Besqaynar, Oi-Qaragai gorge, Ile Alatau (60 min from centre) 🧭 Map
We had a wonderful stay at Oi‑Qaragai Mountain Resort. The yurt was comfortable, clean, and full of character, beautifully combining traditional style with modern comfort
We stayed in a treehouse, which was small but very cozy. The bed was comfortable, and the linens were clean. It had everything we needed (fridge, TV, hairdryer, electric heater, shower amenities)
The resort is beautifully situated within a nature reserve, with lovely grounds and lighting… it felt like we were in the Alps… truly a fairytale! The Wi-Fi was excellent throughout the property
We stayed in a yurt, which was very comfortable and warm for November, and the breakfasts were wonderfully delicious. There are also places to walk around and explore
Breakfast was superb, everything was fresh and delicious, they even served sparkling wine. Highly recommend! We had a wonderful time!
Staying surrounded by the mountains made the experience truly unique and relaxing. Special thanks to Zakir for his excellent service
Great hotel. Wonderful breakfast buffet, one of the best hotel gyms I've ever used, and it even had a sauna.
😷 Because people don't take care of themselves and their loved ones, they infect other people 😡. Thanks to the hotel administration for giving us the opportunity to be treated in the best conditions! 💪 Thank you!!!
Good location, about 5 minutes walk to subway station and a few bus stands nearby. The only drawback for this hotel is the bed, pillow and blanket are too old and thin.
Very convenient, close to the subway station.
The room was tiny, and the bed was incredibly narrow, only 0. The bathroom faucet was also difficult to use, and the decor was dated, reminding me of an old-fashioned motel back home, maybe even worse
Clean, cozy, cleaning every day! Upon returning from breakfast, the room was cleaned, towels and bed linen were clean. The buffet in the morning is also excellent, breakfast for every taste! Definitely, we recommend it!
Almaty, 050004, Kazahstan (2 km from centre) 🧭 Map
perhaps this is the only case when I don't mind getting stuck in the elevator))) good breakfasts, panoramic view of the city and mountains from the restaurant. In front of the hotel entrance there is a real autogyro
There is a nice gym and a sauna for usage. The rooms are clean and the beds are comfortable. I enjoyed the friendliness of the staff and the tasty breakfast. ☕🍽 The view in the 8th floor ( breakfast) is awesome
Panoramic elevator with a view of the city and mountains. When in sunny weather early in the morning you go up to the 8th floor for breakfast, when the sun is just rising from behind the mountains
The street was quite noisy, but the view was nice on a nice day. The cleanliness was a bit lacking on the last two days; the cups weren't washed and put back in their places, and the water wasn't replenished
It's close to the city center but still very quiet. The service was excellent, and they even have a sauna and gym. The massage service was also quite good
The hotel is not very big, cozy, clean. Great view from the restaurant (8th floor). The restaurant serves delicious food. Pleasant smell in the hotel. The room is clean, looks new. Convenient location.
Almaty, 050004, Kazahstan (2 km from centre) 🧭 Map
Overall, it's pretty good. The only drawback is the lack of Chinese-compatible power outlets.
"Great location, delicious breakfasts, and very clean hotel."
Having stayed at four hotels during this trip with my friend, I found this particular hotel to be a bit overpriced for 800+ RMB, and the facilities could definitely use an upgrade
It's also within walking distance to a mosque, and surrounded by a wide variety of bakeries and clothing stores. The service is quite attentive too
The location is unbeatable, super convenient for visiting the beautiful Assumption Cathedral, and the surrounding area is lovely. If you're okay with Western breakfast, you'll find it quite good
This hotel boasts an excellent location, right in front of 28 Panfilov Heroes Park, and next to Green Bazaar
Almaty, Ulitsa Goldasbekova, 9 A (45 min from centre) 🧭 Map
The location is fantastic and the service is great. The only downside is that there's no breakfast, but everything else is perfect. Right across the street there's a big mall with a supermarket and lots of food options.
