Excellent service, breakfast is great (but same for 4 days)
Location is excellent if you like City Walk and very convinent to all underground or train stations
Smile and waem greeting by almost all staffs and make you feeling respected
We were on our honeymoon, and we sent word ahead of us that this was a special trip and the Waldorf really delivered a spectacular stay with perfect location, which included walking distance to the theatre in the evening
Great location and lovely rooms, awkward having steps in the bathroom and too much additional furniture in the rooms making moving around what should be a spacious room more difficult! Lovely to get welcome drink too!
The welcoming from the Doug on arrival is always like your family. Checking in fast and quick with prosecco. We asked for a city view room which was dealt with our second night and the views are great
We also received a free breakfast upgrade for our hotel stay, which was another bonus to our stay. The staff were amazing as usual and the last time we stayed was 5 years ago and they remembered us
The staff all the way through were flawless, and we are very grateful to the whole team, from the doormen, receptionist through to housekeeping who helped make this stay so memorable and special
London, London County Hall, Westminster Bridge Road (in the centre) 🧭 Map
Pool: Pool, Heated pool
One of the times they didn’t even leave any fresh towels. They took the old ones but didn’t even leave any fresh ones and it took them two hours to get them to me. We did have a really great view though
The other thing I was not a big fan of is that even though my do not disturb sign is up housekeeping would still knock on the door and literally still walking into the door
I only wish I had stayed for more than just the one night. Thank you to all of the staff for making it a stay to remember
We had to upgrade to a suite just to feel comfortable. The in room dining breakfast is subpar. The late night money pizza is not great
The à la carte breakfast was very good. I had booked a Big Ben view room, but it wasn't available, so they gave me a London Eye view room instead. However, you could only really see a tiny bit of the London Eye
The room was fantastic! We had an unbeatable view of Big Ben and the River Thames directly from our window. The room's size and layout were also excellent. Highly satisfied!
London, 19 New Bridge Street (2 km from centre) 🧭 Map
Pool: Pool
During my stay, there was some nearby construction, and a few roads were temporarily closed. While this didn’t affect the comfort inside the hotel, it’s something to be aware of when planning routes or arrivals
The bus station is roughly a 15-minute walk, which is manageable, especially if you enjoy a bit of walking. One highlight of the location is the pleasant river view, which adds a nice touch to the overall stay
The bathroom was also modern and spotless, with a spacious shower and good-quality amenities. The staff were friendly and professional, meeting the expected Hyatt service standards
In terms of accessibility, the hotel is about a 5-minute walk to the underground station, which makes getting around London very convenient
The layout was thoughtfully designed, with plenty of storage space, a comfortable seating area, and a well-organized minibar and wardrobe
The room itself was excellent—clean, modern, and spacious, which worked very well for me and my son
London, 45 St Martin's Ln, Vestminster, WC2N 4HX London, Velikobritaniya (in the centre) 🧭 Map
Pool: Pool
The hotel is located at the center of London, close to Trafalgar Square and Chinatown, which means that you could take public transport to any attraction in London
I highly recommend anyone visiting London to choose this hotel!
Also, we were within a short walk to the theatre which was my main motivation behind choosing this place. The concierge was great, helping us keep our luggages and were extremely friendly
Great location in the city. Slight dated but overall good stay.
Viza (Sorry if I did not spell his name correctly.) desires more than five stars. We missed a uber to airport, he ran to the end of the street to get a taxi for us. Impressed with the service.
The location of this place is great as we were close enough to the Underground station, allowing us to drag our luggages to the hotel
London, 31 St Thomas St, Sautuark, SE1 9QU London, Velikobritaniya (45 min from centre) 🧭 Map
Pool: Pool
This was booked to celebrate a milestone birthday. The staff went out of their way to add some special touches to make the stay more memorable, which was very much appreciated. The room was amazing as was the pool area
Rooms are well appointed, location convenient to public transport, awesome views and lovely service. Pool on top is a nice amenity too
What I like most about staying here is the ease of entertaining guests and visitors at the various dining options. The view alone leaves everyone satisfied. Tip 1: smaller breakfast can be had at Lang downstairs vs
It was such a lovely experience. And they were so kind and thoughtful as we were celebrating a milestone. Very clean hotel and family friendly amenities available and an extensive Halal menu, which was helpful.
Beautiful place and the staffs very friendly. I had a wonderful time stay with beautiful views.
Lovely warm Chinese tea when you arrive your room and with fantastic decoration.
Yes I will back.
