Spa-Hotels in Mexico

I gave the property condition and facility a 2star because our rooms climate control module was faulty and the rooms temperature couldn’t be controlled, uncomfortable! Asked twice at the front desk for this to be addressed, said they would, then nothing happened, no explanation. Pretty bad form, we come here frequently, time for a change.

Nice room in a great location.

Conveniently located and comfortable.

Very expensive for what you get, rooms very small but nice facility in the terrace. Service at the reception very poor. Staff not well trained. They couldn't get me a taxi to go to the airport.

The hotel stay was excellent. We were warmly greeted and offered good tequila upon check in! The room was “modern” Mexican—firm bed, walk in shower, small balcony which allowed fresh air. The small restaurant/bar on the street level had a nice European breakfast buffet —with an option for hot dishes. We had a light dinner after a full day and it was perfect. I would stay again. Good customer service...

LA UBICACIÓN ESPECTACULAR SEGURA, CERCA DE MUCHÍSIMOS RESTAURANTES Y TIENDAS, EL DESAYUNO DELICIOSO, EL STAFF MUY AMABLE

It has a beautiful view from the rooms facing the sea. The restaurant is simple but has a spectacular view of the pool and the sea. Close to the airport, 10 minutes by car. It needs maintenance and renovation in the rooms. They could have a better visual space in the lobby and the elevators. Close to the superior sea wow

This place is absolutely amazing!! Staff are incredible!! This is the best hotel I've stayed in by far. The view of the ocean is breathtaking. The spinach juice in the morning is to die for and the place is spotless. Definitely recommend this place. It's only 12 minutes from the airport, there's an amazing Mexican restaurant across the street as well as a grocery store that sells hot food, alcohol...

The general quality of the hotel is good, the swimming pool is very pleasant with the pool bar and the access to the beach is immediate, very appreciable and beautiful. The food is excellent. The services are good but some things need to be reviewed in depth. The all inclusive service of the hotel works but is absolutely not optimized. Every time you take a drink or eat something you have to give the...

The view was breathtaking, the beach was kept clean in front of the hotel. Bedsheets and bathroom seemed clean and the room service for tidying up did their best to be timely but they weren't thorough, but much appreciated nonetheless. The pools were kept clean as well. Getting beachside or poolside service was possible but not timely or efficient and not always easy to catch, seemed like they might...

Amazing staff and beautiful service. The food was basic but well done. They didn’t have much variety in the food which is the only reason why I called it basic. Having unlimited drinks was a plus but their liquor option wasn’t too robust. The view was to die for. Just a gorgeous view of the beach. Definitely a good experience for the price we paid. Wished the hotel was a little more fancier but nonetheless...

Old but well kept and nice hotel. Very delicious food, clean beach with waves.

Breakfast was wonderful, service top notch. Room lighting was awful, very loud due to traffic outside.

Great staff led by the concierge Marisel, who welcomed us with grace and charm. Excellent breakfast and great room and an unbeatable location.

Beautiful, clean rooms and the food was amazing. Service was also first class. Highly recommend this hotel for those reasons and it was very fairly priced

Stylish property, nice rooms, good food and drink options and we'll located for all that Roma Norte has to offer

The hotel is beautiful. The included breakfast was good, location is great. My one gripe is with the room itself, which was windowless and soulless.

We really liked the location and the friendliness/helpfulness of the staff. The rooms were very small in comparison to others we stayed at in the area. The fan/air conditioning was very noisy. We also didn’t like the lack of windows - the only windows opened onto the corridor which wasn’t ideal. If I was staying again I would check which type of rooms they have which have exterior windows.

Walls are very thin. You can hear when people talk in the rooms next door. You can also hear all the maintenance staff talking in the hallways.

The Hotel is on a good location and it is clean, but i booked in this hotel beacuse the room description said 2 queen beds, this are not queen beds they are double!!, Also the breakfast was terrible.

Nice Rooftop bar, good location, clean, nice decor, great Valet parking, anll good except front desk service horrible, waiters at breakfast horrible!

Very clean and spacious room , very quiet at night m Poor breakfast unfortunately

Very good service, very friendly staff, everything was good, I liked the hotel, I would definitely return

The location is fine, close to the highway and 20 minutes from the center. Plenty of restaurants nearby. Staff are very nice and helpful.

Such a wonderful place, amazing staff and just great vibes!

Clean, comfortable room, amazing staff, amazing place! Absolutely my favorite spot in Tulum.

Holistica was wonderful. It is not near to walk downtown or the beach area. If you plan to stay there and not venture out it is a great experience. If you want to spend more time in Tulum, you will need to rent a scooter or car.

