Hotels in Mexico

Love Haven Riviera Cancun! It is near the Cancun airport (＜20mins). There was no timeshare selling that we were warned about. Great pools and beach. The beach had seaweed however we did not mind it and enjoyed lying at the beach cabana during afternoons. Not extra charge for cabanas. There were fun activities available during the day and evening. Food was great in all the restaurants. We always found...

This was probably one of the best hotels we have stayed at for adults in a while.

The hotel is in a lovely, secluded location. It's really spacious, clean, and has very nice rooms. We were very satisfied and would highly recommend it. 👌🏼👍🏼

For the price they charge it is not worth

Excellent hotel, great location, service, food, the staff's attention is very good, and the staff's treatment makes all the difference; I would definitely return.

Highly recommended, a closed holiday home, it’s a bit troublesome to travel but it’s really a one-stop service! You can also eat anything, and there are several specialty restaurants to choose from.

Spacious room and adults only resort is nice! Food options were good and resort is in a convenient location.

Clean resort, lots of activities, able to find a beach chairs easily throughout the day, really good food. Enjoyed the tres leches cake.

At check in we were told we would be given an up grade, when in fact the room had only one bed. We specifically stated that we needed 2. No apology, needless to say we were downgraded.

We loved the hotel and entertainment team. Food was a bit disappointing at times, but the drinks and entertainment were great and the beach beautiful. My biggest suggestion for improvement is to take away some of the 'elite member' cabanas and put more sub beds for regular guests, as these were limited and the elite ones were mostly empty and they were trying to upsell all the time. The staff worked...

Finally got around to writing this review! My friends and I stayed at Sandos in Cancun from November 4th to 8th, and I just had to share our experience. I’ve been to Cancun many times — I truly love this place. But this was my first time staying at this particular hotel. To be honest, at first, I was ready to write a very negative review because the hotel turned out to be a bit different from what...

Food was awful. Buffet was cold or dried out. Service was average at best in restaurants. The adults only crowd was loud w party music, not relaxing or peaceful. Not enough seats at pool or on beach. Massage, room service staff and housekeeping staff were wonderful. Sauna in spa broke, hot tub dirty and needed cleaned. OVERALL GREAT LOCATION, would not recommend for adults looking for peace & quiet...

The staff are amazing! Special shoutout to Odalys at the check-in counter, Mario my butler and Salvador, the server in the buffet!

Great food, perfect size pool. Average beach, entertainment was not as good as past visits. Had first couples massage it was excellent. Had average weather and low numbers at hotel which may have effected experience.

friendly and caring staff, and entertainment and performances are great. The food is not great compared to other things, especially in restaurants. I recommend going to the SHE restaurant, not because of the food, but for the performance

Great staff, beautiful structure (general and bedroom), well taken care of, and amazing party vibes.

Very respinsive staff. Maintenance is completed promptly Air Conditioning soaked the floor and damaged our clothes. Someone was aware of the situation as the put a towel outside our door, but didn't report the issue. Didn't appreciate that. We lost two pairs of shoes.

All the workers were friendly and very helpful, making the experience even better. One of the days we were there, there was no running hot water and made us wait later in the day in order to shower.

The environment and food were generally good, nothing particularly outstanding, but definitely passable. The hotel's own entertainment activities were a highlight; they organized group activities for guests at the bar, by the water, and on the beach.

The room was spacious, and the sea view was absolutely beautiful. The all-inclusive services were also excellent, and the food in the restaurants was delicious. It was a very pleasant vacation experience, and the price I paid for booking in advance was very good value for money!

The balcony in the room was perfect for chatting. The room service was excellent. There are many restaurants in the hotel, and the sea is right outside the door with beautiful views. Overall, a perfect stay.

The location and food were both pretty good.

Not worth for 325 usd for 1 night, also we need to give tip for everything even if a drink, otherwise they will never give as per our expectations

Music vibe all day long till night. Enjoy the vibe if you are not an early sleep traveller.

