Best Hotels in Almaty

It's a very good and beautiful place, the view from the windows of the upper floors of the mountains is simply wonderful.

Nice residential complex. There's a children's shoe store nearby!!!

A residential complex with two entrances. Another residential building is under construction nearby.

This stay was great! The room was warm and elegant, the facilities were new and complete, and the bedding was so comfortable that it made for a good night's sleep

The front desk staff was warm and thoughtful, checked in quickly, and recommended fun places around. The breakfast was rich in variety, both Chinese and Western, and tasted very good

Half an hour away from the snow-capped mountains, the largest shopping mall is right next to it. It's like a new famous hotel in China. It's very cozy, the room is mini, and the bed size is the same as a school dormitory

The hotel is newly renovated, with a comfortable environment and complete facilities. There's a restaurant in the courtyard downstairs. Overall, it's very comfortable. The only drawback is that the rooms are a bit small

A wonderfully clean boutique hotel, the room was immaculately new (it even smelled freshly renovated). The staff was helpful, and any questions were answered promptly. I plan to stay here again in the future.

The room is also very small, but the hygiene is OK, the quilt is clean, and the facilities in the room are complete and clean. I pay in cash and it will be refunded immediately after check-out

My heart melting with the service here. My flight was midnight but the receptionist helping me and give me a seat to waiting. They re cleaness, kindness and welcoming me. No regrets to stay here.

Very beautiful place, comfortable, quiet, calm. Service is high level! Very tasty food! Nice and professional personal. Aura very well! Welcome to this great hotel!

Normal hotel, good service, in the city center

In General, all is well. Freely, warmly, hospitably. All questions from customers are quickly resolved by staff. True, I had a business room.

Loved the stay. Spacious & prime location.

Very nice staff and superb hotel.

No spa. Nice room. Chinese food

Solid hotel and is located in the city centre. Near many different cafes, in walking distance there is round-the-clock currency exchange. The hotel is owned by the Chinese and this is reflected in the kitchen

Arrived late at night and checked in without any issues. It was quiet throughout the night. We checked out early in the morning and left our luggage for a short while. Overall, it's suitable for a 1-2 night stay

As for the downsides, the blankets urgently need replacing, and the wallpaper taped together was quite noticeable in room 105

They were very kind, communicated clearly in english or communicated in a way that I can understand , helped me book cabs, and offered excellent guidance about the places and locations

Great place because its hospitality, good food, and its proximity to the restaurant that you can go for dinner or lunch. The check in is smooth even though they don't speak English. Very helpful. Superb.

The hotel is good value for money but slight problem with the WiFi as it was a bit slow. However, I was truly impressed by the staff’s hospitality

There are many good restaurants around the hotel, and the Turkish Kebab and Georgian restaurants are very cost-effective. It is an ordinary three-star hotel in China, but a good value for money hotel in Almaty

The breakfast is good, rich in variety and the waiter updates it quickly. They are all Russian-style breakfasts with bread and eggs. If you want to eat Chinese food, forget it

The location of the hotel is good, the environment is okay compared to the same price range, and the breakfast is European buffet

The environment is good, the service is good, and everything is excellent.

I had a great solo stay here. The room is huge with a balcony. Great value for money. Staff at reception are friendly and good at English. The smart TV and bathrobes are nice extras. Very comfortable and recommended.

Convenient transportation, close to everywhere, suitable for business travel.

You can sing karaoke, play games, watch a good movie 🎞🎬🎥 Delicious cuisine, polite staff🥰 Cozy rooms with everything you need for your vacation❤️‍🔥

Only 1 or 2 employees know English so can be struggle sometimes but the google translate helped most often. They have a great pool and gym. Only downside they didn't have a kids pool so my family had to stay out

A great place to relax your soul and body😻😻😻 You can have a great time there, both with family and with friends/colleagues. Fabulous view from the room to the mountains in any weather, good spa, great pool

We are absolutely delighted with the complex: great location, reasonable prices, cleanliness, comfort, everything is brand new and modern, the design is very well thought out, the food is delicious

