5 star hotels in Phuket

The hotel is great and well designed and maintained There is a renovation going on in some areas which might be a bit uncomfortable but they are doing their best to accomodate guests through it There is no early check in. you will get in your room by 3:00 if it is busy. I asked for late checkout several times which was also hard to get due to occupancy. Restaurant staff, security guys at the entrance...

Fantastic stay with the family. Nice hotel. One of the best breakfast that I ever had in Phuket.

I had such a wonderful stay at Pullman Phuket Panwa Beach Resort. From the moment I arrived, the staff made me feel welcome with their warm smiles and attentive service. The resort itself is tucked away in a peaceful part of Cape Panwa, which was perfect for me since I wanted to relax away from the busy tourist spots.

The hotel is at a nice beach but not connected to any other bars at the beach. The beach has no other restaurant or bars. It is quiet and perfect place to relax. No nightlife at all. A massage and pharmacy is direct across the street and some restaurants. We just stayed one night as planned.

The seaview was breathtaking and two thumbs up for the in house amenities. Quite a variety for the buffet breakfast. I love the hotel environmental sustainability policy.

A Wonderful Stay at Pullman Phuket Panwa 🌴🌊 I recently had the chance to stay at Pullman Phuket Panwa for 4 days and 3 nights, and it was truly impressive in every way. If you’re looking for privacy, relaxation, and warm hospitality, this is one of the best places to stay in Phuket. From the moment I arrived, the staff made me feel welcome. Special thanks to K. Micky at reception, who gave excellent...

In March 2025, 50 of our closest family and friends watched us get married at the Cape Panwa Hotel - and we had the time of our lives. We chose this resort because it combines luxury with that authentically Thai down-to-earth vibe. If you prefer western, modern and sleek it’s not for you but we loved the fact that it was rustic and charming. The food, drinks and views were absolutely amazing on the...

Lovely 5 night stay in this hotel, although we'd rate it more 4 star than the 5 advertised. Great clean rooms but lacking enough tea (no English breakfast tea) and coffee in the room. Bring your own if you're staying here or go to the 7/11. Surely 5 star would supply enough? The cost of the drinks is a problem if you're looking at Thailand prices for comparison. Every drink is charged a 10% service...

Loved our break here! Especially loved our 2 bed villa with private pool, for a chill during the morning and into the afternoon. The lady looking after our room did a great job of keeping it clean and fresh. She was also great fun and generally lovely. Awesome at folding our towel into an Elephant! :-) After breakfast (we did B&B, which I’d recommend) and some morning pool time, we’d head down to...

I stayed here with my friends, looking for a place to relax. The breakfast buffet was excellent, with a wide variety of Western and Thai dishes, plus a few Chinese options. Thai dishes like Tom Yum noodles, wonton noodles, and barbecue pork rice were freshly prepared right in front of us, and the menu changed daily. Everything was delicious, and the staff were always polite and attentive. The only...

I recently stayed at Cape Panwa Hotel in Phuket and had a truly relaxing experience. The location is absolutely perfect — surrounded by beautiful nature and offering stunning views. My room had a breathtaking sea view. There’s also a good choice of restaurants on-site. The beach is calm and wave-free, making it ideal for peaceful swimming and unwinding. Overall, a great place to relax and recharge

Due to persistent webpage errors, I haven't been able to rate my stay. But I must find a way to let you know that my rating would be "very bad" and "sad," and I will make every effort to do so—whether through the system review or by contacting headquarters directly. Starting with the service: I was deeply disappointed by the inefficiency. On the first day of my stay (the 15th), I noticed a drainage...

Excellent service! Almost every suite comes with a private pool, and they even prepared a turndown service for my birthday.

The villa with the pool was itself very beautiful and nice. Everything was clean and ready to go well stocked up. The breakfast options were very good offering a wide variety for all eaters. However, the service was not great at all we were told one thing but another would happen and we were charged extra before we left which was very unfair. The service from some managers was also very rude. Apart...

Hôtel is tired upholstery is stained in lobby and other areas. our room was tired grout needing replaced - some tiles on the floor chipped and generally needing updated. Bathroom is tiny - room was spacious. Check in took an hour or more- the hotel is a maze with at least 3 lobbies - staff were friendly and the views were spectacular but that apart we were very disappointed and would not recommend...

