5 star hotels in Dubai

The location of the hotel is great! You can go to the Dubai Festival City Mall directly from the hotel (without going out), and take a walk on the Marsa Boulevard at the sunset, very convenient location! The Dubai Festival City Marine Transport Station is just in front of the hotel so you can easily go to Dubai Downtown. The hotel itself is perfectly maintained, spotlessly clean, guest room is very...

The hotel is exceptionally clean, and the rooms are maintained to the highest standards. The housekeeping service is truly outstanding the team is always helpful and attentive. Every time I leave the room and return, I find it perfectly cleaned and well organized, sometimes even twice or more times a day. I have never experienced such a high level of service and attention to detail. Special thanks...

Incredible hotel, amazing stay I have here! The hotel is located in Dubai Festival City, very strategic and so close to many malls, ocean view and many interesting attractions, like the biggest library in the world and more. The hotel is 5 stars and it lives to the international standards when it comes to services and facilities. The hotel is accessible and it provides ramps, flat surfaces and space...

Hotel is top class and the food at breakfast was excellent. With the Mall right next door and many restaurants to choose from, finding a meal to suite your budget was easy. Special mention must be given to all the hotel staff, who provided very good service with such friendliness. Rizwann was attending to cleaning our room every day. He was so polite, meticulous and like all the staff we encountered...

I had an amazing stay! From the moment I arrived, the check-in and check-out experience with Mr. Amir from Egypt was seamless and welcoming. A special mention also goes to the Lebanese lady at the front desk whose kindness and professionalism stood out, even though I didn’t catch her name. The room was spacious, comfortable, and well-appointed with great amenities. Breakfast was excellent—everything...

We stayed at Intercontinental for 5 nights and it was really great. The rooms are spacious. Breakfast is delicious. The hotel and the rooms are clean. The pool are is very nice and invites for relaxation. Nevertheless at the weekends it gets really busy :-) Staff is attentive and very helpful everywhere. The hotel is linked to Festival City Mall which is very positive as well. Within 10 minutes you...

Chose this hotel for Legoland, and the breakfast was quite good. The overall hotel environment leans towards a resort style. They claimed the outdoor pool was heated, but the temperature was completely off; it was freezing. The staff were all smiles, and the room size was quite generous. The tickets genuinely come with a certain number of theme park passes for each night stayed, but besides Legoland...

The resort environment is excellent, with lush greenery and birds singing, making it feel like Southeast Asia. The room and bed are also very comfortable, and the breakfast is rich and varied. The best part is the service; every staff member is warm, friendly, and proactive in offering help. There are coolers filled with bottled water for guests at all the shuttle bus stops within the park. Rajadurai...

This king-sized room might seem expensive at first, but it's actually incredible value. For our family of three, it essentially gives us a theme park experience for a whole day. Each of us gets a ticket worth 600 RMB, yet the entire hotel stay only cost 2200 RMB. You can choose from four different parks, and they're all fantastic – my child is already begging to go back! The resort also has a swimming...

Everything about this hotel is great, and the staff's attitude is particularly good. They provide theme park tickets based on the number of guests and days of stay, which is very convenient.

Absolutely beautiful resort, I loved both the room and the grounds.

My room was spacious, and the bed and bathroom were large and well laid out. The restaurant and gym are great. Staff were helpful and friendly.

We went to Dubai to attend the Arab health expo 2026. We found this hotel as a best option for us it a combination of luxury and comfort. I suggest the travellers choose this stay for their comfort.

The rooftop boasts a huge pool and a great gym, though I didn't have time to use it due to work. The buffet was just okay. Overall, the location is quite convenient. It's highly recommended for a vacation, but not really suitable for business trips.

Nice hotel. Located aprox 10 min walk from metro station. Good choice of breakfast. There is a pool and sauna available to people who stay there. View from restaurant is amazing They are providing drinking water on daily basis in the room, which I thought was really nice.