Very clean nice friendly hotel thanks very much . Families and couples everyone welcomed
Convenient location, easy to get around, and clean. It's good.
Very good hotel, clean and friendly staff
The hotel's location is excellent, right across from a large shopping mall with a big supermarket offering everything you need for food and supplies. It's in the city center but still avoids the traffic jams
Everything is old and broken in the room. Kettle is broken, no water bottles in the room. They put a dispenser in the corridor. No tea or coffee bags in the room
Almaty, 050000, Kazahstan (2 km from centre) 🧭 Map
Although the breakfast food selection is not much, it was still outstanding - the bread were fresh, the coffee selection is excellent, fresh cut fruits, and these were sufficient to fill my appetite during my stay for the breakfast!
I would definitely recommend travellers and visitors to Almaty to consider staying at the Grand Tien Shan hotel, its a "GRAND" feeling you wouldn't want to miss! Enjoy
Hotel receptionist were really professionals to help me any cases
Hotel was classic and beautiful
Ceiling was very high and rooms were clean and classical also like old Hollywood movie in good mood
Very quiet and convenient location to famous tour spots and fancy restaurants
I really enjoyed to stay here
Very relaxed and really appreciated
It is located centrally, enabling travellers to have easy assess to connecting public bus services, subways, walking distance to nearby eateries, restaurants, the famous Green Bazaar and the sceneic, spacious park that housed the famous Zenkov Cathedral!
All the staffs were amazing, from the frontline to the housekeeping and managers on duty
They communicated well, speak good English, and were extremely patient and helpful in answering my questions about the hotel facilities, going to certain places, etc
An excellent hotel with a very pleasant atmosphere. There is everything for a wonderful holiday, cozy rooms with snow-white beds and a spa for complete relaxation
I really recommend this hotel to everyone who loves peace and comfort👌
Almaty, Khalel Dosmuhamedov kóshesi, 115 (in the centre) 🧭 Map
I disliked the fact that housekeeping kept the windows open that really killed one night for me as it was minus degree outside and I came back late from a business trip
view on a side is charming with all the mountains. breakfast reasonable but sometime when crowded you feel something missing on organization level
location is great ,just close to good area for walking ,finding coffee and restaurants
Overall nice stay but could work on their wifi which is poor
Everything is alright, I would recommend it.
This should not happen even though I approve of air circulation due to pandemic reasons. Fron desk staff was very friendly and helpful
Almaty, 050013, Kazahstan (2 km from centre) 🧭 Map
The bathroom mat and hairdryer are from top brands—the attention to detail is impeccable! I'll definitely choose this place again next time! 😄
I stayed here for a business trip. The location is a bit far from the city center, but it's convenient with restaurants, coffee shops, and a shopping mall nearby
* It's pleasantly quiet, being slightly outside the main center. **What I didn't like:**
* The bathtub drainage was poor. * The water sometimes looked slightly cloudy. * The shower temperature was occasionally unstable
Nice hotel, very conveniently located - comfortable beds, however breakfast was not the best I have seen
I'd seen previous reviews mentioning that rooms on the 10th floor were under renovation, so I requested a mid-floor room just in case
The room was very big, and comfortable. The breakfast had a very large variety of salads, meats , fruits and cake. The location is very convient close to a shopping mall, and there are a few small coffee shops near by
Almaty, Kabanbay Batyr St 132/1 (2 km from centre) 🧭 Map
The hotel is located in the prime area and is value for money compared to the other hotels in this region. The staff are really helpful and the receptionists are the most welcoming people. I will definitely visit again.
