‹›
68 USD
Patong Bay Hill Resort in Patong
🌍 Thailand, Patong, 79 Hasib Pee Road, Phuket
● Center: 2.4 km
🌞 Beach - 1.3 km
☎ Phone: +66 76 683 060Show
✅ Spacious and clean chalet rooms with full kitchen utensils and amazing mountain views ✅ Excellent staff members named Brianne, Tanya, Cat and others praised for outstanding hospitality ✅ Free 24-hour shuttle service connecting rooms, reception, and Patong Beach ✅ Multiple positive remarks about the pool access suites and private jacuzzi enhancing guest experience ✅ Convenient free parking and reliable Wi-Fi rated highly by guests ❌ Frequent complaints about poor maintenance, including broken pool tiles and mould in showers ❌ Reports of rooms having unpleasant smells, insect infestations, and limited cleanliness ❌ Service issues such as rude or unresponsive staff, slow or chaotic check-in, and shuttle delays ❌ Location challenges with steep hills requiring shuttle transport; walking not recommended ❌ Additional fees and deposits cause frustration, including expensive transport outside shuttle hours
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Rooms and prices
2 guests
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1 Bedroom Double Suite
Private bathroom
Beds:
68 USD
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1 Bedroom Double Suite with sea view
Private bathroom
Beds:
76 USD
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1 Bedroom Pool Access Double Suite
Private bathroom
Beds:
84 USD
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1 Bedroom Pool Access Double Suite with sea view
Private bathroom
Beds:
121 USD
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Premier Double Suite
Private bathroom
Beds:
143 USD
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Premier Double Suite with sea view
Private bathroom
Beds:
151 USD
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Premier with Jacuzzi Double Suite
Family room with bathroom
Beds:
167 USD
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2 Bedrooms Suite
Private bathroom
174 USD
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Premier with Jacuzzi Double Suite with sea view
Family room with bathroom
Beds:
175 USD
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Premier Pool Access Double Suite
Private bathroom
Beds:
190 USD
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Double Cottage Suite with sea view
Private bathroom
Beds:
230 USD
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Duplex Suite with sea view
Private bathroom
Beds:
414 USD
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Description
Patong Bay Hill Resort is a hillside villa complex built in 2014, set on a mountain in Phuket offering panoramic views especially from upper-floor rooms. The resort consists of 15 buildings with a variety of suite types including pool access, sea view, and Jacuzzi options. Guests will find 15 outdoor chlorinated pools totaling 160 square meters and on-site amenities such as a restaurant, bar, spa, sauna, and massage services. The resort provides 24-hour front desk and security, free Wi-Fi throughout the property, and free parking. Child facilities include cribs, high chairs, and paid nanny services during daytime hours. The hotel operates a free shuttle bus to the nearby Patong Beach, located 1.4 km away, running four times daily. A deposit is required at check-in, payable in cash. Visitors can expect a mixed experience with some praising spacious rooms and helpful shuttle services, while others report maintenance issues and limited cleanliness. This resort may suit travelers who prioritize space, views, and a hillside location but should be aware of its challenges.
Location
Patong Bay Hill Resort is located at 200 Pee Road in Patong, Thailand, positioned on a hillside about 1.4 km from the public sandy Patong Beach on the third shoreline. The beach features a sandy entry into the sea and the hotel provides a shuttle bus service to and from the beach four times a day. The international Phuket airport (HKT) is approximately 26 km from the resort. Nearby attractions include Malin Plaza night market within walking distance, and Bangla Road is roughly 200-300 meters beyond the beach. Guests should note the resort is set on a hill, so reaching various hotel buildings and the reception involves shuttle transport or steep walking.
Tips
- Prepare for significant walking or rely on the hotel's shuttle service to navigate the hillside property and reach the reception or beach.
- Consider booking a pool access or sea view suite to enjoy the best views and amenities.
- Be aware that some guests reported maintenance and cleanliness issues, so inspect your room on arrival and request a change if necessary.
Policies and conditions
- Child policies: Children of all ages are welcome at this property. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
- Cribs and Extra Beds: For all room types, cribs cannot be added. Extra bed policies vary according to room type. Please refer to the relevant room type policy.
