8.9
Excellent
31 USD
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The Dostyk Hotel in Almaty

🌍
Almaty, Kurmangazy St 36
● Center: 1.8 km

Clean and safe environment praised in multiple reviews Rooms are well-maintained with good facilities despite the building's age Convenient location near metro, restaurants, and cultural landmarks Spa facilities including pool, sauna, and gym are highly appreciated Helpful and friendly staff noted by several guests 24-hour bar available for business discussions Some guests report issues with old air conditioning units not cooling effectively Occasional maintenance problems noted, such as leaking showers and worn furniture Parking is available but considered limited or less convenient One review mentioned poor customer service regarding room inspection and billing Breakfast selection described as average and not extensive
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Rooms and prices

2 guests
Adults2+
Children under 170+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Check availability
Standard Single room
Standard Single room
Wireless internet, air conditioning and minibar
Beds:
185 USD
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Executive Double Suite
Executive Double Suite
Wireless internet, air conditioning and minibar
Beds:
347 USD
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Deluxe Double Suite
Deluxe Double Suite
Private bathroom
Beds:
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Description

Hotel Dostyk is a historic 5-star hotel located in Almaty, built in 1983 and renovated in 2008. It features 72 rooms spread over five floors, including Standard Single rooms, Deluxe Double Suites, and Executive Double Suites. Recognized as a protected architectural monument, the hotel combines classic design with modern comforts such as air conditioning, WiFi rated 10/10, and soundproof rooms. Facilities include a covered swimming pool, sauna, fitness center, and spa services like massages and peelings. Guests can enjoy a restaurant with buffet and continental breakfast options, a 24-hour bar, banquet halls, and conference rooms. The hotel emphasizes cleanliness and service, with ratings of 10/10 for cleanliness and 9/10 for service. Parking is available but rated lower (6/10), and prices are relatively high (4/10). Check-in starts at 14:00, and checkout is by noon.

Location

Hotel Dostyk is in central Almaty on Kurmangazy Street, just 250 meters from Abay Metro station and within walking distance of major cultural sites. The Archaeological Museum lies 270 meters away, the Concert Hall of Almaty 400 meters, and the Geological Museum 450 meters from the hotel. The Russian Drama Theater is 600 meters distant, and the Opera and Ballet Theater is 650 meters away. The hotel is about 7 km from Almaty International Airport (ALA) and 3.4 km from Almaty-2 train station. Nearby restaurants include Café Burrito Go (200 m) and Restaurant Trieste (245 m).

Tips

  • If you are sensitive to noise, ask for a room away from event spaces or on higher floors, as some guests noted occasional noise from weddings or seminars.
  • Bring earplugs if you plan to stay in the suites near banquet halls.
  • Given that air conditioning can be insufficient in some rooms, check the unit upon arrival to ensure it works properly, especially in summer.
  • For easier access, use the nearby Abay Metro station and try local dining options like Café Burrito Go or Restaurant Trieste within a short walk.

Policies and conditions

  • Child policies: Children of all ages are welcome at this property. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
  • Cribs and Extra Beds: For all room types, cribs can be added. Extra bed policies vary according to room type. Please refer to the relevant room type policy. Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
  • Breakfast: Buffet [Mon - Sun] 07:00-10:00 Open Additional breakfast fees are not included in the total and need to be paid at the property.
  • Pets: Pets are allowed on request
  • Age Requirements: The main guest checking in must be at least 18 years old
  • Paying at the hotel: Visa, MasterCard, AmericanExpress, DinersClub, JSB, UnionPay
  • Check in time: 14:00. Check out time: 12:00.
2 guests
Adults2+
Children under 170+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
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Services and facilities

General
  • ATM
  • Computer
  • Air conditioning
  • 24-hour reception
  • Elevator/lift
  • Currency exchange
  • Heating
  • Security guard
  • Newspapers
  • Washing machine
  • Gift shop
  • Express check-in/check-out
  • Terrace
  • Early check-in
  • Late check-out
  • Private check-in/check-out
Rooms
  • Room service
  • Fridge
  • Cable TV
  • TV
  • Minibar
  • Bathrobe
  • Safe (in room)
  • Toiletries
Accessibility
  • Accessibility features
Services and amenities
  • Iron and board
  • Ironing
  • Laundry
  • Dry-cleaning
  • Hairdryer (on request)
  • Luggage storage
  • Telephone
  • Iron
Meals
  • Bar
  • Coffee/tea for guests
  • Diet menu (on request)
  • Breakfast
  • Restaurant
Internet
  • Free Wi-Fi
  • Free internet
Transfer
  • Shuttle
  • Airport transportation
Languages Spoken
  • Russian
  • English
Recreation
  • Suitable for Events
Parking
  • Parking
  • Parking nearby
Pool and beach
  • Spa tub
  • Indoor Pool
Business
  • Business center
  • Photocopy machines
  • Event facilities
  • Conference Hall
Sports
  • Fitness facilities
  • Gym
Beauty and wellness
  • Baths
  • Massage
  • Steam room
  • Beauty services
  • Sauna
  • Spa
  • Hammam
Pets
  • Pets allowed