A wonderful 4-star hotel! Cleanliness is top-notch, the room is comfortable and quiet. Breakfast is delicious, with a good selection. The atmosphere is pleasant, and the staff is attentive
I would happily stay here again
They did not accept to hand over the rooms until after giving them money for a full day of reservation. It is very bad that paying the amount of a full night for some hours, knowing that I booked two rooms for two weeks
Being in a foreign country with a language barrier, I communicated through a translator. The environment couldn't compare to hotels in China, but locals said it was very good and offered great value for money
Upon early arrival, they did not accept early delivery of the room until after giving them an amount of money for a day. We arrived at 8 in the morning tired
It also had a mini-fridge and screen mirroring function. The bedding was soft and comfortable against the skin, and I slept soundly after a long journey, feeling refreshed and ready to explore the sights the next day
From service to facilities to location, the value for money was outstanding! I had no disappointments whatsoever! I've already recommended it to friends planning a trip to Almaty, and I'll definitely stay here again next time!
This was the first hotel we stayed at in Kazakhstan, and also the one we were most satisfied with. The room was very clean and tidy. Upon arrival, they immediately added a crib for us and provided children's toiletries
Facilities: Hair dryer, refrigerator, 220V power outlet.
Cleanliness: Good.
Environment: Many convenience stores nearby.
Breakfast: Average, limited variety.
Overall, still worth recommending.
I'd definitely choose this hotel again next time! The location is amazing, the room was much larger than expected, clean and odor-free, and the toiletries had a refreshing citrus scent
The breakfast had a wide variety of options, and the fried rice and beef noodles were delicious – perfect for a satisfying meal before heading out to explore
Almaty, 050059, Kazahstan (60 min from centre) 🧭 Map
The room was spacious but felt old, and the water pressure was quite low. Being on the seventh floor also meant climbing two flights of stairs.
Excellent hotel! Here, every client is a dear guest, for whom everything is the best! Cozy, clean rooms👍 Excellent service! The cook is a magician! Thank you for the wonderful welcome!
Clean and comfortable hotel with excellent service, Breakfast is delicious the location is super. The price is "delicious" and for group bookings there is a discount. Recommend
Cool hotel. Good kitchen. Polite staff and most importantly attentive. Been there more than once. In two hotels. Everything is fine.
I really liked the hotel. It's so convenient to be able to eat right there, and the food was delicious. The room was also great.
The overall facilities are a bit old, but they are quite clean and the attitude of the hotel staff is also very good.
Almaty, 050010, Kazahstan (2 km from centre) 🧭 Map
I liked it very much! The friendly reception staff, 2 guys and one girl are all so cool🔥🔥🔥 The cleaning managers do their job great, as if mom walked through the room 😅❤️ It's very clean and cozy inside, the lighting is good, sockets, toilet, bathroom, everything is great, $50 a night, stayed for 4 days, didn't want to leave the hotel 😢😢😢 If there was an opportunity to give 6 I would give ...
We stayed here for 3 nights and 4 days. Staffs are excellent, considerate and helpful. Breakfast is served from 7-10am and they prepared a packed for each of us as we left the hotel at 5am for the tour
After check out, the receptionist was so kind to book a taxi for us going to the airport. The hotel is a nice place to stay and it's nearby Ascencion Cathedral, Green Bazaar and Rakhat
I suspect that the trigger was jammed due to the hard water. Apart from that, everything else was quite good. The bed was comfortable, the breakfast was good
Fantastic location! Nice comfy room! Loved the breakfast very cosy restaurant! Very helpful staff - I am definitely staying there if I am in Almaty again.
The room was clean and cosy, the staff were great and could speak English, the free breakfast was awesome, I will definitely stay there again next year!
Almaty, 050000, Kazahstan (9 km from centre) 🧭 Map
I liked everything!!! Except for the technician who tried to set up the TV. Rude, ill-mannered, dressed in incomprehensible clothes, swearing and always unhappy with something
Very nice hotel, breakfast is also good. The lady at the front desk doesn't speak English, but it's not difficult to communicate
Hotel: really 4 ⭐, the sauna is very cool, I liked it, thank you!!!