- Breakfast: Chinese, American, Asian, Vegetarian Buffet [Mon - Sun] 06:30-10:30 Open Additional breakfast fees are not included in the total and need to be paid at the property.
- Deposit Policy: Deposit required The deposit is determined based on the duration of your stay. The charge is THB 1,000.00 (approx. US$32.21) per night. This property accepts cash On the day of check-out
- Pets: Pets are not allowed
- Age Requirements: The main guest checking in must be at least 20 years old
- Paying at the hotel: MasterCard, AmericanExpress, Visa
- Check in time: 14:00. Check out time: 06:00-12:00.
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Services and facilities
General
- ATM
- Shopping on site
- Air conditioning
- 24-hour reception
- Currency exchange
- Smoke-free property
- Security guard
- Newspapers
- Ticket assistance
- Gift shop
- Express check-in/check-out
- Garden
- Television in lobby
- Terrace
- Fire Extinguisher
- Outdoor furniture
Rooms
- Non-smoking rooms
- Room service
- Fridge
- Smoke Detector
- Cable TV
- Minibar
- Hairdryer
- Flat-screen TV
- Shower/Bathtub
- Shower
- Wardrobe/Closet
- Bathrobe
- Slippers
- Toiletries
Accessibility
- Accessibility features
Services and amenities
- Ironing
- Luggage storage
- Laundry
- Safe-deposit box
- Concierge services
- Dry-cleaning
- Luggage storage
- Wake-up service
- Telephone
Meals
- Bar
- Breakfast
- Buffet breakfast
- Cafe
- Restaurant
- Microwave oven
- Kettle
Internet
- Free Wi-Fi
Transfer
- Airport transportation
- Transfer services
Languages Spoken
- English
- Multi-language staff
Tourist services
- Tour assistance
Recreation
- Nightclub
- Sun Deck
Parking
- Parking
- Free Parking on Premises
Pool and beach
- Swimming pool
- Outdoor pool
- Water fun
- Pool facilities
- Beach/pool towels
- Next to the beach
- Transfer to the beach (free)
Business
- Fax and copy machine
- Meeting and presentation facilities
- Conference Hall
Beauty and wellness
- Massage
- Sauna
- Spa
- First Aid Kit
Kids
- Babysitting and childcare
- Children swimming pool
Pets
- Pets Not Allowed
The hotel is located on third line from the shore.
is located on the distance of 1270 m. It takes 19 minutes To the beach!
Street view
Video: Patong Bay Hill Resort SHA Plus, Patong Beach, Thailand
Nearest webcams
Map
Reviews
24.01.2026
To begin with, the location of this place is really good. This hotel was built on mountains, so if you book a room upstairs, you'll have an incredible view. The place needs a massive amount of maintenance; literally everything here has a problem: the pool, the rooms, the room design, the hallways. This hotel is really old, and the rooms aren't very clean. Not only that, I needed to iron my clothes and asked if they could please bring me the iron. They told me I could only use it for 20 minutes! I mean, a hotel that apparently has one broken iron for all hundreds of rooms! And they brought a burnt and broken iron with a board they'd found in a landfill. This place is expensive for the poor service and maintenance.
18.01.2026
The chalet is really very good: spacious, beautiful, and with an amazing view. It has all the kitchen utensils, although we didn’t use them, and it was extremely clean. I definitely recommend it.
The only slightly inconvenient point is the location. The chalet is located at the top of the property, so you need to rely on the reception to arrange transportation to the main area, where the reception and beach access are located. It’s not possible to walk down, as the distance is quite far.
For those who rent a motorbike, this isn’t an issue and everything becomes very easy. However, without your own transport, it can be a bit uncomfortable having to depend on the hotel’s shuttle whenever you want to go down to the beach or leave the hotel.
The only slightly inconvenient point is the location. The chalet is located at the top of the property, so you need to rely on the reception to arrange transportation to the main area, where the reception and beach access are located. It’s not possible to walk down, as the distance is quite far.
For those who rent a motorbike, this isn’t an issue and everything becomes very easy. However, without your own transport, it can be a bit uncomfortable having to depend on the hotel’s shuttle whenever you want to go down to the beach or leave the hotel.
