AtEase Phuket Patong in Patong
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Description
Hotel opened in 2017. In this hotel 154 rooms.
The distance to the nearest airport is 40 km.
Policies and conditions
- Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
Children up to and including 5 years old stay for free when using an existing bed.
People no matter the age stay for THB 1,400 per person per night when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay. - WiFi is available in the hotel rooms and is free of charge.
- Pets are not allowed.
- Free private parking is possible on site (reservation is not needed).
- Check in time: 14:00. Check out time: 12:00.
Services and facilities
- Air conditioning
- Smoking areas
- Currency exchange
- Smoke-free property
- Security guard
- Newspapers
- Ticket assistance
- Garden
- Television in lobby
- Terrace
- Fire Extinguisher
- Reception desk
- Non-smoking rooms
- Room service
- Family room
- Smoke Detector
- Cable TV
- TV
- Minibar
- Hairdryer
- Shower
- Wardrobe/Closet
- Bathrobe
- Slippers
- Toiletries
- Accessibility features
- Wheelchair Accessible
- Ironing
- Luggage storage
- Laundry
- Safe-deposit box
- Concierge services
- Dry-cleaning
- Luggage storage
- Wake-up service
- Telephone
- Bar
- Coffee/tea for guests
- Breakfast
- Restaurant
- Snack bar
- Bottled water
- Kettle
- Free Wi-Fi
- Airport transportation
- Transfer services
- German
- English
- French
- Multi-language staff
- Chinese
- Tour assistance
- Sun Deck
- Parking
- Parking nearby
- Swimming pool
- Indoor Pool
- Outdoor pool
- Pool facilities
- Next to the beach
- Transfer to the beach (free)
- Business center
- Fax and copy machine
- Meeting and presentation facilities
- Conference Hall
- Fitness facilities
- Gym
- Doctor
- Massage
- Spa
- First Aid Kit
- Babysitting and childcare
- Children's playground
- Children swimming pool
- Kids club
- Pets Not Allowed
The hotel is located on third line from the shore.
is located on the distance of 1690 m. It takes 25 minutes To the beach!
Street view
Video: MAI HOUSE Patong Hill SHA Plus, Patong Beach, Thailand
Map
Reviews
Room booked: Jacuzzi room. (7110)
Issues:
- No hot water (water was luke warm and took 20-30+ minutes to warm up (Luke warm only)
- Broken jacuzzi drain (got fixed)
- hair dryer did not plug in properly (kept popping off the wall)
- broken toilet seat (swivelled off centre when in use)
- Shower head holder was not adjustable. If you’re about 5 ft 7 you’ll be okay. Anyone who’s shorter would not be able to shower.
We stayed there for 3 nights haven’t had running hot water in the shower. (Sink taps have been working sporadically) We’ve had to call the technician every single night to check the shower - once the technician arrived, the water got a bit warmer after a 15+ min phone call from the hot water system room. But it was far from a hot shower. One night it took them more than a hour and 3 technician calls later, but it still wasn’t working. There is obviously an issue.
Not ideal for a 5 star hotel. It’s a basic necessity to have running hot water. Not impressed. I’ve never stayed at a hotel with hot water issues three nights in a row - you’d expect them to fix it on the first night. They didn’t offer us to switch rooms either which is a bit disappointing.
The resort and room itself is quite lovely - away from the hustle and bustle. Location wise - you have to get a taxi to get to Bangla Road. Service is good - people were helpful and friendly - but couldn’t fix the hot water problem. Buffet breakfast was okay - nothing spectacular. Decor was starting age in the rooms. Slight wear and tear. The lobby and the landscaping is lovely.
When we check out there was no acknowledgement of the hot water issue or offer to make up for the poor water system. When I brought it up they just said sorry for the inconvenience. Maybe we were just unlucky - hopefully it’s just the one and only room with the same problem.
Special mention to the Chef’s especially Nueng! First day I ordered bacon, and bamm he just remember my face, and got bacon every morning!!! The breakfast was always a hit!!!! Amazing chefs! 👌🏾Stunning views!
Thank you for having us, deffs recoomending to family and friends!!
⭐️⭐️⭐️⭐️⭐️
We were so satisfied that we changed our plan at another hotel just to stay at Fusion for our entire trip! (We originally planned to stay at 2 places).
The hotel is extremely clean and airy. While the location on the mountain takes a bit of time to get down to Patong Beach but the hotel conveniently offers a free shuttle bus every few hours, which was perfect.
The most impressive thing was the staff. Everyone – from reception, the service team, housekeeping, to the drivers and security – was super polite, friendly, and professional.
A special thank you to Chef Nueng - Party for taking such great care of us. This hotel truly contributed to making our vacation much more meaningful.
P/S: A small, funny minus point: the toilet spray is quite strong, it was "startling" me to use! 🤣
We will 100% recommend this to friends and will definitely come back if we get the chance to return to Phuket!
From the moment we arrived, the entire team—especially Dew, Toon, Bonnie, Aad, Maya, the Reception Team, and the wonderful main Chef—made us feel like family. Each one of them went above and beyond to make our stay memorable. Their smiles, kindness, and attentiveness made every day special.
