5 star hotels in Kazakhstan

great location to stay in Aktau and affordable, friendly. it looks modern

The hotel's main advantage is its location. It's practically the only hotel in Aktau with a direct view of the sea and direct access to the cliff path. The inflated price is due precisely to the location. The room is large and clean, the bed is comfortable. Water is always available. The breakfasts are delicious and varied; one day they even served sturgeon for breakfast. Upon arrival, we discovered...

Good, very good, not bad! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ? ! ! ! ! ! ! ! ! ! ! ! ! !

The room is large, the toilet is small, and there is no iron. It is very inconvenient to iron clothes when traveling on business! Many waiters at the front desk did not speak English, only one did. This is very inconvenient! In addition, the wifi was very poor and I mentioned it to the front desk three times. After staying for several days, one day the room was not cleaned that day, so I went to the...

The hotel is in a great location 👍 The rooms are very clean. The staff are all very friendly. Best of all, it's spacious and the beautiful Caspian Sea is right in front of you!

If you have the chance, definitely take this tour. Ideally, bring school-age children. They'll find it educational and engaging. They'll be able to feed the fish and learn how many different types of sturgeon there are. They'll also learn about the differences. We didn't regret going. 👍

I’m surprised to find such high end hotel in Kazakhstan. It was a pleasant stay.

This was by far the best hotel experience of my life. The St. Regis is the embodiment of luxury and in Astana it is extremely good value for money in a majestic city that is truly a hidden gem. The staff are caring, hospitable and cheerful, always going above and beyond for your needs. The breakfast merged variety with the best quality I've ever experienced in a hotel ever. The room... My goodness...

Everything was on satisfactory level. Best hotel in the City, at my own option. Breakfasts are exquisite with a lot of choice

Lovely hotel, I will return to stay in here again.

Really good Room and Hotel. Money well worth and we looking forward to come again.

Usually better. Left the number with the reservations department. Waited for a call for over 30 minutes. Finally got through on the 5th try. There was no welcome note or compliment in the room. No one offered drinks until I called an hour later. There were no disposable razors. The room has some drawbacks. Of the easily fixable ones, this is the rolled-up sofa, which looks terrible, and the...

The hotel was gorgeous and very comfortable. The spa and pool was a bonus! I gave it a four because I had to call the desk 3 or 4 times to request basic items like extra toilet paper and extra towels because no one cleaned the room when I had requested it on day 2 of our stay. The staff was very friendly and helpful. I would stay again.

I just spent one night at the Rixos Turkistan,and had a great experience. The hotel is modern. The rooms are large and clean. The hotel is connected with a small shopping centre with a supermarket. The spa and fitness centre are great. The pool in particular is huge and very much adapted for people who like swimming, with a smaller pool for children. The staff are usually very friendly and you can...

Great experience. Clean and nice hotel. Great swimming pool and spa. Very friendly staff with usually a good command of English.

Rixos is top notch, the room is clean and cozy, the price through trip is twice cheaper than through other sites. The breakfast is super, I liked everything.

I liked everything! The service was great!

Nice hotel. Employees were all smiles and helpful. Bed was comfortable, shower was great air conditioning worked. There was a big chip on one of the shelves they tried covering up with the minibar menu. That made me laugh. Food in the restaurant was excellent. Their "Irish Pub" is unlike any Irish pub I've ever been in in my life. I'm not complaining, it was just hilarious to me that they'd call such...

hotel is good and room.large and comfortable . view on a side is charming with all the mountains . shower good but with tub. breakfast reasonable but sometime when crowded you feel something missing on organization level . location is great ,just close to good area for walking ,finding coffee and restaurants . it is a quite area . some parking available . staff is responsive .

It's a shame you didn't read the reviews before your trip and instead trusted the brand and the stars. The service, hospitality, and professionalism are lacking. The hotel team needs to work on improving its reputation, especially in your city.

Overall nice stay but could work on their wifi which is poor

Everything is alright, I would recommend it.