Highly recommended for business travelers! The hotel's Wi-Fi is reliable, and the desk in the room is spacious with great lighting. It's close to my company, making my commute easy. The breakfast offers a wide variety of options, which helps kickstart a productive day. Very satisfied!

The location is convenient, and the service was excellent. They even brought a fruit platter to the room. The room itself was quite spacious. The only minor drawback is that it's a bit noisy since it's located near the road.

Old hotel, don’t really hv any comments, the bed is small, located in between 2 metro stations,

Had an amazing stay at SLS Dubai Hotel & Residences. The whole place just feels like a vibe,luxury but still fun. Rooms are super sleek, rooftop pools are insane, and the views are next level. Great food, great energy, and perfect for a proper holiday feel.

The staff were very friendly, and check-in was smooth. Breakfast was decent, though there wasn't much of a view since it's surrounded by construction sites, and the air quality wasn't the best. My only minor complaint is that there were a few impolite guests at breakfast, but otherwise, everything else was satisfactory.

The service was really subpar! The service was really subpar! The service was really subpar! The service was really subpar! The service was really subpar! The service was really subpar! The service was really subpar! The service was really subpar! The service was really subpar! The service was really subpar!

The room was clean and comfortable, and the bed was especially large, making for a great night's sleep. The highlight was definitely the high-altitude view from the 75th floor – absolutely stunning. Overall, my stay was fantastic with practically nothing to complain about.

I would like to express my deepest gratitude to the entire team to make our Anniversary stay so special. From the first moment we enter to SLS, the beautiful room, a lovely surprise, the dinner at Fi’lia. It was more than an experience, a truly memorable journey. Thank you for everything.

Excellent service all around, from the front desk to the restaurant and guest rooms. A special shout-out to Lily at the front desk for being so warm and attentive. I stayed for two nights, and the night view from the room's balcony was absolutely stunning. Getting around by taxi was also very convenient. Highly recommended!

The room felt quite old, and some of the facilities and amenities were not well-maintained. It definitely falls short of what I'd expect from a 5-star hotel.

Dubai trip, it is my first time to visit Dubai city and really an impressive business trip for me. The hotel position is quite good, which is convenient for shopping and gourmet. 房间不错挺干净，早餐很丰盛。

had an amazing stay in the hotel and place was good but parking space is not enough

Perfect Friendly and professional staff Thank you

I would like to extend my thanks to Mary Ann for making our dinner experience truly exceptional. Her outstanding service and attention to detail elevated the evening. The variety of food was impressive, and the quality of service was worth every penny. I highly recommend this restaurant to anyone seeking a memorable dining experience."

Fantastic pool and facilities: clean, spacious and well maintained. The changing rooms are modern and convenient. Big thanks to “Coach Sambu” for his expert coaching. He’s amazing coach who’s patient and really helps me to improve my skills. Highly recommend this place for anyone looking to swim or take lessons. ✨

Overall it was a pleasant stay. Overnight the bathroom flooded due to a leaked pipe. I slipped in the bathroom when I went in at 6am hitting my shoulder. The manager came quickly to resolve it.

The hotel it’s in a really good position, just a few minutes walk from marina , tram and train it’s not too far either… The water in the pool was warm just a shame that only has sun early in the morning but in the really hot days it’s good that way though….. staf are very friendly…..

Enjoy holiday If u want to travel in city then Its far from city Bt u just want enjoy beach n marina n yatch Then best place

Best hotel loved the ambiance and stay.

Brilliant location, everything was great with the hotel, only downside was lack of sunbeds.

I stayed 4nights, the breakfast was under average for the 5stars hotel, it always full and found hard to get the table, they have some rules like they don’t keep the chocolate when I order online, I ordered online and they didn’t come until I left the hotel so I asked the rider to drop at the reception, but the reception didn’t receive my order because they said that they have rules not to receive...

Luxury hotel with a view of the Burj Khalifa. Amazing breakfast!!!

Room wasn’t clean enough but location and breakfast was pretty good.There was a little bit noisy because a lot of bars and restaurants in the hotel but not too much.

