Avista Hideaway Phuket Patong - MGallery in Patong
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Description
Modern hotel located on a picturesque hill of Phuket island with panoramic views of the Andaman sea. This location is ideal for guests who are looking for something unusual. The hotel is situated just a two minute drive from the tourist heart of Phuket, Patong beach. The exterior of the hotel is designed in the spirit of traditional Thai architecture, while the interior is decorated in a futuristic style.
Built: 2012
Location: 40 km from the airport of Phuket, in the Patong area.
Consists of fifteen 3-storey buildings.
Total area: 16188 m2.
The hotel has 150 rooms.
Beach: public sandy beach at 3 km from the hotel (3 coastline). Umbrellas, chairs - for a fee. There is a Shuttle to the beach.
Credit cards: Visa, MasterCard, American Express.
Deposit on the arrival day!
On the hotel territory: 1 restaurant, 1 bar, 1 meeting room (80 persons), 3 outdoor pools, SPA, Laundry, elevators, wireless Internet in lobby (free)
Attractions: fitness centre, table tennis , Billiards, hot tub fee, massage fee
For children: 1 outdoor pool, mini-club (age 5-15 yrs), Babysitting (fee), kids menu, restaurant – children's chair, children's bed (on request)
The distance to the nearest airport is 45 km.
Policies and conditions
- Child policies: Children of all ages are welcome at this property. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
- Cribs and Extra Beds: For all room types, extra beds can be added. Crib policies vary according to room type. Please refer to the relevant room type policy. Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
- Breakfast: Buffet [Mon - Sun] 06:30-10:30 Open Additional breakfast fees are not included in the total and need to be paid at the property.
- Deposit Policy: Deposit required The deposit is determined based on the duration of your stay. The charge is THB 2,000.00 (approx. US$64.42) per night. This property accepts cash and credit cards The deposit will be returned to the original account of payment on the day of check-out.
- Pets: Pets are not allowed
- Service animals: Service animals are not allowed
- Age Requirements: The main guest checking in must be at least 18 years old
- Paying at the hotel: MasterCard, UnionPay, AmericanExpress, Visa, DinersClub
- Check in time: 14:00. Check out time: 12:00.
Services and facilities
- ATM
- Shopping on site
- Computer
- Air conditioning
- 24-hour reception
- Elevator/lift
- Smoking areas
- Currency exchange
- Smoke-free property
- Security guard
- Newspapers
- Ticket assistance
- Garden
- Terrace
- Express check-in
- Express check-out
- Non-smoking rooms
- Soundproof rooms
- Room service
- VIP room amenities
- Cable TV
- TV
- DVD Player
- Toiletries
- Accessibility features
- Iron and board
- Ironing
- Luggage storage
- Laundry
- Safe-deposit box
- Concierge services
- Dry-cleaning
- Bar
- Coffee/tea for guests
- Diet menu (on request)
- Breakfast
- Restaurant
- Restaurant (buffet style)
- Snack bar
- Microwave oven
- Free Wi-Fi
- Area shuttle (complimentary)
- Airport transportation
- Car rental
- Tour assistance
- Library
- Billiards
- Mini golf
- Free parking
- Spa tub
- Outdoor pool
- Pool facilities
- Business center
- Event facilities
- Fax and copy machine
- Conference Hall
- Darts
- Table Tennis
- Fitness facilities
- Massage
- Sauna
- Spa
- Playroom
- Babysitting and childcare
- Children swimming pool
- Pets Not Allowed
The hotel is located on third line from the shore.
The nearest beach is located on the distance of 560 m. It takes 8 minutes To the beach!
Street view
Video: Avista Hideaway Phuket Patong MGallery SHA Plus, Patong Beach, Thailand
Nearest webcams
Map
Reviews
2. The Deluxe Room has very poor lighting due to major obstructions in front. The bedsheets and blankets were damp, and the bedside pendant lights were dusty. While showering, a tile even fell off the wall. The room lighting was dim overall, and the bathtub on the balcony looked old and uninviting—I had no desire to use it.
