Hotels in London

Toilets are small, all hotels facility apart from gym is sublet out to 3rd party. I wouldn’t stay here again for the price. Staff are friendly, but just better value elsewhere. Great location tho.

Stayed at the hotel for one night attending a conference. My room was exceptionally clean and furnishings great quality. The bed was very comfortable. I had a great night's sleep. Wish I could have stayed longer.

I paid over 4,000 for a night, and the room was only 20 square meters, extremely small. The front desk even gave me a room that never gets any sun, while the Italians across the hall had a room with great sunlight. Plus, the air conditioning was broken. It was a terrible experience, and the front desk staff were very cold.

excellent location, can walk to most of the tourist spots, also close to the underground so travel is not a problem. Very helpful staff, good breakfast.

This is a great hotel with an excellent location, offering top-notch service and delicious breakfasts. However, the rooms are very small for a hotel of this caliber. The room amenities, such as power outlets, charging stations, and other small details, feel outdated.

Let's start with the positives: it's close to attractions (Hyde Park), but the room doesn't have a view. The hotel service was five-star. Now for the negatives: the room facilities are old, the desk lamp was crooked; the curtains were broken and couldn't be fully closed; the cabinets were uneven; and the windows had poor soundproofing. It really felt like a 'dilapidated and small' place.

Really enjoyed our stay the staff were amazing. Couple of things the shower screen didn’t fit tight on the bath therefore water went all over the floor, no toilet brush, no water glasses only the ones in the bathroom. Other than that everything was fine. Would recommend. Had lunch it was very nice and the bar in the evening was really nice staff very welcoming. Breakfast lots to choose from.

A good business hotel with good value for money.

Thank you for every single isaw it in Hotel Special thanks to Abdel

Had a great stay at the Hyatt Regency London – The Churchill. The staff were professional and helpful, the room was clean and comfortable, and the location was perfect for exploring the city. Would definitely stay here again.

room service is good, the breakfast could be better.

This hotel has the perfect location where I could easily access to the underground. Highly recommended for its good service and nice rooms

Great location, close to the London Eye and Big Ben. There's also a small supermarket and a good Korean restaurant nearby. The hotel is generally clean and tidy, though the hallways are a bit narrow. Everything else is pretty good, and toothbrushes are provided too.

All their rooms are basically the same, very good design well thought out with the user at the heart. I would genuinely happily live in an apartment of a similiar size as the design is so clever. Really easy temperature and fan control too which can be a nightmare at other hotels. 1) didnt know how to drain the sink completely of water 2) the gym is meh but the view makes up for it! Mostly cardio-oriented...

The hotel is located in a quiet area, within walking distance to Westminster Abbey and Big Ben, though a bit far from the nearest tube station. The rooms are small but clean, tidy, and well-equipped. There's an underground parking garage available for £40 per day. Breakfast is a standard English breakfast.

The room was new, bright, and comfortable. The view from the window was also beautiful. I forgot to bring a charging adapter, but luckily the hotel had a vending machine where I could buy a charging cable, so I could charge my phone. That was a relief. The area around the hotel is also lovely for a walk.

The location is excellent, very quiet and safe, but transportation isn't very convenient. It's quite far from the train station, with only a bus stop nearby. There's a pier, Milebank, about a 5-minute walk away, but the RB6 service is infrequent and ends early. There's a Sainsbury's also within a 5-minute walk. The room is a bit small but not cramped, and the design is nice; you could even call it...

The hotel's location is excellent, within walking distance to attractions like Westminster Abbey and Big Ben. The front desk staff were very warm and provided great service. The breakfast was a typical English breakfast, and I especially enjoyed the pancakes, omelets, and oatmeal with milk 😇. There's a water dispenser in the hotel hallway, which is convenient for getting water, and a supermarket a...

Email sent to you no reply very very poor service

Very nice and comfortable stay.

