4 star hotels in Shanghai

Booked this hotel last minute for the May Day holiday, mainly because of the price. For just over 800 yuan, it included three breakfasts, and the location was great. I'd heard of this hotel a long time ago; it's a star-rated hotel from the reform and opening-up era, so I figured it might be a bit old now. Going in with low expectations definitely paid off! The transportation is convenient, and the...

This hotel, part of the COSCO Group, is a well-established property. The interior decor has a vintage feel, a bit dated but generally well-maintained and clean. All the facilities are in working order, and the air conditioning is powerful. **Pros:** The location is a big plus. While the river view is mostly obstructed (you can barely catch a glimpse of the 'four-piece suit' through the gaps), there...

everything was great,i arrived there on my birthday and they provided a piece of a cheesecake,staff is friendly and there’s even a robot deliverer in the hotel,definitely would love to stay there again ❤️

The hotel was great! The room was clean and so spacious. We had such a lovely view from our room window. Great location, walking distance to the North Bund. Breakfast was delicious with a good spread. So well worth it. My friends and I had a great stay.

My child wanted to see Fair Road Wharf, so I booked a room for May Day. They upgraded our room type, which made our stay even more spacious, and the view from the window was also great. You can tell it's an established hotel; the service is very professional. The swimming pool is 1.5 meters deep throughout, so it's not very suitable for children who can't swim.

The room was spotless and tidy, and the bed was just right – not too soft, not too hard – ensuring a great night's sleep. The surrounding amenities are excellent, making it very convenient for getting around. The staff were warm and patient, and the facilities were well-maintained, clean, and reassuring. Overall, I had a very satisfying stay.

The bedding was comfortable and clean. We received a free room upgrade, and we could see Xujiahui Cathedral from our window. The shower had strong water pressure, and the air conditioning got nice and cool. The hotel is located in the heart of Xujiahui, making transportation and dining very convenient. Xujiahui Cathedral, Xuhui Bookstore, and the Jiaotong University campus are all just a stone's throw...

Room was clean, however one of the in charge of cleaning our room was quite rude. Pillows were really soft even after asking for the firm ones. There was not much variety at the breakfast buffet - having the same food daily. During the weekends, food was gone by ~945am and they were not topping up but breakfast was till 1030am. walking distance to the metro and malls nearby.

The location of the hotel is accessible to public transport bus and subway.

Spacious enough to throw a party, which is great! Clean, hygienic, and no strange odors.

Room is clean and spacious. Across the subway and easy to locate. The staff is friendly and complete amenities.

This hotel is incredibly convenient for both shopping and sightseeing. The location is superb, the rooms are clean, and the soundproofing is excellent. The breakfast is also fantastic. It's definitely my first choice for my next stay in Xuhui District!

I frequently visit Shanghai, and lately, I've been exploring Japanese restaurants and shopping at Jin Hongqiao in the Gubei Tianshan area. So, each time, I try out a different hotel nearby. Honestly, I was a bit worried after reading some reviews, but I decided to experience it myself. My experience was actually great. It's a bit of a walk to the subway, but there's a bus stop right outside that takes...

I was here for a certification exam nearby. The floor I was on was very quiet, and the service was excellent in all aspects.

I did laundry twice during my stay, and it was so thoughtful of them to provide detergent for free. I also used the kitchenette to cook some instant noodles for a late-night snack, and the robot delivered them right to my door. The room was cleaned daily and kept very tidy. Great value for money, I've already recommended it to my colleagues.

Although it's an older hotel, it's very well-maintained and clean overall, especially the unique giant painting in the atrium! The service is also quite good, particularly the front desk and concierge staff who are enthusiastic and efficient. Disposable toiletries are conveniently placed at the front desk for guests to pick up as needed, which is a very clever approach. The dining experience was also...

The room was spacious, and I was greeted with a complimentary fruit platter upon arrival. When I returned later, I found a lovely souvenir. I accidentally forgot my key card, but they quickly issued a new one after verifying my identity. They also helped me with my luggage and offered secure, free storage. It was a great travel experience, and I especially appreciated the quiet nights, ensuring a peaceful...

