Hotels in Kazakhstan

It was inconvenient that there was no hair dryer. It was great that I could walk to the mall in the city center. The hotel staff were all kind and even reinforced my bag with tape when it got torn and helped me carry my luggage. There was also a park nearby.

Our Germans loved it. They say at home comfortable.

The Premier Alatau Hotel and Business Center is a popular destination located in Almaty, Kazakhstan. It offers comfortable accommodations and a range of amenities suitable for both business travelers and tourists. Some features you might find at the Premier Alatau include: 1. **Accommodations**: A variety of rooms and suites designed for comfort and convenience, often equipped with modern facilities...

The hotel is really huge. Rooms are very spacious. They provide everything from toileteries to slippers inside the room. The only problem was the service. We stayed here twice, once for one day, in that room, the kettle was not working. Second time in which room we stayed the phone was mot working and for even the water bottle we had to go at the reception each time. We complained about the phone in...

Very old hotel but still in very good condition. The staff were very polite and helpful. Rooms are very clean and it has very delicious breakfast. It also has free parking and Wi-Fi The only drawback: the close of an elevator closes very fast.

Central location, comfortable rooms, free breakfast.

Niice place, nice people. Good stay.

Stayed here for work. Basic rooms. Clean. Good WiFi which is free. Breakfast buffet including bread, meat & potatoes. Friendly staff, most speak (some) English.

Its a 2 star hotel so nothing much to say. The building is dated, as expected. Rooms werent cleaned during our stay. Bed mattress has completed its life but still hasnt been changed. The staff is courteous though. The hotel is what you get in such low price.

Cosy, clean & near to the local neighbourhood. Only buses & taxis are available here.

Not bad! Didn't have time for breakfast though!

Clean, comfortable, high-level service 👍 The location is also convenient, everything was accessible I left a good impression, we will definitely come again 🤍

When I arrived at this hotel, I was pleased to find the room spotlessly clean. Housekeeping did a great job, with the room being cleaned daily, including fresh towels. A standout feature for me was that the fabric code for the safe was changed, which is a rare and much-appreciated touch, especially for security-conscious guests. The breakfast, lunch, and dinner were inedible, though there were occasional...

Was here for work. Lovely clean hotel. I did have to move rooms as the room i was first put (312) had a very high window, it was cramped and the noise of the extraction units were quite loud, but once i had moved i was much happier, the staff were very helpful! Great Gym but it did feel like we were a bit of an inconvenience when we used it. People kept watching us as if we werent supposed to be there

Little far from the Airport but great experience.

I'm here for a special occasion I'm international table tennis umpire and I have an international tournament there the Hotel is clean I saw to kind of rooms one with king bed and it's big enough and another one had two small beds and tiny the only thing I don't like here it's far from the city center about half an hour to go there that's it 🙂

Hotel is nice but the breakfast was diabolical- how they can even charge for what was on offer I don't know

Room is ok. Not much space. View was beautiful in the morning if you stayed at seanside. Could not find out if the food was halal. Got mixed responses...

We had a very good time at hotel Ambassador in Almaty....staff were amazing and went out of their way to help us...language barrier was no problem at at. All it needs is good understanding of a traveller ers needs. N they were super in that. The rooms were clean, warm in the january winter, the washroom n toilets were clean and toiletries were abundantly supplied. We had good breakfast times with...

Dear guests of Almaty, this hotel had a very good reputation 20 years ago and was a truly awesome place! However, it's fallen into disrepair now. BUT, for the price, it still offers a pretty good value. Overall, I highly recommend it! By the way, the all-inclusive breakfast isn't Turkish, but you won't leave hungry! The bed is clean, the furniture is tired. BUT, THEY KEEP IT CLEAN!!!

Excellent central location close to all amenities and museums. Oldish hotel but perfectly functional and very comfortable. Noisy kids constantly running around were a bit problematic trying to get sleep before return flight. Other than that a decent place at a decent price too. Nice staff.

Was with my family in August 2023. The hotel is a 3-storey building with high ceilings in the central part of the city. When it was opened/renovated, judging by the style of the renovation, about 20 years ago, it was done very well and of high quality. It was probably very expensive and cool back then. Now the renovation is a little tired, but the hotel itself now looks neat and is kept clean. There...

