The pools are fantastic; they're on the hotel's rooftop, and it's fantastic. The service and attention were top-notch. Plus, if you don't rent a car, the bus station is right next door, which is fantastic
The rooms are newly renovated, have a large balcony, and if you're lucky, you'll have a view of the city and not the neighboring hotel. Location: a bit far from the beaches, but close to the bus station
This hotel is very close to the largest bus terminal, less than five minutes' walk, and very convenient to the airport. The front desk staff are also very friendly and attentive.
The breakfast has a huge variety and something for everyone—it's great! The rooms are also cleaned daily, leaving them spotless without touching or moving your belongings
Nice hotel: clean, plentiful food, great views of Mount Teide! Nearby is the terminus of all buses to Puerto. I recommend. My photos
We really loved it, and we'll choose the same hotel again when we return
Tenerife, Playa de las Americas, Avenida Rafael Puig, 23 🧭 Map
🌞 From seashore 3 min
Pool: Pool
Lorenzo,Eline, Francesca, Alessio,Georgia,Nikoletta,Arianna,Laura, Marco,Nico and Alex are brilliant at the animation and also performing amazing night shows. They are very dedicated to what they do
We have just returned home to the uk and wow we have had a lovely holiday , lovely food & Alex and his Animation team are all Brilliant at what they do , superb evening shows & work hard entertaining everyone during the day by the pool ❤️
The animation team are always so happy and cheerful while working which makes everyone around them even happier. They work extra hard during the day, while also performing a show every night
This hotel is perfect for families and people who like activities. The location is perfect,close to shops,beach and airport as well as Siam park. Atmosphere in the hotel is very friendly
There is a kids club for the smaller boys and girls and different activities for adults and older children + teenagers including archery, football, ping pong, water polo and lots more
The thing that impacted our holiday the most and made it even better was the animation team, especially Lorenzo, Francesca, Ali, Patrik and Samuele
Enjoyed stay at Los Olivos, staff were very nice, food was good,room was clean. Only let down was room not cleaned. Had to tell them it had not been cleaned after asking for it to be cleaned the previous day
Good quality rooms and balcony. The kitchen area is also helpful with a kettle, iron and toaster. The Skybar is really nice and the infinity pool on the roof is amazing. Highly recommend.
Welcome and information was very good
Clean room with good facilities
Breakfast was varied and good quality
Would not put me off staying there again
However wifi has not been working or partly worked with pure internet signal with constant disconnections. Apartment was mature for renovation. Randomly clean-up and missing toalet papers. All in all we enjoyed our stay
Nice big rooms, a bit of a walk out if the main reception only, other gate was locked. Overall very good experience.
We went on a holiday as a family of 18 and we had the most fantastic time the staff were amazing cannot do enough for you the food was amazing lots of choices and a kids corner with plastic plates bowls and cutlery for them there is a pool baby pool and a splash pad there was one small issue the splash pad had a bridge you could go over I didn’t go over it my niece did and she said it was a bit slippery...
The pool area was clean and tidy, only downside was no inflatables in the pool however they do have different things going on in the pool for the kids to join in on regularly
Food was to a good standard something for everybody at every meal time, pool snack bar handy for the kids
The service and atmosphere created by all of the staff was second to none but the star of the show was ENZO in all honesty he made our holiday went above and beyond he really deserves some recognition as the effort he makes i'm sure goes above and beyond what is expected
If you are booking to come here or have booked I would certainly recommend and we will be back! Thank you for a lovely holiday, Mya, Kevin, Ella & Evie :)
One unusual aspect was the lockers in the room — having to pay per day to use them felt a bit inconvenient and is something that could easily be improved. The unlimited food and drinks are a big plus
Tenerife, Playa de las Americas, Av. Arquitecto Gómez Cuesta s/n 🧭 Map
🌞 From seashore 8 min
Pool: Pool
Very clean rooms also very spacious with balcony and a fantastic view. The shower/ bath is brilliant and always hot water running. Roof top pool is a lovely space to go and relax and sunbath if u just want to chill
Had to pay for the safe and the first card the gave didn't work. Pool towel deposit was 20 euro for one. We could wall to lovely roof top pool via 1 flight of stairs
Rooms were clean & of a decent standard however the mattresses on the bed were very firm & the pillows were thin & very uncomfortable so very difficult to get a good nights sleep!!