Staff tried their hardest but was obviously understaffed. Cars took 30 minutes to take us from the room to reception. This was made even worse that they didn’t allow taxis to take us directly to the rooms.

Everything is just perfect, The only down thing is that sometimes you need to wait for some time for the bus to take you to the room.

I like this hotel in every detail.

the resort is a bit old, nice view

Hotel good, room decent size and clean. Floors in lobby and surrounds need cleaning. Table in Talay had dirty ashtray and rubbish for hours nobody came to clean. Steps in pool very slippery. Food was average two nights it was cold. Hotel is too far away from other restaurants. Breakfast was plenty of variety. Great views

This hotel is nestled in the mountains, so while it's not the most convenient to get to, it offers a peaceful retreat. The staff are great, and the overall facilities are good. I highly recommend the Pad Thai at the Talay restaurant in the lobby – it was the best I had on this trip out of three different places! The sea view from the room is beautiful. My only minor complaints are that the AC can only...

It was a great place for holiday at Phuket, sea view from the room is awesome!!

Everything was amazing! The staff were incredibly friendly and welcoming, and they really made sure our stay was memorable. A big thank you to Afan and the entire team for the wonderful hospitality. We were genuinely impressed with everyone from the gardener to all the team members who took such good care of us. We’ll definitely come back in the future and recommend this hotel to our friends and family

Good..nice hotel..staff freindly..everything perfect

Angsana Laguna Phuket exceeded all expectations. It’s a true luxury escape that offers a perfect blend of relaxation, adventure, and natural beauty. Whether you’re looking to indulge in spa treatments, enjoy a variety of activities, or simply unwind by the beach, this resort has it all. Highly recommend for anyone seeking a peaceful, luxurious getaway. The service also was very nice. What really stood...

I had a wonderful stay at this hotel. The room was clean, comfortable, and well maintained. The staff were friendly, welcoming, and always ready to help with any questions or requests. The location was also very convenient, with easy access to nearby attractions, restaurants, and transportation. The facilities were excellent, and the overall atmosphere of the hotel was relaxing and enjoyable. I especially...

⭐⭐⭐⭐⭐ We had an absolutely fantastic stay at Angsana Laguna Phuket. From the moment we arrived, the staff were incredibly kind, welcoming and attentive – nothing ever felt like too much trouble. The service throughout our stay was genuinely warm and professional. The rooms were spotless and beautifully maintained. You can really tell they take pride in cleanliness and comfort, which made it easy...

We have stayed at some top end resorts in Phuket in the past, and we were blown away by how amazing our experience was at Angsana. Everyone was so friendly and helpful, especially Victor the concierge! But the whole staff was fantastic and made us feel right at home, which is amazing considering the size of the property. The property itself was great. There was always a crew around, touching up...

Here’s a Google Reviews–style version (clear, concise, and easy to read): ⸻ ⭐️⭐️⭐️⭐️⭐️ Excellent stay at Angsana We’ve just stayed at Angsana for the last 10 days and moved to another place and already miss Angsana as we felt totally spoilt and treated Like VIPs Friendly and polite staff who were always happy to help. Breakfast was very good with plenty of choice for different nationalities. Pool...

It was a total holiday adventure staying at Angsana Laguna Phuket. Lots of activities to do for the family. We loved the breakfast buffet option at the Market Place. Amenities available is amazing, lots of nice spots for photos, and the beach is just a few minutes walk. But the best experience are the friendly and hardworking staff. We hope to come back again to this amazing place. Thank you for making...

The room is spacious, clean, and very comfortable, with a stunning sea view that you can enjoy right from the bed and balcony. Waking up to the ocean view was truly relaxing. The location is great — not far from Patong, so it’s convenient to travel around, yet still quiet and peaceful. The swimming pool area is beautiful and well designed, with plenty of space to relax and enjoy the view. The atmosphere...

We had the best stay. Cleaners were amazing. Cleaned every single day and changed our towels everyday. With a smile! Service was great, whenever we needed anything or had any questions they were there to help straight away. We already knew the location wasn’t right by the beach and town centre. But that didn’t bother us as we like to walk around places :) overall our stay was incredible. We would ...