Really I have had a wonderful time and great experience in this resort. Great team work and respected staff 👏. Highly appreciated and recommended to stay and have another journey in the future

Especial thank to Ms Batima for excellent service and wellcom

Everything is good, the room is very new and clean while the bathroom is very well designed and equipped. The only drawback is none of the counter staff can speak English not even the very basic and simple one

Pros: close to the airport, comfortable bed, good linens, and pillows. Breakfast is home-style, with tea and basics (salad, porridge, and eggs)

Due to the language barrier its so hard to communicate with them but the guy that work at night is nice he let me charge my powerbank since i forgot my charger , everything about the room is 10/10 pero expect nga di cla same sa pinoy na hospitable 😬

We booked a rate with breakfast; it was very basic, but everything was delicious – cucumber and tomato salad, rolls, cheese and sausage, tea and coffee, and boiled eggs

The reception is open 24/7, which is very convenient. The downsides are that there's no elevator and the stairs are very narrow, making it difficult to carry suitcases

I went there without much expectation, but the bed was bigger than I thought and the room was bigger, so I was able to rest comfortably.

An old hotel with good value for money. Enough for one night's sleep.

Rooms are perfectly clean and comfortable. Although its a little further away from the center, downtown is easily reachable by Yandex and there are also many restaurants nearby. Airport is also only 10 minutes away

The room was a bit small, but everything else was fine.

Narik is a very generous and helpful host

Close to the airport and a group of restaurants nearby

The rooms and services are too good. The staff is always happy to help and travels extra mile for helping. We asked for vegetarian breakfast and they did comeup with the veg options

Really good place, modern and clean in an old traditional house. The place is really peacefull, with a beautiful outdoor. The staff is really nice and helpfull. Breakfast with a large buffet

It was an unforgettable hotel in Almaty. Cool wooden house and very good staff. Most of all I liked the bathroom). When you leave the house you are greeted by a trampoline, swings

The owners that managed the place are very helpful and friendly, The rooms are very clean and well maintained and the Breakfast Buffet is Really Good.😁

The aesthetics of the property are really good. Loads of love to the Hotel - loved it

The best calm hotel near the city but away from the noise, great at hospitality

The giant bed was incredibly comfortable, and there was an excellent mountain view from the window! I particularly want to highlight the authentic interior with a modern touch! I highly recommend this hotel; if I visit again, I will definitely stay here!

We chose this hotel because it's conveniently located for getting to the ski resort from the city. This is our second time staying here, and the rooms are excellent and fresh

very good warm staff good room happy breakfast just bring your own 梳子 可以微信支付

Room is clean. The staff can communicate in English. One thing I like there is bum gun

Great location, excellent service, and the hygiene was truly spotless~

My room was big, there was also heated floor which countered the chilly winter days during my stay, daily room cleaning and the foods at the cafe especial bfast buffet were amazing and filling!!!! Special mention to all the staff there that welcomed me warmly most especially Yeldoz and the others who were very kind and friendly

Since I had an early morning flight, the hotel owner was very kind and even helped me get a taxi to the airport. Prices are quite high; a bucket of instant noodles costs 15 yuan. The atmosphere is very Chinese

The hotel service attitude is good, the room is relatively large, with heating, air conditioning, slippers, smoking is allowed, and the breakfast is Chinese style

Generally speaking, it's good, there is Chinese food, the front desk can speak Chinese, the room is relatively quiet, and it's clean overall

The hotel is run by Chinese people, and the breakfast includes eggs, rice dumplings, etc. , which are enough to fill you up, and there are also fried seasonal vegetables

The hotel is very close to the check-in point and you can walk there. The two girls at the front desk can speak Chinese and help us solve many problems.