We had a lovely stay here for our first wedding anniversary back in 2016. The room was gorgeous with many amenities including a Japanese toilet and a TV screen in the bathroom mirror
London, Hamilton Place, Park Lane (2 km from centre) 🧭 Map
Pool: Pool
I never expected that the room costing more than 10,000 Hong Kong dollars per night was so small that it was difficult to open the suitcase. But after all, it is an old five-star hotel, and the service is really good
Absolutely amazing experience here at the spa. Really relaxing atmosphere and I had a personalised full body massage which was fantastic. The lady was called Grace and she made me feel so welcome
It keeps the four season’s hospitality so we do enjoy the stay here in London!
The butler team will contact you via WhatsApp during check-in to respond to your needs at any time. The location is also good, I am very satisfied with it for a few days!
Nice clean rooms & though room is small but its a comfortable feel. Conveniently located, just a 5 min walk to Hyde Park
Short walking distance to Buckingham Palace, & the famous shopping districts of Bond, Oxford & Regent Streets
London, 134 George Street (45 min from centre) 🧭 Map
Pool: Pool, Heated pool
The facilities are a bit old and there aren't enough power outlets. However, the basic hygiene and service are good.
Hygiene: Good
Environment: Convenient
Facilities: Old
Overall: 3 stars
I tried calling the front desk at 9 PM and no one answered—I nearly died of thirst! The soundproofing was terrible. They charged my credit card for a deposit, and I still haven't received the refund
The room's hygiene was quite poor; it was dusty everywhere. The room itself was tiny and definitely not worth the price. Over 4000 RMB a night for virtually no amenities
To top it off, at check-out, there was a mysterious 480 GBP charge for a 'signed consumption' that I definitely didn't make. After I protested, they finally removed it
The breakfast service was decent, but the breakfast selection was very limited. Overall, an extremely bad experience. I would absolutely never stay there again
This was the best hotel experience I've had in London. Although there was an issue at check-in where the room type I booked wasn't available due to a previous guest extending their stay, Manager Alex handled it perfectly
There were good free amenities for Hilton Honorary Silver members including free newspapers and free beer at the bar. There were loads of things provided in the room such as shaving kits, creams and lotions
My stay at the hotel was absolutely delightful! The facilities were excellent, and the bath amenities were especially impressive. Breakfast was abundant and elegantly presented with a sophisticated touch
What stood out the most was when I misplaced a personal item in the room—the hotel responded swiftly and located it for me. The staff were consistently polite, warm, and full of genuine care
The breakfast, which included both a semi-buffet and full buffet, was quite extensive by UK standards and offered incredible value for money
He resolved the problem and even offered a complimentary dinner and champagne. I truly felt their professionalism and respect for guests
London, 10 Air St, Vestminster, W1B 4DY London, Velikobritaniya (in the centre) 🧭 Map
Pool: Pool, Heated pool
We were blown away to say the least!
We couldn't recommend this hotel and its staff enough, and I haven't even started on the experience yet! We are looking forward to another extended stay with the team hear at HCR very soon
Last spring my son and I visited Hotel Cate Royal for a few nights and had a spectacular stay. From the moment we checked in to saying our goodbyes the staff treated us with the upmost respect and kindness
They were there for our every need and helped us get plan our days and book tickets. As well the concierge team booked us food reservations and museum visits
It is a beautiful hotel inside and out, and both in the common areas as well as the rooms. The staff live up to the name and truly treat their guests like royalty
The spa is honestly incredible. Had an incredibly relaxing massage. It looks and feels exactly like the images and deserves the Time Out best spa in London award
Fantastic, superb, modern and clean hotel. Thoroughly enjoyed our stay. Super convenient location for Central London. Thank you Cafe Hotel Royal for meeting all of needs ❤
London, 4 Portal Way, Ealing (10 km from centre) 🧭 Map
Pool: Pool
Overall, I was able to enjoy the location with the shopping centre a few stops away and also work in peace. These small upgrades really just made my day better and helped me plan my days
Helpful receptionist, great amenities
Quite new hotel, friendly staff, good location, close to the transportation, quick trip by jumping onto the underground to the Centre London. We have lived here a few times, will definitely go back again.
We had an amazing stay
Room was always clean the beds were comfortable + it has a kettle with tea and coffee bags restocked everyday🥰
Great location the circle line underground was only 5-6min away by foot a few stops to notting hill and about a 20min ride to the city center
There's Grocery shops and a few restaurants nearby
Staff were kind and helpful
Highly recommend!
Very comfortable but a bit far from Central London. The bus stop just infront of the hotel.