Booked this for a client, and they absolutely loved the room. The hotel is conveniently located in the Changning district, surrounded by Japanese restaurants. It's an older hotel, but it's well-maintained.

This hotel was absolutely perfect! From the warm welcome upon arrival to stepping into our beautifully arranged and comfortable room, every aspect was satisfying. The room itself was not only spacious and tidy but also equipped with convenient smart devices. The gym facilities were comprehensive. Most importantly, all the staff greeted us with genuine smiles and were always ready to help. Their warmth...

Absolutely loved this hotel, especially room 3106! It was so clean and tidy, and I felt completely comfortable using the bedding and linens. The mattress was incredibly comfortable, and the breakfast was surprisingly amazing too. I even wrote a thank you letter to the hotel staff. I hope to stay at Courtyard again on my next visit!

The room was very quiet and the bedding had no strange odors, so I slept really well. Every time I go to Shanghai Disney, I choose this hotel. The location is great, they have a shuttle, and a taxi is only about ten yuan, which is super convenient. Highly recommended!

The Courtyard by Marriott was our last stop after Disney, and the room was a pleasant surprise! It was super whimsical and childlike, with cute panda and mermaid sculptures that my kid adored. The front desk and concierge were both incredibly welcoming and even helped me plan my route to the high-speed train station.

Extremely close to Shanghai Disneyland, with a free shuttle service that also extends to the airport and the Bund.

Despite a misunderstanding boarding the air post bus transfer, the rest of the experience was excellent. The duty manager, Mr. Edward Fong, was very helpful, and Miss Ashley assisted me during check-out. The breakfast spread was impressive, and I appreciated the buffet’s dedicated Muslim section. Overall, the stay turned into a splendid moment that redeemed the earlier incident

Very good, need to add bidet for non western/chinese guest 😆

room service was convenient. the location was great and there are so many services available including spa，fitness center，coffee shop and pool. i enjoyed my stay

Hotel is very nice. It has a great breakfast buffet. The noise from the jets doesn't start too early in the morning but is evident a little bit later in the day. It's not a huge problem in the room but it is the price you pay for being close to the airport.

Its quite a good airport hotel. Even though it’s not close to the touristic area you can get there fairly easily by subway. Quibao (Line 9) station is about 800m from the hotel, and about 40 minutes from there to downtown. The full Gym is sadly no longer available for hotel guests, and it has been replaced by a reduced fitness room.

Extremely close to the domestic airport. Good size rooms and next to a mall with reasonable prices. Breakfast is a large buffet of western and Chinese foods. Part of tour package so I can't speak to price but it was a pleasant hotel.

Its quite a good airport hotel. Even though it’s not close to the touristic area you can get there fairly easily by subway. Quibao (Line 9) station is about 800m from the hotel, and about 40 minutes from there to downtown. Good gym.

Overall was good. Good Location accessible to many places. hotel breakfast and lounge buffet was great. Staffs are helpful and room is very clean. Is a good place to stay at for leisure holiday.

The rooms and service are consistently good, as always. The courtyard in the patio is perfect for friends to gather and chat, offering a unique ambiance. Plus, the location is excellent; it's just a block or two from Nanjing Road Pedestrian Street and Nanjing East Road Metro Station, and also very close to the Bund. Do be aware that it's an older hotel, so some of the facilities are a bit dated.

We stayed for 4 nights during the May Day holiday in Shanghai. The hotel's downtown location is excellent; it's just a block away from Nanjing Road Pedestrian Street and very close to the subway station, making transportation incredibly convenient. I was especially impressed by Francis Zhang from the concierge. His service was patient and attentive throughout our stay. During our time exploring Shanghai...

Facilities: 10/10 Cleanliness: 10/10 Ambiance: 10/10 Service: 10/10 Pool, gym, location… just very satisfied.

✅ Perfect Location: Super close to Nanjing East Road, The Bund, and the subway station, making getting around a breeze. ✅ Spacious Room: Clean, tidy, excellent soundproofing, comfortable bedding, and well-equipped facilities. ✅ Excellent Service: Professional front desk, quick room service response, and overall thoughtful and efficient. ✅ Great Dining: Abundant breakfast and a good variety of restaurant...