Good hotel. But staff is very bad

I cannot use the wifi because the signal was too weak. That was terrible. The water from the tap colored brown. It looked like not clean

Overall ok Front desk is very dry

Overall it’s a 7/10 First, we arrived to the hotel early and the receptionist told us that all the rooms are fully booked so she couldn’t make early check-in and we would understand. But then she came back to us after 5mins and said if we agreed to pay 50% extra retail price for the room, she would tell her colleague to prepare a room for us. So, the point is the hotel is fully booked OR there are...

Overall it’s a 7/10 First, we arrived to the hotel early and the receptionist told us that all the rooms are fully booked so she couldn’t make early check-in and we would understand. But then she came back to us after 5mins and said if we agreed to pay 50% extra retail price for the room, she would tell her colleague to prepare a room for us. So, the point is the hotel is fully booked OR there are...

The service attitude is OK, the hotel lobby environment is OK, but the room is average

Hotel facilities are old, breakfast is OK

The room is OK, the lobby is nice

The rooms were very clean and the staff were very friendly and helpfull.

Fantastic hotel with lots of really cool history. Staff were lovely, room was really nice, and price was very reasonable.

Stayed for 7 days on business. The best thing is a gym adjacent to the hotel with a swimming pool, machines and a sauna. Very good wifi connection. Breakfast and food offer for dinner in the restaurant downstairs is nice overall as well. Rooms are standard but comfortable. The only thing is that aircon is noisy but can be disconnected. An excellent experience overall!

Upon arrival very early in the day & after flying for twenty-plus hours our rooms weren’t ready so not off to a good start. They did get us into rooms within the following hour- problem solved. The rooms are relatively small but big enough, clean and comfy. The room had a fridge but no coffee maker 😱. Room service was always prompt in coming to the rescue getting me my caffeine fix ☕️. I really...

Our first time in Kazakhstan for business. The food staff, front desk personnel are wonderful. If we needed something they took care to see we were taken care of. Met managers and again very helpful. Thank you all for a comfortable 22 night stay.

Room was clean but very basic with heater that was maybe little bit too small for room. Service in hotel is ok but quite slow. Breakfast simple and quite heavily in unhealthy side. Very difficult to eat healthy in morning. Car parking was available for free.

I would say it's an average hotel. The food is not bad, just always the same, the rooms are okay, the bed is comfortable. The Wifi is very weak, but the wellness area is quite good. There is a small shopping center with a grocery store at the bottom of the hotel.

Hotel is well located, clean large rooms with a good service. Breakfast is average seems that it is a commonality across a number of hotels.

From airport pickup to drop-off on the airport and all in between was taken great care of the staff. ,staff was very polite. Very helpful and friendly staff, plus the swimming pool and sauna was a nice add on and the temperature in the pool was great. I liked the location of the hotel It was near the beach . Inside the hotel building has its own restaurant, supermarket, boutiques. really helpful. Panoramic...

Excellent hotel! Decent service!

Excellent hotel with reasonable prices. Everything is clean and tidy. Breakfasts are very tasty. There is a sauna, a swimming pool and a gym. All this is included in the price of accommodation. The hotel has a restaurant and a sushi bar.

We liked the hotel. We lived in two adjacent standard rooms on the 5th floor at the "family" rate, it is cheaper, the bathroom is equipped with good plumbing, cleaning is scheduled on time, the rooms have air conditioners and working Wi-Fi, thoughtful lighting, convenient storage places for things and bags, a full-length mirror, albeit outdated, but high-quality furniture and textiles. Common...

Luxurious world-class hotel with mesmerizing views. Located in about 15-minute walking distance from the holy place of Khodja Ahmed Yassawi mausoleum. What completely turned me off is the hotel accounting department and the hotel management refusing to refund money for a day that me and my family paid for in error but didn't stay. I'd understand if that was their policy (the policy states "free cancellation...

