Caruso Sea View in Sorrento

DO NOT stay in that hotel. Cant stress this enough!! Worst ‘hotel’ I ever step foot at. I’m not even gonna mention the thousand stairs to get to the rooms. The smell of mould was so strong that I had to complain when I first got there and they said that there was nothing they could do at that moment. Had to book another hotel and after that the offered me to do a mould cleaning (probably knowing that this was pointless as I was already in another hotel). When I saw other reviews other people have complaint about the same probably just I wonder why not do the cleaning before the guest arrives?? I ended up booking another hotel (palazzo tasso), price was not that different but the difference was HUGE!! Save yourself the stress and book somewhere else. Completely waste of money,

Extremely false advertising, fake photos, & dirty
EXTREMELY false advertising. Must be fake photos.

a common area patio with chairs, sofas, etc outside - did not exist

a restaurant that you could sit at - did not exist

in the bathroom - a makeup mirror - was broken off and wasn’t there so it did not exist

bidet - did not exist

bar - did not exist

air conditioning - the heater was broken so the hot air did not come out.

said there was a picnic area - there was absolutely not.

The stairs did not have handrails - only at the very top apartment - the rest of the stairs did not

Place is very misleading - had to walk up at least 5 flights of stairs. at night the entrance is not lit and there are no lights you can turn on, so it is very hard to see.

the place was dirty - could tell they didn’t clean very well. in the bathroom - the toothbrush holder had dirt in it, as well as beard trimmings. The inside of the shower - you could tell the rim of the shower was not cleaned very well. before we even took a shower, there was water stains on the shower. and some other dirt details in the shower.

the towels - were disgusting. We received towels with stains on them. they didn’t look cleaned. they are white towels - at least use bleach? they had weird red stains as well as dirt looking stains. we did ask for a new set of towels, which they brought the same day - although the towels they brought were not clean either and had several mysterious stains/dirt marks on them.