Where to stay in Florence

Traveled to Florence alone this summer for the first time. I cannot say enough good things about Hotel Santa Maria Novella! The staff were very friendly, accommodating, and so helpful.The room was extremely clean and comfortable. The daily breakfast was wonderful. I really felt safe and welcome for the entirety of my stay. Grazia!

We had an absolutely wonderful experience at Hotel Santa Maria! From the moment we arrived, the customer service exceeded every expectation. The staff were warm, attentive, and genuinely cared about making our stay memorable. The amenities were top-notch — beautifully maintained rooms, comfortable beds, and thoughtful touches throughout the property. The location couldn’t have been better — close...

a beautiful hotel with nice location

Absolutely 5 ⭐⭐⭐⭐⭐ Staying at this hotel was truly one of the highlights of our trip to Florence. Experiencing modern and luxurious amenities inside a historic building in the heart of the city created such a beautiful memory. From the moment we arrived until check-out, everything was excellent. The reception staff were polite, professional, responsive, and very welcoming. The room was clean, quiet...

This hotel was amazing! The service was impeccable. It was also extremely kid friendly. Upon arrival they gave my daughter a bunny stuffed animal as a gift. They also had the crib set up in our room with a baby bath toiletry kit! I would love to stay here again!!

Fantastic stay at Hotel Santa Maria Novella! We were surprised with an upgrade to the Honeymoon Suite — the only room with a balcony overlooking the square. Spacious, beautifully decorated, and perfectly located within walking distance of the train station. We loved watching the nightly performances in the square from our balcony. Water pressure and temperature were amazing, though be cautious getting...

We were there in April 2025. The service was beyond excellent, the hotel and grounds were breathtaking, and the food was very good. I would highly recommend staying there and we will be back soon.

The best hotel we have stayed at. Its quiet luxury in terms of service - the hotel staff at all levels are down to earth and treat everyone equally and kindly and their service does leave you wanting for anything. It was worth every dollar. Paul, their head concierge, is beyond exceptional. Provided a lot of help with day trips and recommendations that we took and loved. They even helped with...

Exceptional service, beautiful hotel that exudes class. The views from the hotel are stunning. Nothing compares to this hotel. We will be coming back.

The place is absolutely beautiful, down to every single detail. Breakfast on the terrace is unbelievable and the rooms are lovely. The staff are also incredible - in particular Klaudja who went out of her way to make our week special. We will be back

The property is the most beautiful hotel we’ve experienced. The staff was top notch and not a detail overlooked. Five star in every category.

Amazing property. It was better than the pictures and from the moment we entered the property everythin

Room was very nice had a lovely river view, all amenities needed. It was very warm but we just opened the door and it didn't bother us enough to mention it too reception staff. Although it's a good 30-40min walk from the centre of Florence there is a bus stop literally round the corner that takes you straight to the centre in a round 15mins! It is situated on a main road but noise was minimal with...

I had an amazing stay at this hotel in Florence. Everything was perfect, the service was excellent and the staff were always kind. The view was absolutelyt beautiful and made the experience more special. The spa was also fantastic, relaxing and well maintained. I really enjoyed my stay and would definitely recommend this hotel to anyone visiting Firenze .

The service at this hotel was very good, and the room was relatively comfortable. However, on the night I checked in, I noticed the sheets likely hadn't been changed as there were stains on them, which was a bit off-putting. The hotel breakfast was excellent, and the waitress at the ground-floor bar was very nice. Mr. Polo at the front desk was very thoughtful; he helped arrange a taxi and recommended...

A very satisfying stay! The hotel's location is excellent, with almost all of Florence's major attractions within walking distance. The staff were friendly and efficient, proactively helping with luggage and providing helpful maps and guides. The room was clean and tidy, and the comfortable bedding ensured a good night's sleep. The breakfast selection was extensive, and their freshly brewed coffee...