Very weird hotel. Could easily be on in Vegas, but: spacious and clean rooms, amenities, good breakfast and dinner and a stocked bar. Can't complain especially given the price.

Except service, everything is exceptional. I simply requested for coffee sachets, and didn't get it despite multiple calls.

I stayed in this hotel to live the full Turkestan experience and can only recommend it! I loved my room with harbour-view, very spacious, modern and comfortable. I made sure to enjoy my time there to the fullest. The staff is helpful and professional, the restaurant & in-room dining is on point. If I ever come to Turkestan again, I would definitely come back there and for a longer time!

Overall experience very good. The hotel complex is huge, there are so many things to do, and there is a great variety of restaurants and cafes. Everything is new and clean, the rooms are spacious and comfortable. What’s more, the tickets to the Flying Theatre were included in the price, and it was an amazing experience. However, I was a little disappointed because of the lack of swimming pool. In addition...

Room view from balcony was so nice location in the complex with lots of facilities we got free admission in as attraction because of staying in this hotel we asked for 1 large bed & were surprised that it was 2 single beds (we didn't ask for change because we were too tired & didn't want to move) when we booked the hotel, we read that there will be show in the lack, but we didn't see any & no one...

This is the second hotel I stayed at in Almaty. It's definitely an old-money style hotel. The hotel is located near the Koktobe cable car, which is convenient for getting around. The breakfast selection is not extensive, but it's still quite nice. The past two days have been sunny in Almaty. It's a great start to the new year!

Very nice, clean, and safe environment. Healthy and delicious food.

The location is pretty good, near lots if restaurants and metro station. Easy to get the cabs. Walking distance to the opera house and city center. The room is big and the bathroom is clean. The only weak point us the air condition which is too old to cool down.

The room is not big, which is the common situation of most hotels in Almaty. But the room facilities are good. It is not as shabby as many hotels, but magnificent. There is a large community in front of the hotel with very good greenery. You can take a walk in the evening.

I was a little skeptical at first, thinking it would be old. In the end, I booked it because of the location. Overall, I am satisfied. Generally, airline crews will choose hotels for their stay, so they won't be too bad. It's not far from the cable car station, about a 20-minute walk. It's also not far from the Cathedral, a 15-18-minute walk. I am a bit picky. The facilities are acceptable and clean...

Hotel is conveniently located and there is a 24-hour bar which is good to have business discussions within the hotel at any time of the day. 

Great hotel! They have everything. We used all the services. The breakfasts were simply amazing.

This is the true embodiment of aesthetics and hospitality in Astana. The hotel impresses with its unique architecture, and the interior design deserves special praise: stylish modern minimalism in warm natural tones creates an atmosphere of exceptional tranquility and comfort. I was incredibly surprised to find my favorite Bang & Olufsen (B&O) sound system right in my room—the sound quality is simply...

SLH never fails to deliver. This hotel is the best value hotel in Astana, the food and service is immaculate and the room is extremely comfortable. What sets SLH apart is the hospitality and I would most certainly recommend coming to this fine establishment!

Great value for money, highly recommended! It was truly an unforgettable trip – great accommodations, great food, and I was satisfied with everything! Great value for money, highly recommended! It was truly an unforgettable trip – great accommodations, great food, and I was satisfied with everything!

We were in hotel second time. It was splendid . Excellent breakfast. We want back again.

1. This feels more like a museum than a hotel: The design is incredibly bizarre, with the sink and toilet separated, making for a rather small wash area. The hallway is dark, and finding your room number is a struggle. There are nearly 20 large cabinets in one room—I'm not sure why, but the lights in two of them won't turn off. Opposite the bed is a large cabinet with some artwork, and it's glass-backed...

My father and I have been visiting Karaganda for the second year in a row, each time staying for a week at the Hotel Senator, which is undoubtedly one of the best places in the city in terms of location, service, facilities, and staff. The restaurant located within the hotel, Restaurant „Balkon“, is in no way inferior to this standard – something we rarely experience. Our highest respect goes to...

