We had a good experience - the staff was very accommodating, let us check in early and was very helpful. Rooms nice as well
This hotel seems to cater to business travelers, and during my stay, most guests I encountered were indeed on business trips. For tourists, its location is quite a distance from the main attractions
The hotel is good and the receptionists are helping. Breakfast was very nice.
The view is nice, the service is good.
But it is a bit difficult to communicate in English
The rooms are good but the upholstery in the bathrooms need fixing
My shower head broke the first day of my stay
The flush of the wc stopped working properly in day 3
The staff also needs to be more welcoming and friendly
First time I have seen staff in a hotel not even smiling at their guests
Breakfast was okay, nothing over the top, but the view from the restaurant really stands out and makes the morning much more enjoyable. The staff were helpful enough and easy to deal with throughout my stay
I recently stayed at the Grand Mildom Hotel in Almaty, and it was an exceptional experience. The staff were friendly, attentive, and made me feel at home from the very beginning
I especially enjoyed the relaxing spa, the pool, and the delicious breakfast buffet. Grand Mildom truly surpassed my expectations, and I would gladly choose it again for my next stay!
The breakfast buffet deserves its own review, so fresh and varied. Parking is right in front, very convenient. At night, the karaoke bar was full of energy and laughter. Everything in general felt perfectly managed
The jacuzzi suite was amazing, with mood lighting and a soft robe waiting for us. The restaurant served the best seafood I’ve had in a long time. We also spent time in the hammam and it was heavenly
The hotel’s location on Dostyk Avenue is ideal — close to cafes, parks, and the city center. My room was spotless, comfortable, and offered a lovely night view of the city
My wife and I stayed here for our anniversary, and it couldn’t have been better. They even surprised us with a small cake and champagne in the room
Delicious breakfast, lots of winter activities available, gorgeous pool, great clean rooms!
This is our second time here and we will definitely come back again😍
The hotel facilities also catch guests imagination - two swimming pools (warm pool outdoor and indoor pool), three saunas (hammam, Russian and Finnish) - outdoor rope park and climbing wall
Very good place for summer vacation, great beach, heated pool, forest, lake, walking paths, clean air. Very high quality products for breakfast, everything is always fresh and tasty!
There were plenty of things to do both inside and outside the hotel premises, making it a great spot whether you’re looking to unwind or stay active. Highly recommend for anyone visiting Burabay!
Sport centre offers a wide selection of the equipment for a relaxing travelling around - Scandinavian walking sticks, bicycles, scooters, quadricycle (most for free)
The rooms are comfortable, the restaurant is very good, and the breakfast is excellent! I highly recommend it! Ideal place to spend several days
I was a little skeptical at first, thinking it would be old. In the end, I booked it because of the location. Generally, airline crews will choose hotels for their stay, so they won't be too bad
It's not far from the cable car station, about a 20-minute walk. It's also not far from the Cathedral, a 15-18-minute walk. The facilities are acceptable and clean. The room is quite satisfactory
The location is pretty good, near lots if restaurants and metro station. Walking distance to the opera house and city center. The room is big and the bathroom is clean
The room is not big, which is the common situation of most hotels in Almaty. But the room facilities are good. It is not as shabby as many hotels, but magnificent
There is a large community in front of the hotel with very good greenery. You can take a walk in the evening
The only weak point us the air condition which is too old to cool down
😷 Because people don't take care of themselves and their loved ones, they infect other people 😡. Thanks to the hotel administration for giving us the opportunity to be treated in the best conditions! 💪 Thank you!!!
Good location, about 5 minutes walk to subway station and a few bus stands nearby. The only drawback for this hotel is the bed, pillow and blanket are too old and thin.
Great hotel. Wonderful breakfast buffet, one of the best hotel gyms I've ever used, and it even had a sauna.
Very convenient, close to the subway station.
The room was tiny, and the bed was incredibly narrow, only 0. The bathroom faucet was also difficult to use, and the decor was dated, reminding me of an old-fashioned motel back home, maybe even worse
Clean, cozy, cleaning every day! Upon returning from breakfast, the room was cleaned, towels and bed linen were clean. The buffet in the morning is also excellent, breakfast for every taste! Definitely, we recommend it!