Rooftop pool area was good for making the most of the Tenerife weather but again the sun loungers were very out dated & uncomfortable
Swimming Pool & jacuzzi were basic & did not get cleaned at any time during my 3 night stay
I would stay here again but only for a very short stay because of the location & price but not much longer than 2 nights especially if you are looking to sleep well!
My room was cleaned each day & of a good standard but my bed was ‘re-made’ and not actually changed for my short stay which isn’t really acceptable
Also there's a 'coffee shop' 5 min walk from hotel 🌱 Hotel is very chill vibes, hotel looks stunning from the outside 2 great pools, smaller one very quiet area, second little more life but still perfect for chilling
The room was in block G and it was spotless with a lovely view of the main pool. Food was fine, plenty to choose from and the staff in the restaurant were really polite and friendly. Location of the hotel is perfect
Pool area is lovely I don’t think hotel is anywhere near full and I’d expect it a lot busier next few weeks, plenty sun beds and private areas to position them. We haven’t tried any of the food so can’t comment
I am shocked to read some of the negative reviews, for the money you pay to come here it is very good value for money; if you want 5 star then there are plenty of them hotels in the area
Heard a lot of people talking about the brown water, we did experience this on the last night, but this happened to us before in another hotel around the corner
We just left the tap running for a few minutes and it was clear again
Tenerife, Playa de las Americas, Calle Meandro, s/n 🧭 Map
🌞 From seashore 1.5 km
Pool: Pool
Great holiday, Great hotel and the staff were amazing, literally couldn't fault the amount of effort everyone at the hotel put in over the xmas period, the rooms were spotless the whole resort was maintained and very clean, all staff were polite and there was always something to eat for everyone, the heated pools were spot on we couldn't keep the kids out! always activity to keep them entertained...
The pool area was lovely however no where to sit as people put towels down at 6/7am!!! This should not be aloud not fair to others
The food was was really good with great variety in themed nights and always enough ‘basics’ for the kids if they didn’t fancy oriental night! The pools are heated which makes a world of difference
A special mention for Marina who was an excellent lifeguard by the kids pool. Marina played games and kept them entertained and safe
Stayed here for a week first time staying in Gran oasis, start of by saying we had a lovely upgrade and bottle of fizzy upon our arrival and swans made out of towels what was so thoughtful and beautiful! We appreciate it so much!
