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23 USD

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Shera Inn Hotel in Almaty

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● Center: 3 km

☎ Phone: +7 727 313 8111Show

✅ High marks for cleanliness and breakfast, both rated 9/10 by guests ✅ Many guests appreciated the rich and exquisite breakfast offerings ✅ Several reviews highlighted the friendly and attentive restaurant staff ✅ The hotel’s mountain views from higher floors are praised ✅ Location near shopping and business centers is convenient for guests ✅ Good variety of room types accommodating different needs ❌ Multiple reviews report poor soundproofing with noisy corridors and doors banging ❌ Some guests experienced rude or unhelpful reception staff, especially overnight ❌ Complaints about dated building maintenance, such as taped marble pillars and old interiors ❌ Incidents of security concerns including intrusions and disturbed guests early in the morning ❌ Several comments mention the indoor pool being closed or malfunctioning during stays ❌ Breakfast was described by some as modest or bad, lacking variety ❌ Rooms sometimes hot with poor ventilation and windows that do not open ❌ Frequent reports of issues with water supply and air conditioning problems ❌ Problems with billing and accusations of missing items during check-out

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Rooms and prices

2 guests

Adults−2+

Children under 17−0+

Age−7+

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Standard Twin room

Air conditioning, shower and private bathroom

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Standard Single room

Wireless internet, air conditioning and shower

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Double Junior Suite

Private bathroom

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Single Junior Suite

Private bathroom

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Suite

Air conditioning, shower and bath

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Single Suite

Private bathroom

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Run of House

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Economy room

Private bathroom

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Economy Single room

Private bathroom

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Standard room

Wireless internet, air conditioning and shower

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Standard Triple room

Wireless internet, air conditioning and shower

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Standard Double room

Wireless internet, air conditioning and shower

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Standard Double room with view

Private bathroom

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Standard Quadruple room

Private bathroom

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Deluxe room

Air conditioning, shower and bath

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Deluxe Single room

Air conditioning, shower and bath

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Deluxe Triple room

Air conditioning, shower and bath

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Deluxe Double room

Air conditioning, shower and bath

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Deluxe Twin room

Air conditioning, shower and bath

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Deluxe Quadruple room

Private bathroom

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Executive room

Private bathroom

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Executive Double room

Private bathroom

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Luxury room

Private bathroom

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Junior Suite

Private bathroom

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Twin Junior Suite

Private bathroom

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Triple Suite

Private bathroom

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Double Suite

Private bathroom

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Standard Suite

Private bathroom

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Deluxe Suite

Private bathroom

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Deluxe Single Suite

Private bathroom

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Deluxe Quadruple Suite

Private bathroom

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Executive Suite

Private bathroom

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Executive Single Suite

Private bathroom

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Executive Quadruple Suite

Private bathroom

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Executive Double Suite

Private bathroom

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More rooms

Description

Shera Inn is a four-star hotel built in 2015, offering 188 rooms across various categories, from Economy to Executive Suites. The hotel provides amenities like free Wi-Fi, an indoor swimming pool, a fitness centre, and two conference halls, catering to both leisure and business travelers. Guests will find services including a restaurant, sauna, massage, and 24-hour front desk. The hotel's facilities also include currency exchange, free parking, and a souvenir shop. Cleanliness and breakfast receive high ratings of 9/10, while the pool and price score lower at 7/10. The hotel features air conditioning and heating in all rooms and offers express check-in and check-out. However, some reviews mention issues with noise insulation, dated interiors, and inconsistent customer service, highlighting the mixed guest experience. Shera Inn is positioned as a practical option in Almaty with a variety of room types and a range of amenities for both comfort and business needs.

Location

Located in Almaty's comfortable and prestigious district on Khadzhimukan Street, Shera Inn sits 3.8 km from Kok-Tyube mountain, a popular local attraction. It is 11 km from the Medeu sports complex and 21 km from the Shymbulak ski resort. The hotel is also 14 km from Almaty International Airport (ALA). Its proximity to major business centers and the Republic Square makes it convenient for city travelers. Various shops, cafes, and services are within a 5-minute walk, providing easy access to essentials. Despite being in a business area, some guests note the neighborhood is less suited for leisurely walks. The hotel offers free parking for those arriving by car.