Incredible stay! Beautiful location, view! Delicious breakfast! Def will stay again

This is a new clean hotel, No frills but decent amenities, good service, good condition. The hotel is located far from City center and it’s not always easy to find a taxi not much to see in the area. The hotel is new and clean, but feels a lot more like a four star than a five

Hotel Firenze Number Nine is a true 5-star gem in the heart of Florence. It’s just a 7-minute walk to the Duomo and about 15 minutes to Palazzo Vecchio, the Uffizi, and Accademia. The location is surrounded by excellent local restaurants away from the typical tourist traps. The hotel is immaculate and the staff is incredibly warm and helpful. They really went above and beyond trying to accommodate...

The hotel room was spacious and had a nice atmosphere. The location was excellent, making it convenient to get around. All the staff were friendly, so I was very satisfied.

This hotel is an absolute gem! Staff, in particular Saeed, are super helpful. I normally only stay at larger chain hotels, but after staying at Hotel No. 9 I will look for more brands like this. The entire hotel is very well kept and elegant. The location is great, near great restaurants and shopping. Stay here when in Florence.

It's a bit different from how it used to be, but the staff are friendly and the rooms are well-cleaned. The absolute best part? The Duomo is just a 5-minute walk away, haha! Other spots are also easily accessible. The Central Station is less than 10 minutes away, and getting around to all the tourist sites is super convenient. I'm thoroughly satisfied.

This hotel doesn't live up to its five-star reputation. The location is okay (though Florence is small, so walking distance isn't all that far), but everything else is just okay. The service, in particular, is rather arrogant. They think they're a five-star hotel, so they're full of formalities. For example, they ask you to sit away during check-in and then bring it back after you're done, which actually...

I don’t often write reviews but this hotel warrants one! We arrived in the hotel lobby at around midnight with our two daughters. We had no booking, but rather had walked from our previous accommodations after finding cockroaches and looking for somewhere else to stay. We were actually on our way to another hotel but stumbled upon this one and noticed it was open, looked lovely and had someone at the...

The location is a little far from the city center of Florence, but it is very convenient for the airport.

The room was a bit compact, ideal for a stopover. The staff were all very friendly and welcoming. Breakfast was exclusively Western-style; the variety was decent, but not extensive.

Spacious room, complimentary breakfast.

Was an ok hotel needs a major overhaul and renovation though everything was super old and was kept well. The bathrooms were especially dated. Breakfast was good though and free, plus the free parking was a perk but limited.

Spotless rooms, attentive service, and a beautiful setting.

Clean easy and close to the airport. Smallish rooms but fine for a one night stay

The hotel room is spacious as compared to the other parts of italy. However, we were given the room at level 1 and it’s relatively noisy due to the train, tram and people at the open carpark. The hotel is about 10 minutes walk away from the S.M.N florence train station. There are many hotel nearer to the train station as compared to this if that’s the main concern.

Clean, modern and convenient for walking to all major sights. Breakfast was great, lots of choice and quite tasty. Front desk staff were friendly and helpful. My room was super tiny but okay for one person. I recommend asking for a room away from the elevator which was quite noisey being right outside my door and with guests chatting there.

Our experience was good. The staff was friendly and helpful. The room was spacious. The location is good, and a short distance from Santa Maria Novella station. They have a coffee and tea counter that residents can access free of cost anytime. There is a vending machine too. Unfortunately , it doesn't work most of the time. Overall, I had a good impression of the hotel.

Disappointed stay Read great reviews about the place Location was decent but not the best, still a bit of walk from the main Florence station I was under impression that the place was renovated in 2022. It didn't feel that way, and much of the facilities and room decoration felt dated, worn and used Reasonable for the price I guess, but there's probably better options

Everything is really fine in the place, clean place and excellent service, location is top and parking is really convenient. Unfortunately the noise isolation between rooms is really poor! You can listen to the people next door even when they flush the toilet or the cellphone ringing even in vibration mode, it was hard to sleep some nights here specially because of people close to our room doing noise...

We had a great time at this hotel! It’s in a perfect location, just a short walk to the train station and tons of restaurants and tourist attractions—everything from 10 to 23 minutes away, which is why we chose it. The service was excellent; we met several front desk staff members, and they were all friendly and helpful. Breakfast was enjoyable, too. I’m giving it 4 stars because our sink was clogged...