The rooms are mediocre, at these prices there are better hotels. 5000 Tg per day, lunch, Breakfast free, but it is a nice bonus, sauna free of charge.
Not a bad hotel and priced to suit standards. Some rooms better than others as always in hotels. I always refuse 6th floor, especially if heavy luggage as lift on goes to 5th floor
The sofa in the lobby is quite soft
Water pressure up there is usually poor and some rooms have no windows, only skylight windows. Food is usually good and a good selection for breakfast
Overall, not bad. The rooms are comfortable, the prices reasonable, the food is delicious. Cable TV about. More than half of the channels not working, Internet not working. But this is minor.
Cozy hotel price category-above average,hotel a little expensive for the average consumer,good Breakfast and dinner(buffet) is included.
The hotel is located at a very convenient location - 22 mins to airport, 10 mins walking distance to Green Bazaar and Cathedral, many good restaurants around. The staff are very friendly and welcoming
We had a lovely time at this hotel. The staff were extremely friendly and very helpful with anything that we needed. They were very accommodating and fulfilled our requests with ease. The pool was absolutely wonderful
Buffet breakfast also was great, menu changes almost everyday and there are a lot of options. The cleaning ladies and the door guy also are very nice and helpful. Thanks a lot for making our stay comfortable
However, the air con is not working so we had to open the windows at night (still hot sometimes!) The pillows are too soft, it would be great if there are extra pillows offered
comfortable and nice environment, good service, breakfast is good and a lot of varities, hotel is 10 min walk from nearest metro, we stayed for second time, hotel restaurant open until midnight which provide conveniences for those who lazy go out and have late dinner, recommended
It was the perfect temperature. It was not that cold and it was great being able to relax in the sauna. The hotel overall was very clean and very well maintained. The restaurant was absolutely lovely
The location is fantastic and the service is great. The only downside is that there's no breakfast, but everything else is perfect. Right across the street there's a big mall with a supermarket and lots of food options.
Very clean nice friendly hotel thanks very much . Families and couples everyone welcomed
Convenient location, easy to get around, and clean. It's good.
Very good hotel, clean and friendly staff
The hotel's location is excellent, right across from a large shopping mall with a big supermarket offering everything you need for food and supplies. It's in the city center but still avoids the traffic jams
Everything is old and broken in the room. Kettle is broken, no water bottles in the room. They put a dispenser in the corridor. No tea or coffee bags in the room
Nice and clean room, great staff, changed my room upon request, let me check out bit late. Gym, pool and sauna are exactly I want to exercise and spend time. Breakfast is delicious, included
Fantasic quality hotel and by using YandexGo (Central Asia's equvilent of Uber) you can easily get a taxi into the centre for £3. I would rather use the cheap taxi services and get the quality hotel at outside city rates
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Shower water pressure wish to have higher. Personnel need to be trained to match the hotel level however nothing is critical. There was some noise from equipment in basic rooms with windows facing to inner yard
Breakfast with good choice of meals and exellent quality
Nice, clean and comfortable in all aspects. I was during cold time with below -25 dae C outside. It was nicely warm inside and in the rooms
Everything is very comfortable and welcoming! I myself am a resident of Almaty, stayed for 2 days. Calm, quiet, good place to stay. Wonderful restaurant, very wide range of food, not expensive
The hotel is very nice. next to him today on July 22, a concert is taking place the energy of music. There will be artists from our countries like Marzhan Arapbaeva, Almas Keshkenbaev.
Although the breakfast food selection is not much, it was still outstanding - the bread were fresh, the coffee selection is excellent, fresh cut fruits, and these were sufficient to fill my appetite during my stay for the breakfast!
I would definitely recommend travellers and visitors to Almaty to consider staying at the Grand Tien Shan hotel, its a "GRAND" feeling you wouldn't want to miss! Enjoy
Hotel receptionist were really professionals to help me any cases
Hotel was classic and beautiful
Ceiling was very high and rooms were clean and classical also like old Hollywood movie in good mood
Very quiet and convenient location to famous tour spots and fancy restaurants
I really enjoyed to stay here
Very relaxed and really appreciated
It is located centrally, enabling travellers to have easy assess to connecting public bus services, subways, walking distance to nearby eateries, restaurants, the famous Green Bazaar and the sceneic, spacious park that housed the famous Zenkov Cathedral!