07.01.2026
Where do I start!! This hotel is 100% not a 5 star!
On arrival I was very disappointed with the overall appearance of the hotel. Once checked into our rooms we were very tired and noticed the sheets on the bed were stained with blood. The receptionist sent someone to change them straight away. There was also lots of mosquitoes in our room which we got badly bitten from during the night. Our first night there we killed around 20 just so we could try and sleep peacefully and still ended up getting eaten alive. We booked a pool access room for 4 nights and all I can say is thank god I wasn’t staying any longer. The cleanliness of the rooms was not good. The shower had thick mould around the screen and tiles. The pool had lots of missing tiles, you could easily cut yourself getting in and out. Where the tiles were missing there was rust underneath. The following day i asked to change rooms, the room I accepted was a bit better. However, the pool area was shaded and water was cold because of this. Therefore, it defeated the point of me paying extra for pool access as we wasn’t able to sit out there. I spoke with other guests that also had changed rooms due to the cleanliness.
The main pool area is also very run down. Only around 20 Sun loungers and a lot are broken.
On New Year’s Eve during the daytime guest were told they could not sit around the pool and the hotel was holding a foam pool party. Which the hotel wanted guests to pay an extra 4000bht per person (around £94). I have never been to a hotel were guests are told they can not use the facilities they have already paid for or had to pay extra if holding a foam party in the main pool area.
The breakfast in this hotel also does not cater for all. Thailand is not a Muslim country therefore I would not expect the hotel to have a halal only menu. Therefore, no bacon at breakfast. Instead rice, noodles, curry, chicken sausage, salad. Some fruit, bread and pancakes. They do serve fresh omelettes and eggs. I ordered a Hawaiian pizza for lunch and got pineapple and chicken sausage on top which was awful.
Something to also consider when booking this hotel is that it is on top of a hill. I was aware of this when I booked. However, I didn’t realise the walk down and up from the main shops would be as steep and isolated. The rooms are also up even higher and therefore you have to wait for the hotel transport to take you too and from your room if you are not able to climb the steep hills in the heat. There is also a shuttle bus that takes you too and from the beach and shopping centre. We took this to the beach one day and the driver was supposed to pick us back up at 17:50. However, he forgot and went home. We didn’t end up being picked up up till 18:30 in the end. When I arrived back at the hotel I spoke to the receptionist about it however she said it was the drivers at the beach which they don’t have control of but she will report it.
Overall I would not recommend this hotel or be returning.
On arrival I was very disappointed with the overall appearance of the hotel. Once checked into our rooms we were very tired and noticed the sheets on the bed were stained with blood. The receptionist sent someone to change them straight away. There was also lots of mosquitoes in our room which we got badly bitten from during the night. Our first night there we killed around 20 just so we could try and sleep peacefully and still ended up getting eaten alive. We booked a pool access room for 4 nights and all I can say is thank god I wasn’t staying any longer. The cleanliness of the rooms was not good. The shower had thick mould around the screen and tiles. The pool had lots of missing tiles, you could easily cut yourself getting in and out. Where the tiles were missing there was rust underneath. The following day i asked to change rooms, the room I accepted was a bit better. However, the pool area was shaded and water was cold because of this. Therefore, it defeated the point of me paying extra for pool access as we wasn’t able to sit out there. I spoke with other guests that also had changed rooms due to the cleanliness.
The main pool area is also very run down. Only around 20 Sun loungers and a lot are broken.
On New Year’s Eve during the daytime guest were told they could not sit around the pool and the hotel was holding a foam pool party. Which the hotel wanted guests to pay an extra 4000bht per person (around £94). I have never been to a hotel were guests are told they can not use the facilities they have already paid for or had to pay extra if holding a foam party in the main pool area.
The breakfast in this hotel also does not cater for all. Thailand is not a Muslim country therefore I would not expect the hotel to have a halal only menu. Therefore, no bacon at breakfast. Instead rice, noodles, curry, chicken sausage, salad. Some fruit, bread and pancakes. They do serve fresh omelettes and eggs. I ordered a Hawaiian pizza for lunch and got pineapple and chicken sausage on top which was awful.
