My stay at Hampton by Hilton Astana Triumphal Arch was a delightful surprise! The hotel's modern and clean rooms provided the perfect sanctuary after long days of exploring Astana
Everything was great. Friendly staff, comfortable beds, good soundproofing, no noise from the neighbors, and a convenient location
The service staffs are excellent as very attentive. The location is nearby to restaurants and mini marts. The room is clean with air conditioning. I will definitely come back to this hotel staying.
The amenities are nice and new, breakfast was delicious, but coffee had no taste😅 The location is brilliant if you want to stay close to the city center and avoid traffic jam
Great hotel for travelers wanting to visit the EXPO center as it’s only 15mins walking distance.
Rooms are nice and clean plus staff were really courteous.
All is well and expected! The only thing would be Hilton Honors Members has no special privileges! Hope you will change that! It’s closed to the mosque.
The bathtub was clogged and limited supply of toilet paper, napkins was provided, be prepared to request more from the reception if you are ill or use more paper. Breakfast is buffet but with limited variety
The hotel was very clean, and the front desk had staff who spoke Chinese, English, and Russian. The breakfast selection was extensive. It was a very large hotel with excellent soundproofing
Fitness center and access to the swimming pool and saunas was included. Breakfast was amazing and if you would like to have lunch and dinner it could be done in hotel
A good place to stay right in the centre of the city. Baiterek, Moskva business centre and ministerial building are in 5 min walk. The room was clean and spacious, all necessities in the room
Very quiet modern 5 star hotel with all the amenities!
Would like to say special thank you to all the staff for comfortable stay. Everything that we needed was a phone call away
We had an amazing 4 nights stay at Beijing Palace. Place is conveniently located in the center of the city
Breakfast huge and tasty, there is everything, even common quail eggs…
Rooms big and have nice views to city or mountais. Pool not big but enough good, sauna just separate in mans and womans changing rooms
Kate was welcoming and
informative upon check in. Guest service staff Malika gave us attentive care throughout our stay and accommodated our preferences, which truly enhanced our experience in the country
Facilities: very new, very complete
Hygiene: quite clean
Environment: very convenient transportation
Service: very good service attitude, very thoughtful
Our stay at Ritz-Carlton Almaty was exceptional, in fact our fav part of the city as tourists. The best part was the warm service from the staff, in particular thanks to Yekaterina (Kate), Malika, and concierge lady
Snow-capped mountains framed the landscape, offering a mesmerizing backdrop that undoubtedly ranks among the best in Almaty. Will definitely come back here if we’re back in the city
Excellent hotel. The rooms are clean, regularly cleaned, everything you need is there. The staff are professionals. The reception staff is quick. Excellent restaurant.
Good espresso both in the morning from the coffee machine and in the evening in the restaurant from a cone, this happens very rarely
Staffs are very friendly and helpful. When making the booking at Trip, make sure to select the number of guest correctly.
It's decent, and it has a swimming pool.
The room is a bit small, and the facilities are decent. The bathroom is quite bright, and breakfast is good with fruits available. Overall, it's a good value-for-money option in Almaty.
Convenient location, rich breakfast, and a clean room.
Good rooms, clean, good layouts with different designs. Everything is in good working order and clean. Breakfast, restaurant, fitness, children's pool. Diverse and delicious buffet for breakfast
Nice hotel with comfortable bed and pillows. Indoor and outdoor pools, sauna and a restaurant. The hotel is I a very good location shops, banks,restaurants around.
Good hotel. The level is very good. Not ultra modern but very cozy. Breakfasts are very good. The rooms are spacious and clean. There is parking. Wi Fi. Near the sea. Gym. Sauna. Pools - indoor and outdoor.
Excellent hotel, everything is super. The room is excellent, everything you need is there. The hotel has a swimming pool.
Excellent hotel, not far from the sea. There are two swimming pools and a sauna. Attentive staff, everything is clean.