Only issue with the rooms are they are so worn out our lights were handing of wall and wire hanging out ceiling and hand rail to stairs hanging of also lots more issues
You’ll meet Shelby the kids entertainer, she’s absolutely amazing at her job there’s never a dull moment! Along side with her husband Miguel, he works the bar and again you’ll become good friends
Loads of different pools and plenty of sunbeds. Kids are in the hotel but you wouldn't notice them as it is very quiet
40 euro per person to use the thermal suite for 90 mins. - Gym looked good in the photos but I was disappointed when I saw it in person. Just a few basic machines and dumbbells that only go up to 22kg
Well sized, powerful showers with multiple jets, amazing bath. Beds are enormous and very comfortable. - Breakfast is the best hotel breakfast I've had. So many options and it is all high quality
I do not get why so many hotel gyms do not have the basics like a squat rack and pull up bar. - We only had the dinner buffet once but it didn't impress us as much as the breakfast
No noisy guests or sounds from bars like other hotels in the more party areas. - Cocktails were great and were reasonably priced. Cons
- Spa is an added cost and it is expensive
If you are looking for a more buzzing hotel I would look elsewhere but if you want a peaceful one then this is great. - Hotel is very quiet overall
Tenerife, Puerto de la Cruz, Calle Dr. Celestino Gonzàlez Padrón, 3 🧭 Map
🌞 From seashore 7 min
Pool: Pool
The pool is very well kept and a good system for allocating towels and sunbeds. The food is exceptional, so much choice. Very good breakfast with fruits, eggs cooked to order, rolls, croissants etc
Dinner also has great choices, beautiful salads, soups, cheeses, meats. Steak and fish cooked to order. The pool bar/snack bar and main bar are really comfortable and great variety of cocktails
The bathroom is beautiful with double wash basins and large shower with a door. Towels and bath robes were pure white ( for me this is a must)
You never had to rush for a sunbed as there was always plenty available and you have a nice thick mattress placed on them
On some nights there was at least 6 or 7 people waiting for fish/meat to be cooked. The pool outside was lovely and warm
Back again to this wonderful hotel. When you have visited a place a few times there is always the worry that things won’t be as good but not here. They are friendly, professional and take pride in their work and hotel
Tenerife, Puerto de la Cruz, Dinamarca - Parque Taoro, 3 🧭 Map
🌞 From seashore 12 min
Pool: Pool
Positives- Adults only but mostly German guests
-Very Clean
-basic rooms but nice enough
-Staff very good, friendly, speak most languages and attentive. -Pool area nice, good and plenty of beds
-Quiet and relaxing
We had a lovely stay at TRH Taoro Garden hotel. The surrounding area, pool, and food were incredible. The beauty of the location is truly breathtaking, looking out from the balcony it feels like paradise
It is definitely one of the well run hotels that we have come across. The staff are so friendly, food are delicious, everywhere are so clean. Lots of health plants and trees on a well maintained garden
Thank You for making our holiday so enjoyable. We will come back to see you again
The reception staff were always happy to help and gave us lots of great info and recommendations. The hotel had a fair number of amenities with a massage/mini spa where we both enjoyed a treatment under their daily deal
Puerto de la Cruz is a beautiful area, we highly reccommend visiting the La Orotova Botanical Gardens. The reason why I have given 4 stars over 5 is primarily due to our experience as a gay couple in the hotel
Tenerife, Puerto de Santiago, Calle las Rosas, 4 🧭 Map
🌞 From seashore 4 min
Pool: Pool
Plenty of beds around so there was no need to get there early to get a sunbed. There were plenty of comfortable sitting areas around the bar. Drinks were reasonably priced and measures were generous
Location was excellent with plenty of places to eat within walking distance. The highlights during our stay was Bellissimo, which was a restaurant on the hill opposite the bar seating area
And was away from the noise of the road and pavement near the carpark. A secluded but very private area with just a few apartments located along the side
We had a great stay at Ona el Marques. The apartment had everything we needed. Staff were helpful and thoughtful to our needs
Lovely stay - very friendly hardworking staff and very welcoming. Very well equipped rooms and very clean, Pool towels provided. Walk into the centre made easier with back gate access. Lidl and Superdino only yards away
Unfortunately we didn’t book an apartment with a balcony so we didn’t feel we could sit outside to eat and drink as outside our apartment was a walkway.
The pool area was clean with toilets and changing available
Tenerife, Playa de las Americas, C. Bolivia, s/n, 38632 Kosta Adehe, Kanarskie ostrova, Ispaniya 🧭 Map
🌞 From seashore 6 min
Pool: Pool
Very friendly staff, clean rooms, good views, great food and drinks, a heated pool for children and separate for adults. The animation is excellent.But the noise from the road.
The breakfast was the best I've ever had. The location is probably the best in Tenerife, considering the price. The hotel bar is awesome for a great price. 10/10 hotel.