Perfect location in Aldea Zama. Easy access to rent bikes, grab a bite, get groceries. Close to the beach and cool bike path. Beautiful apartments

We had a great 7-day stay at Holistika for our Valentine’s trip. Check-in was smooth, but we recommend accepting help with bags as the rocky pathways are uneven. Our room was beautiful but lacked storage. The pools were private and relaxing, though seating was limited. The property is open to the public for dining and classes, creating a nice mix of tourists and locals. Yoga classes were more advanced...

Unchecked Hostility Toward Guests It was a beautiful hotel, but I was not pleased with the staff. One of the wellness workers, Valentina, bumped into my group members multiple times. We are all black women, and I don't want to say it was ******, but I added our race for potential context. I went up to the wellness department and asked that she say "pardon" the next time she sees someone in my group...

Incredible experience through and through.

Such a great place and location to enjoy the quiet side of Tulum beach and venture off to the party if desired. Food and drinks were great, service was great and the facilities were great.

Stayed in Room 1 which was gorgeous. The staff was very friendly and the breakfast was solid. Be aware that the walls are VERY thin and this is NOT a party place.

Service was impeccable! Will be returning to this property for sure!

Dear La Valise Team, We were very much looking forward to our stay at your beautiful property, and while we truly appreciated the unique design and overall atmosphere, I wanted to share a few disappointments that impacted our experience. We had booked the suite with the rolling bed, and checked in around 4:00–4:30 PM, hoping to unwind and take a few photos before our 7:30 PM dinner reservation. Unfortunately...

Staff was great :) we were able to walk and ride the bikes that were provided to go to various spots around the hotel!

We could not have been more impressed with the resort, staff, and kindness that we were shown during our stay! A boutique hotel with a “ Jungle” feel and a heart of gold. The staff waited on hand n foot. Every detail covered! A double resort really as we used the sister property pool at Radhoo several days as well! Free bikes! Full restaurant n bar! Cannot say enough about the great staff n property...

Nest is a beautiful, secluded haven of a hotel with very attentive, accommodating staff. No complaints. I would only say that Nest is expensive relative to neighbouring hotels, which also had a very luxurious feel to them (although I didn’t see inside their rooms or get a sense of their customer service). Overall, would definitely recommend.

the most beautiful hotel and beach spot with super friendly and kind service and great breakfast. very beautiful spot :)

Wonderful stay. Gorgeous and natural environment. Mature, quiet, respectful guests. Beautiful rooms with a really big, comfortable bed. 10/10 service: From the cleanliness of the rooms, to the concierge service, to everyone at the restaurant, the staff really go above and beyond to get you what you need and make you feel super comfortable. Close to both fancy and casual restaurants, and close to beautiful...

The hotel is beautiful and extremely well maintained. The staff were amazing! They helped create the dream wedding for your son and daughter in law. They were truly the BEST! Loved the food too.

My wife and I were fortunate to get a room at the Nest. We definitely did not regret our decision. From the moment we arrived we were made to feel welcome and at home by the entire staff. I highly recommend a stay here to unwind and soak up a truly beautiful atmosphere

Every single staff member was as nice and accommodating as possible. Responsive very friendly. Quick service and always seeming like they’re happy to see us.

Melissa, Jorge, Abi and the whole team made us feel like family! This is my favorite resort stay I’ve ever had. Peaceful, tranquil and exactly what I needed for an escape. I will be back.

What a beautiful time we had at Radhoo. This was our first time in Tulum and Radhoo ended up being the perfect setting to truly relax and connect. Having access to the beach was nice, the pool is fantastic, food and drinks amazing, my husband and I each had the best massages of our life at the Spa, the restaurant NU is incredible, and we loved being walking distance to other great restaurants, a go...

Beautiful, quiet hotel. The staff were all great! Very kind, and attentive. The bar/ restaurant staff were top notch! They made the best piña colada I’ve ever had. Rooms were beautiful, but the only critique was that they were a bit dark and there weren’t enough hooks to hang towels. Definitely not deal breakers and would for sure stay again!

Beautiful clean friendly resort everything was well kept. Would return many times again for the same experience. Food drinks and pool were among the best. This resort captures the jungle feel while foot steps from the beach.

Beautiful clean friendly resort everything was well kept. Would return many times again for the same experience. Food drinks and pool were among the best. This resort captures the jungle feel while foot steps from the beach.

We had a really lovely stay here for the last couple of days of our trip to Mexico. The hotel is peaceful and quiet, with a gorgeous view, good-sized rooms and very comfortable beds. It is a little dated in places, but overall it is very comfortable and the property itself is beautiful. The private beach and dock area are perfect, and the two pools were a real highlight. Service at the restaurant...

