Hotels in Phuket

Stayed at Holiday Inn Surin Beach and honestly… pure tropical peace Clean rooms, friendly staff, and just a short walk to one of Phuket’s prettiest beaches. Would come back

The room was very clean, but the bed was a bit saggy. The shower pressure wasn't great. We stayed in a suite, and the air conditioning in the bedroom was too noisy, so we turned it off while sleeping and used the living room's AC instead. We checked in after 10 PM, and the front desk staff was very welcoming, offering us a welcome drink. The check-in process was smooth. The breakfast was also excellent...

Wonderfull and beautiful hotel. The ambience and experience on top notch. Greet by the Thailand hospitality during checked in. Most important, the breakfast is halal certified. Muslims most welcome to the hotels. 5 minutes walking to the beach and worth it for the beautiful Surin Beach. 3 minutes walking to 7-11 and Massages centres. On your left and your right. In front of hotel have taxi station...

The hotel facilities are a bit dated, but the entire resort's tropical landscaping is very well-designed and spacious, with plenty of recreational areas that the kids loved. The sinks, showers, and toilets all drained smoothly; we didn't encounter the common problems often found in older hotels. For the soaring hotel prices in Phuket, this place offers pretty good value for money. If you turn right...

We stayed for two nights and had a mixed experience. On the plus side, the rooms are huge and comfortable, and the staff are incredibly helpful. The real highlight for our family was the children’s club and the all-day activities—our kids absolutely loved it there. However, the hotel is let down by a few things. The pool area desperately needs refurbishing, with many broken tiles. Cleanliness was...

A great hotel in a fantastic family-friendly area of Phuket. The beach is just across the road, which made it really convenient, and the hotel pool was excellent for kids. The daily buffet breakfast was also a big bonus with plenty of variety to start the day. Cons: Our main issue was the bathroom, which had a bad smell each day and could use better maintenance. Overall: A comfortable, family-oriented...

The room was a good size. Could have done with better quality shower gel and shampoo

Stayed 2 weeks in this hotel. Review is based on price I paid, which was 55 euro a night. If i would paid more, then I would not rate it 5 stars. The room is oke, but they dont have wardrobe or closet to put your clothes in. You have to live out of your suitcase. Everything is minimalistic. Housekeeping does make up your room every day, but they dont really clean. The same hair or dust partical will...

Great Location, But Not a 4-Star Experience ​I have stayed at numerous 4-star hotels across Thailand and must state upfront that this property does not meet that standard. In my honest assessment, it operates closer to a 3-star or generous 3.5-star level when compared to hotels like Novotel Bkk. ​The Best Parts (Pros): ​Location: Absolutely unbeatable. If you want to be in the center of the action...

Good location. Good stay. Great value. Will book again on next visit. Thank you!

The hotel is clean and the staff are friendly and well mannered. Everything about Sleep with me Hotel is perfect. I would like to thank the make up the room lady I believe her name is Besa. She treated us like family. The security guys also highly trained, very kind and respectful. The receptionist staff also nice and helpful. If you would like to enjoy your stay in Phuket in 4 star hotel that feels...

Although the room was a little small for two, the location couldn’t have been better. When I needed help with directions or anything like that getting the TV signal, the staff was

Beautiful property with friendly staff and service Location right across from the beach and close to shopping The restaurant served delicious food!

The room facilities are a bit old, but the service is good. The biggest advantage of this hotel is its excellent location, right in the heart of Patong Beach, just across the road from the beach. The hotel has a total of 8 buildings with various room types, including sea view, pool view, and standard rooms, all at different prices. The breakfast is abundant, and there's a Western, Japanese, and Thai...

A lot of stuff are nice but you’re odd one can be pain sometimes other than that good spot to stay pool is perfect.

This hotel stay is excellent with all the attentive staffs catered to your needs and request! Especially when they see I teaching my baby daughter swimming in the pool, they bring a kid life jacket for my baby daughter. The pool bar is great too. Checking in and out is easy without any hassle, will stay at this hotel when visit Phuket again

Best location ,they have differentl quality rooms, some rooms are very noisy

Excellent food, service and one of the most amazing places in Thailand. Such warm hospitality is rare to see and all thanks to Su for being a great host. She was attentive, paid attention to every detail and even arranged a small cake for my parent's 30th Anniversary. She was simply superb! Special thanks to Ahmed as well for the great table! Will definitely come back to this place..