Great experience from start to finish. We had a slight issue with the smell of smoke in the room on arrival, but another room was sorted out very quickly, Great service from the front desk, and a small cake in the room to celebrate our birthdays. Thank you.

St. James' Court, A Taj Hotel, remains one of London's most elegant retreats. The location is truly second to none—footsteps from Buckingham Palace and the serenity of St. James' Park, yet it feels tucked away from the city's frantic pace. The hallmark of this hotel is the 'Tajness' service; the staff are consistently attentive and professional. A particular highlight is the Shakespearean Courtyard...

I went to London during the Spring Festival holiday and stayed at this hotel for 12 days. During that time, I got warm - hearted service from Mia, a girl from Hong Kong, and there was also a girl from Malaysia. Sorry, I forgot her name. They were both very attentive. Everyone at the hotel is super friendly. The triple - room is quite spacious and clean. There's a heated rack in the bathroom that can...

Amazing hotel with good location and superb services definitely coming back to it

Everything is perfect, looking forward back again

We had a wonderful stay at the luxurious The May Fair Hotel in London. The room service was absolutely top-notch and surprisingly at a very small service fee compared to many other hotels. We enjoyed breakfast in bed with an impressive variety of options, truly spoiled for choice. The entire experience was elegant, comfortable, and beautifully luxurious. I would definitely recommend it.Zina at the...

I just had the pleasure of staying at the The May Fair, A Radisson Collection Hotel, and I can honestly say it was an exceptional experience from start to finish. The location is absolutely perfect, right in the heart of central London, making it incredibly convenient for both business and leisure. Being just moments away from some of the city’s most iconic spots made getting around effortless, while...

I just wanted to leave a review to say how wonderful my experience has been at Edison. The environment is very welcoming and professional, and all of the staff are extremely friendly and kind. The gym is really good, and the spa treatments are amazing. The facilities are well maintained and create a relaxing, comfortable atmosphere. A special mention to the team who always make me feel comfortable...

Great location. Found the room a little underwhelming for the price.

I had a really great experience with The Mayfair Hotel overall. I originally booked about 9 months in advance on a non-refundable rate, but due to unexpected circumstances I couldn’t travel. The hotel was extremely understanding and, instead of canceling my booking, they kindly allowed me to reschedule for later dates. That flexibility honestly meant a lot and was the main reason I decided to come...

AMAZING STAY! WOULD BOOK AGAIN AND RECOMMEND. Came with family for a birthday weekend trip. We were all very impressed. Location is excellent- basically in the heart of London with breathtaking views of St Paul’s Cathedral. The hotel itself was outstanding - scaly considering its 4 stars. It’s more like 5 to be honest. Free water on site and in rooms, which is extremely helpful. The hotel is very...

It’s was convenient as I was on a work trip. Staff was welcoming and the whole experience was great. Room was clean which is always a plus. Definitely would recommend for a chill weekend as the spa is good and the surrounding is great

The location is great. After taking the Gatwick train into the city, it's about a 7-8 minute walk to the hotel. St. Paul's Cathedral is right outside the door, and there are plenty of dining options nearby. You can even pre-order from Five Guys and eat there. The prices fluctuate quite a bit, but if you catch a good deal, it offers decent value for money.

The location is very close to the project, and the breakfast is indeed very rich.

Just next to St. Paul Cathedral one of the landmark of London so you will always enjoying perfect views and vibrant of city, restaurants and coffee shops

Firstly the roof terrace, if you wish to use this, make sure to check it is available before you book. It was booked for private events all weekend so I was unable to enjoy the view that I originally picked the hotel with the idea of dinner over the London skyline. Disappointing and not made clear on apps or their website. Sooo, I paid for superior king room and was put in a disabled room with filthy...

Excellent! Clean and tidy. Just a few minutes' walk to the bus stop 🚏. The staff are very kind, especially helpful and welcoming. For London, this hotel offers decent value for money. Recommended!