This place was recommended by a local friend. Their breakfast is à la carte and is super good, much better than those dubious places. The staff are also very nice; they even helped me get a taxi on my first day. I barely had to say anything, haha.

We've stayed at this hotel before, but this time the hotel wasn't customer-focused. We asked reception to store our luggage for a day or two, but they refused and said they didn't offer that service. This is the first time I've encountered this at a hotel. Furthermore, the room was terribly soundproofed; you could hear everything and everyone in the next room and the hallway. The water pressure in...

The room is quite large, and the decor is a bit dated, but it's very clean. There's a restaurant downstairs; the dinner is delicious. Lunch is included in the package, and there's a free bottle of mineral water every day. You have to pay extra for water from the room's refrigerator.

This is a great hotel that we've been visiting for a while! They've updated their lunch menu and added a full-board option. They've also added an interactive movie experience in the lounge area. The bathroom amenities have been updated; the robes and towels are softer and fluffier. The slippers are now thicker and more comfortable, so they don't rip after the first use.

The hotel is very close to Almaty International Bus Station, located on the main road and easy to find. A large shopping mall is opposite, making shopping and leisure very convenient. However, the hotel reception only speaks Kazakh and Russian, not Chinese or English, making communication difficult; translation software should be prepared in advance. The rooms are nicely decorated, but the price is...

There is a large shopping mall opposite the hotel, which has basically everything you need to buy. The hotel has a customer service representative who speaks Chinese, but he is not always there. Breakfast is ordered in a Western way.

Centrally located with great transport links, yet surprisingly quiet. Highly recommended!

The room had a great view and was clean, the only issue was the lack of an private bathroom. The owner was also very nice, and it was easy to communicate with fellow Chinese guests. However, the price was affordable. I highly recommend it if you're not on a business trip and it's your first time in Almaty.

It’s very nice, the owner is very helpful and we received a lot of help from him. The room is also very clean, toilets too

The owner is very welcoming, and they're Chinese, so they offer Chinese breakfast every day. The hotel environment is clean and hygienic.

A perfect place to stay in Almaty. Location is not far from many landmark such as the cathedral, green bazaar, and Kok Tobe. Rooms were spacious and comfortable, and the shared bathrooms were also good. The owner was very helpful in letting us park there and giving us help and suggestions. Would stay here again!

The room was clean and quiet, and the service was excellent. They can help you arrange a taxi to the airport, and the location is super close to the scenic spots!

We checked in at 1:00 PM, payment was accepted by card. The price was very budget-friendly — we booked through a website with a 20% discount. The rooms are clean and have everything necessary: hygiene supplies, a bottle of water, a Tefal kettle, and most importantly, a baby crib (upon request). The hotel is located in a quiet residential area. There’s a 24/7 store and a halal kebab place nearby. Many...

Cozy small nice hotel. The location (close to the US embassy) was the most important to choose this hotel. Very supportive staff, especially Azamat. Thank you for everything. Though it is important to know that even if you booked the hotel on booking.com/their website or any other platform, you will need a physical card to pay the hotel directly on the front desk. That was pretty challenging for...

The Bistro /Cafe of Come Inn hotel is very cozy and the food deserves a thumbs up! I will certainly come back to try out their other specialties.

We stayed here while visiting friends, staff was very friendly and room was great. Food at the cafe was delicious. Next time we go I will stay here again.

Great place, new, cozy, with great breakfast ?

Small budget hotel with good service

The hotel is located not far from the Beket-Ata mosque, there are several supermarkets and small cafes nearby so it’s easy to find smth to eat. Also there’s a bus stop from where you can easily go to the Caspian Sea Personnel was friendly and welcoming

Cozy rooms, very clean and comfortable! Great location. Helpful staff.

Excellent hotel. I stay here often. The staff responds quickly to requests. The receptionists are kind, polite, and helpful. The food is delicious. The rooms are clean, warm, and cozy. The location is also very convenient. Everything is within walking distance: shops, pharmacies, shopping centers, a clinic, a mosque, and bus stops. I recommend it.