Everything was good at this resort food personal the people in the lobby restaurants bars etc it was amazing

The room was in serious need of updating. The toilet paper holder was falling off of the wall. The mirror had large black streaks down it where the plating came off the back. The toilet would run constantly unless you lifted the lid and made sure that the flappervalve was in place. The lobby had a chair with the fabric hanging down below off the bottom. However, the staff was nice at the hotel. The...

I had an amazing time at Dreams Tulum Resort — the property is beautiful, the vibe is relaxing, and the staff made my stay really special. The rooms and grounds were gorgeous, and I truly enjoyed the overall experience. If I had one small piece of feedback, I’d recommend choosing the restaurants over the buffet — the restaurant food was definitely better in quality and flavor. Other than that, everything...

There was one time the world cafe took a long time to seat me, when the restaurant wasn’t full and I didn’t have much time. That was my only complaint thus far, other than that, maybe more cabs should be available to get from the beach to the gym.

Great place overall. Food 8.5/10 if that food wasn’t too good. Rooms were okay clean but something sure enough bit us up in that bed.

Rooms were clean, a little dated. Restaurants were good & staff at these restaurants were great. However our experience with the staff in the world cafe was hit & miss. The preferred club staff on the beach were amazing — saturnino, Marcos, Laura, Salvador, Guadalupe, all the staff were fabulous

We have had a lovely 10 day stay at Emporio Cancun. The food was absolutely fantastic. Prepared freshly and beautifully. Clear they take great efforts on hygiene etc and no tummy upsets even though we ate all available options of food and drink. Staff very friendly and attentive. Reception staff very helpful, helped me order something from Mexican amazon to the hotel with no problems at all and friendliness...

Mine and my partners experience here was extremely positive. We didn’t go all inclusive so can’t comment on the food etc, but the hotel and service we received was great, the hotel was very spacious and clean and had everything we needed. The private beach was wonderful and very clean. The location was perfect for us as we was far enough out of the hotel zone and only a bus ride away or 6 dollars on...

We stayed at Emporio Cancun with my wife and our 8-year-old twin daughters, and we were honestly surprised by the high quality of the hotel—it was well above what we expected. The gastronomic experience was a major highlight. Being able to secure reservations at renowned restaurants like Fasano and Bacoli made our trip truly special; the food was world-class. Another point that deserves special praise...

Good value for money. The hotel is close to the airport, and it’s very convenient since buses to supermarkets, malls, and downtown run frequently. I was especially impressed by how dedicated the beach lifeguards were—they clearly take safety very seriously. There are quite a lot of stairs, which can be a bit tiring at first, but after a few days you start to figure out shortcuts, so it becomes manageable...

Its a great property with breathtaking views of the beach. We had the beachfront room with amazing view. Staff is very polite and tries their best to communicate even though 90% of them don't speak English. The dinner reservation booking process is very smooth and you can easily book a reservation with 2 restaurants for ala carte. The main restaurant CUA is buffet only and you can easily walk in to...

Ocean front room. Everything was great!! Had a great 5 days stay!!😊

Excellent clean, comfortable and well appointed hotel in excellent location close to everything the city has to offer.

⭐⭐⭐⭐⭐ Excellent stay! The hotel was clean, comfortable, and beautifully maintained. The staff were friendly, professional, and always willing to help. The room was spacious with great amenities, and the location was very convenient. Everything exceeded my expectations—I would definitely stay here again and highly recommend it.

Very immaculate place with outstanding customer service that it goes above and beyond. Great experience

The facilities and the staff are great. The hotel area it’s under a massive construction, (The Minerva) and the traffic to get to the hotel it’s super slow, but looking forward to see the final results in that area of the city.

I'm from Guadalajara but live in the USA. Every time I visit my family, I choose this hotel because of its amazing location. The staff are very friendly and helpful, especially Nallely. The rooms are nice and spacious, and the bathroom shower is great. The food at the restaurant is excellent, and the waitres are super friendly. They make you feel welcome like you're at home. There are many hotels in...

Great staff, great location, and quiet atmosphere, perfect for couples or adults without children.

