Rahat Palace Hotel in Almaty
✅ Staff praised for friendliness, helpfulness, and professional service, including language assistance ✅ Rooms are spacious, clean, and well-maintained, providing a comfortable environment ✅ The breakfast buffet is extensive and highly rated, with indoor and outdoor seating ✅ Wellness and leisure facilities such as the pool, sauna, gym, and spa are appreciated ✅ Good location close to cafes, restaurants, and city attractions ❌ Rooms are noticeably outdated with aging furniture and decor requiring renovation ❌ Some guests reported issues with bathroom maintenance, including a sink without a proper drain ❌ Room service can be slow at times, and baggage assistance at check-in was lacking ❌ Certain reviews highlighted stained bedding and cleanliness issues inconsistent with a five-star rating ❌ Bar prices were described as high by some guests
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Description
Rahat Palace Hotel, established in 1995, is a five-star property located in the heart of Almaty. It features 285 rooms across a nine-story building, including Standard, Superior, Deluxe, and various suite options with balconies and city views. The hotel offers a wide range of amenities such as a covered swimming pool, three restaurants, a café-bar, free Wi-Fi, parking, and kid-friendly outdoor playground. Wellness facilities include a spa center with a Jacuzzi, Finnish sauna, hammam, steam room, and massage services. Business travelers can use conference halls and a business center, while leisure guests have access to fitness classes like aqua aerobics and tennis courts. The hotel has maintained high cleanliness and breakfast ratings (both 10/10) and provides concierge services, laundry (paid), and a beauty salon. Check-in starts at 15:00 and check-out is by noon.
Location
Rahat Palace Hotel is situated at 29/6 Satpaev Street in central Almaty, just 0.3 km from the Kasteev Museum of Arts and 0.7 km from the Central Stadium. The Nikolskiy Cathedral lies 1.7 km away, and Bayken Mosque is 2.3 km distant. The Botanical Garden is within 1.2 km, making it convenient for visitors interested in local attractions. The airport is approximately 14 km from the hotel, facilitating relatively easy access. Nearby dining options include the Anticafe 'Fabbrica' at 144 meters, Restaurant Metro at 204 meters, and Sushi24.kz café 260 meters from the hotel.
Tips
- Expect rooms to be spacious but somewhat dated; consider requesting a renovated room if available.
- Breakfast is highly rated but can get crowded, so arriving early is advisable.
- If you rely on room service or baggage assistance, be prepared for possible delays or to handle bags yourself.
Policies and conditions
- Child policies: Children of all ages are welcome at this property. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
- Cribs and Extra Beds: Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
- Breakfast: Buffet Additional breakfast fees are not included in the total and need to be paid at the property.
- Pets: Pets are not allowed
- Age Requirements: The main guest checking in must be at least 18 years old
- Paying at the hotel: DinersClub, JSB, Visa, MasterCard, AmericanExpress, UnionPay
- Check in time: 14:00. Check out time: 12:00.
Services and facilities
- Air conditioning
- 24-hour reception
- Elevator/lift
- Currency exchange
- Heating
- Newspapers
- Room service
- Cable TV
- TV
- Toiletries
- Restaurant
- Conference Hall
Street view
Video: Rahat Palace Hotel, Almaty, Kazakhstan
Map
Reviews
However, the food menu could use some improvement. It felt a bit limited, and having more variety in the dishes would have made the dining experience more enjoyable. One minor inconvenience was that no staff came forward to assist us with our baggage during check-in, which we found a bit surprising for a hotel of this category.
Despite these small setbacks, the overall experience was pleasant. We appreciated the calm ambiance and smooth service otherwise. With a few enhancements, this could easily become one of the top choices in the area.
Cleanliness: Spotless
Environment: Elegant and spacious
Service: Attentive
looking forward to see the hotel in few years after their full renovation.
POIs near hotel
Cafe and Restaurants near hotel
Frequently asked questions about Rahat Palace Hotel
What types of rooms are available at Rahat Palace Hotel?
The hotel offers Standard Double room with balcony and city view; Superior Double room with balcony and view; Deluxe Double room with balcony and view; Presidential Double Junior Suite with balcony and city view; Executive Double Suite with balcony and city view; and Presidential Double Suite with balcony and city view.
Is there a swimming pool at the hotel?
Yes, Rahat Palace Hotel has a covered swimming pool available for guests.
Are pets allowed at Rahat Palace Hotel?
No, pets are not allowed at the hotel.
How far is Rahat Palace Hotel from Almaty International Airport?
The hotel is located approximately 14 km from Almaty International Airport (ALA).
Does the hotel provide facilities for children?
Yes, the hotel offers an outdoor children's playground and kid meals are available.
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Hotel prices for: August - September 2026 calendar
The average hotel price this month is 142 USD The best time to book is August 20, with rates starting from 124 USD