The hotel location is in the middle of central Phuket, but I don’t recomend for families with kids. It is an old hotel, you need to get a renovated room to be comfortable. And some areas do get very noisy. I had no issues with the staff.

My partner and I stayed for 3 weeks over Christmas for the first time. We had the most amazing time. We stayed in a renovated deluxe pool view room and it was stunning! The hotel is absolutely gorgeous, the facilities, food and staff are incredible!! Special shout out to one of the chefs, M and also Sarah. Thank you both for being so lovely to us our entire trip and always making sure we were comfortable...

Great location. Friendly helpful staff. Pools were clean and very refreshing.

The hotel's location is excellent, very close to the bus station, and the special airport shuttle is more convenient than a taxi. The breakfast was good. It has two swimming pools. The staff are very friendly and helpful. Definitely recommended.

Large resort with ground and rooftop pools but they get quite crowded. Rooms were ok...we upgraded to a pool view for 700 thb/day but walls were a bit thin so you need good neighbours. Staff were excellent throughout and breakfast was ok with plenty of variety. It is located close to Bangla road and the beach so if it's action you seek it's hard to go past

The hotel is okay, close to everything, but very noisy in the morning from breakfast area and some weird noise of ventilation in the room that woke us up. Smelk near the elevator and corridor. Also we paid for the room with windows and 2 beds but got a room with 1 bed and no window ((

This hotel is probably going to close soon; for the price, it's absolutely terrible.

Resort is a bit run down and needs a bit of work which it is getting early 2026. Rooms were fine but various issues with bugs and ants was finally resolved with a deep clean on day 5 of our trip. Jacuzzi looked dirty so was never used. Staff were great with the exception of one of the porters who was quite rude our whole trip and we complained about. Located on a hill with no footpath either side of...

On arrival we were put under pressure with a staff member to sign up for a presentation which we had no idea was about m, we felt hassled and harassed within 5 mins of entering the building. The restaurant was so over priced and the food was below standard, I tasted better out of a microwave to be honest 🙄 the location of it was not good as on a hill there was no walk way to get down to the local shop...

Overall was good but the room service was 👎🏾👎🏾👎🏾. Have to call many times to get your call attended.

Through my own choices I ended up booking three times for my 5 night stay so I will have 3 reviews I’m assuming. The first booking is for one night so I will give this review for the first night. This resort is at a fair price point in my opinion as of when I made my reservations. Now for the details: Cleanliness - good but not great. Didn’t have any issues with the bath water like some other...

“It’s been 8 years since my last stay at this hotel, and unfortunately, I was quite disappointed this time around. Room service took nearly 2 hours to arrive, and the breakfast options were very limited compared to what they used to offer or what you’d expect from other hotels. The rooms feel outdated, and several facilities are no longer available. Sadly, I won’t be returning.”

In March 2025, 50 of our closest family and friends watched us get married at the Cape Panwa Hotel - and we had the time of our lives. We chose this resort because it combines luxury with that authentically Thai down-to-earth vibe. If you prefer western, modern and sleek it’s not for you but we loved the fact that it was rustic and charming. The food, drinks and views were absolutely amazing on the...

Lovely 5 night stay in this hotel, although we'd rate it more 4 star than the 5 advertised. Great clean rooms but lacking enough tea (no English breakfast tea) and coffee in the room. Bring your own if you're staying here or go to the 7/11. Surely 5 star would supply enough? The cost of the drinks is a problem if you're looking at Thailand prices for comparison. Every drink is charged a 10% service...

Loved our break here! Especially loved our 2 bed villa with private pool, for a chill during the morning and into the afternoon. The lady looking after our room did a great job of keeping it clean and fresh. She was also great fun and generally lovely. Awesome at folding our towel into an Elephant! :-) After breakfast (we did B&B, which I’d recommend) and some morning pool time, we’d head down to...