Very friendly staffs, esp Concierge Hunter. He was so patience with guiding me how to use the didi for the first time and even wrote me a directions on a paper making sure I can get my way back to the hotel. Concierge team are all very friendly and responsible team. Walking distance to Nanjing pedestrian street and The bund, convenient stalls are around the hotels.

Nice location, good service and very clean 😘☺️

Convenient location which is budget friendly. Went over the Chinese New Year period and there were still a number of food choices available in the vicinity.

This exquisite small loft-style hotel offers excellent value for money. It's very quiet, not noisy at all, and parking is quite convenient. It's exactly my kind of place – I don't need a huge room, as long as it's a peaceful and secluded stay.

Great location, clean rooms, and convenient for getting around Shanghai

The location is too far from the city center, but there are all facilities you want, the room is huge, can accommodate up to 4 people

Convenient location with metro train direct entrance around the corner or steps away via a popular food court with many yummy choices. Nice apartment layout. Clean and modern. The split level loft has stairs that may be challenging for ppl with knee problems or very overweight. Attentive and helpful staffs but not intrusive. My floor is quiet. I slept soundly every night. The bed is firm in the...

The room's location is excellent, being close to both the Shanghai Science and Technology Museum and the Bund. Overall, it felt clean and tidy with complete facilities, though some were a bit outdated. The breakfast was plentiful with many options. It offers good value for money.

The hotel's location is good and offers great value for money. Check-in at the front desk was a bit slow, but the staff were very friendly and gave us a free upgrade to a room that was pre-reserved. The room felt a bit old, but the facilities were well-maintained. However, the windows were sealed, and the central air conditioning wasn't on during the May Day holiday! The room was very hot. We called...

Very satisfied with my stay here. The service was excellent, and the room was very clean with good facilities. For the same price, it's significantly better than hotels in Pudong. Plus, it's super convenient for getting around.

This hotel was incredibly convenient, just 200 meters from the company where my conference was held! The environment was also very pleasant. The hotel breakfast was excellent, offering both Chinese and Western options! I'll definitely book this hotel again next time.

The overall experience exceeded my expectations. The environment was quiet and elegant, and the hygiene was excellent. ALAN at the front desk provided thoughtful and meticulous service, which made me feel very relaxed. It was a very satisfying stay.

Overall, it was a great stay! The lobby was elegant and clean, and the guest rooms were spotless with a complete set of toiletries and consistently strong hot water. The staff were patient and attentive throughout, especially Richard, who was warm, thoughtful, and always ready to help. Breakfast was nutritious and varied, with dozens of dishes, including a good balance of meat and vegetables, all fresh...

Right by the south side of the Yan'an Elevated Road, so getting onto the highway is super convenient. This hotel, under the Rongtong brand, is really good; the rooms are well soundproofed. Breakfast and the lobby service are both excellent. Plus, ordering takeout is a breeze!

The decor is a bit dated, but it's still fairly clean. The bathtub in the room drained a bit slowly, so you'd end up showering in half a tub of water. The service staff at breakfast were a bit stiff, but the ladies at the front desk were quite friendly. Overall, it was just an average experience.

A two rooms apartment with good noise isolation. In the city centre, very convenient

Check-in and check-out were both smooth and quick. The hotel's room service was good, and the room was clean and tidy. There are many attractions and shopping malls nearby. The location is excellent, and ordering takeout is also very convenient. It's close to Exit 11 of Jing'an Temple Station on Metro Line 2. Overall, I was quite satisfied. Friendly reminder: Rooms facing the street are close to an...

Fantastic customer service, the location is great and very close to public transport. I’d recommend you stay in the main building, either go for city view or garden view, as the main building is much better than the North building and East building. Breakfast is good value for money. The garden is beautiful. The hotel is very good value for money given its location in Jing An District

The Yan An Hotel is located at the convenience location at the Shanghai. It's near to the metro station and easy access to the Shanghai main attraction. This hotel can easily reach to the The Bund by car. Will stay at this hotel again in next visit to Shanghai.