This hotel was a beautiful, quiet oasis. The staff was wonderful, our bed was super comfortable and it felt more like a private condo than a hotel. If the big, all-inclusive hotels are too touristy for you, this could be a great choice. We felt very safe here, the hotel is on a private road with a guard shack so limited traffic and easy to walk along daily. There's a beautiful cenote just a few minutes...

The rooms were very spacious and comfortable- it was tough at times to contact the resort via **********, so when I switched to direct communication it was better. The restaurant was good, and the spa was on their nearby sister property that was amazing. It would have been nice to get details on the neighborhood Cenote before visiting to be prepared.

The private beach and dock with hammocks were heavenly. Entire hotel was beautifully decorated in modern, neutral tones. Our room had the most incredible view of the beach.

Some of the staff was nice to us but We didn’t get to swim as the beach was rocky and it was windy. The hotel shouldn’t be advertised as boutique luxury- they tried but it’s moldy, dirty and half of the time we didn’t get our room cleaned or had to ask to towels if we were gone the whole day- nobody would come in. They are low on staff- there were days when no chef at the restaurant and no food items...

The setting is beautiful but everything else felt a bit run down and a bit stingy. I think expectations re showers should be managed upfront. In some rooms the water is tepid, in others it’s cold.

I loved this hotel! Perfect location. Rooms are clean and staff is friendly.

Amazing service and beautiful place

The staff was so friendly and helpful, and the hotel is in a great location. I loved almost everything about this hotel except the bathroom. The shower was very small and the shower door opened inwards, making it very uncomfortable to get in (and I’m a pretty small person). Also, there’s not a lot of space for storage. This room would be fine for someone traveling solo, but difficult for two people...

Amazing hotel with small flaws, best staff My wife and i stayed at this hotel for 5 nights. Our goal was to be in the center and walking distance to many great places and restaurants in Oaxaca Centro. I have to say, that we were so happy with this hotel. It is perfect located. 2 minutes from the main plaza (zocalo), 3 minutes from the mercados, and walking distance from many great restaurants. You...

Wonderful everyone at the property was over and beyond polite; we are definitely coming back.

We just arrived home after a few days in this wonderful hotel. We travel to Oaxaca quite often to see family and usually stay in Reforma because it's much quieter than centro. A friend had credits that had to be used and gifted them to us for this hotel. I was slightly worried about noise before we checked in but there was none and it was fantastic. The employees are super kind and helpful and the...

think Goth Aloft. Interesting architecture and art. Unique although not practical or comfortable compared to more mainstream hotels. Definitely a no if you have kids, pets or disabilities.

The rooms are nice. The staff is lazy. They don’t respond when asked for something. The rooms don’t have hair dryers or Irons. You must call down for them and the wait take forever!

Great Hotel in GDL, Its always so nice to stay at Demetria.

Trendy boutique hotel, Clean room , modern , Good location

Great location, decent stay The hotel is in an excellent location, just a couple of blocks from Ave Chapultepec, where many restaurants, bars, and convenience stores are located. The staff was very accommodating, speaking enough English to have a decent conversation. Our room was nice and spacious, overlooking the street. Our bed was comfortable; however, it had a noticeable dip in it. The shower had...

Very well located just a few blocks from Chapultepec Avenue, very clean, understated, and minimalist! Its heated pool…

We arrived at night, and in the morning we were pleasantly surprised by the beautiful, vibrant colors and the stunning view from the balcony. It was truly a lovely experience.

I've stayed in many hotels in Cancun, and this one was very cheap. The downsides are that a 2000 peso deposit is required at check-in, and upon check-out, the front desk has to check the room! They only refund the money after everything is in order. The room I booked was on a two-story building, and there was a very steep and narrow staircase right at the entrance, which was very inconvenient. The...

No water is offered in the room & they do not advise you (no matter what time you are checking in).

The rooms are apartment-style, mostly with ocean views. The design is a bit retro, and you can hear the sound of the waves. Even after check-out, you still need to check in! The security guard is quite strict!!!

The environment here is really great. It has its own beach and swimming pool. The beach is very clean, the beach chairs have plenty of sunshades, and there is also its own infinity pool. The food in the restaurant next to the pool is also great. The blue sea is beautiful. The female front desk staff is kind and amiable. Credit cards are accepted at the front desk and the restaurant. The most worth...

We could see the Caribbean sea from our room and it was amazing. The beach is just a step from the hotel and you can enjoy the swimming pool with sea view as well!

Excellent attention from staff, everybody were so kindly. Beautiful view from the room. A few restaurants and a cenote across the street. There's peace and silence at night great for relaxation.