Tips

Expect some noise from neighboring rooms and corridors due to limited soundproofing.
Request a room on a higher floor for better mountain views.
Confirm pool availability ahead of your stay as it may be closed for maintenance.
Bring any concerns about service or billing directly to management early to avoid misunderstandings.

Policies and conditions

Child policies: Children of all ages are welcome at this property. Children between 0 and 12 years old can stay for free if no extra bed is needed.
Cribs and Extra Beds: For all room types, cribs can be added, but extra beds cannot be added. Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
Breakfast: Cuisine: Full English/Irish Price for extra breakfasts: Contact hotel for details Contact the property to see if extra breakfast is available. If so, you can pay for it at the property.
Deposit Policy: Deposit required A fixed amount of 20,000.00 KZT (approx. US$44.04) is charged. This property accepts cash and credit cards The deposit will be returned to the original account of payment on the day of check-out.
Pets: Pets are not allowed
Age Requirements: The main guest checking in must be at least 18 years old
Paying at the hotel: Visa, JSB, AmericanExpress, UnionPay, MasterCard
Check in time: 14:00. Check out time: 12:00.

2 guests

Adults−2+

Children under 17−0+

Age−7+

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Services and facilities

General

24-hour reception
Elevator/lift
Smoking areas
Smoke-free property
Security guard
Express check-in
Early check-in
Late check-out
Doorman

Rooms

Non-smoking rooms
Room service
Smoking allowed in bedrooms
Family room
Cable TV
Minibar
Bathrobe
Safe (in room)

Accessibility

Accessibility features

Services and amenities

Laundry
Shoe shine
Hairdryer (on request)
Luggage storage
Telephone

Meals

Breakfast
Restaurant

Internet

Free Wi-Fi

Transfer

Shuttle

Languages Spoken

Russian
English

Parking

Free parking

Pool and beach

Indoor Pool

Business

Conference Hall

Sports

Beauty and wellness

Sauna

Kids

Family/Kid Friendly

Pets

Pets Not Allowed

Street view

Video: shera inn hotel almaty kazakhstan

Map

Reviews

Cleanliness

Breakfast

Service

Location

WiFi

Pool

18.05.2026 Stephanie

I'm giving it a 1 star for its great value for the size of the room, location wise close to Shymbulak, and amazing breakfast. However, I had high expectations from seeing the picture of the whole physical hotel - it's far from what I actually saw in person. It looked old from the outside so they have to either update the picture online or repaint the whole building. Moreover, I did not appreciate this male staff at the reception who works in graveyard shift. He was rude and did not really care about the guest's (my) concern. He was very sarcastic and didn't help me at all!!! Not even sympathized with me, geez! Or was it a natural attitude of men in Kazakhstan? Or he was just not happy about what he does? Guests seek for a home away from home when traveling, and he had neglected to provide most of us that.

There was no sound proof!!! so I unfortunately suffered from the next door's noise. Doors banging each time they come in and out which obviously interrupted my sleep so I was restless and frustrated!!! That was the concern I raised at 2am to this guy in charged in the reception which I already have described ruthless!

I found out the following morning with a grogy and restless self that those people next door was their last night at the hotel. But how would they make it fair for the other guests that wanted to catch up for a quality rest arriving there from a stressful trip so they would have energy for the next day's early call time planned tour??! ? The lady I talked to the following morning was more considerate and assured me that the next door will be leaving. Otherwise, they will move me to a different room.

This hotel was booked by the tour I purchased from Pinoy tourism agency called travelbot. Who also qoute that they are not responsible of the kind of service that the hotel might have. If only it won't complicate the transfers, transpo pick up and drop off then I could've just booked my own airbnb.