The breakfast selection was quite generous, and the hotel environment was what you'd expect. Perhaps due to the season, there was a slight musty smell in the hallway on our floor. It's very close to both the company I was visiting for work and Disneyland. As an annual pass holder, I even managed to squeeze in a quick visit to Disneyland in the evening!

Check-in was super fast, no waiting in line. The room was spotless, and the bedding was soft and comfortable, so I slept really well. The soundproofing was good too; I wasn't disturbed by any noise at night. Overall, the experience was better than I expected.

I chose this hotel specifically to see the Disney 10th-anniversary celebration. It's quite convenient to get to Disney, and you can even buy Disney tickets here. It's also a very international hotel; lots of foreign families with kids stay here. The xiaolongbao (soup dumplings) for breakfast are delicious, I'd even say incredibly delicious! Overall, it's a good stay.

Facilities: The decor is pretty good, as expected from a star-rated hotel. Hygiene: Very clean. Environment: The room I booked wasn't facing the street, so it was very quiet. Service: The check-in staff and concierge were all very friendly and polite, definitely a thumbs up! 👍 Disney Resort Shuttle Service: Many shuttles available, super convenient. Free parking in the hotel's underground garage for...

I recently stayed at the Marriott Hotel Kangqiao, near the Disneyland Resort. The location is absolutely perfect, especially with the free Disney shuttle – it made getting to and from the park incredibly easy and stress-free. The breakfast was another highlight. It was amazing, with a huge variety that caters to all types of food preferences, from local dishes to western options. However, the room...

Overall, it was excellent. Disneyland shuttle service: The hotel offered complimentary double tickets to the Shanghai Oriental Geological Science Museum and the Volunteer Army Literature Museum. Breakfast was also very good, with a wide variety of Chinese and Western options.

This was my second time staying at this hotel for a trip to Disneyland. The lovely front desk staff upgraded our room, but there was a minor issue with the first one. They quickly helped us switch to another room and even gave a small gift to my child.

Cleanliness: A bit disappointing. When I came back on the second day, I noticed the crumbs from the fried skewers I ate the night before were still on the table. Service: The service was very good. Environment: I wouldn't recommend staying on the fifth floor; there's a swimming pool there.

The hotel has a lovely ambiance, friendly service, and a great breakfast spread. There are multiple shuttle buses to Disney every day, and it's also very close to the subway. It's our go-to hotel whenever we take the kids to Disney.

Located right next to Disneyland, the complimentary shuttle service to and from the airport, train station, Disneyland, and the Bund is incredibly convenient. The service from the front desk and concierge really stood out; their teamwork made everything super efficient. They were always willing to help, and the butler service was thorough and attentive. And the cute food delivery robot was such a convenient...

I chose this hotel for our family trip to Disneyland, and it was a great choice. The hotel environment is clean and tidy, and the room has a fridge stocked with drinks. The breakfast selection is extensive, and there are multiple shuttle buses daily to Disneyland, the Bund, and the airport, making getting around very convenient. We stayed for two nights, and every time we returned from our outings...

The decor is very cozy, and the service is responsive and efficient. The room was clean and the heating worked wonderfully in winter. Breakfast offered a great variety and tasted good. They also have shuttle buses to Disneyland with various time slots, as well as shuttles to Pudong Airport and Yu Garden, which is very convenient.

The hotel is really old. The cabinets and hangers are all chipped to varying degrees. And get this, there were two bottles of shampoo in the bathroom but no shower gel, which is just insane. I really don't recommend staying here.

Location a bit far away from major city attractions, but room is clean and comfortable

The hotel is good for just plainly night stay as the hotel don’t have much amenities to offer,but the room are quite ok and spacious and breakfast is quite alright!

This is my second time ordering, and it's still great value for money with an excellent location. As always, very satisfied and supportive! 👍

Great hotel, courteous staff, nice location. Will definitely stay again.

The hotel boasts a very friendly neighborhood, conveniently located near the Lujiazui central area in Pudong. From here, you can spot Pudong's iconic 'kitchen trio' skyscrapers and other landmarks. It's also in close proximity to the Pudong Art Museum and various other museums, surrounded by a very well-established community.