Hotel is fine. Quite a lot of maintenance issues during the stay (room, pool, hotel). Staff are friendly though. Breakfast was fine, if a little repetitive, and there were quite a few flies. The seating area is partly open to a garden that links to the indoor area, so this is to be expected. Stayed for business (booked by my company), but it is not a good place for that purpose. It is a fairly loud...

We recently went to Dubai and decided to book in this hotel since it was at the center of the business district. I was impressed by the hospitality of their staff. Special shout out to Mark and CJ - they were expert and provided recommendations on places to visit and activities for my vacation. They were fun and have been very helpful. Hotel smells really nice, amenities were great, and the - food...

We stayed here recently and had a really good experience overall. The place was clean, quiet and felt very comfortable from the moment we entered. I want to especially mention Owais from reception — he was super helpful throughout our stay. From check-in to answering all our questions, he was always polite and patient. Little things like that really make a difference. The location is convenient, and...

Great experience, but it was far from dubai mall

Great breakfast in the hotel and large rooms, good location.

Not bad. It's right above the mall, and the Din Tai Fung inside has good food. There's also a decent Lebanese restaurant there.

Excellent! The location is fantastic, and the room is very new. I stayed on the 23rd floor, and the view was incredibly open and expansive. I'll definitely stay here again next time I visit.

The service is great, and the hygiene is excellent. The price is reasonable too. I'd definitely recommend it, especially since many Chinese guests stay here.

When traveling abroad, I often opt for a branded hotel for that standardized experience. This one was exactly that – no surprises, good or bad. The breakfast was Turkish style, which we really couldn't get used to. It's super convenient to Mall of the Emirates with a direct internal connection. The rooftop bar offers views of the Burj Al Arab. Plus, there's a free sauna and hot spring.

1. Perfect Location: Directly connected to Mall of the Emirates, making shopping, dining, and taking the metro incredibly convenient. This is definitely the biggest plus point. 2. Modern Facilities: The hotel was just renovated in 2024, so the overall decor is very modern, and the rooms are clean and tidy. 3. Excellent Service: Most of the staff are very friendly. The concierge and the front desk staff...

Hotel system is very poor in house keeping, they forget to put enough towels in the room must remind them all the time, linen needs to be replaced they are worn out and shabby .

It was great experience This total staff such a symbol of hospitality you must be visite once. Highly recommended

Everything was great and clean, and faruk do everything he could to make sure all the guests feel comfortable and he was always there to service coffee ☕️

⭐️⭐️⭐️⭐️⭐️ Wonderful Stay at Barceló Al Jaddaf! My overall experience at Barceló Al Jaddaf was truly wonderful. The hotel itself is great, but it’s the people who make it exceptional. Some staff members are absolute stars, especially Danny and Thew at BHeaven Restaurant, Lifeguard Malindu by the pool, Osama on the front desk and Sally and Magda at the buffet restaurant. These individuals are genuine...

I've been traveling nonstop for work, staying in hotels pretty much every week all over the world, and I swear Faith is the nicest, most helpful receptionist I've come across in years. Right when we checked in, she was super warm and friendly, made us feel welcome after a rough trip. Out of nowhere, she upgraded our room to something much nicer, which totally made our stay better. Then when we asked...

I had a wonderful stay at this hotel. The rooms were clean, comfortable, and well maintained, and the overall atmosphere was calm and welcoming. The location is very convenient, making it easy to get around and access nearby attractions. Special thanks to Farouk, who was extremely professional, kind, and helpful throughout my stay. He went above and beyond to make sure everything was perfect and that...

It was okay, pretty standard. I stayed at so many hotels on this trip I can barely remember them all. It was very close to the airport.

Service was average. My friend is celiac and they had very limited offer for breakfast.

Near airport. Quite near metro station. All good!

This was a mixed bag. There were good things and there were things that could've been better. On the good side were the staff downstairs. Maria kindly gave me late check out and Genelyn was a lot of fun. She organized a driver for me to look around Dubai. The room size was good and the pillows allowed for a comfortable sleep. On the other hand, my room looked a little unclean. There was water on the...