It was very clean hotel. Service and staff members were amazing. We had a great breakfast. The only point I'm taking off is the location, it is kinda a bit far from the city center. But not so far from the train station. Our overall stay was good. Thank you again!

I liked this hotel. In my opinion, we have points to upgrade (as you see, is an old structure) but except this everything as okay. There is a modern shower and comfortable beds. The localization is interesting, because you ar at 5 minutes walking from the train and 13 from Santa Novella. The service is good too. All the employers are kind and always have give me the informations and gold tips.

The rooms were decent for the price, neat and well maintained. Hotel looks bit old but they have huge courtyard for parking and is a blessing if you need space for your vehicle in Florence. Can reach SM Novella in 13 min by tram T2. Tram station is only five min walk. The staffs are very polite and helpful and their service is one of the best highlight if this hotel. To sum up this hotel provides you...

Good hotel to stay in Florence outskirts. I would recommend it.

staff is very kind. i feel always the italian hotel furniture location is not adjusted to humanface. this time, shower box is so tight, so i cant bend down to grab the soap on tje floor. if italian feel nice, its no problem.

Convenient for the location for those interested in staying overnight in that area. Unfortunately the cleanliness and space are not two characteristics that distinguish the rooms.

The location is about a 10-20 minute walk from the train station and main attractions. There's a supermarket nearby, and it's close to the central market. The breakfast selection is rich, and the lobby environment is elegant.

Enchanting hotel in a quieter part of the city but only 10 minutes on foot from both the baptistery and the station. The staff both at reception and at breakfast were wonderful- courteous, friendly and smiling (a special mention for Francesco). My room was comfortable and cosy, and although it looked onto the road and was on the first floor it wasn’t noisy at all and I slept very well. The hotel was...

Super, super satisfied! 👍 The breakfast is a visual feast. Having breakfast every day is such a wonderful way to start the day. The decor is also quite new and very stylish. Excellent! 24-hour service. There's a small outdoor balcony garden on the 4th floor with great views. It's not far from the attractions either. This is definitely one of the best places I've stayed while traveling.

Good environment Good restaurant, decent breakfast with a variety of options Luggage storage available Four-star hotel Luxury and unique old-fashioned Italian style decor Room upgrade provided, but something seemed off.

Nice clean hotel. Breakfast was 4 of 5. Ask a waiter for espresso or cappuccino. Some problems with cold water in the bathroom. Air conditioner didn't work, just moved air flow. So not the best choice for hot weather seasons.

No complaints asides from the rooms being outdated.

My family and I had stayed in this hotel after 10 years. It is honestly amazing! The team is so warm, helpful and welcoming! One of the best hotels my family and I have stayed in. The hospitality is on another level and the service is even better.

We booked Portrait Firenze for our stay in Florence after having a great experience at Portrait Milano last summer. The hotel is centrally located and right on the Ponte Vecchio with outstanding views from the rooms. The service was A+ and our room was spacious, luxurious and comfortable. The breakfast spread in the morning was also absolutely incredible. The only thing that would have made this hotel...

Our stay at Portrait Firenze was absolutely exceptional — a perfect blend of Florentine charm, understated luxury, and truly personalized service. From the moment we arrived, the team and especially mr Vladimir, made us feel not like guests, but like cherished friends returning home. Every detail — from the warm welcome and the impeccable suite design to the breathtaking views over the Arno — reflected...

Amazing hotel with an excellent location, just perfect for exploring the area. The staff were incredibly friendly, professional, and always ready to help with a smile. The rooms are spacious, beautifully designed, and very clean, making the stay extra comfortable. I truly enjoyed every moment here and would definitely come back! 🌟🌟🌟🌟🌟

We spent 3 nights at Portrait Firenze and were blown away by the service. Matteo and his team were exceptional—every detail was taken care of, making our stay completely effortless. Beautiful rooms, stunning river views, and warm, genuine hospitality. We left feeling truly cared for and can’t wait to return!

