Sultan Palace Hotel features a restaurant, fitness centre, a bar and shared lounge in Atyraū. This 5-star hotel offers an ATM and a concierge service. The hotel has an indoor pool, room service and free WiFi throughout the property.
It can be convenient if you learn how to use the buses. The room is a nice size with lots of space. The "double bed" is really just twin beds pushed together. They are hard so can be uncomfortable to sleep on
Very friendly staff, helped me out getting places. Good value for the price.
On the last week I was here my card kept getting deactivated, so I was forced to go to reception every day to reactivate it
The beds don't come with blankets, only a sheet. Since there is no aircon, and only a fan, the room gets quite hot
This was a shabby, Soviet-era hotel that felt more like a *******. I was genuinely afraid to stay in the room.
Not so good and not so bad. I have stayed here for 2 days and the room is not cleaned. So sad about it.
New, modern, luxurious hotel! Excellent staff, good spa area with a swimming pool. Nearby is a new boulevard with fountains for upper walks. The price is fully consistent, at a glance you expect a higher price!
We did not stay at the hotel, we went to the fitness room there. There is a pool, but it is small. The gym is also small. The staff is very nice.
This is the worst Ramada I have ever seen. Dirty sheets and towels, disgusting breakfast where there is not even coffee, and the bread is specially laid out so that it dries out
Thanks for the comfort and convenience! Great rooms and delicious breakfast! Special thanks to the staff for their attentiveness and goodwill to the meeting. We will definitely come again!
There is everything you need: bathrobes, slippers, safes, toiletries, tea set. The biggest disappointment is breakfast. All the simplest - porridge, boiled eggs, some vegetables, fruits, sausage, cheese
The restaurant is good, cozy, spacious, the ceilings are high. And the music is too loud, you can go deaf. Several times they warned to make the music quieter, but no one heard
Aqtobe, ul. Brat'iev Zhubanovykh 276A Ul. Ryskulova 271 Ie 🧭 Map
Pool: Pool
Everything is super, food, room decoration,
Good, full-fledged cuisine, especially meat dishes. It is possible to have dinner in a separate room, without extraneous noise, with your favorite program on TV in the background
Let me start by saying this is the first time I've ever wanted to leave a review, and you truly deserve it. 🥰🙏Thank you so much for such a warm welcome. 🙏 It's rare to see such a good attitude towards guests these days
My family and I spent a wonderful three days at this hotel. The room was small, but clean and equipped with everything we needed. The courtyard offers convenient parking and gazebos with a children's playground
The food in the cafe is delicious. Special thanks to Pavel, he's like a magician: whatever you ask for, it's already done right there. He treats guests so well, allows everything, even standing on your ears
😂The bartender is brilliant, thanks to him too, and the waitresses are very polite and always smiling. Now I will recommend you to my friends and acquaintances. Soon you'll have no competition in the area
The entire area is under video surveillance. I'd especially like to mention the young, friendly staff, who were very attentive to our every request. The prices for laundry services were reasonable
❤️ There were 13 of us, and everyone was happy. The rooms are clean and cozy, the grounds are well-kept, there are large gazebos, a sauna, swings, and a playground, and breakfast is available
Taraz, 93a Tole Bi Street, 080000 Taraz, Kazakhstan 🧭 Map
Pool: Pool
Situated in Taraz, Hotel Arai Plaza offers 5-star accommodation with a bar, a shared lounge and a terrace. Among the facilities of this property are a restaurant, a 24-hour front desk and room service, along with free WiFi throughout the property.
Stayed here 1 night. Very good rooms. There is also a mini fridge with snacks!
Excellent cuisine, responsive staff (special thanks to administrator Ulbosyn), and a top-notch spa. A solid four stars!!!
There are always girls on the phone, it seems like a person has approached, you can ask or at least put the phone down and ask what you need, there is a smell in the rooms, there is also a smell from the sewer in the bathroom, the lighting is weak, the upholstered furniture is dirty, you need a chemical disinfectant
In general, I do not recommend it, next time we will better stay somewhere else
Cons: the service is not very friendly, you ask for something they always say their own, they never go to meet the guests, we rent a suite 308, there is dust in the corners everywhere, the cabinets, shelves are dusty, when you do a wet cleaning they react with dissatisfaction
Well, it's a so-so hotel for me, I can't say that it's worth 4 stars. Every time we come to Taraz we stay at this hotel, it's not even a hotel as described
You also have to pay separately for breakfast, it is also impossible to ask for an iron, you have to call and ask 100 times
Breakfast is included in the price. Everything you need - towels, toiletries - is available. The team is very nice, friendly and responsive. The girl from the reception fed me pills
Breakfast is included in a double room for 15k. There were also towels, bathrobes and disposable slippers
Many thanks to her! Parking in the hotel yard. The hotel has a car wash, which is very convenient. Opposite the hotel there is a large mall, in which there are brands that left Russia since the beginning of the war
Stayed for five days in September 2022. The sofa is a little shabby and there are some electrical shortcomings. But these are all minor things. In general, the entire hotel area is clean, tidy and comfortable
Before this hotel, I wanted to stay in another one, where mostly Russians stay, but I was horrified by the view in the lobby - a mixture of a hostel and a bus station during the Soviet era
The only negative in the room was that it was cool, because we stayed for a day and didn’t bother too much with it, but the administrator said everything could be solved
Their steaks are really delicious and seasoned well. I highly recommend them with fries which are also good. Reasonably priced food and drinks. Beds are firm but comfortable enough and air conditioning works well
The room has an excellent price and is a very short walk from the Atyrau airport, but the lights are dim (especially in the bathroom). The fancy looking shower is tiny and the water pressure is to low.
