Hotel DoubleTree by Hilton Almaty in Almaty
✅ Rooms are large and comfortable with charming mountain views ✅ Excellent breakfast with high ratings (10/10) for quality and variety ✅ Well-equipped spa and fitness center praised as some of the best ✅ Staff described as responsive and hospitable in multiple reviews ✅ Quiet location away from city noise and exhaust fumes ❌ WiFi service is frequently reported as poor or weak ❌ Some guests experienced issues with front desk service and communication ❌ Room maintenance problems mentioned, such as damp smell in showers ❌ Breakfast organization can falter during busy times ❌ Reports of slow elevator service and occasional unavailability of room service items
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Description
Hotel DoubleTree by Hilton Almaty is a five-star property constructed in 2019, housed in an 11-story building with 112 rooms spread over 16,000 m². Situated at the foot of the Zailiysky Alatau mountains, the hotel offers comfortable rooms with mountain views and modern facilities including a spa center, fitness gym, Turkish bath, and an indoor pool. Guests can enjoy dining at the onsite restaurant and bar or relax on the rooftop terrace. The hotel’s breakfast, service, location, and cleanliness consistently receive top marks, though WiFi and pricing score slightly lower. With check-in from 15:00 and check-out by noon, the hotel serves business and leisure travelers alike, offering 24-hour reception, meeting facilities, and free parking. Rooms range from Guest Double rooms to 1 Bedroom Suites, accommodating various needs.
Location
Located at Khalel Dosmuhamedov kóshesi, 115 in Almaty, the hotel sits just 450 meters from the Baykonur metro station, providing quick access to city transport. It is only 5 minutes' walk from the Central Stadium and the Kazakh State Circus, both popular local attractions. The Almaty International Airport (ALA) is approximately 13 kilometers away, making airport transfers convenient. Nearby dining options include Wasabi Sushi (257 m), a diet pastry cafe 'Можно Всё!' (290 m), and KFC (323 m). The hotel’s position in a quiet area of the city offers a peaceful environment while remaining close to lively walking and dining neighborhoods.
Tips
- If you rely heavily on WiFi, consider discussing connectivity options with the front desk upon arrival.
- Breakfast is highly rated, so plan to enjoy it early to avoid busy periods when organization may slip.
- For dining outside the hotel, try nearby cafes and restaurants within a 5-minute walk, such as Wasabi Sushi or the diet pastry cafe.
Policies and conditions
- Child policies: Children of all ages are welcome at this property. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
- Cribs and Extra Beds: Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
- Breakfast: Buffet [Mon - Sun] 06:30-10:30 Open Additional breakfast fees are not included in the total and need to be paid at the property.
- Deposit Policy: Deposit required A fixed amount of 50,000.00 KZT (approx. US$105.78) is charged. This property accepts credit cards The deposit will be returned to the original account of payment on the day of check-out.
- Pets: Pets are not allowed
- Service animals: Service animals are allowed
- Age Requirements: The guest checking in must be 18 years old.
- Paying at the hotel: AmericanExpress, DinersClub, MasterCard, Visa
- Check in time: 14:00. Check out time: 12:00.
Services and facilities
- ATM
- Air conditioning
- 24-hour reception
- Elevator/lift
- Currency exchange
- Smoke-free property
- Heating
- Newspapers
- Television in lobby
- Fire Extinguisher
- Non-smoking rooms
- Room service
- Cable TV
- Minibar
- Bathrobe
- Safe (in room)
- Toiletries
- Accessibility features
- Wheelchair access to restaurant
- Ironing
- Laundry
- Concierge services
- Dry-cleaning
- Luggage storage
- Telephone
- Iron
- Bar
- Breakfast
- Restaurant
- Snack bar
- Free Wi-Fi
- Airport transportation
- Free parking
- Indoor Pool
- Business center
- Event facilities
- Fax and copy machine
- Conference Hall
- Fitness facilities
- Gym
- Steam room
- Sauna
- Spa
- First Aid Kit
- Children swimming pool
- Pets Not Allowed
Hotel view
Video: DoubleTree by Hilton Almaty, Almaty, Kazakhstan
Map
Reviews
This is the second time I am staying at this hotel. Both times were out of necessity, but there will definitely not be a third time.
POIs near hotel
Cafe and Restaurants near hotel
Frequently asked questions about Hotel DoubleTree by Hilton Almaty
How far is Hotel DoubleTree by Hilton Almaty from the airport?
The hotel is about 13 km from Almaty International Airport (ALA).
What types of rooms does this hotel offer?
Room types include Guest Double room, Deluxe Double room, Family Guest Double room, 1 Bedroom Suite, and 1 Bedroom Double Suite.
Are pets allowed at Hotel DoubleTree by Hilton Almaty?
Pets are not allowed, but service animals are permitted.
Does the hotel have a swimming pool and spa facilities?
Yes, the hotel features a covered swimming pool, spa center, sauna, massage services, and a Turkish bath.
What is the check-in and check-out time at this hotel?
Check-in begins at 15:00 and check-out is until 12:00.
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Hotel prices for: July - August 2026 calendar
The average hotel price this month is 204 USD The best time to book is July 31, with rates starting from 180 USD