Very nice and spacious room, staffs are very friendly. Very nice outdoor seating for view and have a cigar. The only down side is it doesn’t have a gym, but you can tun outside by the river.

The facilities are outdated, and the room is very small.

Very nice and convenient place, best location to access all places..breakfast is good as well, Mr Roshan makes best cappuccino

Very nice and convenient place, best location to access all places..breakfast is good as well, Mr Roshan makes best cappuccino

The service was warm and the location was convenient.

Renovated hotel with great bar/breakfast room. Location is so convenient

The room was very clean and had all the basic amenities. It’s good for somewhere to sleep and close to public transport. Pillows are extremely uncomfortable and when I asked for different ones they said they do not have any only the ‘standard’

It was very comfortable, I'll go again next time.

Cool hotel, easily walkable to all the major attractions in Florence! Service was outstanding, very friendly and respectful staff. They set up dog beds and bowls for our dogs staying with us which was very nice of them! Rooms were a little dated with USB outlets on only one side of the bed. Room keys are very unique, but cumbersome and we had to leave them with reception. Flooding in the bathroom...

⭐️⭐️⭐️⭐️⭐️ Hotel Regency, Florence I came to Florence while visiting my daughter at Syracuse University, and choosing Hotel Regency was the best decision. The service here is exceptional — warm, personalized, and genuinely attentive. They truly tailor everything to your needs. I prefer sparkling water, and without ever asking twice, I had sparkling water waiting for me every single day. That’s the...

Awesome stay, large and comfortable room. Staff are amazing, friendly and helpful and really make you feel at home! Delicious breakfast and the hotel is beautiful. Location is great as well, especially if you are coming by car, since it is a short walk to all the sites but just outside the really crowded walking zones. Will be back as soon as possible!

We hated to leave this wonderful hotel! We felt like we were staying at a friend’s beautiful home from the moment we arrived and were warmly welcomed by Milo at the front desk. We were a bit tired so decided to eat at the hotel. Glad we did because the food was delicious and perfectly prepared. Our server, Ricardo, was personable and professional. We looked forward to seeing him each morning at breakfast...

The hotel's location is its greatest strength. It's within walking distance of all Florence's main attractions, and the surroundings are beautiful. The service was attentive. The breakfast was up to par with a five-star hotel. The bathroom was small, but clean.

The hotel is well located and the train station is just around the corner. It is a small hotel but with friendly atmosphere. It provides drinks and snacks in the bar. Our room is spacious with table and chairs outside so that we can have drinks and snacks in the open area.

Stayed here for a city weekend break. Location is fantastic, five minute walk from main train station and approx 10-15min walk to main attractions through Florence. Rooms were lovely and clean, plenty of space. Only grumble is that we couldn’t get the aircon to work and pillows were pretty bad - that being said, beautiful rooms, terrace bar was lovely and staff were friendly and helpful. We asked for...

Three of us booked two rooms, one for my parents and one for me. Both rooms unbelievably had issues. For my parents' room, you literally had to *slam* the door open – no kidding, you read that right, *slam* it. The card key wouldn't work initially, so we called a staff member. She swiped her card, leaned into the door with all her strength, and it popped open. I ended up having to use my arm to slam...

The location is excellent which is just a short walk from the train station. The receptionists were very friendly and incredibly helpful throughout our stay. They kindly helped us call a restaurant to make a reservation, and when we realized we had left a bag behind at that restaurant, they immediately assisted us in contacting them. Their kindness and efficiency truly made our trip stress-free. Highly...

I should especially praise ALLY and RACHID, very warm, friendly and professional, which makes me feel at home and as warm as home. The hotel has a long history, first-class decoration taste, all kinds of details service warm heart, very clean, breakfast is very rich, 5 stars praise! 家人们，直接冲！不需要犹豫，之前看评论就对这家酒店有信心，果然如此，很靠谱，即使我定的比较实惠的三人间，本来定了精致套房，临时改了日期，只会更好！暖气足，比意大利很多其他4星酒店写了有空调暖气实际都不能用要靠谱很多，而且被子也不是被...