Service, is outstanding, the bar staff know your order the first day, and the entertainment team are hilarious and amazing with guests (they might threaten to throw you in the pool tho lol)
The location is good, right I'm the center of everything really the only downside is there are a lot of hills but the taxis (usually) are under €5 to get places
This hotel deserves 5 stars! The nicest staff! Such delicious food, the choice is just huge, for every taste! clean rooms, regular cleaning and change of towels
The guys working here are ABSOLUTELY amazing so welcoming and funny to be around really made our experience here. I’d come back just to see them again
Animation is super, every day some activities, the guys are very friendly, they make your holiday fun, unforgettable and comfortable for everyone
Puerto de la Cruz, Av. Jose Maria del Campo Llarena, 2, Santa Cruz de Tenerife, 38400 Puerto-de-la-Krus, Kanarskie ostr 🧭 Map
🌞 From seashore 2 min
Pool: Pool
The breakfasts and dinners were consistently delicious, with a good variety and great quality, and the Christmas festive dinner was especially memorable — beautifully prepared, warm, and full of holiday atmosphere
The staff throughout the hotel are exceptional, consistently friendly, helpful, and genuinely warm, from reception to the restaurant and the cleaning team
This 3-star hotel truly exceeds expectations and offers more than many 4-star properties. From the very beginning, everything was well organized and comfortable
The grill station, in particular, is a standout, largely thanks to the brilliant lady running it, who deserves a special mention. However, this is where the four-star claim starts to wobble a little
In our two-bed room there was a single plug socket (apparently encouraging digital detox), no fridge, no kettle, and not even complimentary water
That said, it doesn’t spoil the view in the slightest, and unless the pitch suddenly learns to block horizons, the scenery remains stunning
Our youngest had her birthday whilst we were there and the staff helped to make it feel special by making a birthday cake and decorating a table for us in the Italian restaurant
The location is good if you like to walk, but if you have mobility issues, you may find the walk from the hotel down to the main area a little bit much
Not far from the center but far enough away that you don't hear the nightlife or be bothered by noise (bonus if you have kids), I'll definitely be back!
Stayed here for an all inclusive holiday with the family. Upon arrival, we received a free upgrade from a 1 bed apartment, to a 2 bed apartment
The reception and cleaning staff were amazing and friendly, as were some of the restaurant staff
But please do not be put off , I couldn’t recommend it more brilliant in every department so pleased with everything no complaints they must of been reviewing a different hotel because I can guarantee it wasn’t the one we stayed in … Thankyou playa real for a wonderful stay
Tenerife, Puerto de la Cruz, Calle Cupido, 11 🧭 Map
🌞 From seashore 5 min
Pool: Pool
There was a strange noise which was a sort of electric from the floor
3rd time staying here, some bad reviews about this hotel, but I have never had a bad experience, always been absolutely fine and great value for the money paid, I have not been in high season so my review is based on Jan/Feb last time was Oct/Nov
It's cheap and cheerfull, Breakfast is great, its a buffet, cooked food is sometimes not hot but there is a microwave at the end of the galley so no probs there, plenty to choose from, Bacon, fried eggs scrambled,boiled,fried, lots of breads to toast, hot dog style sausage, plenty of pastries and sweet stuff, ceriels, all good
Rooms are dated but clean and tidy, if you have issues speak up, too many wait to complain after they get home, the staff are lovely and friendly and if they can help you they will
The sister hotel is across the road and its a lot more expensive, there is a reason for that, you get what you pay for at both hotels. Rooftop swimming pool with great views
We have been coming to this lovely old hotel for 15 for our winter break. The hotel is clean, comfortable and friendly with clean towels everyday and sheets ever 3days
Santa Cruz de Tenerife, C/ Dr Jose Naveiras 24A 🧭 Map
🌞 From seashore 10 min
Pool: Pool, Rooftop pool
This is actually a very good hotel with an excellent location. The pool is lovely, and the gym is great. The room could be a bit better, but overall it's fine.