Wonderful stay at Senator Hotel Karaganda. We enjoyed a lovely dinner at the hotel restaurant the night before, and the service continued to impress. For our early checkout, Arina from reception arranged a packed breakfast that was ready by 6:00 AM — generous in variety and beyond expectations. Her warm hospitality and friendly chat made my first visit to Kazakhstan truly memorable. Highly recommended

I cozy and clean hotel in the ity center. Very nice steakhouse on the second floor. Good service

Worth the money Room clean and nice, but noisy

Good hotel in Karaganda Pleasant stay. The staff was courteous and responsive. The location was also good with everything close by.

Nice hotel Nice hotel, friendly helpful staff with nice restaurant, only down side is that the spa/sauna is at a high charge not noted in the hotel info

Rooms are clean and big. Good service.

Nice boutique hotel, the room was large, with large bathroom, minibar. Breakfast was not impressive at all, otherwise good location and nice room.

I do not know but near the house but we didn't go

I didn't expect there a house and hostel.

The place is falling apart and is in dire need of repairs! But it has it's charm, a lighthouse on top of a derelict, dusty, soviet building

There was a fire in this building a while ago

The picture was taken from inside the staircase. We couldn't access the lighthouse. It is under the jurisdiction of the navy but there was nobody there when we arrived. The locals didn't know how to get in touch with the key keeper

Expected a classical lighthouse but it's actually a lighthouse on a roof of Soviet time apartment building😎

Great place to stay when in town! Great rooms, attentive staff, spa & gym facilities on-site makes a huge difference!

Well.... Room is tidy and better than average. Shower perfect with sufficient water pressure and temperature. Hot water comes without waiting time. Wellness and spa very good. Staff is very friendly. Breakfast starts never before 7 am and is very often not completly arranged when started. Only instant coffee, mostly too thin. Toaster very old and frequently bad adjusted. Variousity of cheese and sausage...

Sultan Palace Hotel Restaurant review: One of the best cheeseburgers in town! Bun was fresh and held together well. Patty is juicy and tender (only complaint is I would gladly trade a bit of thickness for width…just prefer better meat to bun ratio in every bite). Fries are perfect. Lentil soup is lighter than most and a bit under seasoned, but those looking for low sodium will enjoy it and you can...

This time I stayed in room 401. The room is located at the corner of the hotel. It has larger surface than the regular room. Obviously it is more comfortable as I had to stay for 3 days. The room was cleaned every day and the amenities including the complementary water were replaced. The only bemol was the problem during check-in as the receptionist insisted that no reservation had been made and therefore...

Very good rooms, pool, gym. The Bar and restaurant are good but not great. Staff does it's best. Location is not the best, bit far from down town. Fair price. Good pace to be you stop by Atyrau.

The lake view is truly unbeatable; you open the door to the lake and snow-capped mountains, but that's really the only highlight. If you have the budget, definitely book a separate suite. The soundproofing is terrible; you can feel the floor and bed vibrate every time someone walks in other rooms or the hallway, which makes it hard to get a good rest.

Nice location, good view, but you need 4-wheel car to get there 😅.

Need 4x4 suv car to reach the hotel. Room was fine but no bottle of water in the room. Supurb view.

The stay was overall excellent and very satisfying. The room was clean, comfortable, and well-maintained throughout our stay. The environment was peaceful and suitable for families. The service was good—staff were friendly and helpful, although there is still slight room for improvement in responsiveness. Amenities provided were also good and sufficient for a comfortable stay. The only downside was...

Pana Unique Kolsay 🚗 This popular riverside hotel requires you to park at Baursaq, then a 4WD from the hotel picks you up. It's a bumpy half-hour ride. 🥓 Breakfast is served at the Tary restaurant, which has an amazing view that everyone wants to check in for. However, the food isn't good at all – it's cold and expensive. The best thing was the fresh juice 🥹, but the beautiful view made up for it....

The only place at Lake Kolsay with the best view.