AQUA Hotel Aquamarina & Spa in Santa Susanna
✅ Consistently praised for clean rooms and thorough daily housekeeping. ✅ Helpful and friendly staff, including restaurant and reception teams. ✅ Excellent breakfast and good food variety, with accommodations for dietary restrictions like gluten intolerance. ✅ Active and enthusiastic animation team offering varied daytime and evening entertainment. ✅ Spa facilities including sauna, steam room, and indoor pools receive positive remarks. ❌ Rooms are considered outdated by many guests, with some mentioning poor sound insulation and uncomfortable beds. ❌ Complaints about lack of free drinkable water despite full board rates; guests must purchase bottled water. ❌ Reported issues with smoking allowed on balconies and hotel grounds, causing discomfort. ❌ Some guests experienced noise disturbances at night from unsupervised groups. ❌ Cleaning inconsistencies reported in bathrooms and balconies by a minority of guests.
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Description
AQUA Hotel Aquamarina & Spa is a large 4-star hotel built in 1989 and renovated in 2007. It features 546 rooms across a seven-floor building, including six adapted for guests with disabilities. The hotel offers a range of room types from Standard Doubles to Lumière Double Suites. Guests can enjoy amenities such as a spa with indoor pools, sauna, and massages, and an outdoor pool with free sun loungers. Family facilities include a kids’ club for ages 4–10, a teen club, kids’ disco, and a children’s pool. Dining options include an international buffet restaurant with show cooking, an a la carte Burger Club, and a pizzeria café. The hotel provides free Wi-Fi in public areas, paid parking, and conference rooms for up to 120 people. While some reviews note the rooms are dated and the air conditioning insufficient, many guests praise the cleanliness, helpful staff, and lively animation programs for children and adults.
Location
Located in Santa Susanna, AQUA Hotel Aquamarina & Spa sits just 150 meters from the town's tourist center. The sandy public beach Platja de Santa Susanna is 200 meters away, offering sunbeds and umbrellas for a fee. The hotel is 64 km from Barcelona Airport and 35 km from Girona Airport. Nearby, guests will find a large souvenir store with an integrated supermarket, numerous shops, bars, and restaurants within walking distance. The train station is also close by, providing easy access to Barcelona with an approximate 70-minute journey. The location is convenient for those wanting proximity to the beach and local amenities.
Tips
- If you plan a longer stay, bring your own bottled water or purchase it nearby as the hotel does not provide free drinkable water even on full board.
- Arrive early for evening terrace shows to secure seating, as tables fill quickly.
- Consider requesting a room in a quieter section to avoid noise from corridors and neighboring rooms.
Policies and conditions
- Private parking is possible on site (reservation is needed) and costs EUR 12 per day.
- Children of any age are allowed.
Children up to and including 1 year old stay for free when using an available cot.
Children up to and including 12 years old stay for free when using an existing bed.
No extra beds are available.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management. - Pets are not allowed.
- WiFi is available in all areas and is free of charge.
- Check in time: 14:00. Check out time: 10:00.
Services and facilities
- ATM
- Shopping on site
- Air conditioning
- 24-hour reception
- Elevator/lift
- Currency exchange
- Smoke-free property
- Heating
- Security guard
- Ticket assistance
- Gift shop
- Garden
- Television in lobby
- Terrace
- Fire Extinguisher
- Outdoor furniture
- Electric car charging
- Non-smoking rooms
- Room service
- Family room
- Cable TV
- Minibar
- Hairdryer
- Shower/Bathtub
- Wardrobe/Closet
- Linens
- Toiletries
- Accessibility features
- Wheelchair Accessible
- Wheelchair access to restaurant
- Ironing
- Luggage storage
- Laundry
- Safe-deposit box
- Concierge services
- Dry-cleaning
- Luggage storage
- Telephone
- Bar
- Diet menu (on request)
- Breakfast
- Buffet breakfast
- Breakfast in the room
- Cafe
- Restaurant
- Restaurant (buffet style)
- Snack bar
- Vending machine
- Bottled water (at extra charge)
- Free Wi-Fi
- Airport transportation
- Car rental
- Transfer services
- Spanish
- German
- Russian
- English
- Italian
- French
- Multi-language staff
- Tour assistance
- Bike rental
- Billiards
- Hiking
- Sun Deck
- Ping-Pong
- Parking
- Garage
- Water park
- Swimming pool
- Indoor Pool
- Outdoor pool
- Pool facilities
- Beach/pool towels
- Public beach
- Next to the beach
- Business center
- Fax and copy machine
- Meeting and presentation facilities
- Conference Hall
- Windsurfing
- Diving
- Table Tennis
- Fitness facilities
- Gym
- Massage
- Steam room
- Sauna
- Spa
- First Aid Kit
- Playroom
- Children's playground
- Children swimming pool
- Family/Kid Friendly
- Kids club
- Pets Not Allowed
The hotel is located on second line from the shore.
The nearest beach is located on the distance of 1750 m. It takes 26 minutes To the beach!