I stayed here with my friends, looking for a place to relax. The breakfast buffet was excellent, with a wide variety of Western and Thai dishes, plus a few Chinese options. Thai dishes like Tom Yum noodles, wonton noodles, and barbecue pork rice were freshly prepared right in front of us, and the menu changed daily. Everything was delicious, and the staff were always polite and attentive. The only...

I recently stayed at Cape Panwa Hotel in Phuket and had a truly relaxing experience. The location is absolutely perfect — surrounded by beautiful nature and offering stunning views. My room had a breathtaking sea view. There’s also a good choice of restaurants on-site. The beach is calm and wave-free, making it ideal for peaceful swimming and unwinding. Overall, a great place to relax and recharge

Due to persistent webpage errors, I haven't been able to rate my stay. But I must find a way to let you know that my rating would be "very bad" and "sad," and I will make every effort to do so—whether through the system review or by contacting headquarters directly. Starting with the service: I was deeply disappointed by the inefficiency. On the first day of my stay (the 15th), I noticed a drainage...

My wife and I enjoyed our 2-night stay in mid-February. The room was comfortable and exceptionally clean, and the staff were very friendly and helpful if needed. We ate at two different restaurants and the food was consistently great. The island was a little busy as should be expected during high season and the Chinese New Year holiday, but the staff did a really nice job of managing it all. It’s a...

Stayed from 3 to 5 November 2025 Room type: Deluxe Pool Access Location: Island Escape by Burasari – Coconut Island We visited as part relaxation and part inspection trip since we run a travel agency, and honestly this resort exceeded our expectations. From the moment we arrived at the pier everything was perfectly organized. The boat transfer was smooth and easy. Once we reached the island, a buggy...

Beautiful island, perfect to relax.  The Thai restaurant inside the Resort is great, but the Italian not that good.

We’re currently on day 5 of our 10-day stay at Island Escape by Burasari, and it’s honestly been everything we hoped for in a true rest escape. The resort is absolutely beautiful — peaceful, surrounded by nature, and perfect for slowing down and recharging. There are three restaurant options, and the food has been amazing so far. Today we enjoyed a delicious vegan brownie (photo attached!), and the...

The resort was very aesthetic and pleasant to stay. Staff members 10/10 SUPER FRIENDLY and helpful! Breakfast 8.5/10, could add more selections of food. Cleaniness was okay 8.5/10 Location not the best, no restaurants around, the resort restaurants are okay but the portion was small.

During our stay, we experienced a few issues in the villa upon arrival. However, once we raised the matter with the hotel, Khun Kris responded immediately and took swift action to resolve everything with great professionalism and care. What truly stood out was how Khun Kris went above and beyond to make us feel special and genuinely looked after, not only addressing the issue but also ensuring my...

What a wonderful stay we had for 6 nights . Staff , service location and the food was delicious. Everything about our time here was excellent, the gym was adequate enough for workout and the we even attended some of the fitness classes that were well run. The breakfast was full of selections of food choices , coffee teas and juices . Will definitely come back again Thank you to all the staff but...

Great location right on the beach . Nice stuff . 4 great pools with plenty of sun beds . Reasonable prices at the bar and message . We really enjoyed our stay . I think the only problem is noise in the uploading area next to building #1 side facing the sea. We had a room there (1302) and it was very noisy at night and morning , but the stuff changed us for another room straight away after our complaint

Lovely hotel right by the beach. Good breakfast and friendly staff.

The hotel is right in front of the beach. Although there are many pools it was always crowded. Most guests are older and groups like TUI fill up the hotel. The place is a bit run down. My shower did not work properly. The air-conditioning was terribly loud. Overall I think they should be cheaper. Good was good and reasonably priced. The staff were very friendly especially Josh from the restaurant...

Everything was according description. The hotel wasn’t modern but in everything was in good working condition.

The smell of the room wasn’t fresh at all. Smell like sewage. Room was dusty and wasn’t clean as same as glasses. Just experienced the most ridiculous in-room service ever. Ordered a bucket of ice and it costs 50THB plus another 50THB as a delivery fees to the room. I asked the staff and been told that if I didn’t want to pay i had to walk to pick up myself. Thats in-room service!!. There weren’t that...