I've been staying here for years, and while the breakfast menu hasn't changed, the prices keep going up. What I've always loved about this place is that every room has a bathtub, which is perfect for a relaxing soak before bed and really helps with jet lag. I'll definitely keep coming back.

Very pleased, clean and friendly staff. Highly recommended

The front desk staff were very welcoming and the room was clean and tidy. The hotel's location is excellent, very close to the British Museum, and public transport is convenient, making it easy to get to all the attractions. There are also many restaurants nearby, so dining is very convenient.

The hotel's location is good, but the facilities are a bit old and not very new. Breakfast is decent, a typical English breakfast. I recommend going early for breakfast, as it can get crowded, especially if there are tour groups staying.

Excellent. Good breakfast. But not allow to check out one hour late

Had a great stay, came back to London after a tour around the UK and checked in again. The hotel's location is excellent, within walking distance of Kensington Palace, Hyde Park, and the Royal Albert Hall. The bus stop is right outside. I particularly enjoyed the shops on both sides of the street leading to the subway station; it has all the well-known chain stores in the UK. Honestly, the price on...

It was just okay, and you couldn't open the windows. They also weren't willing to help us change our itinerary. The staff's attitude was good, though.

Everything was perfect and everyone was professional thank you for everything .. thank you Moaz ✨✨✨

This time the experience was much better. The cooling system was much better, helped also by the cold nights outside. If you have a problem with the cooling I strongly recommend changing rooms. The. Sr is great and the staff there are very nice. Reception is less friendly. The regular twin room is smaller than the higher level garden view rooms but in my opinion they are much better. Overall it...

Had a fantastic stay here! The hotel was super clean, and the service was excellent. I really enjoyed the view from my window. Plus, the location is incredibly convenient, right next to a bus stop. I'll definitely be booking this hotel again next time.

Super location. Very clean. Breakfast quality is good but no big choice for longer stay. Gym is not in the same buillding with main entrance.

The location is excellent, shopping is convenient, and there are various restaurants within walking distance. The service is also very considerate, and they proactively helped with luggage. I had a very comfortable stay for three days. I recommend the afternoon tea, which is beautiful and delicious. There is a pianist, and I really like the flowers in the lobby.

The hotel is conveniently located just five minutes away from Oxford Street. It has five-star hotel standards and the service attitude is excellent. I am very satisfied overall.

The accommodation service is very good. The breakfast is the best I have ever cooked in so many five-star hotels. It is very, very rich.

The price is close to 6000 yuan, but the room is very small and the cost performance is very poor

A Memorable Stay at The Langham: Exceptional Service and Hospitality I had an amazing stay at The Langham,thanks to the exceptional hospitality of the staff. First and foremost, I would like to express my heartfelt gratitude to the front desk team, Melissa and Pallmeet,for their warm welcome upon my arrival. Their efficiency in handling my check-in process was impressive, making the experience seamless...

First of all, this is a famous hotel, located in a very good place. It is especially convenient for those who love shopping to go to Niujie Street, which can be reached on foot.

The location was simply amazing. Right next to Paddington station and easy access to everywhere. I was surprised they didn’t have a fridge but they brought it to the room when I asked for it. The breakfast was same everyday but had enough variety. Chocolate Maffin was good but such high calories….

This was the first hotel I stayed at on my arrival in the UK. I checked in around 11 PM after a delayed flight, feeling incredibly tired due to jet lag and the cold weather, all while traveling with young children aged three and four. To my dismay, the air conditioning in the room they assigned me was broken, making the duvet far too thin – it felt like a summer quilt! When I asked the staff for a...

The hotel's location is excellent, with very convenient transportation. I took a direct bus from the airport to the station, and it was less than a five-minute walk to the hotel. There are malls and restaurants nearby. The room was comfortable, spacious, and bright, but the consumables weren't replenished on the second day. The room itself was a bit dated but still acceptable. The breakfast, however...

The location is super good. There are many restaurant nearby, train station is just opposite and airport transfer to Heathrow airport is just beside. It's very convenience to walk around. What we dislike is hotel service staff are ******. Room were not clean on the 2nd day when we get back at night, we have to request for it and purposely go out for them to clean the room. Even thou, they also didn...