Close to train station. Supermarket nearby. Super friendly staff. Most importantly they have a pool table. I played at least 3 matches a day during my stay XD.

First class experience from start to finish. Beautiful palace and museum. The view from our room is incredible! The staff are professional, courteous and attentive. I love this place!

We had a delightful stay at the Palazzo during our days in Florence. Its location was ideal for trattorias, cafes and sightseeing, and just a few blocks from the river. The staff, including Filippo, Larissa and Chris, were friendly and helpful, and the room was quite pleasant. It’s a small boutique hotel and the atmosphere was warm and comfortable. Taxis are available through AppTaxi and highly recommended...

Nice hotel Nice hotel with good location and friendly staff.

Gorgeous boutique hotel, like museum Beautiful rooms!!! Thank you Giovanni for all ur help and knowledge organizing everything for us, and breakfast waiters were great!!!

Great service esp Fillippo and Daniel at the breakfast service

This was a very pleasant hotel found through Costco Travel. The room was large and pillows soft, the bed was a bit too firm for our taste, and it was frustrating that removing the room key turned off the power (turning off everything e.g chargers and AC whenever we left, not the best setup during heatwave but similar to other hotel setups). Every staff member we interacted with was cordial and helpful...

Overall a good value imho. Larger rooms than our hotel in Sorrento, which was great! Location was also great, near the Arno River and only about a 20 minute walk to most of the things we wanted to experience. The staff was very helpful and welcoming, and their English was pretty good across the board. The breakfast on the terrace was included in our room rate and was really good - eggs made to...

We first stayed at this hotel with other family members in July, taking two rooms. The hotel is well situated, within a couple of minutes walk from many of the major attractions Florence has to offer. The rooms are adequate for two, but the outside noise at night does not seem to disappear until well after 2:00am Our first stay was incident free, but when we tried to change our dates for a return...

The lower level had a bad smell of sewage. The room was clean, but I didn’t like that the shower stall was in the room in full view of the other guest. The room was meant for a couple. I don’t feel comfortable showering in front of family/friends. The breakfast was very good and the view in the breakfast room was nice. The ac is ice cold, so cold I had to turn it down.

The Hotel Della Signoria is wonderful. It's a boutique hotel centrally located to everything for a tourist in Florence. We walked everywhere - key sites, restaurants, shopping - all within minutes. The rooms are very clean though smallish - definitely adequate for two people and two large suitcases. The staff is very friendly and helpful with directions or recommendations. Breakfast is served...

Our stay was very nice. We had read reviews about the front desk staff being unhelpful, but we had the opposite experience. Everyone was very friendly and kind. The hotel location is perfect. It is in the heart of the historic district and just steps from Ponte Vecchio and Uffizi Gallery. The only negative that we experienced was noisy people on the street and that is definitely not the fault of the...

It is located very close to Piazza della Signoria, so it is easily accessible to many other tourist attractions. Overall, it is a small but clean hotel. The room was a bit small, so I could barely open three 29-inch, 24-inch, and 20-inch suitcases, but considering the expensive prices in Florence, it was not bad. All the staff at the check-in desk were friendly.

We had a wonderful stay here. The staff was incredibly hospitable, even before we arrived, ensuring we would be comfortable in our room. The location is FANTASTIC, right next to Piazza del Duomo and walkable to all that Florence has to offer. The breakfast spread is plentiful, and the staff was extremely personable, remembering our coffee order every morning. When we left to go to the airport, I discovered...

Easily the highlight of this hotel is it's location. It is in the heart of Florence just steps away from the Cathaderale Santa Maria Del Fiore. It is also within walking distance to anywhere you would want to go. Our room was nice, comfortable, clean and turned over daily. The breakfeast provided by the hotel was good. Check in/check out was very easy and the hotel staff were fantastic. For example...

