Pamookkoo in Kata
✅ Excellent soundproofing despite proximity to kids' pool and water slides; guests report quiet rooms ✅ Spacious family rooms with bunk beds and good views, suitable for families with children ✅ Wide breakfast selection and efficient service during busy times noted by several guests ✅ Multiple outdoor pools with water slides praised as fun and well-maintained attractions for kids ✅ Friendly and attentive staff frequently mentioned, especially helpful with maintenance issues ❌ Breakfast area often overcrowded with limited seating, leading to long waits and a chaotic atmosphere ❌ Some rooms have maintenance issues like slow shower drains, poor cleaning, and occasional odors ❌ Check-in process described as slow and staff sometimes unwelcoming or lacking tact ❌ Pool area can be slippery and crowded, requiring caution especially for children ❌ Noise complaints mainly linked to room doors and neighbors, though soundproofing is generally good
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Description
Pamookkoo is a modern 4-star hotel built in 2019, located in the Kata area of Phuket. It features 508 rooms spread over a 5-floor building with elevator access. The hotel emphasizes family-friendly amenities, including multiple pools with adult water slides, a kids' club, playground, and paid kids' menu. You’ll find a restaurant, two bars, and facilities like currency exchange, laundry services, and free parking on-site. Rooms include various categories such as Deluxe Double, Family rooms, and Suites, many with pool views. While the hotel is praised for its cleanliness and helpful staff, some guests noted occasional issues with room maintenance and breakfast crowding. The property is near a public sandy beach about 170 meters away, making it convenient for beach visits without being directly beachfront. Overall, Pamookkoo offers practical accommodations with a strong focus on entertaining children and families.
Location
Pamookkoo is situated on Kata Noi Road in Kata, Phuket, about 17 km from Phuket city and 32 km from Phuket International Airport (HKT). The hotel lies on the third coastal line, approximately 170 meters from a public sandy beach. Nearby dining options include The Coffee and Sandwich Shop (75 m), Low Cost Cafe (152 m), and The Tavern restaurant (181 m). Kata Yai Beach is within 620 meters, reachable by a short walk. The hotel’s location provides easy access to local shops and restaurants while offering a quieter setting compared to beachfront properties.
Tips
- Try to have breakfast early before 7 AM to avoid crowds and seating issues.
- If you book a pool-facing room with sliding doors, be aware that they don’t have locks, so security requires using the main door.
- Bring beach socks to protect your feet on the water slides.
- Watch children closely around the pool area as tiles can be slippery.
Policies and conditions
- Child policies: Children of all ages are welcome at this property. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
- Cribs and Extra Beds: For all room types, cribs can be added, but extra beds cannot be added. Fees for cribs are not included in the total price. For details, please contact the property.
- Breakfast: Buffet [Mon - Sun] 06:30-10:00 Open Additional breakfast fees are not included in the total and need to be paid at the property.
- Deposit Policy: No deposit required by the property
- Pets: Pets are not allowed
- Service animals: Service animals are not allowed
- Age Requirements: The main guest checking in must be at least 18 years old
- Paying at the hotel: MasterCard, Visa
- Check in time: 14:00. Check out time: 12:00.
Services and facilities
- Shopping on site
- Air conditioning
- 24-hour reception
- Elevator/lift
- Smoking areas
- Currency exchange
- Smoke-free property
- Security guard
- Ticket assistance
- Gift shop
- Garden
- Terrace
- Room service
- Family room
- Indoor Fireplace
- Smoke Detector
- Cable TV
- Hairdryer
- Shower
- Wardrobe/Closet
- Bathrobe
- Slippers
- Toiletries
- Accessibility features
- Wheelchair Accessible
- Laundry
- Safe-deposit box
- Concierge services
- Dry-cleaning
- Luggage storage
- Wake-up service
- Telephone
- Bar
- Breakfast
- Restaurant
- Snack bar
- Bottled water
- Free Wi-Fi
- Car rental
- Airport transportation
- Transfer services
- Russian
- English
- Tour assistance
- Barbecue grill(s)
- Sun Deck
- Free parking
- Parking nearby
- Water park
- Indoor Pool
- Outdoor pool
- Next to the beach
- Conference Hall
- Table Tennis
- Fitness facilities
- Golf course (within 3 km)
- First Aid Kit
- Playroom
- Babysitting and childcare
- Children's playground
- Children swimming pool
- Kids club
- Pets Not Allowed
The hotel is located on third line from the shore.