Unfortunately, the air conditioning didn't work and just heated the room on every setting, and some of the furnishings were a bit dated and had scratches. However, for the price, we would definitely come back
We were primarily interested in Covid safety. Everything is clean, the room is cleaned every morning, with a change of bed linen. Breakfast is delicious, buffet. All the staff are very polite
The breakfast was varied and delicious. The hotel is also very conveniently located, close to restaurants and attractions. I'd stay here again and highly recommend it to anyone visiting the area for business or leisure!
To my surprise, Andrey and Maga, hotel operation Managers came to my room to give a hand with my luggage. I had a feeling of care, security, safety and comfort, shortly I felt home away from home
The room is very good. I stayed there for the second time. It has a washing machine and a kitchen. It is my favorite hotel on this trip.
The room was clean, the layout was reasonable, and the service was excellent. I would stay here again next time.
This stay was a fantastic experience! The room was clean and comfortable, with a warm and elegant decor. The front desk and service staff were very welcoming, always greeting us with a smile
Cozy hotel with apartment rooms, very comfortable bed and pillows. There is everything, even a washing machine
Aktau, 130000, Kazahstan, Mangistauskaya oblast 🧭 Map
🌞 From seashore 1 min
Pool: Pool
Behind the hotel is the Caspian Sea, which is very close. The Caspian Sea is great and it is safe to go there at night! I don’t recommend going to the restaurant on the third floor of the hotel
The room is large and clean, the bed is comfortable. The breakfasts are delicious and varied; one day they even served sturgeon for breakfast. Upon arrival, we discovered a clogged drain
The room is large, the toilet is small, and there is no iron. It is very inconvenient to iron clothes when traveling on business!
Many waiters at the front desk did not speak English, only one did
After staying for several days, one day the room was not cleaned that day, so I went to the front desk to ask for water and toilet paper, and it took me three times before they were delivered
A beautiful hotel with a cozy lobby. Special thanks to the administrator, Akylzhan. The hotel has a sturgeon farm and a hall with a huge aquarium full of large sturgeon, four species
The hotel is in a great location 👍
The rooms are very clean.
The staff are all very friendly.
Best of all, it's spacious and the beautiful Caspian Sea is right in front of you!
This was our last stop hotel from the 5 Stans tour with Lupine Travel. This hotel is very spacious, Soviet like atmosphere with dark hardwood furniture. Water stations on every floor which was nice
WiFi is weird, go through the front desk. Don’t worry about taxi to the airport as they will order it for you 10 mins before departure. Walking distance to eating places
The location is good, there is a parking lot, and there are dense business districts around. The breakfast is average, and the price does not match the room facilities
The lobby and lounges on each floor have their own design and again have that old sovjet touch to it. Next to its history the location is definitely the best part of the hotel
Old Sovjet hotel with lots of history within its walls. It has definitely seen better days but its a cool hotel to stay in, although it seems to be a little empty
Its located in the heart of the city thus many important locations are nearby like the park mentioned before, the cathedral, bazar and bathhouse
The staff are caring, hospitable and cheerful, always going above and beyond for your needs. The breakfast merged variety with the best quality I've ever experienced in a hotel ever
My goodness was the room luxurious and stunning for their most basic one. Without a doubt, if you are coming to Astana, which you should, The St
Everything was on satisfactory level. Best hotel in the City, at my own option. Breakfasts are exquisite with a lot of choice
It looks beautiful! I think the view from the Windows on the promenade is wonderful.
I’m surprised to find such high end hotel in Kazakhstan. It was a pleasant stay.
This was by far the best hotel experience of my life. Regis is the embodiment of luxury and in Astana it is extremely good value for money in a majestic city that is truly a hidden gem
The spa and pool was a bonus! I gave it a four because I had to call the desk 3 or 4 times to request basic items like extra toilet paper and extra towels because no one cleaned the room when I had requested it on day 2 of our stay
This morning, the cleaning lady, seeing me going down with my big back for checking out, asked the hotel staff for assistance, and I was also allowed to use the pool (I had it for myself) after checking-out and before going to the airport
The pool in particular is huge and very much adapted for people who like swimming, with a smaller pool for children
I just spent one night at the Rixos Turkistan,and had a great experience. The rooms are large and clean. The hotel is connected with a small shopping centre with a supermarket. The spa and fitness centre are great
The staff are usually very friendly and you can easily find somebody with a very good command of English, which is not always a given in Kazakhstan
I disliked the fact that housekeeping kept the windows open that really killed one night for me as it was minus degree outside and I came back late from a business trip
view on a side is charming with all the mountains. breakfast reasonable but sometime when crowded you feel something missing on organization level
location is great ,just close to good area for walking ,finding coffee and restaurants
Overall nice stay but could work on their wifi which is poor
Everything is alright, I would recommend it.
