Swissôtel Wellness Resort Alatau in Almaty
Rooms and prices
Description
Located in a forest area in the outskirts of Almaty, Kazakhstan, Swissotel Wellness Resort Alatau Almaty invites for a laid-back leisure, preventive healthcare, SPA and sport activities. The hotel's key feature is an innovative medical and fitness center including family Purovel SPA and pool. Stay in good shape even away from home at a basketball ground, tennis court and gym.
Hotel opened in 2021. In this hotel 221 room.
The distance to the nearest airport is 31 km.
Policies and conditions
- Child policies: Children of all ages are welcome at this property. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
- Cribs and Extra Beds: Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
- Breakfast: Buffet [Sat - Sun] 07:30-11:00 Open
[Mon - Fri] 07:30-10:30 Open Additional breakfast fees are not included in the total and need to be paid at the property. - Deposit Policy: Deposit required A fixed amount of 40,000.00 KZT (approx. US$81.33) is charged. This property accepts cash The deposit will be returned to the original account of payment on the day of check-out.
- Pets: Pets are not allowed
- Service animals: Service animals are not allowed
- Age Requirements: The main guest checking in must be at least 18 years old
- Paying at the hotel: MasterCard, DinersClub, JSB, Visa, AmericanExpress
- Check in time: 15:00. Check out time: 12:00.
Services and facilities
- ATM
- Shopping on site
- Air conditioning
- 24-hour reception
- Elevator/lift
- Smoking areas
- Currency exchange
- Heating
- Newspapers
- Garden
- Terrace
- Outdoor furniture
- Room service
- Fridge
- Family room
- Cable TV
- Minibar
- Bathrobe
- Toiletries
- Accessibility features
- Wheelchair access to restaurant
- Wheelchair access to bar
- Iron and board
- Ironing
- Laundry
- Concierge services
- Dry-cleaning
- Shoe shine
- Hairdryer (on request)
- Luggage storage
- Telephone
- Iron
- Coffee/tea for guests
- Breakfast
- Breakfast in the room
- Cafe
- Restaurant
- Snack bar
- Poolside bar
- Free Wi-Fi
- Internet access
- Airport transportation
- Russian
- English
- Bike rental
- Entertainment
- Suitable for Events
- Parking
- Swimming pool
- Indoor Pool
- Outdoor pool
- Water fun
- Heated swimming pool
- Photocopy machines
- Event facilities
- Rental video equipment and computers
- Conference Hall
- Cycling
- Tennis court
- Fitness facilities
- Golf course (within 3 km)
- Yoga
- Massage
- Beauty services
- Sauna
- Hammam
- First Aid Kit
- Playroom
- Babysitting and childcare
- Family/Kid Friendly
- Kids club
- Pets Not Allowed
Street view
Video: Swissôtel Wellness Resort Alatau Almaty
Map
Reviews
This restaurant may look luxurious and offer tasty food with high-level service, but unfortunately, it shows disregard for the state language. There is no menu in the state language, and the staff do not respect the language of the country where they earn their money. I personally do not believe that an establishment which disrespects the country’s language can show sincere respect to its guests.
If you decide to dine at this restaurant, please take this into consideration.
- Nothing!
The spa facilities were the highlight of the stay, with multiple indoor and outdoor pools and saunas. A special shoutout to Denis, who is the resident personal trainer at the gym there. He is super knowledgeable and helpful. He kindly gave me an improptu session on correct weightlifting form and I still use his tips.
The location is great - just on the outskirts of the city, but the grounds are so huge and lush that you quickly forget that you aren't too far from the city proper. It's perfect if you are visiting friends and family, or simply tournig the 'stans and need a quality relaxing break.
The territory is just huge with golf courses, a big pond, lots of trees and paths to walk.
Rooms are top-notch and cleaning is always high-quality.
The quality of the materials in the rooms is very good.
Rooms have balconies with a very nice view.
I was at this Swissotel in the autumn (please see photos) and it was very beautiful, but I assume the summer here is just fantastic.
The restaurant offers a good selection of food for breakfast; for linner we visited a smaller bar, which offers simple yet delicious food.
The staff is impeccable. All the people working here - whether on reception or in room service or restaurant - work perfectly.
They answer all the questions and solve all the issues professionally.
The only downside is the trip from the airport, which in rush hour may take you 2 hours or more.
However, what we did was going to Almaty downtown, having dinner at a restaurant there and after that getting to the hotel.
This splitting the way saves lots of time. And you get to hotel full -)
Good breakfast and good service. Special kudos to Sevara who helped us with accomms booking, and Raoshan for the hospitality. Not to mention Dana at the quarter restaurant ))
Singpaorean who stayed for one week )
Service was excellent, and rooms were comfortable.
Frequently asked questions about Swissôtel Wellness Resort Alatau
How much does it cost to stay at Swissôtel Wellness Resort Alatau?
The cost of living in Swissôtel Wellness Resort Alatau depends on the date, rate, number of guests etc. Enter your dates to see prices.
Which room categories are available in the Swissôtel Wellness Resort Alatau?
You can book Deluxe Double room with mountain view, Deluxe Double room with Panoramic Mountain View, Deluxe Double room with balcony, Classic Double room with mountain view, Classic Double room with Panoramic Mountain View, Classic Double room with balcony, Executive Double Junior Suite with Panoramic Mountain View, Deluxe Double Suite, Deluxe Double Suite with park view, Deluxe Grand Double Suite, Executive Double Suite with Panoramic Mountain View, Executive Grand Double Suite with Panoramic Mountain View, Presidential Double Suite in the hotel. Please check room availability by choosing your dates
Is there a pool in Swissôtel Wellness Resort Alatau?
Yes, there are Heated pool, Pool cover
What are the check-in and check-out times at Swissôtel Wellness Resort Alatau?
Check-in at Swissôtel Wellness Resort Alatau is possible from 15:00, check-out is until 12:00.
Does Swissôtel Wellness Resort Alatau Almaty have a pool?
Yes, Swissôtel Wellness Resort Alatau Almaty has a swimming pool for guests.
Are pets allowed at Swissôtel Wellness Resort Alatau Almaty?
No, pets are not allowed at Swissôtel Wellness Resort Alatau Almaty.
How to get to Swissôtel Wellness Resort Alatau Almaty from the nearest airport?
The nearest airport is Almaty International Airport, located about 50 mins from hotel by car (35.1 km) away.
What’s the cancellation policy at Swissôtel Wellness Resort Alatau Almaty?
The cancellation policy at Swissôtel Wellness Resort Alatau Almaty depends on your room type and booking terms.
Does Swissôtel Wellness Resort Alatau Almaty offer airport transfers?
Yes, Swissôtel Wellness Resort Alatau Almaty provides airport transfers for guests. We suggest calling ahead to confirm availability, pricing, and scheduling.