Highly recommend Kalima Resort and Spa in Phuket. From the moment we arrived the amazing staff exceeded our expectations. Service was exceptional and could not thank staff enough for an unforgettable holiday. The rooms are beautiful, very clean and spacious with stunning views. Heaps of fantastic restaurants to choose from and the spa is a must. We also enjoyed the onsite activities as there’s loads...

We would like to give our highest possible praise to the incredible housekeeping staff at this hotel, especially Nue Fon and S. Lee. Their level of professionalism, competence, and dedication is truly outstanding and far beyond what one would normally expect. The cleanliness they maintain is absolutely impeccable — every detail is taken care of with precision, consistency, and great pride in their...

Wow wow wow what can I say to do this superb hotel justice. What an incredible experience we have had during our stay at the kalima resort and spa. The staff are friendly, welcoming and always so smiley. The pool has amazing views, we watched the sunset multiple times with was a nice way to end the days. Sunloungers get busy, noticed a few people putting towels down before breakfast but you get that...

We stayed 2 nights at the private pool villa. Everything was great, especially the breakfast! Friendly and staff with smiles and efficiency! However, there were too many natural creatures during our stay. Since the room were built on the mountain, it is not surprising to see them. But we found some bedbugs on the bed…

Fabulous experience! First time in Phuket and Diamond Cliff was more than I could have dreamed. Beautiful room (we had Spa room with ocean view), friendly and helpful staff, great facilities and amenities. Definitely worth the price, and the location is walkable to town, but light years away from the craziness of downtown.

We are just back from a fabulous Two week stay at Diamond Cliff. The Hotel is situated high up off a busy road opposite the beach & just a short walk from the main promenade. It does have a steep driveway leading up to the main reception which then continues up to the higher rooms with many steps and walkways which will be most challenging for those of the older generations or those who have walking...

Both me and my wife stayed at Diamond Cliff resort in Phuket for a week. This was our first visit to Phuket and thoroughly enjoyed our stay. Location of the Hotel is very good facing the beach. The slight inconvenience is that rooms and the dining halls along with the swimming pools ate situated uphill which makes walking little strenuous. However the resort provides a courtesy transport every...

We had a fantastic stay at this wonderful resort! We actually visited 25 years ago, and it was such a special experience that we always wanted to come back. Now, after all these years, we can truly say it is still just as amazing — if not even better! The resort is beautiful, well-maintained, and offers everything you need for a relaxing and enjoyable vacation. The atmosphere is perfect for unwinding...

We were having the greatest time. We even got engaged here. :-) The staff was super friendly. The atmosphere was calm and relaxing. Breakfast has everything you need (and more) at top quality. The rooms (we had a standard room with ocean view, Room #2209) are comfortable and of good standard. Our cleaning lady, Ann, did a great job as well. Thank you for everything. We will come back.

The structure is beautiful and very big. You have two pools and we had a deluxe suite with Jacuzzi and sea view which was stunning. The breakfast is good but unfortunately they do not have soy milk and even if I requested they did not provide me soy milk which I guess is a normal and common request for who cannot drink cow milk. That was a little disappointing. What was nice it has been the service...

The atmosphere was amazing, and we were truly impressed. Nuy took great care of us throughout our visit, paying attention to every detail. She was very professional in recommending both the food and drinks, and even helped us take beautiful photos. Guy and Rong cocktails were excellent and delicious. The food was beautifully presented, full of flavor, and very reasonably priced. the entire team for...

Appreciate their hospitality I went to rooftop bar to redeeem my welcome drink. New, Nuy, and Guy were very attentive, kind, and serve us with lovely smile. They quickly prepared our table outdoor since it was rainy before.. The non alcoholic drink was a bit too sweet for my liking but you really can enjoy city light/ phuket from above. Chef ronnaporn also made some delicious meals.

The atmosphere was amazing, with a beautiful view of Phuket and a very relaxing vibe, perfect for enjoying a drink in the evening. What made the experience truly special was the excellent service from the staff. Jojoe, Nuy, New, and Kenneth were incredibly welcoming, attentive, and professional. They made sure everything was perfect and created such a friendly and comfortable environment. Their hospitality...