Family of four (including 2 teens) stayed at the Conrad in room 3307 for one week. We had an ocean-view, 2 Queen room and opted for the Ceiba Club. The room was one of the better-sized and laid-out rooms we have enjoyed on vacation. The facilities were fantastic and we enjoyed the activities offered throughout our time here. The gym was never busy and the daily activities we found to be accessible...

Beautiful property and wonderful service. The hot tubs were not heated in multiple areas and the hot tub on our balcony was not working. The food was OK, but not as good as what we have had in comparable resorts in Mexico.

Nice, clean resort. But lines for everything. Paperwork for everything. Grossly overpriced restaurants with medium quality food.

Overall good, but I will not go back to this resort due to limited amenities.

We had a fabulous time. The staff was so cordial and professional. Every restaurant and poolside area was beautifully maintained. Food was superb and prices reasonable for a resort. Daniel the boss of the beach and pool areas was delightful and so helpful and kind. The car service and luggage guys were great and the room stewards were fabulous.

Incredible place, sophisticated architecture and exceptional service! We went with God's children and had a very pleasant time, they loved it! The only downside is the extra costs for food and drinks, which are quite high!

The sunrise was absolutely stunning.

Facing the sea with beautiful scenery and very clean.

The room type was excellent and spacious enough, with a balcony facing the sea, allowing us to enjoy the beautiful Caribbean views daily. The hotel's public areas were also beautifully decorated, perfect for photos everywhere, with lots of plants and animals like lizards and peacocks. However, the room facilities were very old, and the restaurant food was just average. The better restaurants required...

I read some reviews saying the rooms were a bit old, but it was actually better than I expected. The view is absolutely stunning, and the all-inclusive dining offers a great variety of options. Some of the restaurants require reservations and have a dress code. Overall, it's perfect for a relaxing vacation.

The hotel has a beautiful environment, perfect for a vacation, and the service is excellent. The three meals offered are also very generous.

It's a all inclusive hotels with Good Location great beach. The drinks could be better.

Perfect location. Hotel has all the amenities. Lots of misunderstanding in communication due to staff doesn’t speak really well English. Delicious breakfast with amazing smoothie station. A very nice pool/gym area.

The rooms are comfortable. The dinner at Seders bordered on inedible. The ceasar salad dressing was flavorless on lettuce that was near frozen. The packaged croutons on top did not redeem the salad. Housekeeping rang the doorbell before 8:30 am two days in a row. The front desk should inform housekeeping when someone checks out. Or the restaurant could inform housekeeping when guests arrive for breakfast...

Corporate but comfortable. Don't book lounge level. It is closed for Reno. But the comp breakfast is very good. Very, very comfortable bedding, excellent service, clean. Stayed here first night in cdmx bc arrived late. Wanted predictability and to see/dine in polanco. Right next to park. Walk to anthro museo. Then Off to Condessa/roma.

Our stay at the JW Marriott was very nice. But I wanted to give a special shout out to Marianna Pineda, Guest relations manager. We met her at the club lounge and she went out of her way to make us feel welcome and appreciated. Marriott is very fortunate to have such a charming, warm, kind and interesting person working for them. She truly made us feel that her home is our home.

Prime location, service and rooms are impeccable.

Very good!!! The service is humane. The hardware is absolutely 5 stars. Breakfast is 8 points. The location is great if you like high-end communities.

I loved all the breakfast choices. Get there early because it can get crowded. Parking was really easy because it’s below the property and secure.

The room was very nice. The beds are very comfortable. They were clean. They were able to accommodate us to have connecting rooms last minute. I would say the only negative thing is you hearing belligerent people yelling at 11:30 at night. That only happened our last night there. Other than that, the stay was very pleasant.

Hotel is looking tired and so are the rooms. Upgraded to a master suite and while it was quite spacious the room looked quite old and tired. The main bathroom was a tiny inspite of it being a suite. Not worth the price at all. Nespresso coffee refills came with a charge as did extra water. Service was ok and rooms were kept clean. It’s about a 10-15 minute walk to most of the restaurants on Paseo...