The hotel is perfectly located. The service is amazing and they answer so quickly for special requests. I definitely recommend. Thank you very much ! :)

The highlights of the hotel are the location and staff. Centrally located within minutes from the train station and the heart of Florence tourism. Staff is amazing and provides a unique personal touch. Breakfast is decent. Not the greatest, yet definitely sufficient. The lowlight are the rooms. Nothing wrong, yet not luxury, not the most updated, however, spacious, clean, and comfort.

Hotel Perseo was our first stop on our Italian vacation. The location was perfect in the center of Florence. All of the staff were friendly and accessible. Asia in particular was extremely helpful and spent time with our group of 11 to identify and make suggestions about must see sites and restaurants. She made some local phone calls for us and even helped to identify the perfect location for a...

The hotel is in a great location just a block from the Duomo. All of the hotel staff were so friendly and provided amazing hospitality throughout our stay. Has a great continental breakfast and AC for those hot summer days!

Stayed at LHP river & spa twice. They couldn’t have been nicer or more helpful and the rooms were very clean with nice amenities. The breakfast they serve is fabulous, with fresh home baked goods and cooked on premises roasted veggies, cheeses, frittatas and smoked salmon. The location is wonderful as it is away from the hoardes of tourists. If you are too lazy to walk a bit for the peace and the views...

Booked a hotel down the road, got locked out due to "system error" Called LHP at 2am, the 24h concierge picked up and helped me book the last room they had available. Spend 2am-10am at the hotel. Nice room, fantastic breakfast! Thank you so much for accommodating us at the last minute, really saved our holiday!

LHP Hotel River & Spa is absolutely beautiful with stunning finishes and elegant design. The service and ambiance were truly 5-star. We were welcomed with a complimentary bottle of Prosecco upon arrival, which was such a nice touch. The spa is fully equipped-perfect for a relaxing massage and some time in the hot tub. Breakfast offered plenty of delicious options to start the day right. The location...

I booked total 14 days for a same room, I just request make up room services 2 times only, that why my room face tissue and toilet tissue use finished, so I ask for more 2 boxes face tissue and 2 rolls toilet tissue, but a male room service staff don’t give and say need exchange one box face tissues for one roll toilet tissue and then I walk in complain this case with reception female staff, finally...

We had a wonderful stay at this hotel—truly five-star quality in both service and amenities. The staff went above and beyond to make our experience comfortable and enjoyable. A special thanks to Adil, who was incredibly attentive and helpful, especially with assisting my wife, who has a disability. He made it so much easier for us to get in and out of taxis and navigate with the wheelchair. We also...

Room is clean and modern. The bathroom is well designed and Spacious. The service at the breakfast is very friendly and great. There are people walking and working just outside of my window, so I had to keep the curtain closed. It’s not very convenient. There is a kettle and a coffee machine in the room. But no free bottles of water provided. Overall, it was a nice stay. I will give it a solid ...

The hotel is conveniently located about a 10-minute walk from the train station, though the route can be a bit winding, so a navigation app is recommended as it might be hard to find otherwise. The gardens at the entrance and in the restaurant are beautiful and a delight to the eyes. Overall, the hygiene is excellent – clean and bright. All services were prompt and efficient. The front desk staff were...

Fantastic hotel, I'll definitely stay here again.

A wonderful hotel with great service, and the breakfasts are beyond praise. There's a lovely inner courtyard with a small garden. It's not far from the train station, but you'll need to walk a bit to get to the main attractions.

Pretty good room, just a little bit far from downtown

I have had the opportunity to try several hotel breakfasts during my travels and the one at Palazzo Montebello did not match the hotel’s standard. There wasn’t much variety. On the other hand, the room was absolutely beautiful, as was the bathroom: very clean, spacious, and well maintained. The hotel itself is lovely, full of charm, and the lounge area is particularly pleasant. The more delicate point...

I had a great stay at this hotel. The hotel is in a very accessible neighborhood, we could walk everywhere easily, and it felt safe even 10-11 pm. Inside, the hotel was clean with a consistently pleasant scent throughout. The staff were friendly and helpful. The bed was good and the room itself was quiet, comfortable, and nicely maintained. The only thing were that the bathroom didn’t have a vent and...