The hotel's location is great, right on Nanjing Road, which was perfect for taking the kids out to play. I won't even mention the 60 yuan parking fee we had to pay ourselves, but the cleanliness truly doesn't meet the standards of a state-owned four-star hotel. There were urine stains on the toilet that weren't even wiped clean – please see the pictures. The second one is after I tried to clean it...

The room was decent, and having a desk was very convenient for my business trip. Its central location made it easy to get around, and the area was bustling at night. The room amenities were complete, and the service was friendly. Everything was just fine.

The hotel is located at a superb spot whereby it’s just minutes walk away from the famous Nanjing Road and if you are adventurous enough walkable all the way to The Bund! There’s also lots of eateries around and you can never go hungry here. The hotel staff are friendly and helpful especially towards non-chinese speaking tourists like me 😂. The interior though a little dated, but not a deal breaker...

The bathroom amenities were quite stingy. The 27ml shower gel was just enough for one person, let alone a couple or someone with a child. And 27ml of shampoo isn't even enough for long hair, though it might be okay for short hair. It really doesn't match the price of the room. The staff in the lobby were always rushing around and almost bumped into people; generally, they didn't even greet guests....

Nice and good service. Room is quite tidy and clean.

The room was pretty quiet and very close to the pedestrian street, with lots of unique restaurants just behind it.

Convenient location, spacious and quiet rooms, and good quality food.

The staff were incredibly friendly and welcoming! They even gave us a free upgrade to a suite. The room was spacious, clean, and had a really cozy atmosphere – it definitely exceeded my expectations! For breakfast, there was a wide variety of options including Western, Chinese, local specialties, and vegetarian dishes. Everything tasted great too! Overall, it was a very comfortable stay!!

I've stayed in many five-star hotels, and this one is generally very good. There's a huge ship right at the hotel entrance, and the lobby looks very grand. The front desk staff were also very friendly. The room was clean, tidy, and comfortable. I booked this hotel through a group deal I saw online, and it definitely didn't disappoint – I just went for it without hesitation and it was a great choice

I was very satisfied with my last stay, so I chose this place again. Haha, is it my good luck that they upgraded me to a suite? The room is amazing! This time I also booked the executive lounge access. The food isn't great, but the drinks definitely live up to the name 'lounge,' especially finding Baileys Irish Cream. Thumbs up! 👍🏻

The self-service breakfast was good. I stayed for two nights, and the young man at the front desk, employee number 8, was very polite. Over the past few days, whether it was the cleaning staff or the check-in personnel, the overall experience has been excellent.

The front desk service was excellent during check-in, and the room was quite good too. The hotel definitely still maintains its old five-star standards. However, I woke up at 1 AM and found that the spotlight in the bathroom was leaking water, forming a puddle on the floor. That was a pretty frightening experience.

Although the hotel is a bit old and the decor is outdated, overall it's still decent. The breakfast is alright, with a reasonably good variety, though not exceptionally great. The hotel's location is a definite advantage, being very close to Fudan University. Many people attending classes or events at Fudan choose to stay here. This is pretty much the only significant advantage of this hotel; otherwise...

It's a very good place, lovely staff. I had a great time, went to stay for visiting my friend.

Booked this for my family. The hotel's location is excellent, right next to Fudan University, and the subway is super close, making transportation very convenient. The facilities are generally well-maintained, and check-in was efficient. The room was standard, nothing spectacular, but overall, it was decent. The front desk can assist with booking Fudan University visits, which is a huge plus, as the...

They helped us book our Fudan University visit. Overall, the place was clean and tidy, but half the windows couldn't be opened, and the air conditioning was quite loud!

Perfect family stay with kids! The hotel is right next to Fudan University, offering green campus views from the window. We could even book campus visits through the concierge, which was a great way for my child to experience the prestigious university atmosphere – they absolutely loved it. The room was spacious and bright, spotlessly clean, and the bedding was soft and comfortable, ensuring a sound...

The hotel's location is excellent, making it easy to get around. It's right next to Fudan University, so there's a strong academic and historical atmosphere. The hotel kindly arranged a tour of Fudan's old campus for me, which was really rewarding. My room faced the university, and the hygiene and service were both top-notch. Fantastic!