The rooftop bar at Novotel Phuket City Phokeethra is a lovely spot to enjoy drinks with a view. Located high above Phuket Town, the bar offers sweeping panoramic views across the city and toward the Andaman Sea, making it a great place to unwind in the evening.  The atmosphere is relaxed and perfect for sunset drinks. Watching the sky slowly change colours while the city lights begin to appear below...

I would like to sincerely thank P’ Rong, Nui, and Chef Beer for such a wonderful experience. The drinks were absolutely delicious, perfectly balanced, and beautifully presented. You can truly taste the care and passion in every glass. What impressed me even more was the excellent service — warm, attentive, and genuinely friendly throughout my visit. Everyone made me feel very welcome and well taken...

Nice hotel and nice service in Old Town Phuket area

It’s good to have bathtub , but the bathtub height is high. Overall is goo

Only stayed for 2 nights, the rooms are clean and modern. There are 2 nice pools with good relaxing spots besides the pools, however, I didn't have time to use them. Breakfast was good. I did not experience much noise during night time.

Very quiet despite the location, right in the middle of patong... easy to walk everywhere. Good service , provide shower and towel even though after the check out.. variety of breakfast items...

The hotel was okay otherwise, but the power outlet was broken and damaged my laptop charger.

The hotel's location is perfect, just a short walk to the beach, offering a comfortable and relaxing atmosphere. It's also very convenient for getting around, whether you're calling a taxi or heading out. This place is highly recommended for anyone looking to relax, unwind, or enjoy the sea views! 👍

The location is good , new and clean Bring cash for the deposit However, the procedure of getting towel in Swimming Pool is a little bit trouble, you have to get a card to get a towel, and when you return a towel, you have get back card from the pool side bar and return to the reception.

Full marks! Trip.com should recommend more hotels like this one to guests!!! Sindee, the Chinese staff member working at Avista, is simply a living advertisement for this hotel. She truly brings a touch of home and a warm smile to Phuket, and her service is absolutely excellent!!! The hotel's sea view is truly amazing, offering a wide and open vista of Karon. The hotel pool is a big plus; there are...

Much better than the Banyan Tree I stayed at before. Accor Group never disappoints! They even called in the evening to check if everything was okay and if I was enjoying myself, and if there was anything I wanted for breakfast that I hadn't gotten yet. The Chinese lady at the front desk, from Shenzhen, was lovely and made me feel right at home.

This hotel is a small, charming gem located in the southern part of Karon Beach. It's well-equipped with all the necessary amenities and the rooms are spacious and comfortable. The beach is just a short walk downhill and across the road, and there's a 7-Eleven within walking distance as well. The front desk offers Chinese-speaking staff, and you can easily communicate with other staff members using...

They upgraded our room for free this time, which was fantastic! Everyone was super friendly, and the breakfast spread was great. There were mostly Westerners during our stay, but they were very kind to us Chinese guests. Housekeeping was excellent; they even folded towels into little animals. The only minor downside was that the room didn't have a comb, but we had brought our own anyway.

Contrary to some reviews, it wasn't as humid as I expected, and I didn't experience any discrimination. We arrived quite late, but the front desk had welcome tea ready and gave us a thorough introduction to the hotel, which was very welcoming. The hotel itself was quite comfortable. This time, we brought a disposable filter shower head, and after using it for a week, it confirmed that the water quality...

We've loved our stay at Avista Grande. The sea is close, hotel is quiet, design is good, food is tasty and various. Zero complains.

Aside from the poor soundproofing and being far from the beach, everything else was fine. Also, the hotel is located on a hillside, so taxis are reluctant to go up, making it very difficult to get a taxi, and the fare starts at 300 baht.

the hotel was great but since it is located on the hill, it was VERY hard to get a grab/taxi. initially we planned to rent a motorcycle but the road from the hotel to patong area is kinda dangerous, we decided to just use grab. we received complimentary room upgrade from the hotel which is so nice. staffs are overall very attentive but not really friendly.