The nearest beach is located on the distance of 620 m. It takes 9 minutes To the beach!
Street view
Video: PAMOOKKOO RESORT KATA BEACH 4*, THAILAND. 4K VIRTUAL TOUR.
Map
Reviews
The room wasn't the cleanest, dust and sand in the corners, shower sealent needed replacing urgently.
There is nothing going on after about 10pm, this suited us well as we went out every evening and it meant no loud music interrupting sleep.
Due to the doors of the rooms, soundproofing is poor, so if you have load neighbours expect to be disrupted.
The pool area is fantastic, warm water, plenty of sunbeds no matter the time, fresh towels for pool in room daily. No sunbed wars. Lifeguards were very vigilant.
We paid extra for a pool facing "swim up" type room. Pointless as you are not provided a lock for the sliding doors, so unless you're happy to leave your room open you need to go out of the front door and walk around.
When we rented a scooter, (which we highly recommend only 500 bhat a day!), we felt safe leaving it in the car park as the security guards were great.
The location is quite convenient, close to the beach, with plenty of shopping and dining options nearby.
Cons: The downsides were pretty obvious. The room had an unpleasant odor, and the cleanliness was just so-so – we even found ants 🐜. As for breakfast, it was standard, nothing particularly good or bad.
My daughter especially enjoyed the Kids World—it kept her happily entertained—and the slides at the swimming pool were a big hit too! I also tried the spa, which was a wonderful experience and very affordable.
Hygiene: On the first night, there were bloodstains on the sheets. I had to call someone to change them overnight (which they did promptly, to their credit). The daily room cleaning mostly consisted of emptying the trash and changing sheets; the sand on the floor wasn't properly dealt with, and I had to fix the clogged shower myself.
Environment: It's actually quite a distance from the beach. If you're looking for a beach-centric vacation, the location isn't particularly convenient.
Service: I didn't really experience any service...
Overall, I've been to Phuket four times and stayed in six hotels, and this one is just not worth it. The nearly 800 THB/night room rate is completely overpriced. I won't be returning.
Breakfast was decent with no changes to the variety. Pancakes, cereal, hotdog, pork/chicken ham.
Rooms were clean and bed was comfortable. Had saw complains of noise issues but at the family room we booked, we had no issues with that. Maybe nearer to the pool, the noise can continue to the night.
The only downside was the front desk wasn't so friendly when we were checking in, I assume the lady is the manager of sorts speaking in a oddly demanding manner to ask my friend to pay for the extra person charge which I feel could have done so with much tactfulness or put on the website to explain properly. So, basically if your room is only for 2 pax, you have a 3rd pax you have to pay for the breakfast whether you are eating or not.
Having stayed there for 3 nights, we simply asked for 1 hour extension to our check out was met with a unfriendly reply of paying 300 baht for 1 hour. Where most hotels we been too are normally much more accommodating, they could learn a thing or 2 on customer service as this place felt more like a commercial hotel than a Resort. I would recommend other hotels before choosing this.
POIs near hotel
Cafe and Restaurants near hotel
Frequently asked questions about Pamookkoo
How far is Pamookkoo from the nearest beach?
The hotel is about 170 meters from a public sandy beach and 620 meters from Kata Yai Beach.
What types of rooms does Pamookkoo offer?
Room types include Deluxe Double room, Deluxe Pool Double room, Deluxe Premier Pool Triple room, Deluxe Premier Double room, Deluxe Premier Pool Double room, Family room, and Suite.
Are pets allowed at the hotel?
Pets and service animals are not allowed at Pamookkoo.
Does Pamookkoo have facilities for children?
Yes, the hotel offers a kids' club, children's playground, kids' menu (paid), children's cots, chairs in the restaurant, and stroller rental upon request.
Is parking available on-site?
Yes, free parking is available at the hotel.
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Hotel prices for: August - September 2026 calendar
The average hotel price this month is 57 USD The best time to book is August 1, with rates starting from 56 USD



























































