Subject: Serious Complaint Regarding Elevator Incident and Unprofessional Conduct I recently had an alarming and deeply upsetting experience at your hotel. I became stuck in the elevator with no ability to go up or down. Despite repeatedly pressing the alarm and knowing there was a camera present, no one responded. This caused me significant distress, leading to a headache and a full-blown anxiety...

Mr Nawaf, The GM. Mr. Shehab, assistant manager are just unbelievable is respect, class, god looking, loving the guests ans helping everyone. I honestly have not seen such wonderful team in any hotel other then the Grand Mercuric and Ibis Hotel Dubai Airport. I like yo thank you for such accommodations.

The hotel has a superior environment👍, good service attitude👍, clean and tidy rooms👍, and first-class scenery👍.

Top notch luxurious hotel. Royalty treatment. Generous breakfast spread. Honourable mentions : Annalina at front desk , Sonia & Pankaj at Raffles club for their genuine and friendly service. True stars who made my stay enjoyable, I had to extend :)

Everything was top-notch, except for the slightly distant location.

no words, just amazing! breakfast was superb !!!!

An exceptional stay from start to finish. Raffles The Palm truly delivered a superb, flawless experience, treating us like genuine VIPs in every possible way. From the warm welcome to the immaculate room preparation and the attention to every small detail, the entire staff went above and beyond to make our stay memorable. The level of care, elegance, and professionalism perfectly reflects the Raffles...

Raffles The Palm Dubai is truly one of my absolute favorite places in Dubai. From the very first moment, the atmosphere feels incredibly royal — refined, elegant, and deeply luxurious in the most tasteful way. The design of the hotel is simply stunning: timeless, sophisticated, and perfectly balanced between classic grandeur and modern comfort. The service deserves special praise — flawless, attentive...

Not worth the price, better options available arp

The room size was just right, and the standard room even had a bathtub, which was very comfortable. There weren't many disposable amenities, but you could ask the front desk for what you needed. Bathrobes were also available upon request. There's a free swimming pool, a kids' club/play area, and a gym. The outdoor pool was great!!

The staff were incredibly friendly and welcoming, always greeting guests with warm smiles and offering help whenever needed. Their attentive and positive attitude made the entire experience feel comfortable and enjoyable, adding a personal touch that truly stood out.

I came here to relax and stay for a while and it did not disappoint. The pool on top is actually very nice and the view was good

Nice hotel. So quiet. Friendly staff. Available groceries for needed staff.

It was a great stay. The daily service is perfect, The entire staff makes a good impression. We had friendly conversations with the executive lounge staff and they provided excellent service. We stayed for a month and every day was pleasant. I will be back to stay again.

The view from the room we booked is absolutely stunning. 🫶🏻

I booked with complete amenities but when I arrived incomplete. The bed smells bad likes the duvet not proper dry. I booked 1 room for 2 adults and the city view but they give me, one bed room its not satisfied. Its the city back views. Old towels and no kitchen pan for cook! Drinking Water is limited only 2 bottle in the room! They are not putting for extra. The most of all the receptionist...

We had a wonderful stay at the hotel. The breakfast was nice with lot's of options to choose from vegetarian and non- vegetarian. The staff were very friendly, accommodating with guest need and wants during breakfast hours. The resturant was very busy during breakfast hours staff went extra miles to find sitting arrangements for the guest. The ho tel is old look however the entire services...

A very comfortable stay. Excellent and fast service. Delicious breakfasts. I recommend it. Best regards.

⭐⭐⭐⭐⭐ English Review – Millennium Hotel Downtown Dubai We had a super, super amazing stay at Millennium Hotel Downtown Dubai with my family. From the moment we arrived, we felt very welcome. The hotel is beautiful, clean, and has a very warm and cozy atmosphere. The staff were absolutely top-class — always friendly, helpful, and smiling. They really went out of their way to make our stay comfortable...