Excellent service! Almost every suite comes with a private pool, and they even prepared a turndown service for my birthday.

The villa with the pool was itself very beautiful and nice. Everything was clean and ready to go well stocked up. The breakfast options were very good offering a wide variety for all eaters. However, the service was not great at all we were told one thing but another would happen and we were charged extra before we left which was very unfair. The service from some managers was also very rude. Apart...

Hôtel is tired upholstery is stained in lobby and other areas. our room was tired grout needing replaced - some tiles on the floor chipped and generally needing updated. Bathroom is tiny - room was spacious. Check in took an hour or more- the hotel is a maze with at least 3 lobbies - staff were friendly and the views were spectacular but that apart we were very disappointed and would not recommend...

Staff tried their hardest but was obviously understaffed. Cars took 30 minutes to take us from the room to reception. This was made even worse that they didn’t allow taxis to take us directly to the rooms.

Everything is just perfect, The only down thing is that sometimes you need to wait for some time for the bus to take you to the room.

I like this hotel in every detail.

the resort is a bit old, nice view

Hotel good, room decent size and clean. Floors in lobby and surrounds need cleaning. Table in Talay had dirty ashtray and rubbish for hours nobody came to clean. Steps in pool very slippery. Food was average two nights it was cold. Hotel is too far away from other restaurants. Breakfast was plenty of variety. Great views

This hotel is nestled in the mountains, so while it's not the most convenient to get to, it offers a peaceful retreat. The staff are great, and the overall facilities are good. I highly recommend the Pad Thai at the Talay restaurant in the lobby – it was the best I had on this trip out of three different places! The sea view from the room is beautiful. My only minor complaints are that the AC can only...

It was a great place for holiday at Phuket, sea view from the room is awesome!!

Everything was amazing! The staff were incredibly friendly and welcoming, and they really made sure our stay was memorable. A big thank you to Afan and the entire team for the wonderful hospitality. We were genuinely impressed with everyone from the gardener to all the team members who took such good care of us. We’ll definitely come back in the future and recommend this hotel to our friends and family

Good..nice hotel..staff freindly..everything perfect

Very strategic location, along the hotel got many restaurant, massage and convenient store. Hotel is clean and room are spacious.

My stay at this hotel was truly wonderful. The place is very clean, comfortable, and beautifully maintained. The hospitality was of Mr. Axe is very great, attentive, and always ready to help with a smile. Every detail was well taken care of, making the experience relaxing and enjoyable. I would definitely recommend this hotel to anyone looking for a pleasant and welcoming stay.

Ibis Hotel in Phuket is a decent and convenient place to stay. The rooms are comparatively small but follow the standard size typical of all Ibis properties. The hotel’s location is excellent — you can easily reach beaches, markets, and popular spots around the city. There are plenty of restaurants and street food options nearby, making it perfect for food lovers. The staff are polite and helpful,...

Old but very good located hotel with trustful brand with. Thank you so much

We have had a wonderful time at Ibis Phuket! Last time i was here was over 10 years ago and coming back here has brought great memories! Hotel staff have been very helpful and kind! I spent one evening at the Ibis bar and Mr. Yord was attending to me and he was very friendly and welcoming had a great conversation. He is also very good at his job! I highly recommend staying at Ibis Phuket Patong!

very nice place to stay. only walk 5 minutes to the patong beach, most famous beach in Phuket

We were allocated a room right at the end of the hotel. My husband’s knee is not the best. So we are if we could have room closer to reception. But was told no. Reception staff were rude when I ask if they have an adapter. Her answers abruptly said go to the shop. Staff at restaurant does not understand about gluten free if when I Google translate for her. Hotel has great pool and location is great

My partner and I had a good stay at the resort. It was a fantastic experience and unfiorgettable! Though we had some issues with how sudden the maintenance on our unit was, moreover, it was good. It's definitely recommended for travelers with a taste of beach experience.

They only let you borrow one beach towel a day. You can’t take two, and if your towel gets wet, you can’t exchange it. That's a surprisingly strict rule for a hotel near the sea that also has four swimming pools🧐 On a positive note, our room was VERY clean. It was serviced daily, including mopping the floor and changing the bed sheets. The staff here are very kind and polite, especially the housekeepers...

