My hotel Karakol in Karakol

Horrible hotel I have a seen in my life. O service. No helpful at all. Group of 15 people wanted to check out early in the morning, they asked extra money for breakfast box. Not recommended to stay at all. Corridors are always dark. They don’t want to turn on the lights. Maybe this way they want to save money on electricity

I had a bad experience, the stuff in the reception are very very rude, and behave like they don’t understand what you say, laugh in your face and act like you’re crazy !!! ( blonde hair girl )
Don’t book at this hotel no matter what happens, they will ruin your trip. We booked villa, and they cut the water all day, no water to wash or use bathrooms, and they are not helping at all, we talked with them and said after hours and so on, a very very very bad service 👎🏻

My hotel Karakol is a bit outside of Karakol in a very calm area. The hotel looks very nice and elegant from the outside and also the garden is very beautiful. Inside the hotel, everything looks nice at first sight but the walls between rooms are so thin that a normal conversation is apparently enough to be recognized in the next room. The rooms are spacious but have very small toilets. Everything in there seems very cheap and poorly decorated although there is so much potential. What caught us by surprise was the fact that no water bottles were provided (inna country where even the locals mostly do not consider drinking the tab water). There was even a sign that one was not allowed to take the water from the breakfast room, however, to be fair, we asked for it and they reluctantly agreed. There were other guests complaining about that as well. At some point the water in the breakfast room was empty and a day later still the same. We intervened and asked for water and it turned out they did not have any more of it. In addition, we noticed a dirty baby seat from the day before that was not cleaned at all. We informed staff and they cleaned it, but all those things add up in the end and overall, and considering we stayed in many different hotels in Kyrgyzstan, I would not recommend staying there.