Very good service and location Very clean room Nice buffet!

The room was pretty decent for being in the city. We booked the half-board option, choosing breakfast and dinner. However, there was a discrepancy regarding dinner; the front desk and the restaurant staff told us different things. We were initially told both the second and third-floor restaurants were options. When we went to the second floor, they said no, and it took some back-and-forth communication...

The rooms are modern, clean, and comfortable, and the service is generally friendly and efficient.

Heart of Dubai downtown, near by dubai mall helpful staff recommend to all familes

I stay in Sofitel Dubai for 6 days for this trip, it make me feel like home. Room is very cozy and clean. They always prepare for good sleep by put camomile tea on the bedside table. Good amenities and plenty of water replace every day. The bed is very good make me have a deep sleep and wake up with nice view of Berj Kalifa, that’s brilliant

Sea view is not a sea view. Too far from sea

Shyam was professional, attentive, and courteous throughout the breakfast ensuring order was taken accurately and delivered promptly on time. He was friendly and easygoing and made us feel welcome right away, and handled our orders smoothly. Food and drinks came out on time, he checked in just enough to make sure everything was good. Overall, the service was relaxed, attentive, and made the food more...

My stay at W Dubai hotel was absolutely wonderful. It was truly one of the best hotel experiences I have had in Dubai. The hotel was beautiful, the atmosphere was relaxing, and every detail was thoughtfully arranged to ensure comfort and luxury. I would like to sincerely thank all the staff for their exceptional service, kindness, and professionalism. Everyone was welcoming and always ready to help...

I had a lovely stay at W The Palm. Despite the Eid holiday crowds, the staff managed the long check-in queues efficiently.

Exceptional stay. Beautiful hotel, outstanding service, and a truly luxurious experience. Highly recommended Special thanks to Ms. Lourdes for her incredible communication skills and for being so friendly and supportive throughout my stay

Staff were excellent during a difficult time when the Middle East conflict erupted causing a lot of stress to guests. Food and facilities were excellent!

The room was very comfortable, and I particularly loved the balcony and the bathroom. If your room faces the Palm, you can see most of Dubai's landmarks from the balcony. The bathroom, designed with various colored glass, I found very interesting. Having stayed multiple times, my favorite aspect is still the atmosphere W creates – it's incredibly relaxing. The staff in housekeeping, concierge, restaurant...

Hi, I recently visited W Dubai The Palm for my daughter’s birthday, and it was an amazing experience. The location, rooms, and amenities were extraordinary, but the highlight was the exceptional service. I want to specifically mention Vaishnawi at the reception desk; she did a fabulous job accommodating us by upgrading our room and perfectly understanding our needs. The staff went above and beyond...

The overall environment of this hotel is quite good. While it can't compare to ultra-luxury options, it's still very impressive! The service was excellent. They even thoughtfully prepared a cake for my colleague's birthday.

Everything was great clean and the reception staff is so kind but the breakfast staff so rude thank you

Absolutely amazing stay, was clean and staff were extremely helpful. The room was spacious. I would definitely recommend

The overall experience at Hyatt Regency was satisfactory; however, it fell short of expectations when compared to previous stays at similar properties worldwide. Having stayed at multiple similar properties across the globe, this visit felt comparatively underwhelming. In particular, the room size was noticeably smaller than anticipated, and while the staff were courteous, the level of hospitality...

I paid for the room upon arrival. The hotel room itself was good. The hotel stated they don't charge any security deposit, but Trip.com still hasn't refunded mine. When will I get it back?!

We have stayed here before and would highly recommend it. Close to the airport but also not far from downtown Dubai. Very helpful staff

A not bad and clean hotel. The floor with the pool has a great view of the city! Overall customer service quality of the staff can be improved.

Overall, my stay was quite good, but my evaluation depends on the standard used. If this hotel were rated as a four-star property, the overall service and experience would easily be considered good or even outstanding. However, if judged strictly by five-star standards, my experience would be closer to average or slightly below average. To start with the positives, the doorman service was excellent...