Something to also consider when booking this hotel is that it is on top of a hill. I was aware of this when I booked. However, I didn’t realise the walk down and up from the main shops would be as steep and isolated. The rooms are also up even higher and therefore you have to wait for the hotel transport to take you too and from your room if you are not able to climb the steep hills in the heat. There is also a shuttle bus that takes you too and from the beach and shopping centre. We took this to the beach one day and the driver was supposed to pick us back up at 17:50. However, he forgot and went home. We didn’t end up being picked up up till 18:30 in the end. When I arrived back at the hotel I spoke to the receptionist about it however she said it was the drivers at the beach which they don’t have control of but she will report it.
Overall I would not recommend this hotel or be returning.
11.12.2025
The weather was quite windy during my stay, and the pool was a little too cold to swim in, but overall I still had a pleasant experience.”
07.11.2025
Excellent perfect hotel.
View - perfect
Transportation for lobby to room very fast
View - perfect
Transportation for lobby to room very fast
12.09.2025
Very nice staff, well-equipped hotel, free transportation, everything is available, but on some rooms, there is a lack of cleanliness, I had to change my first room because it was not clean. I added money to have a room with access to the pool, because I think they do too much cleaning to these rooms. Pool lack of tiles
5 stars just in Phuket, not elsewhere
5 stars just in Phuket, not elsewhere
17.08.2025
**Patong Bay Hill Resort Review**
*Stay Period: August 13-17, 2025*
*Rating: 4/5 stars*
My family and I recently spent four nights at Patong Bay Hill Resort with friends, and overall, it proved to be a pleasant hillside retreat with both strengths and minor limitations.
**Accommodation & Location**
We booked a pool access sea view room, which was impressively spacious. The bedroom comfortably accommodated our family of three, while the separate hall area could easily house an additional couple. The elevated location provides excellent panoramic views and delivers an authentic Thai local resort atmosphere that many guests will appreciate.
**Service & Amenities**
The staff consistently demonstrated exceptional hospitality throughout our stay. Room service operates until 11 PM, with housekeeping available 24 hours - a thoughtful touch for families. One pleasant surprise was discovering the resort spans multiple buildings across different elevations. For guests who prefer not to walk extensively, the resort provides complimentary 24-hour shuttle service between buildings and to the reception area.
Transportation to Patong Beach (1.5-2 km away) is conveniently provided via free shuttle service until 11 PM, with Bangla Road just another 200-300 meters beyond the beach.
**Dining Experience**
The resort offers decent food quality, though options lean toward local cuisine. While vegetarians seeking Indian dishes may find limited choices, both egg-eaters and non-vegetarians will find ample variety. We particularly enjoyed the chicken delight pizza, which had a charming homemade quality reminiscent of early Asian pizza establishments.
**Physical Considerations**
The hillside location naturally involves considerable walking and elevation changes. Fitness enthusiasts will appreciate this as excellent natural exercise for cardiovascular health and stamina building. However, guests with mobility concerns should be aware of the terrain.
**Recommendation**
Patong Bay Hill Resort suits families seeking a hillside location with scenic views while maintaining proximity to Patong's attractions. The combination of attentive service, spacious accommodations, and convenient transportation makes it a solid choice, particularly for those who enjoy a more secluded resort feeling without sacrificing accessibility to local amenities.
*Best suited for: Families, fitness enthusiasts, guests seeking authentic Thai resort experience*
*Stay Period: August 13-17, 2025*
*Rating: 4/5 stars*
My family and I recently spent four nights at Patong Bay Hill Resort with friends, and overall, it proved to be a pleasant hillside retreat with both strengths and minor limitations.
**Accommodation & Location**
We booked a pool access sea view room, which was impressively spacious. The bedroom comfortably accommodated our family of three, while the separate hall area could easily house an additional couple. The elevated location provides excellent panoramic views and delivers an authentic Thai local resort atmosphere that many guests will appreciate.
**Service & Amenities**
The staff consistently demonstrated exceptional hospitality throughout our stay. Room service operates until 11 PM, with housekeeping available 24 hours - a thoughtful touch for families. One pleasant surprise was discovering the resort spans multiple buildings across different elevations. For guests who prefer not to walk extensively, the resort provides complimentary 24-hour shuttle service between buildings and to the reception area.