Ten years ago, I stayed on a street right next to the Hilton and always told myself I had to stay at the hotel one day. Ten years later, that dream came true, and it was during the Christmas holidays! What a historic, cultured, and unique hotel.

Very good hotel next to Paddington station. Easy way to get to places in London . Staff are very friendly and helpful. Breakfast was excellent.

For its price point in London's West End, this hotel offers great value for money. The rooms are spacious, and the breakfast is decent. It's also very conveniently located. The biggest issue is that the beds in the twin rooms are too narrow, only 0.8m wide – if you're a bit heavier, you'd roll off just by turning over. On a positive note, the breakfast is quite plentiful.

A perfect hotel for visiting Destinations Travel Show at Olympia. Lovely room with extremely comfortable bed. Great breakfast Let down by overpriced restaurant . Mediocre food and ridiculous service charge plus no Guinness 🙄

Overall hotel was very good. The only downside is how long it took to get to central london via bus.

very nice staff, good services, rooms a bit outdated but perfectly clean, location close to the center.

The hotel is in a decent location, nearby bus stations and the tube. The rooms are a bit small but the showers are good. Beds are comfy and service by the reception is great.

Lovely hotel. Very clean but in need of a little tlc in certain areas. A quick coat of fresh paint. There had been a repair work done in the bathroom. However the new silicon seal was poorly done. Certainly not done by a profesional. Overall a pleasant stay

Avoid this place!!! Out of all the hotels we stayed at during our 2-week trip to the UK, this one had the worst service. The front desk staff was absolutely discriminatory towards Asians. We checked in on the 30th for three days, bringing our child to see the New Year's Eve fireworks. We booked a London Eye view room. When we arrived at 2:38 PM, they said the room wasn't ready and told us to come back...

Good location. They gave me excellent service. If I go to visit London again. This hotel is my first choice.

We stayed 7days at this hotel. It was my birthday as well, the hotel surprised me with this sweet gifts. The location is perfect for visiting everywhere not only in London but also suburbs. The staff members were also supportive and kind. So we definitely would like to stay this hotel again when we come back to London. Thank you so much for making our trip much more memorable with providing this cozy...

The view from the hotel was really beautiful. But the window glass was a cloudy, so photos didn’t come out very nice… but everything else was perfect. The room was cleaned every day and kept tidy. However, when we stored our luggage, one of our suitcases got damaged and cracked. We didn’t notice it until we were already on the way to the airport. It was probably just an accident, but still a bit unfortunate

Great location, right by Waterloo Station and close to the London Eye. We stayed in a room with a view, and you could see the London Eye right from the bed. The room itself was also quite spacious.

The location is absolutely superb! It's just a short walk to Big Ben and the London Eye. The only slight drawback is that the room is a bit small. However, considering everything, I think it offers good value for money. I would definitely stay here again on future trips. The hotel service was decent, and the breakfast was a typical English breakfast.

Had a great time at the hotel and the view was amazing and good customer service very helpful staff

Beautiful hotel, lovely staff, nice bar, amazing location

Few amenities for the price of this hotel. But it's a good base for exploring London.

Excellent family resort for ski learning beginners

Loved my stay. Great location, great room with a spacious patio, best shower ever, and very friendly, efficient staff.

Well located, beautifully designed in and out but city view they said was a building view blocked by huge walls and stairs

The service was excellent! They even gave us a free upgrade since it was our first time staying at their hotel. The location and surrounding area are great too!

Perfect location! Right in the heart of Chinatown, Regent Street, Piccadilly, Oxford Circus, and Bond Street – it's an ideal base for shopping and dining. The bathroom was decent, but the room itself was incredibly small, though understandable given the prime location. The front desk, housekeeping, and concierge staff were all very warm and attentive. Plus, the lobby bar offers complimentary daily...