The distance to the sea is 280 meters
Street view
Video: AQUA Hotel Aquamarina & Spa, Santa Susanna, Spain
Map
Reviews
What people wrote about unclean rooms with dust and insects ect I have never seen that. That the rooms are bit out dated i agree, but I know they are busy with planning a renovation what also is really needed!!
Location is perfect it's close to the beach and shops. Food it's okay don't expect super high standards and one day the food is in my opinion a way better then the other day ( but no complaints).
If you go 2 weeks expect the same dishes the second week, the menu won't change.
For us the price quality is perfect and we keep visiting!
this really ruined our experience, as paying full board you expect to have drinkable water. we stayed 10 days. dragging 6x1,5L bottles every second day from the supermarket a mile away was a huge inconvenience. there is no water delivery service provided. there's just no drinkable water. except fancy and expensive glass bottles in the bar. unsustainable for long stays.
hotel ok for short stay until you get thirsty.
but do not recommend for longer stays as no free drinkable water for full board is somewhat an unexplainable misunderstanding.
Food - where do I start. Such a selection and the freshness of it was lovely.
I’m coeliac and oh do they know how to cater for coeliac people. Miguel and Vanesa looked after me each meal time as we were full board. Able to pre-order for lunch time and evening meal but if not they took me around every single item to advise if I could eat it or not. They went above and beyond. All the staff in restaurant were lovely and so friendly and built a repoire with you.
The animation team were absolutely fantastic.
Javier and his team worked so hard entertaining everyone.
They even allowed my daughter to work with them and she starred in the Michael Jackson show with them.
They are a great team of people and so enthusiastic.
Rooms were clean and nice. So quiet in the evening allowing a good nights sleep.
Our flight was not until late home and we were able to pay to keep room until later as no one was due to arrive that day which was great.
The only disappointing thing - it was our 30th wedding anniversary when we were there and my husband advised me later that he had informed the hotel but there was no acknowledgement of it on the day. Even a card in your room would have been nice.
Thank you AQUAMARINA & Spa we had a lovely time and enjoyed our 10 days with you.
In an excellent location with so many shops/ bars restaurants and the train station is just up the road. I will be back with my children as this was a girls holiday.
The outdoor parking is situated in front of the hotel at the price of 8 euro per night. The safe is paying too, 4 euro per night.
There is a queue to get to the restaurant but I found it very well organised and fluid. The food was good with a lot of choices, typical buffet of Spanish tourists hotels. The staff in the restaurant was friendly and polite.
The animation was a little bit boring.
The thing that I didn’t appreciate was the cleanliness of the room specially of the bathroom. The bathroom was old, bad cleaned and bad smelling.
POIs near hotel
Cafe and Restaurants near hotel
A special thanks to the receptionist, Alex, who was super friendly and helpful the whole time. He helped us with everything we needed and made us feel welcome right from the start.
Overall, a great experience and we’d happily stay here again.
From the moment we arrived, we felt very welcomed. Reception greeted us warmly and the staff were attentive throughout our stay, providing complimentary water and juices.
There was also a wide variety of food available, both at breakfast and dinner. The quality and selection were excellent, with plenty of options.
The spa facilities were another highlight of our stay, offering the perfect environment to relax and recharge.
I would especially like to highlight Alex’s service, as he assisted us with great kindness and professionalism.
We highly recommend this hotel to anyone looking for a relaxing and enjoyable stay. We would definitely return in the future!
The breakfast and dinner were delicious, with a great variety of food choices. The service was friendly and welcoming.
Special thanks to Alex at the reception for assisting us so warmly and kindly.
The hotel is beautiful and truly perfect for families.
The staff were friendly, welcoming, and very accommodating. We would especially like to commend the receptionist, Alex, who was exceptionally helpful and attentive.
Overall, this is a lovely hotel with a warm and relaxing atmosphere. It is especially great for families, offering comfort, good service, and a good dining.
Frequently asked questions about AQUA Hotel Aquamarina & Spa
How far is the beach from AQUA Hotel Aquamarina & Spa?
The public sandy beach Platja de Santa Susanna is approximately 200 meters from the hotel.
Does the hotel provide facilities for children?
Yes, the hotel offers a children’s pool, kids’ club for ages 4–10, a teen club for 11–15 years, a kids’ disco, and an animation program.
Is Wi-Fi available at the hotel?
Free Wi-Fi is available in the public areas of the hotel.
Are pets allowed at the hotel?
No, the hotel does not allow pets.
What types of rooms does the hotel offer?
Room types include Standard Triple, Standard Quadruple, Standard Double, Family Quadruple, Adapted Triple, Premium Triple, Premium Quadruple, Premium Double, Double Junior Suite, Premium Double Junior Suite, and Lumière Double Suite.
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Hotel prices for: August - September 2026 calendar
The average hotel price this month is 147 USD The best time to book is August 18, with rates starting from 147 USD































