Great location and simple room with everything you needs for the price of it.
London, 147C Cromwell Rd, Kensington and Chelsea (5 km from centre) 🧭 Map
Pool: Pool
the place is very nice and very comfortable. the hotel service is very friendly and fast. the cleanliness of the hotel is very well maintained. the place is very strategic 👌
Always like any property with Mariott, great location and amazing room sizes, thoroughly enjoyed it.
Few days missing 1 towel and only one set of washing bottles!
Old gum stick on the towel!
The isolation of the rooms aren’t very good, I could hear someone walk by everytime. They also charge a £5 fee for room service. The room itself is quite clean and relatively ok space wise
Stayed there for a week - very nice and knowledgable staff, tasty food @ the restaurant and clean, big rooms. Great location - between Earl's Court and Gloucester Road, so you can go practically anywhere you need
Reception staffs are helpful when I asked for rooms upgrade. Hotel location is convenient
London, 6 Holywell Ln, Hackney (60 min from centre) 🧭 Map
Pool: Pool
Loved the check-in experience, the location and whilst the room wasn't super lux, it kind of felt it with the adjustable mood lighting, infinity bed and overall allocation of space
Great location for our London plans. Fab view! It was a little noisy - you could hear the road at times but that is to be expected with a busy vibrant capital city.
Love the location, the room is perfect for a couple, the staffs are very lovely, will come back to stay here again
A very well thought out hotel with efficient, modern and simple designs.
I've stayed here several times, and everything was wonderful. But last time, my plans changed, and I needed to cancel. There was a problem with the online system, and I couldn't cancel my subscription in time
London, 354 Queenstown Rd, Wandsworth (45 min from centre) 🧭 Map
Pool: Pool
Unfortunately, the pool was closed again which was really disappointing
Nevertheless, the bedroom was lovely and quiet at night, the breakfast staff were helpful and accomodating and the breakfast options were first class
Overall, a really enjoyable stay and would go back again as it was so convenient for the Battersea area which is so much nicer and pleasant than London
We were here a few years ago. We really liked the hotel. We have nothing to complain about here, although you are already in the higher price range.
Had a lovely welcome upon arrival and our room was ready early which was a real bonus. The reception staff were lovely, so helpful and friendly
We decided to use the spa facilities but unfortunaely the swimming pool was closed. We used the sauna and steam room and decided to come back the following morning to use the pool
London, 199-206 High Holborn, Camden (2 km from centre) 🧭 Map
Pool: Pool
Our corner room had a lovely view, which was a highlight of the stay. However, during our four nights, housekeeping never serviced the room. Bathroom amenities were very minimal, and the towels were quite small and thin
Jessica was amazing when I first arrived! So welcoming! She upgraded me and got me checked in early. The room was perfect, clean and comfy. Could use places for more plugs but other than that was great
I also used half of the bed to place my clothes since there is no shelf or cabinet to put those on. Other than that the front desk was super helpful with answering all my questions
I really enjoyed my stay here as it was close to many place in walking distance. I chose the snug room since I was traveling by myself
Staff we're excellent and very attentive. Lovely atmosphere, clean and well laid out room. Would definitely stay again! Thanks
London, On Cadogan Place, Knightsbridge, 1 (2 km from centre) 🧭 Map
Pool: Pool
Despite our many experiences with Jumeirah in Bali and several Jumeirah properties in Dubai all of which we consider among the best compared to other, Samantha made our London stay truly exceptional and elevated the overall experience to an entirely different level
She is also highly attentive to guests’ special occasions and makes a sincere effort to celebrate these moments with them, not only as a Jumeirah hotel employee, but as a true ambassador of the Jumeirah Group as a whole
Honestly, she is an outstanding employee in every sense of the word. We sincerely wish her continued success and growth in her career, and we hope other employees follow her example of excellence and dedication
The experience was truly more than wonderful in every way from the moment I arrived until my departure. The service was impeccable, and the attention to detail made my visit unforgettable
Kim provided exceptional service during our stay at the Jumeirah Carlton Hotel. She was professional, attentive, and genuinely welcoming, which made our experience truly enjoyable
I would like to express my sincere and heartfelt thanks for the exceptional hospitality and warm welcome I received during my stay at your outstanding hotel on 5 November 2025
London, 1 Seething Lane (45 min from centre) 🧭 Map
Pool: Pool
It was comfortable, though not quite as cozy as the main bed; a bit of extra cushioning or a mattress topper would be a nice touch for anyone using it as a regular bed
The amenities were excellent and well worth the value, with comfortable rooms and great facilities like the sauna, pool, and gym
Great location, very comfortable stay. Good value for the price. Very big bed. Would come back again
For those who are more superstitious, bear in mind that the hotel is next to a churchyard. Great location within walking distance to underground stations and the Tower of London
Plus, they allow guests to store bags both before check-in and after check-out, which was very convenient for our plans. We’ll definitely be back to enjoy more of what this wonderful hotel has to offer!