The room was a bit small, but the overall service attitude was excellent.

The surroundings are very convenient, full marks!

The hotel's location is absolutely fantastic! It's right in the heart of London, next to Chinatown. You can hop on a bus right outside, and a black cab stand is just 100 meters away. Plus, there are tons of great food options, coffee shops, accessory stores, bubble tea shops, supermarkets, and more – everything you could possibly need! The staff are incredibly warm and welcoming. They even offer taxi...

Good location, friendly staffs and the room is very nice and clean

The hotel staff are professional and friendly, the location is excellent, the facilities are comprehensive and well-maintained, and the service from the bar's mixologists is nothing short of impeccable. The sole drawback lies in the steak sandwich served in the lounge, which was tough, dry and utterly inedible.

Fantastic! Would definitely stay again. Friendly and efficient check in with complimentary upgrade. Staff were fantastic, helpful, friendly, chatty and full of fun. My daughter even got them dancing in reception 😂 💃

it is nice and cosy restaurants and bar in hotel, when we check in they give us two cookies , you can walk to angle station about 5 minute and king cross station 15 minutes. Some equipment like hair dryer were broken and house keeper could not read english because i put note on the table to change hair dryer because it is not working and put two bottle of water in room but hey dont put those

Fantastic stay.lovely hotel great staff service and the bar has lovely food

Very clean hotel around 2 miles away from London. Pretty convenient. Bus stop is right in front of the hotel.

The room is clean and nice I had a great stay here with my family the location is nice for taking bus.

Faris Central to the tower bridge area and the London pride in general. Like like any other citizenm hotel, the surface dining and room space are the same.

Fantastic! Much better than expected!

Perfect for visiting Tower Bridge, and the subway access is super convenient. **Amenities:** No toothbrushes or disposable toiletries provided, they tell you to bring your own. **Cleanliness:** Excellent, very acceptable. **Environment:** The downstairs and top-floor areas are really pleasant. **Service:** Friendly and helpful.

Better than expected, lovely room with super hot shower

Fine not even a glass in the room

Great hotel and great location- For Anniversary with the wife…Spot on

First off, the view of the city from the Leonardo Royal Hotel London Tower Bridge is simply insane. The comfort of the bed was superior, allowing me to feel well-rested and ready for a day of exploring London. I also appreciated the free water and fruit available at reception—a nice touch that adds to the overall experience. The room was serviced daily and always spotless, with all amenities refreshed...

Lovely location for Spa break and weekend getaway! Stayed on a solo trip for my birthday, called amd spoke to a lovely lady called Delaram, who also checked me in on the day. She was lovely, explained where all the facilities were, explained the east and West rooms and best way to access the spa. Service was efficient and staff attentive. I arrived on a day there was an award ceremony, so it was busy...

This hotel offers a great experience, it's a really good value for money. You are welcomed with a glass of prosecco when you arrive, which is a nice touch. However, there are long queues at the reception when you arrive (and I checked in online before I arrived), so beware of that. The reception area also offers water refreshments and apples. I had the superior king-size-bed room and it was really...

I first stayed at the Leonardo Royal Hotel London Tower Bridge a few years ago and absolutely loved it — but coming back this time was even better. We celebrated my partner’s 30th birthday (it was her first time staying there), and the experience was unforgettable. We were looked after by Anika, who upgraded our room, surprised us with wine, and delivered truly exceptional customer service. She went...

Celebrating boyfriend’s Birthday, couldn’t wish for anything more special. Spa was amazing, buffet breakfast so much to choose from and staff were attentive. Room was spacious and clean. Will definitely be back!

Beautiful hotel in general, especially the rooms were so spacious and lovely! There’s two major things that needs working on: 1. The lifts within the building took ages to get up and down the building. We was on 7th floor and it’d take us anywhere between 5-10 mins of waiting time, to just get a lift. It’s a bit of a drag, and I think for a massive hotel like Leonardo’s, with a lot of guests staying...