07.02.2026 Ibrahim

Safety books is poor, intruder entered our room then ran away, and on 6 am on the morning a person called the room phone and disturbed us, I got charged 10000 because the pillow was dirty and it was already dirty before we check in, I insist for you to book more worthy hotels.

24.07.2025 Bharath

Very poor service. Firstly, there was a person sleeping in the room when we checked in. The hotel staffs have not bothered to checkout the previous guest before giving the room to us. AC does not work. The people at the reception don't know how to communicate. Breakfast spread is very less and not upto the mark for a 4-star hotel. Would recommend to avoid this hotel.

18.07.2025 Kuwarizmi

I gave this hotel one star , for a stain , they charge me 15,000 tenge , water cut off twice for a significant time , no water to toilets and no water for shower, small pool had issues with discharging water , also, broken table and they have to install it while you are there, bidet in the picture but does not work when we went there, last but not least , breakfast is very moodest to say the least. Never going back again .

Staff were resposive and good

17.05.2025 Guest

The room is warm and comfortable, the front desk service is very good, and the breakfast is rich and exquisite

24.04.2025 Guest

We stayed one night. Everything was fine) the hotel is apparently being renovated, the staff is friendly)
Breakfasts are good)

22.04.2025 Anonymous

Everything else is fine. I don't know if it's the local card I bought, but the network is sometimes unstable.

18.04.2025 Zaixuelanecanjiaqingdian

The room is small and has few toiletries. The hardware facilities are slightly old. It is convenient to have a Cantonese restaurant downstairs

04.04.2025 Guest

First time staying here, pretty good! The facilities are incomplete and you have to go to the front desk to get the kettle.

03.04.2025 Suciani

The hotel building is beautiful, although old and in dire need of maintenance. The marble pillar at the main entrance was slapped with a bunch of duct tapes to tie them together - not sure what they want to achieve. The lobby is small with only 2 sofas. The room is okay, nice size but again, everything is old. As for a view to the front side of the hotel and on the high floor, you'll have a beautiful mountain view greeted you in the morning. Breakfast is bad, and I mean, it's really bad. There's nothing I could eat or nothing that looks appetizing so I ended up just taking the fresh fruits. The only thing that I love about this hotel is the location. You'll easily find whatever you need in walking distance. Grocery store, money exchange, liquor shop, fruit shop, salon, barber, cafes, and restaurants, are all within 5 minutes walking distance from the hotel.

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POIs near hotel

Archive of the President of the Republic of Kazakhstan (1.6 km)

Presidential archives preserving important documents and records of Kazakhstan's governance and history.

Golden Warrior (1.7 km)

Statue of a Scythian warrior unearthed from a kurgan near Issyk, 70 kilometers from Almaty, in 1969. One of archaeology's most significant discoveries.

Kok Tobe Tower (1.7 km)

Earthquake-resistant TV tower completed in 1985, standing 2nd tallest in Kazakhstan with panoramic city views.

Abay Monument (2 km)

Monument dedicated to Abay Kunanbayev, influential Kazakh poet, philosopher, and composer.

Mahatma Gandhi (5 km)

Memorial dedicated to Mahatma Gandhi, erected in Almaty in 2003.

Frequently asked questions about Shera Inn Hotel

What types of rooms are available at Shera Inn?

Shera Inn offers a wide range of room types including Economy room, Standard room, Deluxe room, Executive room, Luxury room, Junior Suite, Suite, and various single, double, triple, and quadruple configurations.

Does Shera Inn have an indoor swimming pool?

Yes, Shera Inn features an indoor swimming pool, although some guest reviews mention it was not always operational.

Is parking available at the hotel?

Yes, the hotel provides free parking for guests.

Are pets allowed at Shera Inn?

Pets are not allowed at Shera Inn.

How far is Shera Inn from Almaty International Airport?

The hotel is approximately 14 kilometers from Almaty International Airport (ALA).

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Hotel prices for: October - November 2026 calendar

The average hotel price this month is 104 USD The best time to book is October 26, with rates starting from 92 USD

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