Beautiful Hotel, clean, frendly people, The Mexican Restaurant the food is the best in quality and flavor. No need to go eat out side the hotel unless you want to experience the city.

The room temperature was always hot, the room has a sensor that actives the A/C when you come in or out and takes to much time to get cold. I asked front desk to check it, they sent some one and talll us that every thing was fine..

Great hotel. Rooms are clean. Staff is super friendly. Many restaurants to choose from at walking distance.

What can you say. It's the Hard Rock. Upgraded our room to a jacuzzi room. Some great restaurants and in the center of town. Wonderful staff. Underground parking. Pool overlooking the city. Wonderful stay!!!

I had a great stay at Hard Rock Hotel Guadalajara. The hotel is awesome with a cool rock theme, comfortable rooms. The staff was friendly and helpful. Everything felt clean and modern. It is a bit pricey, but it is totally worth it for the experience and extras like the spa, gym, and great location near shopping and attractions. I would definitely come back. Highly recommend if you want something...

Nice hotel and restaurant. Went for the atmosphere of the rock n roll restaurant. Would've been nice to visit the pool side bar at roof, but it was reserved for non-existing hotel clients. Restaurant was as always with HRC quality. Staff is polite and try their best at Hard Rock Hotel.

Excellent service from a wonderful team of people. Super gym which a priority for us. Good massage too at the spa. The rooms were a little tired and could be cleaner but the bed was very comfortable. Great views from the huge windows. Breakfast is plentiful and so many great Mexican dishes to try. The bar area has a nice energy and live music in the evening. The lifts were a bit frustrating as only...

Hotel feels tired. As far as I know, it’s new but furniture and overall rooms are damaged. Security is very overwhelming. You don’t feel welcomed or secure, but harassed at many times.

Hotel feels tired. As far as I know, it’s new but furniture and overall rooms are damaged. Security is very overwhelming. You don’t feel welcomed or secure, but harassed at many times.

The beach outside the hotel was great! Foods were terrible

We transferred from the adjacent Sunscape resort and had specifically requested a direct ocean-facing room. To my disappointment, it was still somewhat angled towards the southwest, which made catching the sunrise rather difficult. However, the service was outstanding, and the staff were incredibly polite. The front desk even called to check if there was anything that could be improved. I mentioned...

Had the most amazing time at Grand park Royal cancun! Brought my two teenage daughters with for a relaxing time. Absolutely loved the all-inclusive. I'm already planning to go back soon!

The all-inclusive resort was quite good. The room was nice and had great views. The beach right in front was one of the most beautiful in the area and was free of sargassum (we went for a walk one day and some of the surrounding hotels had beaches covered in sargassum). What we liked least was the limited variety of food. There are four restaurants, but the food is always the same. The buffet is quite...

As usual the servers and bartenders were excellent  Roberto Gilberto Hector Belmai Angel we’re all great Erika Was excellent as a server  Hector was very good     Can’t wait till the new bar and pool seating is completed

We had a good time staying here. The beach was so beautiful and I could see it from my room. The food was very good. The service for cleaning room can be improved. Overall we enjoyed the time at this hotel.

the experience was great, the service was very professional. and the room service it's a 10/10 but it's a little far from many points. so you will need a car or any other similar vehicle cause there's no subway around but there's some autobus nearby.

Excellent option for a family stay, very comfortable, clean, and in a great location. Very close to the shopping center.

The service in the restaurant was superb. The receptionists were cordial, but they did not seem genuine. The sink in room 703 was clogged. I reported it, but it was not fixed. The cleaning service is excellent. The bed, pillows, and bedding are cozy and comfortable.

This hotel was great, really clean, secure and amazing features, will definitely stay again.

Everything was great although the bathroom wasn’t cleaned that well enough and water was leaking from the toilet.

I have been going to Mexico for 20 years. For some reason all hotels seem to have the bad habit of having some staff knocking on your door around 9am. I arrived late; had to put out the Do Not Disturb tag. Even though I removed the sign whenever I was out, the room didn't get done in three days.

All employees are very kind. Also, the foods are good.