I really enjoyed my stay at A&o, the room was comfy, I had a few nights of very good sleep, the staff was friendly and helpful. Downsides were that the sink in the bathroom was a bit blocked, I requested cleaning and it never happened, and the fire alarm went off at 8 am on 2 consecutive mornings. Otherwise a very pleasant London stay at a reasonable price and I loved the location.

Location was amazing, just a short ferry ride to Canary Wharf, great little pub the Blacksmith 20 metres down the road and l think that was its best bits. The staff were miserable we never saw a single smile from any of them. The breakfast was terrible everything was cold and not much to choose from. The room was okay but very basic no amenities hair dryer etc…. Booked this place thinking it was a...

Nice stay near the Canary wharf River . The cruise from hotel to canary wharf is included in the stay.

My stay here was exactly what I expected for a budget hostel near Canada Water. Don't come expecting luxury service or fancy amenities—it’s very bare bones in that regard. However, the room, while basic, was clean and comfortable enough for a very short stay. The really cool feature is that it’s right on the Thames with direct access to a ferry pier, which is a unique way to travel into the city. If...

Great customer service and care available 24/7 if you do need anything , uber boat right there for visits around London , a bar and restaurant within the hotel

The views was amazing from my room and you get a free boat ride all day to and from the other side of the river.

This hotel has a really premium feel to it. The location is superb; you can take the Piccadilly Line from Heathrow Airport, get off at Russell Square, and the hotel is less than 100 meters away. Even with a large suitcase, it's easily manageable. It's also very close to the British Museum. My single room, while not huge, was perfectly adequate, and I could fully open my 23-inch suitcase. The amenities...

The location is unbeatable, and the public areas are beautiful. It was the smallest room I've ever stayed in. In London, location isn't really that important because the subway system is so developed. I'd advise against it, I really would.

The room was clean and tidy, the location was excellent, and the facilities were comprehensive. It's very close to the British Museum, within walking distance. The overall architectural style is quite unique, and the breakfast was abundant. They even provided complimentary snacks and milk. It was all about the experience.

The hotel boasts an excellent location, directly across from Russell Square, and the British Museum is within walking distance. Transportation is incredibly convenient, with a subway station nearby. The hotel's cleanliness and service are both very good, and the breakfast is decent.

## Facilities The facilities are compact but well-appointed. For a hotel housed in an older building, they are quite good. There's no heated toilet seat, and the shower is over the bathtub, but the bed itself was wonderfully soft and comfortable. ## Cleanliness I stayed for four nights, and the room was impeccably clean every single day. Any requests we left on a note were generally met. ## Location...

The hotel is a beautiful late-Victorian building, intricately designed yet retaining a stately elegance. It stands quietly on the street corner, as if frozen in time. There was always a doorman on duty outside, no matter how early or late, which gave a wonderful sense of security. One tall, slender gentleman with black hair, dressed in a tuxedo and sporting a beautifully trimmed beard, seemed straight...

The front desk was helpful. They confirm the booking in a few minutes.

The hotel cannot find my booking no and said it is Trip.com cancelled. It took a me two hours to settle it . The staff attitude is not good..

In this kind of hotel have to be someone to help you with ur luggage as it is very long walk to the most of the Rooms

The stay at the hotel was good. It was clean and well maintained. However the pillows and the mattress were not very comfortable to sleep on and the buffet breakfast menu was repetitive everyday. It would have been good if there was more variety for vegetarians. On a weekday during our stay there was very loud music from late evening till after midnight from an event at the hotel premises. Considering...

The stay at the hotel was good. It was clean and well maintained. However the pillows and the mattress were not very comfortable to sleep on and the buffet breakfast menu was repetitive everyday. It would have been good if there was more variety for vegetarians. On a weekday during our stay there was very loud music from late evening till after midnight from an event at the hotel premises. Considering...

Pleasant Stay, The hotel is clean and has an amazing breakfast. The rooms have plenty of space and an amazing tv.