I stayed one night at the hotel. The stay was pleasant, and the location is convenient, close to a park and a tram station. The reception staff were welcoming and helpful. Breakfast is served as a buffet, and the food was good. Despite the overall positive experience, an unusual incident occurred during check-out. While I was placing my suitcases in the car trunk, my backpack was taken and replaced...

The hotel is in a good location, facing a park. The rooms are quite spacious, and the breakfast spread is pretty good too.

Service: Excellent, Hygiene: Clean

The room size was decent, and the location was quite convenient. There's a huge park right outside, which was great for walking our dog. However, the staff's attitude was incredibly, incredibly, incredibly mean. For starters, we didn't see a single smile from anyone during our entire two-day stay. Secondly, our room window wouldn't open. It took at least an hour and two follow-up calls after our initial...

After all of the research for planning hotels in Florence, we end up choosing this Hilton as we are new Hilton honors members and this one appealed to us for being outside of town and close to the tram. In the end, the location really was the only selling point. The room is just a basic room with a terrible frame that you will definitely hit your shins on. Considering we didn't spend too much time...

The front desk is super professional. The staff members are multilingual so if your Italian is needing some work, they happily switch over to avoid any miscommunication. Call or if only data on cell, use the Hilton app to chat! The restaurant is not bad, "hotel food" that excels on food for meetings or conferences if that says anything. But at the least, it is plain enough if it is still dark for...

Great hotel! We got there and were greeted with a Mimosa social hour they have most days around 5pm. The front customer service was exceptional. Very friendly staff and cleaners. I seldomly sleep well while traveling. But the beds were perfect and I slept so cozy. My back didn’t hurt. The breakfast was my favorite! The croissant quality was perfection. They were warm and layered. I’m currently in Rome...

Spent few days here with my family, absolutely enjoyed the stay. Staff very friendly and helpful, shout to Vittoria; rooms are clean and the view is breathtaking. Not to mention the breakfast that is one of the best ever. Totally recommend!

We flew to Florence for a honeymoon without reservations anywhere and we stumbled into this hotel and was immediately greeted with smiles and warmth. They couldn’t have been more accommodating to us during our stay. Every staff member in the hotel was engaging, positive, and helpful. Habiba ran breakfast in the morning and was so welcoming and attentive! She is incredible and a huge asset to this...

Perfect location, accommodating staff, clean, very comfy, nice breakfast. Just delightful!

The breakfast was spectacular! Every variety of food, and some variation each day. Cereals, eggs, bacon, sausage, waffles, pastries, choices of milk, even macaroons!

Our stay was excellent. All staff were wonderful and attentive, especially Laura. She was so helpful with arranging our transfer to Naples .

I particularly love the authenticity of the building being hundreds of hundreds of years old and yet well cut, beautiful staff beautiful spa only lacking in the dining aspect but everything else was perfect. Highly recommend but recommend going out for dinner.

I cannot give this property and its staff enough credit! From our our excellent check-in with Elisa to any issues we’d need in the evening with, Jacobo, all of our needs were met. The chic, yet comfortable interiors were a breath of fresh air. The property and our bedroom were impeccable! I will recommend this hotel to my friends and family and will absolutely stay here agin!

Everything was wonderful! Our room was beautiful and clean. The staff was outstanding and the food was great!

Overall the property was great for our needs. It was very convenient for us because it had parking on the premises. The staff was amazing and the king room was beautiful. The only drawback is that it was a bit of a walk from the city center.

Stay in this wonderful little hotel on our trip to florence. The weather was really warm so when we stepped into the hotel the air-conditioning was immediately noticeable and a great relief from the heat. We were greeted by a lovely lady that was very kind and help us check in very quickly. They offered us coffee or a cold drink on arrival which I though was a lovely touch but we just wanted to get...

Excellent service through and through. A hotel that treats its clients like royalty with their attention to courtesy, friendliness and total availability to assist at all times. We visit this hotel yearly every time we visit Florencs as it is a second to none for us. Special mention goes to Elisa for her utmost support.