3. I really appreciate that we were moved to a sea-view room on the first night. However, our request was simply for a room with better natural light, as the Deluxe Room was too humid to sleep in comfortably—we even had to use towels as extra bedding on the second night. I don’t understand why we couldn’t pay to upgrade to a sea-view room or switch to a standard room with better light by downgrading from the Deluxe Room. The reason given was that the hotel was fully booked the next day.
4. The tuk-tuk drivers were very friendly, but the professionalism of the front desk staff could be improved. The service here didn’t compare to our stay at the Hilton during the previous two nights.
The establishment is a great escape of the noisy center, hidden in the forest but not too far from th center.
The staff made sure that we had an unforgettable experience giving us a warm welcome with smiles and kindness, always supportive and attentive.
Special shout out to:
Kimmy who ensured that we always had what we wanted and took the time to show us the hotel,
Sasi who made sure that we leave the hotel with an unforgettable experience, and
Elia who whenever met us made us feel like home by caring about our holidays and our stay.
To all the Avista Team, thank you guys for making our holidays a unique experience 🙏
We're coming back soon 😉🙌🇹🇭🙏
E&M
A special mention to Kimmy, who provided exceptional hospitality. She greeted us warmly, assisted us with ease, and made sure we felt completely taken care of throughout our stay. Her professionalism and friendliness made a real difference.
Highly recommended for anyone looking for a relaxing and memorable escape in Phuket.
Communication among the staff also seemed to be poor. Even simple requests like towels or ice were often missed, so I had to ask more than once each time. Considering the location and the level of service we received, I’m not sure this hotel is worth choosing.
I will say that the bell desk staff were generally friendly. However, most of the front desk staff were not very welcoming, which made the experience even more disappointing. The only exception was a staff member named Butter. Butter was incredibly kind and genuinely tried to help guests. When my family had trouble with a taxi, he even helped us in the rain. We were truly touched.
Butter, I hope you’re doing well—thank you so much for your help.
And thank you for the handwritten letter in Korean as well. It meant a lot to us.
A special mention goes to Goldi, the head of the buffet, who made our experience exceptional. His infectious smile, warm greetings, and genuine care stood out every single day. He constantly checked on our preferences and went above and beyond to ensure that our Indian-style breakfast was perfect—right down to having fresh masala chai ready for us without even asking.
Thank you, Avista, for the hospitality, and heartfelt appreciation to Goldi for making our stay feel like home away from home.
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Frequently asked questions about Avista Hideaway Phuket Patong - MGallery
How much does it cost to stay at Avista Hideaway Phuket Patong - MGallery?
The cost of staying in Avista Hideaway Phuket Patong - MGallery depends on the dates, rates, number of guests and other conditions. The minimum estimated price is 139 USD. Enter your dates to see the exact offer prices.
Is it far from Avista Hideaway Phuket Patong - MGallery to the nearest beach?
It takes 8 minutes to reach to the nearest beach.
Is there anything special for children in Avista Hideaway Phuket Patong - MGallery?
Avista Hideaway Phuket Patong - MGallery offers Children's playground, Kids' club and Mini golf specially for kids
What are the check-in and check-out times at Avista Hideaway Phuket Patong - MGallery?
Check-in at Avista Hideaway Phuket Patong - MGallery is possible from 14:00, check-out is until 12:00.
Does Avista Hideaway Phuket Patong - MGallery have a pool?
Yes, Avista Hideaway Phuket Patong - MGallery has a swimming pool for guests.
Are pets allowed at Avista Hideaway Phuket Patong - MGallery?
No, pets are not allowed at Avista Hideaway Phuket Patong - MGallery.
How to get to Avista Hideaway Phuket Patong - MGallery from the nearest airport?
The nearest airport is Phuket International Airport, located about 1 hour 3 mins from hotel by car (35.2 km) away.
What’s the cancellation policy at Avista Hideaway Phuket Patong - MGallery?
The cancellation policy at Avista Hideaway Phuket Patong - MGallery depends on your room type and booking terms.
Does Avista Hideaway Phuket Patong - MGallery offer airport transfers?
No, Avista Hideaway Phuket Patong - MGallery does not provide airport transfers for guests.
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Hotel prices for: July - August 2026 calendar
The average hotel price this month is 117 USD The best time to book is July 15, with rates starting from 99 USD