All the staffs were amazing, from the frontline to the housekeeping and managers on duty
They communicated well, speak good English, and were extremely patient and helpful in answering my questions about the hotel facilities, going to certain places, etc
An excellent hotel with a very pleasant atmosphere. There is everything for a wonderful holiday, cozy rooms with snow-white beds and a spa for complete relaxation
I really recommend this hotel to everyone who loves peace and comfort👌
The bathroom mat and hairdryer are from top brands—the attention to detail is impeccable! I'll definitely choose this place again next time! 😄
I stayed here for a business trip. The location is a bit far from the city center, but it's convenient with restaurants, coffee shops, and a shopping mall nearby
* It's pleasantly quiet, being slightly outside the main center. **What I didn't like:**
* The bathtub drainage was poor. * The water sometimes looked slightly cloudy. * The shower temperature was occasionally unstable
Nice hotel, very conveniently located - comfortable beds, however breakfast was not the best I have seen
I'd seen previous reviews mentioning that rooms on the 10th floor were under renovation, so I requested a mid-floor room just in case
The room was very big, and comfortable. The breakfast had a very large variety of salads, meats , fruits and cake. The location is very convient close to a shopping mall, and there are a few small coffee shops near by
Qyzylorda, 120014, Kazahstan, Kyzylordinskaya oblast 🧭 Map
Pool: Pool
I was surprised about the modernity of Kizilorda, and of the Sultan Plaza Hotel. Speedy check-in, friendly service, good restaurant. The room amenities, in particular the bed mattresses leave room for improvement.
I suppose this is the best that Kyzylorda can offer and it looks quite impressive on the surface but stay and you will quickly realise that this hotel is very dated and things only half work
They washed it reasonably but it was very expensive and should have been completed to top notch standard. My hotel was pre-paid but when I checked in they could not find the booking
Travelling through from Almaty to Bozoi. The bed was the hardest bed I’ve ever slept on and as a global traveller there is some stiff competition. Gym ok and spa water was cold
Unfortunately left my shorts and T-Shirt hanging in the bathroom when I checked out. My colleague rang within 24 hours and the missing items were strangely nowhere to be seen
No laundry bags or list and so I called reception and someone came to collect it. She spoke no English and had nothing to put the clothes in and I had to supply my own bag
Right next to this landmark tower, the transportation is generally convenient. There is a currency exchange downstairs, which is very convenient
The breakfast variety is average, with more cold food, but the restaurant on the 21st floor has a good view
Good location, convenient transportation, clean and tidy rooms
Very good location, in the city center
When we arrived the window was open and it was impossible to close it as it was nice. They fixed it only after 15 minutes. There were cats on the floor, but the cleaning lady was quick, everything else was fine. 
Very well located,
Rooms are convenient and spacey, providing a feel of a 3.5~4 star facility
currently being overhauled due to owner change
Aktau, 130000, Kazahstan, Mangistauskaya oblast 🧭 Map
🌞 From seashore 3 min
Pool: Pool
Our room had a balcony with sea view that was lovely but also view to the water park, thankfully there was nobody there as it would be noisy. The spa area is very pleasant with a lovely swimming pool and sauna
It's out of the way so expect a long walk to the center! Overall a very nice breakfast and the room was decent! With seaside weather, it may be hard to keep the place in top shape!
It is indeed a good hotel in the area. Good location, good environment and good service. It is just a little small, but there are too few locals so it doesn't matter if it is too big. The room is not small.
Excellent hotel, perfect cleanliness, delicious, varied breakfasts, good staff, attentive, I liked absolutely everything. This is the best thing I had in Aktau)
Very nice hotel with sea view and comfortable & fairly new rooms. There is an aquapark that can be fun to use in summer time.
The service is perfect, very polite staff, ready to serve 24 hours a day, including room service
The hotel is located in the prime area and is value for money compared to the other hotels in this region. The staff are really helpful and the receptionists are the most welcoming people. I will definitely visit again.