We had a really nice stay in the hotel. Room was very clean and spacious. In the hotel there are more nice and cosy corners to sit and relax 😊. Nice breakfast and a lot of choice
Fabulous stay & they even provide wine on My arrival .Superb service 🥰
Only the menu in the evening we found a bit to less food for us 🤭
We only stayed one night while passing through by bicycle but would stay again and recommend
Nice location in Front of a beautiful park. Funny receptionist
San Miguel de Abona, Av. J.M. Galván Bello, s/n,182394 Santa Cruz de Tenerife 🧭 Map
🌞 From seashore 8 min
Pool: Pool, Heated pool
I didn’t try the pool because we spent most of our time outside sightseeing. The area around the hotel doesn’t have many restaurants, so it’s not a destination like Los Cristianos
This is based on the rooms themselves more than anything as the hotel is very grande in places, its in a quite location and it has good facilities and a decent pool
Only went to lunch once fresh chicken pasta like a paella burgers hot dogs fresh fruits chips all the usual for kids as well,evening meals were great fresh paella evevery night as well as steaks pork chops lamb chops chicken fish all
grill on differing nights fresh suits in abundance all the day fresh salads every day pizza available every night and fresh pasta and any sauce you can think of with it loved it all of it 😋
The food was really good breakfast was great full English,meats,cheese,fresh fruit,cereals,fresh juices,coffee,still and sparkling water and te usual fizzy drinks
We have been here many times and love the size of poolside where you can always get a sun bed. It’s a little dated in parts but the positive aspects over rude the very small negatives
Only things that we're included that we found were ice cream and crisps. Pool activities (if you wanted them) were available aswell as outdoor tennis, table tennis, pool & kids room
No problem getting a sun bed and towels were provided. Room has apartment facility which looked comprehensive, but we didn't need or use them
The staff were nice and kind even through Christmas and I thought that was sweet. They gave us a small Aloe Vera gift pack for the holidays. They were two quite big pools, around 1
-archery is sticky pad kids archery -if you want to use the tennis courts you have to pay €9 each time -lots of the kids equipment/toys were broken -the pools may be heated but they are NOT warm! Pros: -great location, quiet but with some fab places to eat and drink within walking distance
Two pool areas very clean and enough beds. Didn't eat in the onsite restaurant as was a buffet
We stayed here for 1 week, there was a storm apparently so was unsure what to expect but was pleasantly surprised with the weather and no rain all week
Tenerife, Puerto de la Cruz, Avenida de Colon 4 🧭 Map
🌞 From seashore 1 min
Pool: Pool, Rooftop pool
I'm a small person and had difficulty climbing in and out of the bath to shower as it is very high. What I like about the hotel is the comfort, the spaciousness of our room
Fabulous staff, food excellent and Roof top bar and pool was wonderful. Hector was always smiling! Traditional hotel so don't expect entertainment, but everything is on the doorstep, Cafe de Paris was great
Rooftop swimming pool and bar super. Although breakfast good evening meals pretty average. Staff in restaurant from top to bottom require serious training in dealing with clients
I understand the hotel has no control over this but a solution would be to install soundproofing of the balcony door. My only other concern is the combined bath and shower
I stayed at Valle Mar 28th April for 5 days with my sister, our 3rd visit to the hotel. We had garden facing rooms, lovely large balcony, comfortable beds and pillows
There are also a lot of people passing by having loud conversations and in the morning early deliveries to the hotel happen
The General Manager also personally took the time to speak to us and ensure that we services met with our expectations. The facilities were wonderful and allowed for some much needed down time
The service was excellent, the facilities very nice. I missed fresh orange juice for breakfast and Serrano ham for dinner, for a 5-star hotel, it's a gem. But overall, it was very good
A perfect holiday at El Mirador. The hotel staff were amazing, in particular, Paula, Patricia and Rita who went out of their way to make sure everything was perfect
Some nice restaurants in the area as well so you don't need to just rely on hotel cuisine
Incredible hotel. Staff was amazing. Property was beautiful. Great location.