My second stay here. The location is great, right above Hopson One, making dining and getting around very convenient.

Facilities: The elevator design is terrible; the button numbers are hard to see. Breakfast is very poor and needs improvement. There's no waiting area on the 6th-floor lobby for check-in, which is a major drawback and really needs to be addressed. As Elon Musk said, 'Why do Chinese people make things difficult for other Chinese people?' Hygiene: Excellent! 👍 Both the guest rooms and the 6th-floor lobby...

The Grand Hyatt is right next to HOPSON ONE, making it super convenient for shopping and dining. A big thanks to Claire at the front desk and Kevin from Trip.com for arranging a late check-out and parking service. The kids had a blast at the pool!

Traveled with my mom for Chinese New Year, and we requested a south-facing room at the front desk. The facilities were pretty good and quite clean. The breakfast buffet in the morning also offered a wide variety, basically everything you'd expect. My mom was quite pleased! 👍

1. Service: 100 points. From the moment we arrived, we felt right at home. The concierge at the door proactively helped us with the car door and luggage, informing us that our bags would be delivered to the room shortly. The handsome front desk agent who checked us in was highly efficient and incredibly warm and thoughtful. He proactively informed us about the location and operating hours of the hotel...

Whenever I visit Shanghai, I always make a point to book the Hyatt Regency Wujiaochang. The location is super convenient, with a shopping mall right downstairs, and the hotel's service is really top-notch! A big shout-out to our excellent housekeepers, Kevin, Esther, and Claire! 👍👍👍❤️❤️❤️ Their service was warm, thoughtful, and incredibly attentive. Two thumbs up! The hotel breakfast is also very good...

Let me point out a few issues. Firstly, the carpet wasn't clean. Secondly, the faucet at the sink was problematic; water splashed everywhere. Thirdly, it's the modern age, why are they still using bathtubs? They're inconvenient, impractical, and unsafe. Fourthly, the charged services are completely out of line with the hotel's brand. This is by far the worst Sheraton I've ever stayed at. The most frustrating...

Very good hotel , great breakfast.. near to metro line . Have big range of breakfast options … It is connected with super market, a coffee shop , a bakery ..

The hotel environment and hygiene are pretty good, it's just a bit old. However, shopping and transportation are quite convenient, with a subway station nearby. I brought a friend here for a medical check-up, and it's right next to the 10th Hospital, so you can just walk there. The location is excellent.

My three days at the Four Points by Sheraton Shanghai Daning were the most memorable part of my trip. The room was clean and well-equipped, and you could see the hotel's care and taste in every corner. What impressed me most was the hotel's rich breakfast; enjoying a coffee and a beautiful cake there in the morning was pure bliss. I highly recommend it to anyone looking for quality and comfort. Upon...

This is our go-to hotel whenever relatives visit. The location is incredibly convenient – just two subway stops from People's Square and the railway station. Plus, there are tons of great restaurants, entertainment, and leisure options nearby. All in all, it's a fantastic and super convenient place to stay.

The room was incredibly spacious and well-equipped. It was spotless, with no corners missed in terms of cleanliness. Food deliveries were efficiently brought up by a robot, and the hotel staff were all highly efficient. The hotel is conveniently located near Yanchang Road Station on Metro Line 1, and it's right inside a shopping mall, making dining, shopping, and catching a movie incredibly easy. There...

Clean and hygienic, and the breakfast was good. It's very close to the subway station and all the major attractions. The service was excellent, and it offers great value for money. 👍 Definitely recommend it. There are also plenty of places to eat nearby, and the staff were very friendly. For the price in Shanghai, this is a really good option. Highly recommend staying here.

The room had good soundproofing, and the location in Pudong is excellent. The service was also great, and they even upgraded my room. I'll definitely stay here again. Hope you maintain your standards!

This older 4-star hotel offers great value for money, especially with points redemption and a complimentary member breakfast. The price was fantastic. I booked it primarily because I wanted to visit the Shanghai Science and Technology Museum, and I remembered this hotel being a good option in the area. It's very close to Century Avenue station. You just cross the street to Century Link mall, walk through...