This should not happen even though I approve of air circulation due to pandemic reasons. Fron desk staff was very friendly and helpful
It was -16 degrees Celsius outside, but the room was only 15 degrees and there was no underfloor heating. They eventually provided a heater, but I still couldn't sleep well at night
On the 14th floor in this place is a great meeting hall. This room hosts many conferences. Good ventilation, a high-speed Elevator, the scene in the hall.
Very average. The big plate chicken for breakfast was good, though. I think chain hotels are more reliable.
thank for the great service, i enjoyed staying in. Other costumer, please aware that swimming pool in B1 is additional charge
The room was very satisfying. The lovely staff member, Haziza, spoke Chinese which was very convenient. The room was also very clean. The surrounding amenities were also very convenient.
I liked everything. Nice and polite staff. The room is cozy and clean. Everything you need is there. Convenient location.
It clearly states check-in is after 2 PM, but they forced me to pay for an extra night because I arrived at 12 AM. What's the point? It feels like a scam. And then they demand check-out by 12 PM
The front desk staff were very friendly and English-speaking. The breakfast spread was quite generous. The hotel seemed to cater predominantly to Chinese guests
The hotel was excellent in every aspect. I wanted to extend my stay, but couldn't secure a reservation.
My only minor complaint is that it was a bit pricey; otherwise, everything was good
Knocking on their door to ask them to quiet down didn't work, and when I called the front desk to address it, they didn't seem to take it seriously. This severely disrupted my sleep
Swimming pool and other tried facilities ok. Our problem was that on Friday night on our floor was some kind of party. We had to leave early in the morning. Though the noise that woke us several times was not welcomed
Ertish has a multilingual staff, so English speakers will feel comfortable here. The decoration is elegant, the massage services are great, and the continental breakfast is nice
However, the water in my rooms was cold until I ran it for about 10 minutes. Despite that, I'd still recommend this hotel
The receptionist tried to put me in a smaller room but I was having none of it, and got a nice big corner room. Please note that their double rooms (495sqft) are 50% larger than their deluxe double rooms (336sqft)
Location is quite good, accessible easily to many places (river, beach, restaurants, etc. Personnel is polite and professional. I would recommend the hotel management; 1. To have better internet connection 2
I spent one night in this hotel. Reasonable prices, great staff, nice bar. I understand there is also spa but haven’t had time to check it out
Facilities: Complete facilities, relatively old
Health: good
Environment: There is a supermarket on the right when you go out
The service was excellent
The lake is frozen, and the traffic flowing back and forth on the bridge and the ice under the bridge form a beautiful scenery
So, the point is the hotel is fully booked OR there are rooms extra?
Secondly, we had an odd feeling at the hotel, we stayed 2 nights and the staff barely greeted the guests. They were chatting amongst themselves
The service attitude is OK, the hotel lobby environment is OK, but the room is average
But then she came back to us after 5mins and said if we agreed to pay 50% extra retail price for the room, she would tell her colleague to prepare a room for us
Overall, the room was spacious for 3 and the view from our room is very nice but we will not come back to Radisson in Astana
Beautiful place to stay. Very clean. Friendly staff. Yhe beautiful pool and jacuzzi.
I loved Baku. People were very friendly. Prices were very reasonable.
Alyia the receptionist in this hotel was one of the best. She always went out of her way to help me. She is a big asset for the this stablishment!
Complete conference facilities: Astana Zor Hotel has multiple conference rooms of different sizes, equipped with advanced audio and projection equipment, suitable for holding various business meetings and events
The room is OK, but a little off
Good hotel. Perhaps 3 stars. Very supportive and cordial staff. Halal food. Good breakfast. Rooms could be a bit better especially mattresses. The location is good. Around $50 per night which was very reasonable.
