The Eden Park in Patong

Very disappointing stay. The building is old and poorly maintained. No lift, and we had to climb tiny, steep stairs to the 5th floor. Shower pressure was extremely poor—we had to go elsewhere to bathe. The room had a strong, unpleasant smell every time we entered. Not recommended at all.

I had booked a hotel by agoda but my flight was cancelled for a day and I arrived a day late. They took full payment from me for four days through Agoda. but they gave rooms another customer without inform me. Already provided my mobile number what’s up number.
I was already very irritated because my flight booking was cancelled, but they did not inform me in any way through WhatsApp, only through email which I could not see or I had internet problems.
They did not return money said about no refund policy., even though I have no fault in this and I am facing a huge financial burden to book another hotel.

1 star for the awful smell coming from the bathroom. I had to sleep with the windows fully opened.
Even after cleaning it, pouring strong chemicals cleaning products in it, the dead rat smell was always coming back.
That was my worst error booking that hotel for 3 nights 😭
Now, I'm sick 🤢

Absolutely dirty terrible hotel.
The main thing you should know about this hotel is that it’s owned and managed by Indians.
The first thing you see while coming into hotel is a group of Indian women who feed and lullaby their kids in a carry-cot.
When you move upstairs you are accompanied by a terrible smell of cigarettes and marijuana, oozing from literally every room and angle.
Every step of a staircase is covered with at least 3 long black hair.
While in a room, you realize that you can hardly count brown spots (and it’s not chocolate, folks) on your linen and towels. It’s a waste of time to count all of them. You’d rather go eat something.
By the way, you will have a great chance to enjoy the odors of Indian cuisine, cause on the ground floor they have enormous-size restaurant of Indian cuisine with absolutely inedible food.
The entire shower water can is covered with green rust. Despite the smell in a bathroom is that disgusting, you can take a shower for a couple of minutes and enjoy warm water, which is, surprisingly, not brown color.
I asked housemaids to change towels into clean ones, without any brown spots. Guess what?! They brought another two ones. With brown spots on each! When I asked if there are any clean towels in a hotel without any brown spots on em, they just said ‘No’ and laughed. 10 minutes later a courteous administrator brought one clean towel without any brown spots on. The only and only in the whole hotel, I suppose.
When I asked for refund, the administrator invited a chief executive to talk to me, who was speaking really arrogant and impulsive, always interrupting me and trying to prove that the hotel was ok.
Btw, the icing on a cake is that the swimming pool is in another building, yet you cannot swim in, cause there are dozens of long black hair in it and it seems not to be cleaned for a couple of months.
I high NOT recommend you to rent a room in this hotel. The price of my stay was $14 per night (which is similar to many other normal hotels nearby), yet it’s worth $3 max.

Extremely rude and argumentative staff. Very impolite. Not ideal for Thailand. One of the most poorly run hotels in Phuket. No acceptance of any mistakes/lapses. Staff have very poor moral ethics with a very bad point of view on money.
The hotel is falling apart and no care has been taken.
Suggest travellers to be careful with female spouses/partners travelling along.

Very Bad Expensive. Staffs were not cooperative. Rooms were shabby and smelly. Only good thing was the location.