For breakfast they let you order egg dishes which are very tasty. The rest of the buffet consists of a couple of cereals, boiled eggs, toast (with toaster) pastries and cold sliced meat
Showers are a little cramped but plenty of hot water. Internet works, but signal is weak in some rooms. Small fridge in the room, although some are not plugged in for some reason
Uralsk, 090000, Kazahstan, Zapadno-Kazahstanskaya oblast 🧭 Map
Pool: Pool
Park Hotel Uralsk features a restaurant, bar, a shared lounge and garden in Uralsk. Featuring family rooms, this property also provides guests with a barbecue. The accommodation provides room service and free WiFi throughout the property.
Bottled water is available at reception, although we weren't informed about this upon check-in. If there had been a pool and sauna, it would have been a 10
👍 The staff is wonderful, and as we understand it, there will be a pool, a rope park, and chalet-style houses
Great place, quiet, beautiful, delicious food. The rooms are superb, everything is new. It's in the forest, next to Rixos, 15 minutes through the forest along a beautiful path. We'll definitely stay there again
The family rooms are nice and spacious, with two rooms. The hotel is new, with crisp white linens. The restaurant serves good food and is reasonably priced. The only downside is that they only serve bottled beer
The lounge bar "Myata" is 10 meters away; I was worried the music would be distracting at night, but we couldn't hear anything. We needed an early breakfast, and it was delivered to our room by 7, no problem
We had a wonderful time in Borovoe thanks to the staff at the Sultan Plaza Hotel. Everyone is great, very attentive to guests, clearly knows their responsibilities, and responds promptly to requests
The room already contains towels, slippers, brushes, toothpaste, soap, shampoo, gel, shaving kit, cups, mugs. They asked for a kettle, brought it very quickly. The mattresses are soft, slept well
We only found out about this this year when we came back with our family. Breakfasts are gone, and they've started charging extra for the rooms for tourists. Unless you're a resident of Kazakhstan
We've even been to Borovoe, where they also charge a service charge for the hotel and cafe. The hotel is good, and we like it. Have a great vacation, everyone! Thank you for your hospitality!
From ben and jennifer, thank you so much for everything! like the breakfast, nice people and nice rooms for us to enjoy. once again,thank you for everything!
This is our second time here and everything is fine. It's true that things have changed in the last year. Some rooms have a refrigerator, some don't
Make-up and face painting shop in office 206. Training and makeup course, all for theater and cinema. Second floor.
Great place, clean, included in the entrance fee (chaise lounge under a canopy, trampolines on the water, slides, children's pool, all of this is unlimited, one time for the water carousel, cars), they sell food and drinks, there are many places to sit and have a snack, there are many trestle beds for rent in good places) the only thing is that some of the trampolines on the water don't have time to...
We would like to thank the park staff. We have been there twice this year with our family. Special thanks to the administrator, Ms. Zhanar. May your work be blessed.
excellent hotel, delicious breakfasts, friendly staff and spacious rooms, excellent fitness room, swimming pool! we liked everything! Thank you
Free World Class Fitness and swimming pool visit for guests. Take your swimming suite. 🏊
Some rooms have windows that do not have access to the street.
I would like to know what number I can call you on, since I couldn’t get through to the one listed on the website. I also sent a reservation request to your email, but never received confirmation
Please indicate another number or email where to contact you. We wanted to book with you because the employee heard positive reviews and that you have a gym
Only 1 or 2 employees know English so can be struggle sometimes but the google translate helped most often. They have a great pool and gym. Only downside they didn't have a kids pool so my family had to stay out
I liked everything - the hotel, the room is cozy, the food is delicious, the sauna, the hamam are hot, the pool is long and warm. The air around the mountains is clean. Everything you need for family access
A great place to relax your soul and body😻😻😻 You can have a great time there, both with family and with friends/colleagues. Fabulous view from the room to the mountains in any weather, good spa, great pool
Quite a high level of service. The price of the room includes 3 meals a day and access to the pool and saunas
We are absolutely delighted with the complex: great location, reasonable prices, cleanliness, comfort, everything is brand new and modern, the design is very well thought out, the food is delicious
Really I have had a wonderful time and great experience in this resort. Great team work and respected staff 👏. Highly appreciated and recommended to stay and have another journey in the future