It's a good hotel, but the room smells very bad. I don't know why.
A nice and modern hotel with comfortable beds and a clean room and bathroom. We enjoyed the breakfast — it was tasty, though slightly on the expensive side
Front desk staffs are very helpful and friendly. The room is clean and nice.
Nice hotel near the city center. Polite staff and pleasant interior.
The swimming pool was also lovely and added to the relaxing atmosphere
Very close to the city center, great location.
2 things - (1) should have fly screen, to avoid mosquito. Room can be quite warm even in late November. (2) Stayed in different rooms on different week. Both times, the bar fridge isn’t cold
The best thing is a gym adjacent to the hotel with a swimming pool, machines and a sauna. Breakfast and food offer for dinner in the restaurant downstairs is nice overall as well. Rooms are standard but comfortable
I really enjoyed going to the indoor pool and sauna. On the way there’s amazing art 🖼️ work displayed. Also, a grand piano in the lobby for guests made for some soothing sounds 🎶 ☺️
Reception (Roman, Alex & Victoria) were super helpful during our 3wk stay. The food was good & reasonably priced. Aidana took good care of our appetites. Management checked on how we were doing regularly
The rooms are relatively small but big enough, clean and comfy. The room had a fridge but no coffee maker 😱. Room service was always prompt in coming to the rescue getting me my caffeine fix ☕️
Upon arrival very early in the day & after flying for twenty-plus hours our rooms weren’t ready so not off to a good start. They did get us into rooms within the following hour- problem solved
The only thing is that aircon is noisy but can be disconnected. An excellent experience overall!
Aktau, 130000, Kazahstan, Mangistauskaya oblast 🧭 Map
🌞 From seashore 10 min
Pool: Pool
I also liked the recreation area, all the saunas, showers and hamam are functioning, a wet steam room with essential oils, a phytobar, there is also a good bar-restaurant and a gym, showers and a locker room are equipped with everything you need, there is a jacuzzi in the pool, enough sun loungers and tables
From the wishes: in the spa and pool area I would like unobtrusive background music, live plants, a dispenser with drinking water (after all, five stars, why bother) and a centrifuge for wringing out a swimsuit in the locker room
Very helpful and friendly staff, plus the swimming pool and sauna was a nice add on and the temperature in the pool was great. I liked the location of the hotel It was near the beach
We lived in two adjacent standard rooms on the 5th floor at the "family" rate, it is cheaper, the bathroom is equipped with good plumbing, cleaning is scheduled on time, the rooms have air conditioners and working Wi-Fi, thoughtful lighting, convenient storage places for things and bags, a full-length mirror, albeit outdated, but high-quality furniture and textiles
Bathrobes, slippers and hygiene supplies are available. Food - breakfast is included, tasty and varied, lunch in the form of a business lunch exceeded our expectations, thanks to the cooks and administrators
Common areas: corridors, toilets, halls, elevators correspond to the level, clean and well-kept. The staff is polite and responsive, drinking bottled water is replenished and included in the room rate
The hotel is in a good location, room is clean abit smaller than when i stayed in holiday inn express but still able to put 2 luggages in the room. The breakfast spread is very good. Plenty of food to keep you full
I was in in Oct 2025, it was only half full when i went for breakfast (i stayed for 2 nights). Breakfast is served 7am to 10am. Just be smart about the timing if you feel the hotel is full
The dining area is abit small but there is still enough tables to serve at least 30 people. I think others who complaint about this probbaly came during summer or peak season
Also i took picture of the aircond because someone else also mentioned, the aircond light is bright which is true. And we could not switch it off since it was not the original remote controller
Very satisfied! Although it looks a bit dated, it's clean, well-equipped, and has a strong Soviet feel. The hotel food is plentiful, and transportation is convenient, with excellent bus connections right outside
This hotel has a fantastic ambiance with a strong Russian flair. Breakfast every morning was a real treat. The room was very quiet and the heating was excellent