The quantity and variety are not many, but it is enough to eat. Because it is booked for three days, early and late check-out is possible

Most have large windows or balconies with views of the surrounding peaks. Beds are comfortable, with quality linens and firm pillows. Each room includes a work desk, wardrobe, and well-placed lighting

Bathrooms are modern, with walk-in showers, good water pressure, and reliable hot water. Toiletries are provided, and housekeeping keeps the rooms in excellent condition

Located in the Shymbulak resort area, it caters to both leisure travelers and business groups, offering comfort, service, and a setting that blends nature with modern amenities

Public areas feel spacious and well-maintained, and the atmosphere strikes a balance between casual mountain charm and upscale comfort. Rooms Guest rooms are bright, clean, and thoughtfully furnished

Design and Atmosphere The architecture is modern yet complementary to the alpine surroundings, with large glass panels that bring in natural light and frame mountain views

Facilities Event Hall: The “Hall” part of the property is a versatile space used for conferences, corporate meetings, private celebrations, and even small concerts

The room was good, with daily housekeeping that included fresh towels, shampoos, and toothbrushes. We received excellent service and assistance from the front desk

The best hotel in Almaty. Very clean, very good breakfasts, great personal. There is a free swimming pool and sauna...

Breakfasts were excellent and started at 7:00 AM, which was very convenient for us as we were leaving for competitions. The hotel's location was also superb

Great hotel, I loved the sauna, it was fantastic, gym was good and the staff were super helpful. Room was good for the price.

Old and noisy fridge and air conditioner. Uncomfortable bed and 1 thin pillow is not good enough. The hotel is actually pretty good but the room quality lets it down

Good hotel. Spacious rooms, but needed an upgrade (needs cosmetic repairs and replacement of some furniture), good wifi, restaurant.

The first receptionist I met was very nice, calm, humble, helpful and polite but another day I met the mean girl receptionist (3 members in groups, chubby girl and white slim girls) they did not speak English to me

Yah, that might true but I did not stay here before. it’s heavy door, if u gonna open just heavy push it. You will not be joker for receptionist like me. But it still fine, that’s my first time here

The restaurant is very clean and nice. She can handle everything by alone. I saw her there everyday I go, it made me I think she has day off or not. For conclusion, I suggest to stay there

When I don’t understand what she speak, she made like annoy me. I just can’t open and don’t know how to open the restaurant door. She laugh at me and did like I am stupid

The price not high, the room’s clean, the location’s great and breakfast is amazing. But not expect the service from those mean girl receptionist

The room was very clean, which made our stay comfortable. However, one thing to note is that the noise from the road was quite loud. We could hear every car passing by, and it made it difficult to sleep

The rooms are great, clean, and tidy. It's a new hotel with all the amenities. The front desk service was excellent, and breakfast was really good too. It's the best choice, highly recommended!

This hotel is impeccably clean, several notches above other hotels in Kazakhstan when it comes to hygiene. The front desk lady was incredibly helpful, warm, and polite. Wishing them great success and prosperity!

They even helped us book a restaurant in advance! The hotel is located in the suburbs but is very close to the city center. The air conditioning was comfortable, and the hot water was quick and plentiful

The braised beef noodles were absolutely delicious! The hotel itself was very clean and tidy, and the front desk staff was incredibly friendly and helpful. Highly recommend!

The room was clean and tidy, and they even have Chinese standard power outlets. The location is convenient, just a 6-7 minute taxi ride to the downtown pedestrian street

Extremely satisfied! The staff can communicate entirely in Chinese, and they offer Chinese-style breakfast. You can pay with WeChat Pay or Alipay

Decent hotel, excellent value for money and excellent location: there are two large markets nearby, you can get to all parts of the city by public transport

Everything is fine, it costs its money and even more !!! Nice staff, clean rooms Now I know where to stay next time)

Of the minuses, there is no smoking in the room and they did not think over the exhaust system. And they don't have an elevator. In the morning when you sleep, you can hear all the voices in the hallway

Also, if you use the shower, the sink stinks a lot. The room is cleaned every three days, as well as the change of bed linen, our bed linen was simply re-made and left the same, that is, dirty

The renovation may not be fresh, but it is quite cozy. The worst moment is the shower. It does not have floor restraints, which allows water to spread across the floor of the entire bathroom

But in the morning when I went out and asked about breakfast we were told that they had a paid breakfast. For breakfast we gave 3000tng for two and 15000tng for a room for 10 hours