Liked everything!!! Except for the master who tried to tune the TV. Rude, not well-mannered and dressed in an incomprehensible way, he speaks obscenely and is not satisfied with something all the time
Very bad, terrible liars, the rooms are dirty, the beds are dirty and when you leave the room, they charge you for the sheets, they set a trap, don't go, it's expensive and it's awful Dirty dirty
The product is very good, I am very satisfied, the packaging is also very good, the speed is very fast, good reviews!
Almaty, 050060, Kazahstan (5 km from centre) 🧭 Map
During our two-week stay at the hotel, we had no complaints. The service was excellent, with very friendly and welcoming reception. The room was comfortable and cozy, always kept clean, and any service requests were met
The restaurant and kitchen were beyond praise. Kudos to the chefs for their professionalism; they cook deliciously and with passion
I also want to highlight Marlen, the waiter/bartender, who is very kind, attentive, and helpful
The hotel is very close to the snow-capped mountains. There are many old photos inside.
Almaty, Alma-Arasan Shatqaly kóshesі, 1/3 (16 km from centre) 🧭 Map
We were just here for the banyas, steam rooms and pools. Sadly, mountains weren't visible the day we were here, but, nonetheless, it was a wonderful experience
So many different kinds of saunas and indoor and outdoor pools and jacuzzis of various temperatures
The pools were so crowded that there was barely any sunbed to move, and all the sunbeds were fully occupied. Secondly, I noticed exposed electrical cables around some of the lighting fixtures near the pools
The flooring around the pools should either be replaced with a non-slip surface or treated with a proper anti-slip solution to prevent accidents. Some of the pools, especially the VIP pool area, were not clean
On my previous visits I did not have a stroller, but this time we came with our baby. There are no ramps, lifts, or proper accessible paths for strollers or guests with disabilities to reach the pool areas
Below are my observations and suggestions. I sincerely hope the hotel and spa management will take these comments into consideration and make the necessary improvements to enhance the guest experience
Almaty, 050050, Kazahstan (45 min from centre) 🧭 Map
Good Hotel. Breakfast was really good
. Perfect heating for winter.. Good location
Everything else is ok, but the room does not provide drinking water or a kettle. This is a bit weird
The room was bit tiny, but fit for two person two open two big luggage at the same time. Bed also bit small, I almost fell during my sleep. Cleanliness is fine, no complaint. The breakfast choice is decent
Hotel is absolutely value for money if you get their suite. Its quite big and has partition in room and sitting area. Since its a 3 star hotel please dont expect too many facilities
Inexpensive but comfortable hotel. Everything you need; WiFi, a restaurant, a laundry service. Staff very friendly. Recommended.
Their is no gym or swimming pool, despite what booking. Also you need to goto separate room if you need Iron
Almaty, ulitsa Kerej Zhanibek handar, 586 (14 km from centre) 🧭 Map
The mini-bar in the room was completely free, which was a lovely touch. We also tried the hotel's restaurant, Auyl, which is highly recommended online. The restaurant itself is beautiful
Once we saw the room, I honestly didn't want to leave and just wanted to relax there. To top it all off, they also allowed us a late check-out, which was incredibly helpful
Overall, it was a truly wonderful experience. It even started snowing as we left, making the whole setting even more magical
With some adjustments, especially in breakfast quality and customer service training, this place has great potential to be exceptional
The hotel environment is stunning, and our room offered amazing views of the snowy mountains
We even had a private sauna in the room!
The hotel staff were fantastic; we arrived around 10 AM to drop off our luggage, and they kindly offered us an early check-in free of charge
Almaty, 050043, Kazahstan (6 km from centre) 🧭 Map
Cosy, clean & near to the local neighbourhood. Only buses & taxis are available here.
Its a 2 star hotel so nothing much to say. The building is dated, as expected. Rooms werent cleaned during our stay. Bed mattress has completed its life but still hasnt been changed. The staff is courteous though