Grand Eurasia Hotel

The room is very poor, shabby and not cost-effective, equivalent to a small hotel in China that costs only a few dozen yuan.

There is no worse hotel in the world. The air conditioner is broken, there is no hot water, yes, no hot water 24 hours a day. The maid will only clean the hotel on the day you leave, and I even doubt that they will not change the sheets at all, because when I checked in, the sheets were dirty and smelly so that I dared not cover myself.

Personal experience - you walk between solemn large columns and find yourself in a hotel that the owners and employees do not like. A hotel that is run but not looked after. The room was a bit dirty and there was no hot water in the bathroom. In the hotel itself there is no opportunity to have breakfast without going outside - there is no restaurant. The room was not cleaned and the windows of the room looked out onto the corridor along which people were moving. Naturally, there is no air conditioning, an empty minibar, etc. The room itself is shabby. It's funny, but there aren't even envelopes for the key card with the room number - we've run out. Very bad experience!

They gave us a room that they knew that they are still drying the carpet, when we went it inside it smells really bad, requested to change room, they gave us a room with a broken shower and no cold water. We coordinated to the reception, asked him if we can upgrade and to check the room first before paying, there was no difference at all, only the space and an additional single bed. We were open to pay the upgrade but reception told us he cant give us the room since we booked for the CHEAPER one. so if we booked for a cheaper one, does it mean they can give us a room with a broken shower and no cold water? Oh, and the toilet bowl has stains, they done know how to remove it? Anyways, the issue were fixed (shower and water) when we came back to the hotel but the way it was handled, was not acceptable. The location is great but they should maintain their facilities and the hotel itself and improve their customer service.