We had a wonderful and peaceful time. Highly recommended…

A Hidden Gem in Tulum – Pure Relaxation Alea Tulum is an absolute dream. From the moment you arrive, the peaceful atmosphere and stunning beachfront set the tone for a perfect stay. The hotel is beautifully designed — boutique, intimate, and surrounded by nature — making it ideal for anyone looking to unwind and disconnect. The rooms are spacious, spotlessly clean, and thoughtfully styled with natural...

We did not stay at Alea but at Nerea a sister property. Nerea is amazing, the grounds are beautiful, the rooms are amazing, and the drinks were excellent! The staff were wonderful!! Thank you Sergio and Jesus!! We hope to see you again soon!

Unfortunately, we didn't get a room at the Alea Hotel. Upon arrival, the hotel was empty and clearly unoccupied. There was no one to talk to or any sign on site. We tried for an hour to get in touch. Eventually, someone from the neighboring hotel came. We checked in there. The room was a bit smaller, without a TV, and not directly on the beach as booked. The walk from the main road is a disaster. It...

Beautiful hotel. Excellent service. Would have loved to stay longer.

The staff at Kore were amazing! Came during off season and it was HUMID the hotel had great AC in rooms the pool was always clean and again the staff were so kind. Only complaint was due to off season the hotels menu was so limited!

It’s less people so enjoy the quiet. You will have the pool to yourself and the restaurants too. That comes with its own issues, less variety in some instances. But the bigger pla

This place was cool 15 years ago, and hasn’t been updated. Our room seemed like it was falling apart, cracked walls, stained sheets and robes. Food was overly processed, drinks were bottom shelf. The pictures made it seem way cooler than it was. The bikes were rusted and falling apart, totally unsafe to ride.

So I enjoyed our stay with kore everyone was very nice to us helped us with everything we needed. The staff was really friendly I walked into the kitchen at close and was going to get food somewhere else but they sat me and my fiancée down and made us a Togo dinner and don’t be afraid of renting a scooter and exploring tulum it’s very safe just be respectful

Only one dinning option, the staff is nice but not helpful (our phone didn’t work and nobody ever came to fix it) there are worn down areas, but it was very quiet and we did love that

The staff was helpful, but we didn’t appreciate the dinner staff directly asking for a tip - it felt unprofessional and made us uncomfortable. The property clearly had a lot of money put into it initially, but unfortunately, maintenance seems almost non-existent or at best, minimal. Every treadmill in the gym is broken, and some other machines barely function—again, a clear lack of upkeep. All four...

The Hotel is a great value for your money: The staff is professional and cordial. The installation is well placed by many attractions that are well suited for the family traveler.

Staff very nice although they forgot to respond an email requesting extra pillows the first day, I had to remind them the following morning. Room is outdated, bathroom lights were flickering very annoying. A lot of noise outside from the street. I had a simple room and I guess they give you the worse location and condition. Lacks amenities. Not enough hand towels. Mattress a bit old with a dent in...

My room was dirty had to ask the staff to change my curtains and clean the walls. My shower flooded and I had a restroom leak every time I use the AC

Roomsnarr huge a little antique but other wise the spaces are massive

Hotel is in poor conditions. Leaking faucets. Leaking AC. Old stained carpets

We were satisfied on with our stay. We would recommend to save more water with more efficient showers. The current showers waste too much water. Otherwise things were very good

Staffs there were so nice, very good location to hang out in downtown Tulum! Good cocktails and breakfast, very recommend!

Really wonderful place! The rooftop pool area is really nice and the food and drinks they serve there are top-tier. Staff was super friendly and the place feels very professionally run (super clean, comfortable bed, etc). Wouldn't look anywhere else on a second trip here.

This was such a wonderful experience we missed a day at this beautiful hotel and they were kind enough to give us dinner on the house . The artwork inside is stu

A magical hotel with exceptional kindness shown by everyone who works there.  Fab central location among street art, excellent WiFi, superb aircon and showers, and enchanted rooftop pool with restaurant. One would be fortunate to get a room here. Thank  you to Ricardo, Evelyn, Annie, and all the amazing staff members

Beautiful hotel and lovely people. All the crew was very kind, attentive to every detail and helpful with everything I needed, Felt almost like Home 🤗 Will definitely come back. Thank you all for making my stay special.

I cannot say enough about the staff at Layla! Ricardo and his team make you feel so special and catered to. Everything we ordered on the menu was absolutely delicious and drinks are amazing! The only thing that could make this hotel better is if it were on the beach. But! The sister hotel that is on the beach is available to visit and they make you feel like royalty as well!