We were in Phuket to celebrate my daughter’s birthday, and to our amazement, they surprised her not once but twice—with a lovely party and thoughtful gifts! The joy on her face and the effort put in by the staff truly touched our hearts. It’s rare to experience such genuine care and hospitality.
The property itself is gorgeous—spacious rooms, three beautiful swimming pools, a lively bar, and a kids' game area that kept our little ones entertained for hours. The breakfast spread was plentiful with delicious options, and the Chef personally ensured every meal was perfect.
Fusion Suites Phuket isn’t just a hotel; it’s a place where memories are made and hearts are warmed. Thank you, team, for making our family vacation so unforgettable. We can’t wait to come back again!
Every single staff member we met was super friendly. The room was also big enough for our baby to crawl around, which we really appreciated.
The only small thing is it would be nice to have a covered walkway between the lobby and the rooms—since it was rainy season, we sometimes got wet. But honestly, that’s just a tiny detail compared to how great everything else was.
It’s also a great place if you’re looking for peace and quiet. The location isn’t far from the beach, but it’s much calmer compared to the busy hotels right on the beachfront. Really recommended if you value privacy.
Overall, I’d give this stay 150% out of 100%. We loved it and would definitely come back!
Rooms -Stayed at the Grand Delux. Was lucky to get a partial Sea-View Room along with hills on the other side. Direct Sunset Views. Quiet rooms with awesome bedding. Complementary non-alcoholic mini bar replenished everyday. The attention to details is immaculate as they give you one of best coffee sachets ( strike coffee ) in the rooms. The decor is modern and comforting. Pure bliss.
Breakfast - Limited Options owing to low season + some renovations happening in their restaurant. But this didn't spoil the breakfast experience. The taste of every item they have is exemplary. Each of the items are prepared with a lot of heart. In my view, out of the 3 resorts we stayed around Phuket and Ao Nang ( all 3 being 4/5 stars ) the breakfast at Fusion Suites was the best.
Facilities and Service - Immaculate. Very clean property. Maintained regularly. Awesome swimming pool with multiple small waterfalls around. The View from open air pub Breeze is some of the best you will get in Phuket. We saw one of the best sunsets of our lives from here . The cocktails served near the pool and delectable. The staff are super friendly and are ready to go beyond their duties to help you. There are 6 free roundtrip shuttle options available to and from Patong Beach/Jungceylon Mall. From 10 am to 8 pm.
Location - According to me, the location was awesome. Being on top of the Patong Hill, you get the best views. Also, you have solitude that you look for especially if you are visiting as a couple. It takes you 10 Mins to reach the heart of Patong and 15-20 Mins to reach Bangla Wapking Street / Patong Beach. However, the only downside is if you miss the resort shuttle service, you will need to shell out 300-400 Baht one-way to go/return from Patong Beach area. On the flipside, if you have to go to Old Phuket Town / Central and West Phuket or travel to the airport , you save 15 Mins and some considerable money.
Fusion Suites really surpassed our expectations and I would highly recommend it to whoever is travelling to Phuket and planning to spend time near Patong Beach. Will definitely come back again
Most of the staff are good and polite.
The travel support lady, Tanya, is excellent and she should get a star.
It is a good hotel for a few-day stay, but not recommended for a long stay as they are missing basic hospitality ethics. We were about to give the highest rating after the 2-day stay, but things changed after the 2nd day. Issues are,
1. Despite keeping the notice on the bed and informing front office staff and housekeeping the bed linens were never changed during our 7-day stay. They pretend as if they have changed by arranging them nicely but in reality, they do not. We have noticed a few spots of marker pen marks on the linen from the first day to the last day.
2. The bathroom was not cleaned well - only re-filling is done that also after reminding. We have noticed this by seeing a tissue on the floor for 5 days in the bathroom. We just observed it to see whether they were cleaning or not.
3. Room service is over by 10 pm.
4. Swimming Pool closing in between usage for cleaning and maintenance - they should have done it during closing hours instead of opening hours. Though we asked for front-of-house support, Engineering carried out their work.
5. The buffet was almost the same for 7 days- but this is fine as there were some changes.
We felt like we were being cheated. Though looks clean it is not really.
POIs near hotel
Frequently asked questions about AtEase Phuket Patong
How much does it cost to stay at AtEase Phuket Patong?
The cost of staying in AtEase Phuket Patong depends on the dates, rates, number of guests and other conditions. The minimum estimated price is 56 USD. Enter your dates to see the exact offer prices.
Is it far from AtEase Phuket Patong to the nearest beach?
It takes 25 minutes to reach to the nearest beach.
What are the check-in and check-out times at AtEase Phuket Patong?
Check-in at AtEase Phuket Patong is possible from 14:00, check-out is until 12:00.
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Hotel prices for: July - August 2026 calendar
The average hotel price this month is 68 USD The best time to book is July 3, with rates starting from 56 USD























































