The hotel's service was pretty good, with attention to detail. However, the facilities were a bit disappointing. When I tried to sleep, the lights wouldn't turn off, which was unfortunate and apparently a rare occurrence that required staff to fix. Also, when I checked out, I went to the restroom downstairs in the lobby, and I couldn't tell if the strong smell was ********* or cigarette smoke. They...

Very nice hotel! I will come back!

Beautiful hotel with nice views, polite staffs

1. The location is quite remote in the mountains, which is inconvenient. 2. The Deluxe Room has very poor lighting due to major obstructions in front. The bedsheets and blankets were damp, and the bedside pendant lights were dusty. While showering, a tile even fell off the wall. The room lighting was dim overall, and the bathtub on the balcony looked old and uninviting—I had no desire to use it. 3...

I loved this hotel and thier staff. Service was amazing. I recommend this hotel to all and I will be back as well.

The location is amazing, right in front of the beach, so we could fully enjoy the resort atmosphere throughout our stay. The room and facilities were very clean, and the staff were friendly and attentive, which made us feel comfortable at all times. The amenities were also excellent, especially the pool and common areas where we found ourselves spending a lot of time. It’s a perfect hotel for couples...

The location isn't great, it's quite out of the way. Breakfast was alright, and the surrounding area is convenient. I wouldn't stay here again.

Bed bugs in room 5303 Nice little hotel with good breakfast, beach bar & food.

The hotel has a beach front, but the beach is not suitable for swimming. The location feels a bit isolated and far from shops and restaurants. The room could have been cleaner, as there was hair on the floor. On a positive note, the views around in the hotel are nice.

Pretty good, excellent value for money. The price is relatively cheap, but the location is a bit out of the way and the room is a little small. Overall, I'm satisfied.

My wife and I had a 3-day stay at this resort, and it was absolutely worth the money. The location is perfect, with a 7-Eleven just opposite the hotel, easy access to the beach, and all major attractions nearby. From check-in to check-out, everything went smoothly without any hassle. The staff members were extremely helpful and friendly, and the room service was excellent. Their hospitality truly...

Great location, room was spacious and clean, hotel restaurant food has good portions and clean pool, literally enjoyed my stay

Like to share about this hotel an experience with you , in a wards that is Excellent. Recommend you and all of you . Thanks

Hasiyoh she was very nice very helpful All staff very nice i will booking again

Could have told us at time of booking that they will only have a banquet available, so there was no food available no room service and could not get a drink, very disappointed

Nice quaint little hotel with large swimming pool. Cozy bedroom but infrastructure is generally old with old technology. Purely location wise in Patong it is a great place! It is right on Patong beach north end. However the service is very poor. The lady with the glasses at the reception talks with an authority that undermines guests and she refused to check us out until she made sure the staff checked...

Nice serene place. Great for couples or families. Not recommender for solo travellers for sure. Excellent service. Prompt buggy service 24/7 to anywhere in hotel.

The service was good, but the facilities were old and the location was a bit out of the way. However, the in-hotel service was excellent.

The hotel is located on a cliffside with nice views, but it's inconvenient to get to.

The resort is a little bit secluded but near to Phuket Old Town. Like other Westin, Westin Siray Bay also has many healthy lifestyle activities available for the guests such as yoga sessions, a fully equipped fitness studio, three outdoor swimming pools, and a range of water sports and wellness programs. The hotel is old but well-maintained, with rooms that are spacious and offer stunning sea views...

Great hotel and good price. Friendly staffs, welcome drink and good room with pretty nice views . No regrets 😁

The view was quite nice, but overall the hotel facilities are very old. The location is also inconvenient — it takes about 15 minutes just to get to the town, without any convenience store in walking distance. The bathroom was disappointing: the walls had mold, the floor had dents, and the water flow was very slow. Even after reporting the issues to the front desk, nothing really improved. Unfortunately...

We had an amazing experience. The high tea was absolutely superb. We visit England often and have enjoyed many high teas there, but we have never had one as good as this. There was an incredible variety of desserts, along with delicious sandwiches such as club sandwiches, salmon, and crab. The tea selection was fantastic, and they also offered coffee and many other options. We made our reservation...