Transportation to Patong Beach (1.5-2 km away) is conveniently provided via free shuttle service until 11 PM, with Bangla Road just another 200-300 meters beyond the beach.
**Dining Experience**
The resort offers decent food quality, though options lean toward local cuisine. While vegetarians seeking Indian dishes may find limited choices, both egg-eaters and non-vegetarians will find ample variety. We particularly enjoyed the chicken delight pizza, which had a charming homemade quality reminiscent of early Asian pizza establishments.
**Physical Considerations**
The hillside location naturally involves considerable walking and elevation changes. Fitness enthusiasts will appreciate this as excellent natural exercise for cardiovascular health and stamina building. However, guests with mobility concerns should be aware of the terrain.
**Recommendation**
Patong Bay Hill Resort suits families seeking a hillside location with scenic views while maintaining proximity to Patong's attractions. The combination of attentive service, spacious accommodations, and convenient transportation makes it a solid choice, particularly for those who enjoy a more secluded resort feeling without sacrificing accessibility to local amenities.
*Best suited for: Families, fitness enthusiasts, guests seeking authentic Thai resort experience*
24.07.2025
Spacious room, nice view and good services by the staff. They even deco the bed for us to celebrate our birthday. They have shuttle services to nearby area too.
14.07.2025
We had a truly wonderful stay at Patong Bay Hill Resort.
The food was absolutely delicious, and the staff’s hospitality exceeded our expectations – always warm, helpful, and professional. Our room was clean, spacious, and the private jacuzzi added a perfect romantic touch for couples like us.
We genuinely loved everything about this hotel. No complaints at all – just beautiful memories.
The food was absolutely delicious, and the staff’s hospitality exceeded our expectations – always warm, helpful, and professional. Our room was clean, spacious, and the private jacuzzi added a perfect romantic touch for couples like us.
We genuinely loved everything about this hotel. No complaints at all – just beautiful memories.
14.07.2025
Terrible hotel. Terrible customer service. Staff are chaotic, and make you run around for them. Very inefficient processes. The shuttle will make you wait up to 20 minutes despite constantly calling. I never write reviews but this experience was dreadful. Please avoid if you want to have a good holiday.
There’s so much more I want to write but let me leave it at the photo of the pool and it’s chlorine you get covered in while swimming
There’s so much more I want to write but let me leave it at the photo of the pool and it’s chlorine you get covered in while swimming
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POIs near hotel
Elephant farm (5 km)
Elephant farm offers daily visits to observe and interact with elephants from 10:00 to 18:00.
Crocodile Farm (5 km)
Amazing villa (5 km)
Wat Chalong Temple (5 km)
Nok's house (5 km)
Nok's house is a local attraction offering cultural experiences and interactions.
Frequently asked questions about Patong Bay Hill Resort
How far is Patong Bay Hill Resort from Patong Beach and how can I get there?
Patong Beach is 1.4 km away from the resort. The hotel provides a free shuttle bus to the beach four times a day.
What types of suites are available at Patong Bay Hill Resort?
The hotel offers various suite types including 2 Bedrooms Suite, 1 Bedroom Double Suite, 1 Bedroom Double Suite with sea view, 1 Bedroom Pool Access Double Suite, 1 Bedroom Pool Access Double Suite with sea view, Premier Double Suite, Premier Double Suite with sea view, Premier Pool Access Double Suite, Premier with Jacuzzi Double Suite, Premier with Jacuzzi Double Suite with sea view, Duplex Suite with sea view, and Double Cottage Suite with sea view.
Are there facilities for children at the resort?
Yes, the resort provides child facilities including cribs, high chairs, and paid nanny services available from 08:00 to 17:00.
Is parking available at Patong Bay Hill Resort?
Yes, free parking is available on site.
What is the deposit policy at check-in?
A deposit of THB 1,000 (about US$32.21) per night is required in cash at check-in and is refundable at check-out.
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Hotel prices for: August - September 2026 calendar
The average hotel price this month is 55 USD The best time to book is August 7, with rates starting from 52 USD
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