Friendly staff, central spot with free parking and decent breakfast. Rooms are clean and affordable but slightly dated. Thin walls, occasional hot-water/​Wi‑Fi issues—solid budget pick!

Excellent service and excellent place to stay

Thought out to the smallest detail. Competitor to many hotels in Aktau.

The hotel room is big, in good location. The breakfast was okay. The staffs were helpful but a bit slow at response. Overall worth it.

thanks a lot for all stuff members! they are awesome!!! amazing location and facilities too:)

Large room and good area. Opposite supermarket and walking distance to Green Bazaar

Service was mediocre, cleanliness was so-so, and breakfast was nothing special. A bit overpriced.

Mostly satisfied, especially with the male owner who was incredibly friendly. However, the female staff member was just average. The restaurant service was also good. The price was a bit high for the facilities. If you want to make a reservation, it's best to do so two months in advance.

We just enjoyed our stay at the hotel. Everything was excellent

Good place to wait for a ferry Very convenient location. Friendly staff.

The room is large, but the bathroom and shower room are not well designed.

Excellent Hotel, good breakfast. Good location for supermarket and not far from beach for wonderful beach bars. Nice staff, shame the bar was closed in the afternoon. The supermarket was handy for essentials such as pringles and vodka.

The hotel is very good. Quiet place, close to the beaches. The staff are friendly. All wishes are fulfilled, if possible, of course. Breakfast is included in the price, hearty and varied. Lunch and dinner are available for an additional fee. There is a swimming pool, sports hall and sauna.

Good personnel. Laundry Lady good worker

The rooms are big and comfortable and the staff is very friendly. They even made vegan food for us upon request! I would definitely recommend this hotel.

New, clean, excellent hotel! The staff is super welcoming, everything is wonderful! The breakfast is a bit weak! But I think we can improve on that! They just opened! Otherwise, everything is very clean and tidy!

The room was clean and tidy, the hotel staff provided excellent service, and getting around by taxi was convenient. The room itself was spacious, with automatic curtains, and it was quiet, refreshing, and impeccably clean. Spotless, in fact.

I stayed here during a business trip to Uralsk. It is clean and completely state-of-the-art. I highly recommend it.

The West Plaza Hotel leaves a very positive and professional impression from the moment you check in. This is a rare instance where expectations are met, and in some ways, even exceeded. The hotel is well-suited for both business trips and a quiet, unfussy stay. The staff deserves special mention. They are polite, calm, and without being overly helpful, yet attentive to detail. Check-in is quick,...

Excellent hotel! We stayed at the hotel and were very pleased. The rooms are clean and comfortable, the interior is modern, and everything has been thought through to the last detail. The staff is polite, attentive, and always ready to help. I'd especially like to highlight the convenient location and comfortable atmosphere—perfect for both business and leisure travel. The breakfasts are delicious...

A wonderful hotel at a very reasonable price. Absolutely no complaints. The only downside is that it's a bit far from all the main attractions, but given the low taxi prices in Astana, this isn't a problem. The spa is excellent and the masseuse, a Thai woman named Su, is very professional. The spa and restaurant prices are not at all inflated, as is typical in hotels. The rooms are clean, cleaned daily...

I booked this hotel for my parents and I’m very grateful for the hotel not charging me for extra chargers. Even we had to move to a different hotel, this one is very spacious, rooms are big, staff is very supportive.

Good hotel, uge breakfast but a stupid guy of receptions wanted me pay for stay in the lounge after I left the room.

What a great experience for my Mom. I booked room for her for 5 nights. There was an issue with booking through a third party and Batirzhan at the front desk did absolutely everything to make sure she were taken care of. An amazing hotel employee! The room was wonderful, clean, and comfortable, with great water pressure in the shower. The breakfast is also really good! Location was perfect, too! On...

We stayed for two days.The air conditioner didn't work the first day and couldn't get proper sleep at night. For the Indians the washroom usage will be bit uncomfortable as no provision of health faucet. Rooms are bigger but the services are lackadaisical though it was done. The complimentary drinking water was not provided on second day but it was done after request was made. Breakfast is good...