It was a wonderful stay, they gave us a newly renovated room. The room was situated on the ground floor and was an adjoining room as well. They have 4 swimming pools to have fun in the water and right outside is the beautiful Naiyang beach with a lot food shops, 7/11 everything is at a walking distance. Airport is about 7mins or even lesser depends on the traffic.

Pricey rooms but the infra and the location backs it up. Friendly staff and also the food is good here. Obviously the food is priced more the outside, but we can have it once in a while.

A wonderful stay from start to finish. The resort is beautifully maintained with lush gardens, a peaceful atmosphere, and direct access to a clean, quiet beach. The rooms are spacious, spotless, and very comfortable. Staff were warm, attentive, and always ready to help with a smile. Breakfast was fresh and delicious with plenty of options. The pools, the location, and the overall vibe created the perfect...

A wonderful hotel. The rooms aren't new, but they're very clean. There's a large, clean pool on site. There's a very good massage parlor on site. And most importantly, the best restaurant on site. Incredibly delicious food, wonderful cocktails, the best service, and the excellent teamwork of the bar, kitchen, and waiters Jong, Bell, and manager Kerd. Thank you for a wonderful stay at your hotel! I...

This hotel was really great! They have a swimming pool bar which was really nice. I can’t swim so it’s nice that it’s located at the shallow end of the pool. The food from the restaurant is very tasty. The massages were fantastic. It’s a 10min walk to Patong Beach with many restaurants and 7/11s around. The housekeeper was so nice! The room was nice and the bathtub was very clean. I’ve stayed in hotels...

We had a wonderful stay at Baumanburi Hotel Patong! The staff were extremely kind and upgraded our room for our honeymoon, which made our experience truly special. The room was clean, spacious, and very comfortable. The pool is beautiful and the location is perfect — close to everything but still peaceful. We are planning to visit Phi Phi next, and after that we will happily return to Baumanburi Hotel...

Great experience, friendliest staff, best breakfast, best location, near to beach and entertainment area.

Everything was nice, they were so kind. thanks for everything:)

The swimming pool is really good, and the staff are also nice.

Fabulous experience! First time in Phuket and Diamond Cliff was more than I could have dreamed. Beautiful room (we had Spa room with ocean view), friendly and helpful staff, great facilities and amenities. Definitely worth the price, and the location is walkable to town, but light years away from the craziness of downtown.

We are just back from a fabulous Two week stay at Diamond Cliff. The Hotel is situated high up off a busy road opposite the beach & just a short walk from the main promenade. It does have a steep driveway leading up to the main reception which then continues up to the higher rooms with many steps and walkways which will be most challenging for those of the older generations or those who have walking...

Both me and my wife stayed at Diamond Cliff resort in Phuket for a week. This was our first visit to Phuket and thoroughly enjoyed our stay. Location of the Hotel is very good facing the beach. The slight inconvenience is that rooms and the dining halls along with the swimming pools ate situated uphill which makes walking little strenuous. However the resort provides a courtesy transport every...

We had a fantastic stay at this wonderful resort! We actually visited 25 years ago, and it was such a special experience that we always wanted to come back. Now, after all these years, we can truly say it is still just as amazing — if not even better! The resort is beautiful, well-maintained, and offers everything you need for a relaxing and enjoyable vacation. The atmosphere is perfect for unwinding...

We were having the greatest time. We even got engaged here. :-) The staff was super friendly. The atmosphere was calm and relaxing. Breakfast has everything you need (and more) at top quality. The rooms (we had a standard room with ocean view, Room #2209) are comfortable and of good standard. Our cleaning lady, Ann, did a great job as well. Thank you for everything. We will come back.

The structure is beautiful and very big. You have two pools and we had a deluxe suite with Jacuzzi and sea view which was stunning. The breakfast is good but unfortunately they do not have soy milk and even if I requested they did not provide me soy milk which I guess is a normal and common request for who cannot drink cow milk. That was a little disappointing. What was nice it has been the service...