The hotel's overall environment is great! It's located right in the city center, which makes it super convenient for getting around to all the attractions. There's a bus stop right outside the door and the subway station is also very close. I'd definitely choose to stay here again if I'm ever back in the area!

Seriously blown away by this hotel! The subway is super convenient, and there's a mall right across the street. For this price in Shanghai, the environment is absolutely fantastic. Even though it's an older star-rated hotel, it's really well-maintained. My only minor complaint is that the breakfast was a bit uninspired.

The hotel is really easy to find, right opposite Century Link Plaza, and the transportation is very convenient. The breakfast selection is also quite good. Honestly, the front desk staff, especially the ladies, provided exceptional service – super nice! Overall, it was a pretty good stay!

The hotel's location is excellent, making it convenient to get around. I always stay here when I visit Shanghai. Joanna at the front desk was fantastic; she upgraded our room, and we had a view of the Lujiazui 'Three-piece Set' (famous skyscrapers) and the Huangpu River. The revolving restaurant is also a big draw, and Manager Chu was very friendly. The kids loved it and want to stay here again next...

This hotel is a place where sorcery happens. It was a magic trip, and Novotel Shanghai Atlantis made a very significant contribution to the overall impression. I can be honest to tell you, guys, that it was the most friendly and benevolent staff I'd ever seen in the hospitality industry! We were accommodated right on our early arrival, the room on the 37th floor was perfect, it had mesmerizing view...

Very spacious for 3 adults. However location is not that great. Buffet breakfast food was ok. Sometimes cold food.

We had two separate bookings for different room types, and we would especially like to thank the reception staff for their kindness and flexibility. For the first two nights, we had booked a family room with an extra bed for our child, but this room type was unavailable for the third night. Despite this, the reception team kindly allowed us to stay in the same higher-category family room for our entire...

Lucy at the front desk was incredibly thoughtful and welcoming. She gave us a free upgrade to an amazing room with unbeatable river views. The facilities were comprehensive and everything we needed was provided. At the revolving restaurant on the top floor, Mr. Chu was also very hospitable and even gave a complimentary toy gift to our child.

Wow the view!! We booked for only one night to see the view and we were not disappointed! We did not get to try the breakfast, but there is an aldi downstairs which is nicely stocked. It is connected to a mall with a few eating options. The staff was super helpful and friendly! The pool is heated but for it to be pleasant you must swim, otherwise it is a little cold. The jacuzzi was out of order. We...

The young hotel staff and dated facilities created a jarring contrast, yet the minimalist, front-desk-less design and artistic hallways felt harmonious. The location was excellent. It was amusing to find a modern tablet controlling the room's lights and curtains in an older hotel. However, the cleanliness definitely needs improvement; there was a black thread in the bathrobe, making me wonder if it...

I had to change the dates for a room I booked for Chinese New Year, as my plans changed. Big thanks to the Trip.com customer service for helping coordinate with the hotel. Upon check-in, I met Agnes, whose professionalism and attentiveness made me feel so welcome. She handled both check-in and check-out swiftly and efficiently – truly professional. However, when we first arrived, the concierge was...

The location is great, right downstairs from Xintiandi. The staff were enthusiastic and the check-in experience was very good. The only minor issue is that the parking lot is a bit tricky to find every time, but considering the Xintiandi area, it's understandable.

Service: Fiona was incredibly nice. She explained everything thoroughly during check-in, patiently listened to our requests, and even gave us two complimentary breakfasts. Full marks for her excellent service! Environment: The hotel is located near Xintiandi, surrounded by numerous shopping centers, and offers convenient transportation. Hygiene: The hotel room was clean, indicating diligent housekeeping...

Great location. Close to everything. Friendly staff. Great amenities. Only downside is the beds I. The double-bed rooms are the smaller double sized in stead of queen size

This hotel truly offers great value for money! Fiona at the front desk was very enthusiastic and helpful, the room was clean and tidy, and the facilities were complete. The price was also very reasonable. Both check-in and check-out were convenient, and the staff were friendly, making me feel at home during my travels. If I come back to this area again, I will definitely choose this hotel. I highly...