This is the best resort we have ever stayed at. Everything feels so luxe, from the rooms, the pools, the service to the buffet breaky! When we arrived, we were greeted with smiles, cold towels and a welcome drink. We were given a free room upgrade (the BEST surprise)! Everyday we talk about how incredible this resort is. We actually cancelled our next accommodation and extended our stay here instead...

We stayed at this hotel in Bang Tao and overall had a very good experience. The rooms were spacious, clean, and comfortable. The beds were good and the overall maintenance level was solid. One important thing to note is that there is no elevator to the rooms. We were on the third floor, which can be inconvenient if you have strollers, heavy luggage, or when going up and down from the pool. Breakfast...

Loved our stay in Amora. Stayed for 6 nights with 3.5 yo baby. Pool area was fun in the afternoon. My son was having fun while we enjoyed happy hour at the pool with the drinks. Beach area is nice but all first three lines of sunbeds are occupied by 8-8:30am. Has good natural shade under the trees. A few places to take shakes, corn, drinks, massage. Everything is convenient. Breakfasts are great and...

We loved our time here. The staff are very attentive and friendly. A relaxed vibe. Food is really good and we are surprised less people dine inhiuse! Great beach access and water so warm. Pools are both fab. Good location. And Faii and Maxim were our best ever waiters!!!

hotel has designated beach area, very seldom hotel has this! Only just 20m walk distance to local restaurants n convenient store n pharmacy! 16-17km to airport, old town…

We had an amazing stay at Oceanfront Beach Resort! The facilities are amazing🙌🏼Saw someone write about outsiders taking up sunbeds, but we didn’t see anything like this.. there was always a free sunbed even though we stayed in high season. View from the pool is the best!! Staff was exceptional, helped us with everything we needed. I will have to say, when we arrived they had written «happy honeymoon...

We had a truly relaxing and comfortable stay at Oceanfront Beach Resort. From the moment we arrived, the vibe was calm, peaceful, and perfect for unwinding. We stayed in a Premium Comfy Room with a bathtub and balcony, and it exceeded our expectations. The room was very spacious with ample storage and all the necessary amenities provided. The bathtub was surprisingly big — perfect for a couple to relax...

Amazing hotel with a breathtaking room view. The service was excellent and the in-room facilities were perfect and comfortable. The pool area was beautiful and very relaxing. The best part of our stay was the kids’ nursery — fully equipped, clean, and very welcoming. The staff were incredibly kind and caring with my child. He was always happy and excited to go there. Special thanks to Mia and Tena...

This was a very very good hotel in the Patong area and I would definitely recommend staying there if you want a balance between resort amenities, location near Patong/partying/the beach, and don't want to spend a ton of money. The rooms were very big, the pool was fantastic with a great view, and it was a very quiet and calm resort despite being so close to the party center of Patong. I also really...

I had an absolutely incredible stay at the Oceanfront Beach Resort! Food: The dining experience was phenomenal, with an extensive variety of both vegetarian and non-vegetarian options that catered to every palate. Every meal was a culinary delight! Rooms: The rooms were nothing short of spectacular—super luxurious with every amenity you could ask for. Location & View: The resort offers breathtaking...

Stayed here for 4 nights two weeks back. Enjoyable stay and very pleasent hotel. Excellent rooms and very nice buffet breakfast and on site cafe/rest with good value meals. Great pool. Handy shuttle bus to town. The staff were nice - i knocked off one star only as communication was a bit restricted due to language issues. Of couse their English is nevertheless much better than my Thai!! I'd recommend...

This is my second stay at this hotel, so I'll give some honest feedback. On the first day, there were no face towels provided. I called the front desk and asked for a 'facial towel,' but they sent hand towels instead. Also, the shower door was a bit loose, so quite a bit of water would leak onto the bathroom floor when showering. And the soundproofing is really bad; when someone next door closes their...

The location is excellent next to Patong beach have a free shuttle bus to the town with free chocolate to eat nice staffs

Clean hotel with an excellent location, but it is not beachfront. The staff were friendly and helpful.

This hotel is huge, but it's exceptionally clean. It has a lot of character.