I enjoyed how respectful and caring the staff were. All of the meals were amazing 😍. The beds were super comfy. The activities and events at the resort were awesome,transportation access was on point. The tour to Isla mujeres was so much fun. The only thing that I didn't like was the doors to the rooms. They slammed very loud. Otherwise my experience was a 5 out of 5.

I booked two (2) rooms at the Beach Palace and was happy with the rooms with the exception of the A/C which kept running which was fine, I just needed to redirect the fan. The issue I had was with downstairs, the salespeople booked me to go with my 5 children to Moon Palace for a day pass, when Moon Palace mentioned that all my children had to participate in a 90 minute presentation, I told them I...

The hotel is generally good, though a bit dated. The location is excellent, within walking distance to the shopping mall, and the bus stop is right in front of the hotel. The hotel service is excellent, the staff are friendly, and the food is good.

First time at Beach Palace or any other Palace resort. Great experience. Traveled with 11 and 14 year old kids. They loved it. Love that everything is right there. No huge facility where you need to take golf carts to go to the beach or pool. Food was on par for all-inclusives— not award winning but something for everyone. Great room service 24/7. Speedy and great options. Staff were super...

We really had a good stay in this Hotel. Staff was great and service is A1 excellent! Food was also great tasting with a lot to choose from. The hotel itself is a little outdated but very clean! Would love to stay here again and their other Hotel chains! Seemed like a very good hotel company. Shout out to Angelo and Ferdina at breakfast buffet, as well as all the staff at Smoke house restaurant for...

My husband and I stayed at El Dorado Seaside Suites for one week for our honeymoon, and the experience was absolutely marvelous. We booked the Honeymoon Oceanfront Suite, and it exceeded all our expectations. From the moment we arrived, everything felt special. Israel from Lomas Hospitality Transportation picked us up at the airport and was amazing—professional, friendly, and made us feel welcomed...

In all honesty, the resort in entirety made up a wonderful vacation. From the point of pick up from Lomas at the airport, to each staff interaction, to the unfortunate proceeding of the end of our trip. Each and everything about our stay was wonderfully executed. We are very big about food and this resort did not disappoint. There are so many options for everyone’s taste; from little snacks of tacos...

The staff was amazing! Loved Riccardo Renteria, he was amazing!! We couldnt be happier with the choice of staying at the El Dorado, the entire staff was beyond amazing!!

The staff was amazing they accommodate our stay so to a medical emergency . They did whatever they could to help and once we checked out they asked for my family member and made sure we are ok, that meant a lot . I would definitely come back !

I had an amazing time. The room was clean every single day, mopped and smelled so good! The bed was always very nice and after a long day it is so nice to come back to a spotless room!

Everything was great until the day we were leaving. The company “Lomas Travel” attempted to scam their way into some money by not letting us know when departure was supposed to happen. Then tried to pull the old “You’ll have to pay more if you want a private ride to the airport”. For that- 4 stars -but everything else? Amazing!

Good location and very convenient right next to the Airport; plus, they've 24 hours shuttle bus service... Overall good 👍🏼

The staff they don’t know about my reservation and want to over charge me, after check with someone “back there “ they accept me and let me go but no very fiendly Place is fine front desk needs training

The hotel location was not as convenient as it appeared. You need to ride a bus to get there from the airport or you can walk through the streets. Looks like it’s near but is not that near. The gym in the hotel is basic.

Nice and convenient hotel close to the airport. Utilitarian and clean. Very friendly staff. Clean rooms and comfortable bed.

hotel close to airport. clean roon, wonderful hotel staff. free shuttle. recommend to everyone

Restaurant service is poor, everything else is ok

⭐️⭐️⭐️⭐️⭐️ Excellent stay at Hyatt Regency Mérida. Clean, modern, and very comfortable rooms, with an ideal location near Paseo de Montejo. The staff were friendly and attentive, making the experience even better. Highly recommended and would definitely stay again.

Excelent hotel. Close to many amenities, always clean, staff very courteous. restaurants really good. The experience there is fabulous.