Walking distance to metro. Many eateries around the hotel. Next to a small mall.

They were quick to help with luggage upon arrival. The room was ready, but we had to pick up the key ourselves before it was delivered. The in-room facilities are quite new. The bathroom design is impractical; it's spacious but lacks a bathtub and countertop, making it hard to place items around the sink. There's a small supermarket nearby, and taxis are easily accessible. HOWEVER, they gave us a room...

The breakfast, room, view, and location were all great. However, the service had some issues. I pre-ordered a packed breakfast to take with me because I had an early flight, but it was almost half an hour late. When I asked about it twice, they impatiently told me to wait. If I could afford to wait for half an hour, why would I bother pre-ordering a packed breakfast?

Excellent service and a great variety for breakfast.

Excellent hotel, room is spacious, facilities are good, clean and comfortable. Food and dining are great.

The hotel is not new, but the rooms are in good condition. We had a club room with lounge access, and the staff was excellent. There are some minor issues: the constant blaring music on the beach, with different sounds on both sides, and a new building under construction on the property.

I liked the hotel, beautiful room, private beach, beautiful grounds (despite the construction site nearby), good breakfast

It was an amazing holiday!!! Thank you so much Raneem Said! She made our holiday amazing! We will be back soon ☺️ Great service, amazing food, very large and tasty portions, amazing rooms, good cleaning of the rooms) I was already there in 2022, returned in 2025 and will definitely come again!!!

The staff is very varied in their treatment and they do not say things in a concrete and true way, for example: wait 5 minutes for such a thing and it is 15-20, etc.

We spent 3 days in total at this hotel. Everything is ok. The only thing is that there is construction going on near the main pool. You can still hear it. There is also a pool for adults, but you can't hear it there. The sea has good access for jbr. Your own sun loungers and your own entrance, basically. The sea itself is a bit murky. But it's hard to find anything better in Dubai for this price. Or...

Spacious rooms, complete amenities, and a rich breakfast. It's close to Palm Jumeirah and the price is reasonable. A really good hotel.

I stayed at the Barsha Heights property for close to 3 years till Nov-25 and only left due to relocation. This was my home away from home and the all-round experience was worth it. Noteworthy were the staff who were ready and at hand to assist and serve always going above and beyond to ensure my experience there was smooth and homely. The Reception & Concierge team were top notch and I always got my...

Good location, clean rooms, and helpful staff. Comfortable stay overall

The hotel was luxurious from the moment we arrived, with a warm atmosphere, attentive staff who go out of their way to make you feel looked after, and rooms that are spacious, modern, and genuinely comfortable. The service was amazing from the smooth check-in to consistent housekeeping. We asked for a free room upgrade and got one almost immediately. The staff at the desk are extremely polite and represent...

One of my Favourite hotels in the region usually provides a very high quality customer service and the room and amenities are always nice and kept in a good and clean order.

Facilities: The room was a bit old and not very spacious. Cleanliness: The hygiene was acceptable; I didn't find any major issues. Environment: I had read reviews saying the breakfast offered a wide variety of choices, but it was mostly Western-style. Don't go in with high expectations.

They didn't provide a toothbrush, toothpaste, or comb. I tried to go to the hotel's rooftop pool twice. The first time, my card wouldn't scan to let me in. The second time, I got there around 7:40 AM, and the lights were already off with no one around. Then I went to the outdoor pool. There was no staff at the towel station. I saw a lot of people swimming when I took a stroll in the evening, but I...

Staying here was a really great experience. No complaints at all.

one of the best hotels i ever stayed in, surely it’s one of the best ones in Dubai. It is in a very special location with a nice ocean view and balcony that I loved, very friendly community

Very bad staff and unprofessional they can’t be in this hotel .

Great space for families to relax.

I book this hotel stay for my mom and brother. They really enjoy the stay and the srrvice staffs are very friendly. We are especially in awe because they have really big swimming pool that is overlooking the beach. The view is impressive!