A Romantic Boutique Escape! "The Mövenpick Myth is the perfect romantic getaway in Phuket. We loved the stunning colonial-style design and the peaceful, high-end atmosphere. The lagoon pool is beautiful for a relaxing afternoon, and the daily 'Chocolate Hour' was such a sweet, unique highlight of our stay. It’s close enough to the Patong action to be convenient, but quiet enough to feel like our own...

Extremely satisfied with this hotel.

This hotel is located on Kamala Beach, which is relatively less crowded. We specifically chose it so we could spend a leisurely day lounging on the beach chairs. The overall service was pretty good too.

Great service, clean and modern rooms

It was alright. This room type has two floors, with a double bed on the first floor and another double bed on the second floor.

Overall, the hotel isn't particularly good value for money. The swim-up room cost 7500 for two nights, and the room wasn't very big. As other reviews mentioned, the water cleanliness was just average. I would have given the service five stars, as everyone was very enthusiastic, but when I checked in, I told the front desk staff member that I was an IHG member, and she completely ignored me. It was...

Booked a two-bedroom pool villa, but honestly, it wasn't really worth the price. The upstairs bedroom was just a very standard room. The breakfast at the Executive Lounge was beautifully presented and tasted good. There are evening performances by the beach. There's not much to do around the hotel, and no 7-Eleven, so we stayed within the hotel premises the entire time.

Great! The staff were very friendly and the environment was good. I'll definitely come back again.

Facilities: The hotel has limited facilities. I mainly stayed in the suite and didn't notice or see amenities like a gym. There was no doorman when we arrived, and the driver had to unload our luggage. Service: The breakfast selection was very limited, with only a few options, not comparable to five-star hotels in China. The restaurant staff's service was also mediocre. It was semi-buffet style, and...

Fantastic experience at the shore ! This place is a high end resort that is as close to paradise as you can get for couples. Special mention to the Thai restaurant which serves delicious and instagram-able food and the private chef dinner experience at the Kissing Point which was the highlight of our stay. Would recommend 100% and would love to go back asap !

Worth staying at least once. The scenery is absolutely stunning, though the breakfast selection isn't very extensive.

Facilities: The attention to detail is impressive, perfect for couples. I absolutely loved the heated pool. Hygiene: Clean and sanitary. Environment: The unobstructed sea view is incredibly beautiful. Service: Any issues I raised on the app were promptly addressed and resolved, which was excellent.

Excellent! They gave us the best room with an amazing view, and it was incredibly quiet – perfect for a couple's getaway. All the staff were lovely. The only downside was that breakfast wasn't great.

Everything was great – the unbeatable sea view and the incredibly warm and friendly staff.

This hotel exceeded my expectations. The villa was very spacious and impeccably clean. They also provide a wide range of amenities, so even if you forget something, it’s not an issue. I appreciated that housekeeping checked the pool water quality daily, which made me feel very comfortable using it. The turndown service was a lovely touch as well—they leave small gifts, which felt unique and thoughtful...

The hotel was better maintained than I expected. It's also very close to the beach, just a five-minute walk. The spa experience was decent. I tried the floating breakfast, and the portion was huge, perfect for photos. I also had dinner at two of their restaurants, and both were very good. The environment is lovely, with many kinds of birds and small animals. The stars were incredibly bright. The only...

Awesome experience, really great!

The service was really good, and the breakfast tasted great—better than some Banyan Tree resorts I've stayed at in China. The resort is right by the sea, offering stunning sunset views. The spa experience was also excellent. However, the rooms are quite old. The gaps under the doors are too big, so I spent a lot of time fighting mosquitoes at night. The hotel really needs to renovate. Also, while...

Is the best vacation ever!! I have the best time to relax and stay there. Also the have the bike you can use them 24/7 also the hotel is next to the beach you always can go any time. Also not far from the airport. What I like the most here is thai stuff they are so helpful and nice. Will be back again for sure 🤗🫶🏻

I had the opportunity to experience the spa at Banyan Tree for the first time, and it was truly amazing. I felt so relaxed from the moment I arrived. The spa reception team gave excellent recommendations for the program, which made the whole experience even better. Khun Venice and Khun Gift guided me through meditation and helped me relax deeply. I have never experienced a massage like this anywhere...