They did not accept to hand over the rooms until after giving them money for a full day of reservation. It is very bad that paying the amount of a full night for some hours, knowing that I booked two rooms for two weeks
Being in a foreign country with a language barrier, I communicated through a translator. The environment couldn't compare to hotels in China, but locals said it was very good and offered great value for money
Upon early arrival, they did not accept early delivery of the room until after giving them an amount of money for a day. We arrived at 8 in the morning tired
Location is good qnd have a private parking inside of building. Very comfortable rooms. Two sides exits by car. Totally workable
A very decent hotel! Everything is new, the rooms are clean, bedding and towel. The rooms are fresh, is in the center. We got the 2nd floor! Convenient location, Close to many Catechetic where you can budget to eat
The location is excellent and the status is very high. Although it is a bit old, it is the best choice if you travel to Almaty!
A pleasant hotel located in the center of Almaty, close to the city's attractions. The staff is friendly.
Had a fantastic 3-night stay! Good breakfasts, convenient location, everything within walking distance.
The room rate of$ 25 per day! The decent and affordable we found in town!
Karagandy, 100000, Kazahstan, Karagandinskaya oblast 🧭 Map
Pool: Pool, Heated pool
Our highest respect goes to the entire team of Balkon - the elegant atmosphere, the tasteful interior, the excellent quality and presentation of the dishes – and especially the outstanding service, which is so rarely encountered nowadays, represented by Amina, Radion, and the “ruler” of the bar, Alexander
My father and I have been visiting Karaganda for the second year in a row, each time staying for a week at the Hotel Senator, which is undoubtedly one of the best places in the city in terms of location, service, facilities, and staff
Special mention should also be made of Altair – simply outstanding! All of this is the result of perfectly coordinated teamwork, which made us return to the “Balkon” every evening throughout our stay with great pleasure
Excellent hotel in central Karaganda. Excellent, professional service at all levels. 2 excellent restaurants and a decent a la carte breakfast. Rooms are very comfortable although yes the walls are quite thin
Wonderful stay at Senator Hotel Karaganda. We enjoyed a lovely dinner at the hotel restaurant the night before, and the service continued to impress
For our early checkout, Arina from reception arranged a packed breakfast that was ready by 6:00 AM — generous in variety and beyond expectations
We didn't expect that, Shymkent city and people was good. Our Hotel Receptionist Miss Louisa was very Helpful and professional. I recommend all to book this hotel and enjoy the stay and service from Professional staff
Good hotel with good service, but be aware if you are foreigner and you come to check in late at night the is good chance if you don’t speak Russian or Kazakh there will be some language difficulties
I'm very apreciated about the Tourist Hotel service for cleaning my room and breakfast at bed ;0) My room had brand new interier. So quiet place with nice view and lot of space for rest and living.
Very nice people working at the hotel. In the process of a complete renovation. Would recommend if passing through shymkent.
I really appreciate to Miss Louisa
Don't look outside because its a old property but they have completely upgraded the rooms, overall average experience with value for money
Certainly, Medeo - the best hotel in Kostanay. Wonderful service, comfortable bed, excellent Breakfast. Not how much inferior to the quality of services provided of well-known network hotels. The rooms are huge.
Hotel complex "Medeu" is located in the heart of Kostanay. The complex consists of hotel, restaurant, VIP room, sauna. Close to us are all important business, cultural and administrative centers of the city.
This gostinic. Complex, where every detail is carefully refined pure! Always on the tables of fresh delicate roses! PTS. Polite and alert staff!
Clean and comfortable. 4 stars certainly does not pull, but it is gorgeous. Expensive cafe. The absolute lack of sound insulation.
Great place. All on the level! Head room is clean, Breakfast is excellent. Perhaps the only decent hotel in the city of Kustanai.
Gorgeous place . Service at the highest level. Loved it.
The location is also very good, you can walk to many attractions, and the opera house is just across the street, which is convenient for watching an opera at night. The swimming pool requires an additional fee to use
I feel safe when buying and happy when using them. There are many varieties of things and they are very complete. It is cost-effective, convenient, and affordable. Overall, I give a good review
I am too lazy to write about every product, so I wrote this paragraph. This is the Nth time I buy things online. The things are cheap and of good quality. They are good value for money
The room was very large, the bathroom was also large, and the stay was very comfortable
Great size room and amazing location. Breakfast was okay
It was good stay. We had all to have relaxing weekend. Breakfast was delicious with a lot of options. Personal was polite and helpful