Hotel view

Google panorama

Video

Map

Reviews

WiFi
Cleanliness
Breakfast
Service
Pool
Location
04.01.2026 Guest
This is the second hotel I stayed at in Almaty. It's definitely an old-money style hotel. The hotel is located near the Koktobe cable car, which is convenient for getting around. The breakfast selection is not extensive, but it's still quite nice. The past two days have been sunny in Almaty. It's a great start to the new year!
05.09.2025 Yanito
Very nice, clean, and safe environment. Healthy and delicious food.
16.07.2025 zhouweidivictory
The location is pretty good, near lots if restaurants and metro station. Easy to get the cabs. Walking distance to the opera house and city center. The room is big and the bathroom is clean. The only weak point us the air condition which is too old to cool down.
24.04.2025 Yunshi76
The room is not big, which is the common situation of most hotels in Almaty. But the room facilities are good. It is not as shabby as many hotels, but magnificent. There is a large community in front of the hotel with very good greenery. You can take a walk in the evening.
18.02.2025 Xuelangshanjuke
I was a little skeptical at first, thinking it would be old. In the end, I booked it because of the location. Overall, I am satisfied. Generally, airline crews will choose hotels for their stay, so they won't be too bad. It's not far from the cable car station, about a 20-minute walk. It's also not far from the Cathedral, a 15-18-minute walk. I am a bit picky. The facilities are acceptable and clean. The room is quite satisfactory. The breakfast buffet is average.
13.11.2024 Ernest
Hotel is conveniently located and there is a 24-hour bar which is good to have business discussions within the hotel at any time of the day. 
30.09.2024 Wenmengl
The location is very good, in a quiet place in the city center. Just over 1 km walk to the north is the Ascension Cathedral and 28 Warriors Park, about 1 km walk to the west and south is the Central Museum, and less than 1 km walk to the east and south is the Peak Tram Station. The room is also very good. Although it is old, the equipment is well maintained. The wash basin, shower head, and toilet are all very useful and do not look dilapidated. I like their swimming pool and gym the most. The pool water is clear and the fitness equipment is very good.
07.09.2024 Guest
Best hotel to stay in Almaty. Reasonable price for 5 stars with a variety of breakfast. Spa facilities were great - the hotel pool, sauna and jacuzzi were amazing!
03.08.2024 MariaNikitina
Helpful reception staff, the rest is very poor. problems with water, not working AC (awful experience in July, trust me), huge stairs at the main entrance (cannot bring the suitcase without help, but there is nobody there from the hotel staff!), broken furniture and even front door of the room, old (and not clean) bed linen, leaking shower cabin. cannot recommend
30.07.2024 Wu
Great location in central Almaty but not a true 5 star hotel in my opinion. Overall old and the pictures don't really show the details of the wear and tear. The tap ran dirty brown water for a good 5 minutes, which stained one of the towels. When I checked out, the walkie talkie went off, apparently the cleaner had already inspected my room within the 2 minutes between when I left the room and when I reached the front desk, and the front desk did not hesitate to ask to charge me. Initially, I wasn't going to complain about the water as I believed they were just cleaning their water tanks. Thankfully, I took a video of the dirty tap water and showed them; they waived the charge. But it's the way they immediately rushed to find potential evidence of my misuse of the room and the mannerism when they asked to charge me that was really off-putting. Not great customer service.
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POIs near hotel

memorial
Taras Shevchenko Memorial (8 min)
Memorial to Taras Shevchenko, Ukrainian poet, writer, and cultural icon of the 19th century.
memorial
Viktor Tsoi Memorial (8 min)
Memorial to Viktor Tsoi, influential Soviet rock musician and founder of the band Kino.
monument
Abay Monument (8 min)
Monument dedicated to Abay Kunanbayev, influential Kazakh poet, philosopher, and composer.
memorial
Zhambyl Memorial (9 min)
1996 memorial to Zhambyl Zhabayev, celebrated Kazakh poet and singer of the 20th century.
attraction
Archive of the President of the Republic of Kazakhstan (11 min)
Presidential archives preserving important documents and records of Kazakhstan's governance and history.

Cafe and Restaurants near hotel

restaurant
Cafe «Буррито Го» (3 min)
просп. Абая 27, Алматы 050010
restaurant
Restaurant Trieste (4 min)
улица Шевченко, Алматы

Frequently asked questions about The Dostyk Hotel

What types of rooms are available at Hotel Dostyk?

The hotel offers Standard Single rooms, Deluxe Double Suites, and Executive Double Suites.

Does the hotel have spa and wellness facilities?

Yes, Hotel Dostyk provides spa treatments including massages and peelings, plus a covered swimming pool, sauna, and fitness center.

How close is the hotel to public transport?

The hotel is 250 meters from Abay Metro station, facilitating easy access around Almaty.

Are pets allowed at Hotel Dostyk?

Yes, pets are allowed on request.

Is parking available at the hotel?

The hotel offers free parking, although guest reviews indicate it may be somewhat limited.

Hotel prices for: July - August 2026 calendar

The average hotel price this month is 162 USD The best time to book is July 1, with rates starting from 151 USD

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