Very nice Hotel, Isaac at reception was great

Beautiful rooms and lobby’s in the hotel. Main complaint would be about maintenance around the pools, furniture and curtains not kept very clean

Very nice, spacious and beautiful hotel with friendly and helpful service, convenient free parking and close to many food option.

The property is beautiful. Great location. It was very walkable. There was no communication from the staff in regards to the electricity going off at night for a few hours and no hot water at night. There were no phones in the rooms or refrigerator.

The luxurious hospitality and experience you are looking for in a capital city. Viva la Mexico.

Excellent customer service! Beautiful hotel and room. The room was comfortable, quiet and very comfortable bed. Great pools to relax after a long hot day out.  I really liked the honey shower gel and extras. I would definitely stay in hotel hacienda again without a doubt. 

My wife and I , we love this place , great service 100% recommend , easy to rent a car thank you very much for everything

North Tulum beachfront We absolutely loved the hotel! You walk up the entrance of the hotel and it's open to the ocean, great breeze coming off the water, beautiful hotel! Great staff, very, very comfortable king sized bed. Slept very well! Very quaint hotel that was close to a couple of restaurants, which were phenomenal. We will definitely be back.

Top notch service Picturesque hotel I booked it for my photoshoot. Location is in a more remote part of Tulum not the most accessible but on the upside food was more reasonabley priced than other hotels. The Customer service was above & beyond.

Oceanfront with piers accessible to guests. Beautiful, clean swimming pool with hanging chairs and waterfall. Clean spacious rooms. Breakfast included. Restaurant on-site with delicious food. Massage service on-site. I highly recommend the massage.

Amazing experience friendly staff beautiful view breakfast was ok but pool was astonishing. Fre Kayak and snorkeling equipment are big added values. Enjoy your travel to this beautiful place. Also the tours they recommend are very good. Izaac is amazingly helpful. Kudos.

Had a lovely stay! The staff were very helpful and kind. The food was mediocre but there are a few restaurants a few steps away to try as well.

The beach views from my suite was amazing! The entire staff was lovely and very attentive. I loved the music selection at the beach club, too. This is a very well run hotel and Im grateful for their hospitality. I will visit again for sure!

The oceanfront suite exceeded my every expectation! Huge balcony with stunning views. Spacious room with separate living area. Beautiful bathroom connected to dressing area with spacious shelving and room to hang up clothes. This room was absolutely perfect. There’s nothing I would change. The grounds are gorgeous, and the staff is friendly. Peaceful and serene, small luxury hotel great to retreat...

We stayed down the beach and walked to Chiringuito for a late lunch. The vibe was great. We had a table in the sand overlooking the beach. The food was outstanding and the most amazing part was the service. I can't remember the last time I had service like this. We ordered food and a bottle of tequila and our waiter Gregorio was incredibly attentive. He would do the most subtle things that made the...

Lovely stay! Amazing service from everyone, shout out to Santos who looked after us so well in the bar/restaurant. They go above and beyond to make sure you have everything you need. Hotel is beautiful, ideal location in S. Tulum to do lots of things or just chill at their stunning beach/poolside. Will come again.

We had a fantastic five-day stay at Chiringuito Tulum. Our room was beautiful, and I highly recommend booking one with a rooftop pool if possible—the views are stunning, and we made the most of it every afternoon and evening. The resort is ideally located on a charming street within easy walking distance of numerous restaurants, bars, venues, and dessert spots. We especially enjoyed Aldo’s, which...

I stayed at this hotel for 4 days: the structure is unique and well-maintained, eco-friendly, the cleaning and customer service are excellent. The restaurant offers a good selection of local food and drinks. A special thank you to Mattias and his staff for their attention to guests' needs.

Great hotel , good price good service

The Wi-Fi is a big problem; there was no cell phone signal in the rooms. Breakfast is complimentary, as they say. The truth is, it's a very functional hotel for arriving and sleeping in the hotel zone. Its location is good, very close to the Intercontinental Hotel bus stop.

The hotel is located in a beautiful place and the territory is beautiful. But the hotel itself is very old and requires complete reconstruction. At the same time, the service in the hotel is good. But the conditions for living are more for survival.

The location of the hotel is very good, there is a lake behind it, it is nice to sit next to it. The hotel front desk is very friendly

Because it was located in the hotel zone, it had good access to the beach and was an area where pick-up and drop-off services were available for tours.

The photos on Trip are 10 times better than the hotel itself the shower is cold there was no remote control for the air conditioning and they charge a fee upon arrival for cleaning the room which is not registered on the reservation otherwise overall it remains correct to spend a few nights in the hotel but nothing more.