This hotel is conveniently located near Patong Beach, close to both Bangla Road and the beach, making it easy to get around. The staff are very friendly and enthusiastic, and there are even Chinese-speaking staff at the front desk. The hotel's facilities are standard. The pool offers a beautiful view.

Location is great. Central to everything in Pa Tong. 2 minutes to Bangla Rd, 1 minute walk to the beach. Buffet breakfast has plenty of choices and different everyday. Room is spacious and family room is located at ground floor. What else could you ask for! Would definitely stay there again on my next visit.

I had a wonderful stay at Hotel Clover. The location is excellent, making it very convenient to get around and explore the area. What truly stood out to me was the breakfast. It was absolutely delicious, with a great variety of options. I especially appreciated the attention to detail—fresh fruits and hot dishes were thoughtfully prepared and changed daily, which made each morning feel special. I...

The room was a bit small, but the soundproofing was pretty good. The massage and spa prices at the hotel were generally more than double what you'd find outside, so I didn't feel it was worth it. There's wakeboarding right outside, which was a lot of fun, so I recommend checking that out. Pros: The location is excellent, right in the heart of the bar street. However, this means there can be significant...

Breakfast had a lot of options: European, Indian and Thai food as well. The room was clean.

Pretty good! The staff were really welcoming and could even speak a little Chinese. There's an outdoor balcony, though the price is a bit on the higher side.

Lovely hotel with the friendliest, most helpful staff. Good food and cocktails and a great location. We loved our stay here and would definitely return.

Hotel was very friendly. Staff helped in every way. Hot water was only issue. Took awhile sometimes 10 minutes to heat up in morning. Not sure why ? Both rooms we had were same issue with hot water. Maybe hotel was full and everyone took showers at same time. But Very nice staff and breakfest was great. Location super close to kata beach and many restaurants. 1.5 hour taxi drive from airport...

The staff here is great! My second time staying and they make you feel very welcome and as if even the housekeepers are your friends and happy to see you. It is difficult to maintain properties in this type of humidity but everything is clean and they make sure you are comfortable. On the first night, my room was a little loud for my taste so Beer at the front desk got me moved quickly to a quieter...

The hotel was awesome, clean and the staff were friendly. I just love how polite and respectful the staff were. Their breakfast is great and a variety to choose from. I will recommend it to everyone

Super near to beach, within 5 minutes walking. Surrounded by famous restaurant and 7-11. Staff service is excellent. The only comment is breakfast variety is not much, can consider exclude breakfast.

Nice and calm. Friendly staff, nice and affordable breakfast. Clean pools and small, but comfortable gym. Like it a lot

We had a wonderful stay at this hotel. If you are traveling with a little one, this is a nice place! ​Our room was spacious, spotless, and featured a nice balcony. We were happy that they provided a baby cot exactly as requested. ​The hotel is incredibly well-equipped for parents: • ​The Pools: The swimming area is fantastic. We especially loved the dedicated kids' pool, which had some shade—perfect...

Location is superb, close to Parong Beach (approx 1 km or 7-8 minutes ride on a tuk tuk). We had taken Junior Suites. The rooms were pretty big, but not a luxury room. It’s not a five star or a luxury hotel. It’s more like a business hotel that we get in india. The breakfast spread is okayish. Indian food was there (4 dishes or so). Eggs and fruits were good. The manager at the reception was kind of...

​I recently stayed at the Ramada Phuket Deevana and it was a truly cosy and relaxing experience. The hotel strikes a great balance between comfort and convenience. ​The Highlights: ​The Pool & Amenities: The swimming pool area was definitely the highlight beautifully maintained and the perfect way to unwind. We also made full use of the fitness center and the spa, which were both excellent. ​The Room...

I had a wonderful stay at this hotel. The rooms were clean, spacious, and very well maintained. The housekeeping staff did a great job every day, and everything felt fresh and comfortable. The location is excellent and convenient for getting around. The staff were friendly, polite, and always ready to help with any questions or requests. Check-in and check-out were smooth and hassle-free. Overall,...

