Beyond Kata in Kata

Great Hotel, great rooms, great food and the staff were fantastic.
A really nice hotel.
We stayed on an all exclusive package and have to say the food was excellent with a huge range that was different everyday.
The hotel staff were all very nice,very polite and very attentive.
The hotel is right on the beach.
Rooms are large and cleaned everyday.
One issue is sunbeds, get down to the pool after 9am and towels left out but no one visits all day. Staff try their best to manage this but unfortunately a lot of the hotel residents were very selfish and rude.
That said, I would recommend this hotel to anyone wanting to visit Kata beach.

★★★★★ Review of Beyond Kata

My partner and I have just returned home after spending 9 nights at Beyond Kata, and overall we had a wonderful stay.

Rooms

The rooms were clean, spacious, and well maintained, with a lovely large balcony.
However, we were initially placed in a room with a connecting door, and unfortunately the soundproofing between these rooms was very poor. We could hear everything from our neighbours, which made it uncomfortable. We raised this with reception and were quickly moved to a room without a connecting door. This made a huge difference — it was completely quiet and perfect for the rest of our stay.

Restaurant & Drinks

We stayed on an all-inclusive package. The buffet food was consistently nice and well presented, although there was quite a heavy focus on fish, which may not suit everyone.
The drinks were good quality and always enjoyable.

Staff

The staff were absolutely outstanding and truly made our holiday. Everyone was friendly, professional, and always willing to go the extra mile.

A special mention must go to San at reception, who was exceptional. When we reported the noise issue with our room, she handled it brilliantly. She stayed in constant communication with us and checked in daily to make sure everything was okay and if there was anything else she could do. Her care and professionalism were second to none.

We would also like to thank Glenn, the General Manager, for taking the time to listen to our concerns, sitting down with us to speak with us personally, and ensuring that all issues were addressed and resolved. His approachability and willingness to find solutions made a real difference to our stay.

Tanu at the pool bar was also fantastic. He always had a smile on his face, made us laugh, and consistently went above and beyond. We encountered an issue with sunbed reservations starting as early as 4am, and although this was more noticeable during the latter part of our stay, Tanu made sure the hotel’s policy was enforced. He removed towels from unattended reserved sunbeds, despite receiving a lot of backlash from some guests. Throughout it all, he remained calm, professional, and assertive.

Shout-outs also to Noel and Lena from the pool bar, who always had a smile on their faces and made our days brighter with their great sense of humour.

Pool

The pool itself is very nice, but sunbed reservation is a major issue. The hotel policy states that sunbeds should not be reserved before 9am unless they are being used immediately, and any unused sunbeds after one hour should be cleared. Despite this, many sunbeds were being “reserved” with towels very early in the morning with no guests present.

I spoke with the General Manager, Glenn, who said he would look into the issue. While the problem continued for a couple of days, the situation improved significantly once the staff — especially Tanu — began actively enforcing the rules. From that point on, guests quickly learned that reserving sunbeds was not acceptable, and it became a much fairer system for everyone.

Location

The hotel is in a fantastic location, right on the beach. For the last few days of our stay, we chose to rent sunbeds directly on the beach, which was well worth it as they were guaranteed for the entire day and removed any stress around availability.

Overall

Beyond Kata is a great hotel in a perfect location with truly brilliant staff. If it weren’t for the exceptional assistance and dedication of the staff — especially San and Tanu — we may not have given this a five-star rating. However, thanks to their care, professionalism, and hard work, this hotel absolutely deserves ⭐⭐⭐⭐⭐.

We had a great stay. No major issues. We were originally checked in by San at the reception and she was awesome and very welcoming. Anytime she saw us in the hallway she would ask how everything was going and made suggestions for outings. We did get a complimentary upgrade on the room. The room was great, but the beds were pretty firm/hard. We had the deluxe pool access right outside our room. The breakfast buffet was nice, was not a big fan of dinner buffet. The other guests looked older, maybe +50. Not really a younger crowd at this hotel. The location is perfect. Lots of shops and other restaurants within walking distance. I would more than likely return when I come back to Phuket

Just as the name suggests “Beyond Kata” is truly beyond all expectations. The property is exactly as it appears on the internet search pages. Right from the check in until check out, the hotel staff goes over and beyond to ensure that your requirements are taken care off in true 5 star manner. Rooms are lavish and has plenty of wardrobe and rack space. You will never feel space crunched in any sense. I had booked a “pool access” room and it was splendid. The small private pool is just about right to spend some time with family and it also has a recliner chair. Cleanliness of this property is impeccable. The pool side restaurant serves drinks and good food. The hotel also has a private beach accessible just 2 minutes by walk. You will also find beach shacks offering Deckchair and an umbrella, rent one and you are sorted for the whole day. Food and drinks on the beach is also available. All shopping arenas and restaurants are walking distance. Overall a fantastic experience and this hotel truly was Beyond Kata!

It's a nice hotel, bright, good use of natural light and mostly clean. The reception staff are great, very helpful to book tours snd give advice in the area. The English skills are adequate but they do tend to misunderstand.
The room attendants and Waiters were inconsistent with their service. My room was well serviced but my travel partners room was not done well- never refilled their water,or empty toilet bin-
The food for lunch and dinner was mediocre in taste, and it felt like we were penalised for chosing all inclusive package. We got a separate menu and smaller portions. The buffet dinners were excellent and buffet breakfast was superb. A good experience but could have been better with a few adjustments.

This hotel was right on Kata beach. There is live entertainment each night in the hotel with a live band. We stayed in an ocean view room. There are also swim up room. Other activities are nearby and Bangled road is about 30 minutes drive from the hotel. The breakfast offered at the hotel is not that great, compared to what I had in other places. It's sufficient and convenient though. I didn't get a chance to eat at the restaurant for lunch or dinner. Overall, the hotel is in a nice location and I will definitely stay here again.