I wouldn't rate this hotel 4 stars. 3 stars at best. Hotel is old and outdated, towels smell like chlorine, would expect a lot more from a Hyatt Regency. Room service food is horrible, so is the buffet at the restaurant. Very low quality in all aspects. Do not recommend.

Use the valet for your luggage unless you want to carry your bags up and down at least four normal flights of stairs on the way to the elevators. The food in the restaurant was rather bland. The breakfast is pricey at 500 pesos per person. Otherwise, the hotel is great, well-located, and staff is helpful. The standard room is a bit cramped.

We really liked the hotel, in a very good area, close to main streets. Very clean and staff very helpful and friendly. I am considering it for future visits.

The staff were very nice but I think the property needs to be updated. Over all great experience!

We had the best time at Le Blanc. The service and food was amazing. We loved all the restaurants, especially Yama and Bella that served delicious dinners. The staff was great! I’d like to give an extra Thank you to our Butlers. Saul on the 5th floor was outstanding! He was genuinely caring and always had a smile on his face. He always assisted us promptly willing to assist whenever possible with extra...

Had our first stay at Le Blanc Cancun. It was truly amazing. What makes this resort so special is it's well kept property, a tranquil beach and the top notch service provided by all the employees. It's a relaxing time for anyone who desires a beautiful view, great food and noteworthy service. It's as simple as that. Can't go without mentioning the exceptional service and kindness extended to us by...

Le Blanc delivered an incredibly relaxing, high-touch experience with standout service and some genuinely impressive dining—especially at dinner. A huge thank you to Camila in Public Relations and Brando at the front desk, who went above and beyond helping me navigate an extra-night logistics puzzle. Their calm, proactive support made a stressful situation feel totally manageable and ultimately seamless...

Pros: Standout spa and hydrotherapy area - highlight of the resort. Service - everyone was attentive and welcoming. Food was better than standard all inclusive. Pool area was nice - we prefer the beach (you can be at a pool anywhere - why go to Mexico for a pool??) Cons: Really really turned off by their push to sell you a membership. We said no multiple times to the sales pitch meeting during check...

This is my second time visiting Le Blanc, and they continue to amaze me with how special they make the experience. Everyone was so kind, welcoming, and went over the top to make this a memorable trip. Enrique made everything so special, having us be greeted with cocktails upon check in, surprising us with various appetizers at Yama (which was delicious by the way), and leaving us champagne in our hotel...

My sister and I had the best time here at Le Blanc! I first found this hotel on Xiaohongshu/The Little Red Book and there were some mixed reviews, some said the hotel it self was a little outdated but overall still a beautiful hotel. I'm so glad I took a chance with this hotel because our stay was magical and we are definitely coming back in the future! Cons: Hotel is a little old, and rooms are not...

Good location in the heart of the Zona Rosa, spacious rooms, good breakfast buffet, overall recommendable.

This is the first time I've ever been to a hotel in this price range without a closet door and stains all over the sheets and pillows. The room is supposed to allow you to request items via a QR code, but I requested slippers and a new sheet, but they didn't. The noise was as loud as I'd heard all night, making it difficult to sleep. The hallway in front of the room was so cold that a draft blew into...

The room was spacious, but I felt it lacked the basics of a hotel. First, when I checked in, the circuit breaker in my room had tripped, so none of the outlets had power. They came to fix it, and it finally worked. Also, the cleaning staff came in around 8:30 in the morning while I was still sleeping, and when they noticed I was asleep, they left. After that, even though I left the room vacant from...

We loved staying here although we did have a few hiccups. We arrived before check-in but we could leave our luggage at the hotel which was a relief. Unfortunately we lost our luggage ticket while out, but the front desk employee Grecia made it seem as if it were a huge problem and that we would not be able to retrieve our luggage at all. She did not reassure us even after we expressed confusion and...

Hotel in need of renovations. Rooms with warped parquet floors, leaky bathrooms, toilet seats that come unscrewed... definitely not up to NH Collection standards!!!

There is no hot water, the door cannot be locked, the key card cannot be used, and the reception staff are not helpful.