Stayed here 5 times over the years . Every year breakfast is more chaotic with kids running around unsupervised . Not ideal when walking with hot tea, coffee etc . The toaster is terrible it’s basically warm bread no colour not even toasted . I must say the staff are all pleasant and do a good job especially Jay in pool bar .

⭐️⭐️⭐️⭐️☆ A Pleasant Stay with Some Minor Hiccups at Ramada Hotel I recently stayed at the Ramada Hotel in Phuket and overall, it was a pleasant experience. The hotel’s location is convenient, about a 15-minute walk from Bangla Road, so it’s close to shops and restaurants but still in a quieter area. The rooms were comfortable and clean, and I appreciated the small balcony. The view wasn’t particularly...

Nice hotel and nice service in Old Town Phuket area

Lovely hotel within easy walking or a short taxi ride to downtown Old Phuket. The hotel is nice, with a small gym, spa and pool. But the pool is very cold- more for if you want a quick dip after lots of walking than a place to spend the day. The food for breakfast was quite good with a selection of Asian and some western style things. And some vegetarian options too. The room was comfortable -...

One of the best hotels to stay in, in Phuket town. Comfortable room and bed. Friendly staff.

Hotel staff were very nice . Both the front desk , bell boys , cleaners and restaurant staff . However, the room air con was old and very noisy . The rooms are quite old .

Had a great stay with Novotel! Though slightly far away from old town (around 15 mins walk) the room and service was impeccable. The room was big, and the bed was comfortable. Great place for a quiet sleep. Would definitely stay again in the future.

Walking distance to Phuket old town. Food at nearby night market is delicious.

It’s good to have bathtub , but the bathtub height is high. Overall is goo

Only stayed for 2 nights, the rooms are clean and modern. There are 2 nice pools with good relaxing spots besides the pools, however, I didn't have time to use them. Breakfast was good. I did not experience much noise during night time.

Very quiet despite the location, right in the middle of patong... easy to walk everywhere. Good service , provide shower and towel even though after the check out.. variety of breakfast items...

The hotel was okay otherwise, but the power outlet was broken and damaged my laptop charger.

The hotel's location is perfect, just a short walk to the beach, offering a comfortable and relaxing atmosphere. It's also very convenient for getting around, whether you're calling a taxi or heading out. This place is highly recommended for anyone looking to relax, unwind, or enjoy the sea views! 👍

The location is good , new and clean Bring cash for the deposit However, the procedure of getting towel in Swimming Pool is a little bit trouble, you have to get a card to get a towel, and when you return a towel, you have get back card from the pool side bar and return to the reception.

The breakfast was great, and the facilities met Hyatt's standards. My kids loved the bunk beds in the family two-bedroom suite, but the smaller room had no windows. The public areas weren't huge, but the pool was spacious. The beach is right across the street; even though the sand isn't the best, it was nice and uncrowded, even in peak season. There's a security guard to help you cross the road, which...

Beautiful hotel with a rich breakfast spread. The only downside is its inconvenient location, with not much to do around the area. However, the hotel itself offers nice views.

The room boasts standard five-star amenities, feeling neither damp nor outdated. While the ocean view from my room wasn't spectacular due to its lower floor, its proximity to the restaurant, lobby, and pool made getting around incredibly convenient. Breakfast quality was excellent, and the service was impeccable; the Thai smiles always put me at ease. The 'casa' (villa/suite) offered incredible views...

A satisfying trip! Aside from the slightly inconvenient location halfway up the mountain, everything else was perfect. I was very pleased with the food, ambiance, views, and service.

The pros are that the hotel is very clean, and they do a great job with pest control, so no need to worry about ants. The cons are that the location is a bit out of the way, quite far from most attractions. There's nothing nearby, and you need a shuttle bus to get to the beach. Since the hotel is on a hill and the rooms are also on the hill, it's difficult to go for a casual stroll, as you're constantly...

Facilities: The hotel has a large bathtub and a big balcony, perfect for drying clothes after swimming every day. Cleanliness: It was clean and tidy. Service: We emailed them beforehand to let them know it was our first family trip to Phuket. We booked a twin room, and adding an extra bed usually costs more. However, when we arrived, the front desk told us they had prepared a rollaway bed for our...