Excellent service with kind and professional staff. Very comfortable room, however some of the cupboards looked a little older which didn’t match with the rest of the room
London, 324 Gray's Inn Road (45 min from centre) 🧭 Map
Pool: Pool
‼️ There's no kettle‼️ But the front desk said they can provide hot water from the coffee machine? Though it's not boiling water. Something to note if you're traveling with elderly family members⚠️
Love this hotel and will definitely return. We were only there one night but the roomroom was amazing. Love the mood lights
There's no fridge, no minibar, nothing like that. 😇
🙌🏻 Overall! The location is good! The value for money is okay! If you're traveling alone and don't have too much luggage, it's a good choice👍🏻
However, there's a convenience store nearby that also offers luggage storage for £3 per item per day, and they allow overnight storage. 🏠 The hotel facilities are decent and relatively new
🚿 The shower cubicle is also quite small, about one square meter, making it a bit hard to move around. The shower head is fixed and quite high; there's no handheld option
30am due to our flight delay and found the service to be very good, the room was clean and tidy but on the small side we did not eat there as all we wanted was our bed
London, The Berkeley, Wilton Pl, Vestminster, SW1X 7RL London, Velikobritaniya (2 km from centre) 🧭 Map
Pool: Pool
Opposite the room is a park with a great view
Cedric Grolet is a very famous dessert, the desserts are delicious, but a bit sweet
The Emory |ABC Kitchen is highly recommended, cost-effective, delicious food, avocado salad and pizza are highly recommended🍕
We had the pleasure of staying at The Berkeley Hotel, and it was truly a luxurious experience from start to finish. The service was exceptional, and the front desk team made us feel very welcome
Our room was gorgeous and newly renovated, overlooking Hyde Park, with delicious treats waiting for us on arrival. The swimming pool and spa are uplifting and relaxing, with wonderful amenities and relaxing scents
A special thank you to Sofie, who was incredibly kind and professional. She upgraded our room and surprised us with lovely amenities, which we appreciated so much. Her thoughtful gesture made our stay even more memorable
And then I was spoilt further by the delightful Pablo and Jasmin at the terrace!
Genuinely beautiful souls service you at the Berkeley!
They went above and beyond by suggesting a smart solution for my luggage: instead of shipping an empty suitcase back to Jordan at a cost of around £200, they kindly recommended storing it securely at the hotel until my return
There is no charger socket on the bedside table, so it is inconvenient to charge your phone. The mini bar menu is very hidden... The location is very good and the service in the lobby is very enthusiastic.
Absolutely fantastic and stunning place to dine. Myself and my partner booked our table on OpenTable for 28/01/18 and from the moment we gazed at the building to the moment we left we were treated incredibly
Food is spectacular! And the steak, oh my the steak was to die for! We shall be coming back in May to treat my mum to a birthday 3 course meal,she did recommend it to us in the first place
Hotel live very comfortable, all rooms feature views of the city renovated. Delicious Breakfast, nice and polite staff. When I moved out and it was raining a given umbrellas.
What a wonderful place! The service at this hotel is exceptional. The boulard bar is fantastic and Heston's restaurant was really worth a visit
It is not a cheap experience but if you are interested in his cooking then it is worth a visit. The food was really delicious
London, 128 King Henrys Road (6 km from centre) 🧭 Map
Pool: Pool
The only drawback is that it's a bit far from the city center, and the supermarket is a seven-minute walk away. It's a quiet area with fewer people around
The apartment offers good value for money, and the location is quite convenient. Although parking costs extra, there are plenty of spots available.
I think the club could be expanded more as there was not a lot of room and also the beverage options could be upgraded. The hotel was not too far away from the subway lines so we were able to walk and explore London
Came to London for a last-minute business trip with a friend. The room was quite new and a decent size, but the soundproofing was a bit poor.
Honestly, the service was excellent, and the English breakfast was a proper hearty one. But you know, London is always pricey. The pool was also nice; I felt the water could be even clearer with proper chemical treatment
Perfect if you don't need to be in the city but just close enough. Modern rooms with a great gym and pool.