Nice and decent place for accommodation. Breakfast spread is also nice

Everything else was fine. It's near the Green Bazaar and also pretty close to the church. But what's with that tiny bed? It felt like I was going to fall off at any moment. I have no idea why they'd put in such a small bed; a tiny bed just makes the whole place feel cheap and unstable. On the bright side, the facilities are quite new, there are USB and Type-C ports, and they offer luggage storage.

This hotel, opened in 2025, is very new and features a master control switch and wireless charging. The breakfast selection is fairly rich, and the taste is decent. It's conveniently located within a 10-minute walk to the Grand Bazaar and churches, with supermarkets and currency exchange points nearby.

Great location, near attractive places in Almaty and easy to walk around. Room size is good and the room clean. Good service from reception and staffs.

Breakfast was great, with a wide variety of options! The room was quite clean. It's really convenient to walk to the Green Bazaar and other attractions from here. Check-in is after 2 PM, but you can store your luggage beforehand and go explore the area.

I had an excellent experience at Renion City Hotel, and honestly, it was better than I expected 🏨✨ The hotel was extremely clean, well organized, and very comfortable. Everything felt fresh and well maintained, which made my stay very enjoyable. The staff were incredibly friendly and helpful 😊 They were always polite and welcoming, and their service made the whole experience even more pleasant. One...

I had a very pleasant stay at this hotel and would definitely return in the future. One thing I really appreciated was that the front desk staff were able to communicate well in English, which is especially important since English is not the main language in Almaty. It made the check-in process and any questions much easier and more comfortable. The cleanliness of the hotel was excellent. Everything...

our trip was on early april, the location is a bit far from the city. the nearest market is about 2.3km— Magnum Express. can reach there via Yandex. staff is responsive via WhatsApp. room size is suitable for max of 2 adults.

Ping pong table is unbelievably fun & in good use. Breakfast is wonderful!

Beautiful overlooking city view. Magical Stay with all the snow. The Cabin is Modern

This hotel is quite far from the city center, and you definitely need a car to get there. The hotel scenery is beautiful. When I booked, there weren't many reviews with pictures, so I didn't realize some rooms had a snow mountain view. Upon arrival, I wanted to pay extra to upgrade to a snow mountain view room, but they were fully booked. Luckily, the breakfast area also offers a snow mountain view...

The rooms and grounds are clean, but unfortunately, the road to the hotel is in poor condition with trash everywhere. The capsules are a bit worn, and there are a couple of spots that need repair, but it doesn't really affect the stay.

Great views of the city and mountains from the property, free parking, and a delicious, large, and varied breakfast included in the price. All the food was tasty overall, and the staff were very polite, answering all my questions and resolving them quickly. I will definitely be coming back.

Lovely staff! They noticed it was my birthday during my stay and gave me chocolates with a card. They were very helpful and allowed a late check out without any issues. We stayed on two different occasions. Both pleasant!

Very good hotel. Very clean. The staff is helpful. The rooms are comfortable and clean. There is AC everywhere. Bank and shops nearby, also seashore is 5 minutes away. There is also a nice park in front. We had a great stay here.

An excellent hotel for its price range. The parking is small but in all other respects I think everything is fine. The room is clean and tidy. The location is good for the city.

Zhaina is very professional, give her a raise $$$ 👍👍👍

It is in center of the city, all needs are very close to hotel, and comfort apartments, Also, staff very kind, one minus they are not speaking in Kazakh which is not acceptable for Kazakh people

It's a clean dormitory-style hotel. The location is a little inconvenient, but it's not a big deal.

Location isn't great. Friendly staff and the place looks beautiful. But the shower has no hot water ever and bed are so hard that you wake up with backpain.

A clean and cozy hotel. It's a shame there wasn't drinking water in the room. And it'll probably be cold in the hallway in the winter.

🌹🌹🌹🌹The rooms are complete and comfortable, the environment is elegant, clean and tidy, and the staff are friendly, gentle, attentive and thoughtful🌹🌹🌹🌹

OK, but nothing special The room is small, either 8 or 10 sq.m. There is liquid soap and a shower gel dispenser in the bathroom. The bed is a bit hard, the mattress is thin. There is a refrigerator, you have to turn it on. TV with VK video.